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[object Object],[object Object],[object Object],[object Object],[object Object],Welcome   to Transformation and Innovation 2007  The Business Transformation Conference Welcome
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Goals (50,000’) ,[object Object],[object Object],[object Object]
Goals (500’) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers & Obstacles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers & Obstacles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers & Obstacles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers & Obstacles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers & Obstacles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers & Obstacles ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Business Innovation Strategy ,[object Object],[object Object],[object Object],[object Object]
Key Business Innovation Strategy ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology Innovation Strategy ,[object Object],[object Object],[object Object]
Technology Innovation Strategy ,[object Object],[object Object],[object Object],[object Object]
Technology Innovation Strategy ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Software Selection Criteria ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Software Selection Criteria ,[object Object],[object Object],[object Object],[object Object]
Software Selection Criteria ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Core Process Classification, Analysis and Prioritization ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Core Process Classification, Analysis and Prioritization
Core Process Classification, Analysis and Prioritization
Core Process Classification, Analysis and Prioritization
[object Object],[object Object],[object Object],[object Object],[object Object],Core Process Classification, Analysis and Prioritization
Core Process Classification, Analysis and Prioritization Legend First priority Second priority Third priority Fourth priority 1 2 3 4
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementation Current Work List Work Statistics Pending Work Work Processes User can Start Customized UI
Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementation
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Highlight: Automated Customer Care Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Highlight: Automated Customer Care Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Process Highlight: Automated Customer Care Process
[object Object],[object Object],[object Object],[object Object],Process Highlight: Automated Customer Care Process
[object Object],[object Object],[object Object],Process Highlight: Automated Customer Care Process
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sustaining Innovation ,[object Object],[object Object],[object Object],[object Object]
Sustaining Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sustaining Innovation ,[object Object],[object Object],[object Object]
Thank  Y ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ou Thank  Y ou

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