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Keith D Swenson Technical Committee Chairman Workflow Management Coalition Vice President of R&D Fujitsu Computer Systems Corporation Workflow, BPM, & New Enterprise Architecture
Fujitsu : Leadership in Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
  Customers Media/ IT IT Healthcare
Overview / Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Terms is defined in a is managed by a composed  of which may  be Process Definition Representation of what  is intended to happen Business Process What is intended to happen Workflow Management System ( BPMS ) Activities Manual Activities Automated Activities Work Items Invoked Applications Process Instance used to  create & manage composed of Representation of what  is actually happening Controls the automated  Aspects of the process. includes one or more Not managed by BPMS during execution are represented by Tasks allocated to a Workflow Participant. Services called as part of process Activity Instances subprocess
Motivation Drivers for  Business Process Management (BPM) Performance Business Process Improvement Engineering of Process-aware IS  Compliance Mandated compliance (e.g. SOX) Desired compliance (e.g. ISO, ITIL)
You’re Hired ! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You’re Fired ! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Evolution of Workflow and BPM
1990    Workflow in the Brain Enterprise Application A “ Account Management” Background Check Conformance Guidelines Application Logic in  Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct
1993    Assist Work Sequence Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic in  Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct background check create account check guidelines Launches UI User accesses original UI directly Human BPM/Workflow:
1996    Distribute Work Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic in  Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct background check create account check guidelines Launches
2002    Backend Web Services Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic Service Oriented Architecture Exposed Web Services list Accts new Acct update Acct delete Acct enter info create account bg check rules Review UI connects user  to process engine, not the back-end applications
2005    Composite Services Give IT Agility Old Rules Enterprise Application A “ Account Management” Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Service
2005    Composite Services Give IT Agility Old Rules Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Services
Human Activities: 3 Phases Review Automated phase before to prepare for the task Wait phase for  Human to do the work, includes timers and escalation logic Automated phase after to take care of results of the task User Interface (while waiting) Note: this notation  is not standard!
Future    Simplify as “Human Steps” Enterprise Application A “ Account Management” Background Conformance Rules Application Logic Exposed Web Services list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info Composite Service To People: Looks like two steps! Much simpler.
Separation of Responsibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Enterprise Application A “ Account Management” Background Rules list Accts new Acct update Acct delete Acct ESB / BPEL call 1 Review enter info
Separation of Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Depends strongly on who is in each organization. Changes on daily basis Organizational Culture Optimize for each team Respond to market or legislation Related to Training, Experience Requires expensive technical capabilities Very low or no dependence upon the organizational culture Knowledge of infrastructure Who? When? What? How?
Human Process Management    vs. Enterprise Application Integration
EAI BPM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human BPM/Workflow ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human BPM Has UI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human BPM has Management ,[object Object],[object Object],[object Object],[object Object]
Human BPM Represents Users ,[object Object],[object Object],[object Object],[object Object]
Human BPM has Integration, too ,[object Object],[object Object],[object Object]
Convergence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standards  Overview
BPM Standards Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standards Landscape Collaboration Agreement Process Model Diagram UML Activity Diagrams BPMN 1.0 Repository & Discovery UDDI Assurance WS-Security SAML Process Model Definition/Storage Formats ebXML BPSS ebXML CPA/CPP Transport Reliability ebXML-RM WS-RM ... Transport Layer HTTP JMS ... Encoding SOAP / Attachments WS-Addressing Data Definition XML-Schema Service End Point Definition WSDL Service Orchestration Choreography Definition WS-CDL BPEL Monitoring & Audit WfMC IF5 1.0 (CWAD) Runtime Interaction Wf-XML 1.0 WfMC WAPI Presentation XForms Service/ Human  Interaction BPEL4People Near Completion Stable Under Development Ideation Stage BPMN 1.1 Process Model Semantics BPDM 1.0 Proprietary (e.g. MQSeries) Wf-XML 2.0 WfMC IF5 2.0 (XWAD) BPRI BPMN 2.0 (BPDM 2) JSF WS-RP XPDL 2.1 RosettaNet PIPs
Standards Landscape discuss today XPDL  2.1 BPEL Wf-XML 1.0 Wf-XML 2.0 BPMN 1.0 BPMN  1.1
Workflow / BPM Reference Model
Workflow / BPM Reference Model BPMN XPDL SOAP BPEL Wf-XML BPAF REST
BPMN:  Business Process Modeling Notation ,[object Object],[object Object],[object Object],[object Object],[object Object]
XPDL:  XML Process Definition Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPEL:  Business Process Execution Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process  Design Ecosystem Vendor F Vendor E SOA Design Workflow Design Vendor C Vendor D Vendor B Vendor A Process Risk Mgmt Process Simulation Process Execution Process Modeling Process Model Repository Process Optimization Process Execution Executable Model Repository  (e.g. XPDL) Executable Model Repository  (e.g. BPEL) ◄  Wf-XML  ► X Risk/Control Ownership/Issue Resources/Time Goals/Strategies Tool- specific Capabilities User Needs Process Structure is shared by all tools Execution environments have different strengths,  no model exchange at this level People Integration Limited Portability BPMN BPMN BPMN BPMN
Wf-XML: Runtime Integration ,[object Object],Legal Review Process on Server B Draft Aprove Legal Review Close Contract Specialist Tort Specialist Exec Analyst Wf-XML based on  SOAP or REST Standard Protocol between  process engines allows one process to reuse another across technologies.
[object Object],[object Object],[object Object],[object Object],[object Object],BPAF:  Business Process Analytics Format Business Process  Intelligence Warehouse Business Process Management System Servers
Standards Timeline - Releases WfMC OASIS BPMI OMG WPDL XML BPMN 1.0 XPDL 2.0 XPDL 2.1 1994 1998 2000 2001 2008 2010 2007 2006 2009 2004 2005 2002 2003 XPDL 1.0 BPMN 1.0 BPMN 1.2 BPMN 1.1 BPMN 2.0 Ref Model Wf-XML-R Wf-XML 1.0 Wf-XML 1.1 BPEL4People BPEL XPDL 3.0 BPAF
Goal: Business Level Agility
Agility = Business Driven Change w/o Programming Enterprise Application A “ Account Management” Background Rules list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info News Flash! Some other bank sued! Need to  respond quickly to  avoid risk!
Agility = Business Driven Change w/o Programming Background Rules call 1 Review ESB / BPEL enter info Immediate Response: Handle the problem manually with a specialist team --  the next day . Enterprise Application A “ Account Management” list Accts new Acct update Acct delete Acct legal check
Agility = Business Driven Change w/o Programming Background Rules call 1 Review ESB / BPEL enter info Eventually: Automate the step with a service, and eliminate the manual review team  a few weeks or months later. Enterprise Application A “ Account Management” list Accts new Acct update Acct delete Acct Legal Check
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM In Practice: A Primer for    BPM & Workflow Standards ,[object Object],[object Object],[object Object],[object Object]
Questions? Interstage BPM Studio available free at  http://www.fsw.fujitsu.com/support/ibpm_studio/   WfMC:  Process Thought Leadership.
Thank  You! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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BPM & Workflow in the New Enterprise Architecture

  • 1. Keith D Swenson Technical Committee Chairman Workflow Management Coalition Vice President of R&D Fujitsu Computer Systems Corporation Workflow, BPM, & New Enterprise Architecture
  • 2.
  • 3. Customers Media/ IT IT Healthcare
  • 4.
  • 5. Terms is defined in a is managed by a composed of which may be Process Definition Representation of what is intended to happen Business Process What is intended to happen Workflow Management System ( BPMS ) Activities Manual Activities Automated Activities Work Items Invoked Applications Process Instance used to create & manage composed of Representation of what is actually happening Controls the automated Aspects of the process. includes one or more Not managed by BPMS during execution are represented by Tasks allocated to a Workflow Participant. Services called as part of process Activity Instances subprocess
  • 6. Motivation Drivers for Business Process Management (BPM) Performance Business Process Improvement Engineering of Process-aware IS Compliance Mandated compliance (e.g. SOX) Desired compliance (e.g. ISO, ITIL)
  • 7.
  • 8.
  • 9. The Evolution of Workflow and BPM
  • 10. 1990  Workflow in the Brain Enterprise Application A “ Account Management” Background Check Conformance Guidelines Application Logic in Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct
  • 11. 1993  Assist Work Sequence Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic in Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct background check create account check guidelines Launches UI User accesses original UI directly Human BPM/Workflow:
  • 12. 1996  Distribute Work Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic in Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct background check create account check guidelines Launches
  • 13. 2002  Backend Web Services Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic Service Oriented Architecture Exposed Web Services list Accts new Acct update Acct delete Acct enter info create account bg check rules Review UI connects user to process engine, not the back-end applications
  • 14. 2005  Composite Services Give IT Agility Old Rules Enterprise Application A “ Account Management” Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Service
  • 15. 2005  Composite Services Give IT Agility Old Rules Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Services
  • 16. Human Activities: 3 Phases Review Automated phase before to prepare for the task Wait phase for Human to do the work, includes timers and escalation logic Automated phase after to take care of results of the task User Interface (while waiting) Note: this notation is not standard!
  • 17. Future  Simplify as “Human Steps” Enterprise Application A “ Account Management” Background Conformance Rules Application Logic Exposed Web Services list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info Composite Service To People: Looks like two steps! Much simpler.
  • 18.
  • 19.
  • 20. Human Process Management vs. Enterprise Application Integration
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 29.
  • 30. Standards Landscape Collaboration Agreement Process Model Diagram UML Activity Diagrams BPMN 1.0 Repository & Discovery UDDI Assurance WS-Security SAML Process Model Definition/Storage Formats ebXML BPSS ebXML CPA/CPP Transport Reliability ebXML-RM WS-RM ... Transport Layer HTTP JMS ... Encoding SOAP / Attachments WS-Addressing Data Definition XML-Schema Service End Point Definition WSDL Service Orchestration Choreography Definition WS-CDL BPEL Monitoring & Audit WfMC IF5 1.0 (CWAD) Runtime Interaction Wf-XML 1.0 WfMC WAPI Presentation XForms Service/ Human Interaction BPEL4People Near Completion Stable Under Development Ideation Stage BPMN 1.1 Process Model Semantics BPDM 1.0 Proprietary (e.g. MQSeries) Wf-XML 2.0 WfMC IF5 2.0 (XWAD) BPRI BPMN 2.0 (BPDM 2) JSF WS-RP XPDL 2.1 RosettaNet PIPs
  • 31. Standards Landscape discuss today XPDL 2.1 BPEL Wf-XML 1.0 Wf-XML 2.0 BPMN 1.0 BPMN 1.1
  • 32. Workflow / BPM Reference Model
  • 33. Workflow / BPM Reference Model BPMN XPDL SOAP BPEL Wf-XML BPAF REST
  • 34.
  • 35.
  • 36.
  • 37. Process Design Ecosystem Vendor F Vendor E SOA Design Workflow Design Vendor C Vendor D Vendor B Vendor A Process Risk Mgmt Process Simulation Process Execution Process Modeling Process Model Repository Process Optimization Process Execution Executable Model Repository (e.g. XPDL) Executable Model Repository (e.g. BPEL) ◄ Wf-XML ► X Risk/Control Ownership/Issue Resources/Time Goals/Strategies Tool- specific Capabilities User Needs Process Structure is shared by all tools Execution environments have different strengths, no model exchange at this level People Integration Limited Portability BPMN BPMN BPMN BPMN
  • 38.
  • 39.
  • 40. Standards Timeline - Releases WfMC OASIS BPMI OMG WPDL XML BPMN 1.0 XPDL 2.0 XPDL 2.1 1994 1998 2000 2001 2008 2010 2007 2006 2009 2004 2005 2002 2003 XPDL 1.0 BPMN 1.0 BPMN 1.2 BPMN 1.1 BPMN 2.0 Ref Model Wf-XML-R Wf-XML 1.0 Wf-XML 1.1 BPEL4People BPEL XPDL 3.0 BPAF
  • 42. Agility = Business Driven Change w/o Programming Enterprise Application A “ Account Management” Background Rules list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info News Flash! Some other bank sued! Need to respond quickly to avoid risk!
  • 43. Agility = Business Driven Change w/o Programming Background Rules call 1 Review ESB / BPEL enter info Immediate Response: Handle the problem manually with a specialist team -- the next day . Enterprise Application A “ Account Management” list Accts new Acct update Acct delete Acct legal check
  • 44. Agility = Business Driven Change w/o Programming Background Rules call 1 Review ESB / BPEL enter info Eventually: Automate the step with a service, and eliminate the manual review team a few weeks or months later. Enterprise Application A “ Account Management” list Accts new Acct update Acct delete Acct Legal Check
  • 45.
  • 46.
  • 47. Questions? Interstage BPM Studio available free at http://www.fsw.fujitsu.com/support/ibpm_studio/ WfMC: Process Thought Leadership.
  • 48.