Session Description Part of eLearning’s challenge is how to recapture the lost warmth and interpersonal relationship many of us experience in face-to-face interactions. We perceive a crisis in emptiness. Page turning, clicking through pages and yawning are symptoms of a lack of commitment on the part of learners. The common complaint from eLearners is that intimacy and empathy, helpfulness and support are absent. This creates a disconcerting experience that leads to delays and resistance to a successful implementation of eLearning projects. In this session, you will learn practical and useful best practices to ensure the elevation of your eLearning design and delivery from sheer loneliness and apathy to curiosity, engagement and better learning. Topics to cover: What are the psychological research findings that show the impacts of emptiness and loneliness in both eLearning and online learning? What are the inherent flaws in eLearning design and delivery and what needs to be done about them? What are the phases of a “cathartic learning” experience? How do you move the learner from loneliness or emptiness to wrath, from isolation to discovery and from lack of involvement to commitment? How do you design an eLearning that scales from the linear design to “persuasive design” to “commitment design”? How do you convert emptiness and loneliness into opportunities for continued learning applications? About Ray Jimenez, Ph.D. Ray Jimenez, Ph.D., spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. Ray has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, and the California Institute of Technology. Ray is the author of 3-Minute e-Learning, Scenario-Based Learning, and Do-It-Yourself eLearning, and Story Impacts Learning and Performance. Ray is the founder of www.trainingmagnetwork.com and www.try.storyimpacts.com. He is the Chief Learning Architect for www.VignettesLearning.com. Webinar participants describe Ray as “fun,” “engaging,” “technically savvy,” “provocative,” “inspiring,” and “has depth in eLearning experience and innovation solutions.”