This was a worksheet our CEO, Adam Kleinberg, distributed at his SXSW presentation on 7 reasons your employees hate you. It's a strategic framework to help you become a better manager.
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SXSW: 7 reasons your employees hate you
1. The Why-people-hate-you-and-what-your-gonna-do-about-it Strategic Worksheet
Step 1. Why are you here?
Strategy begins by defining your objectives. Why are you doing this? To improve your team’s performance? To create a more innovative culture? Because you feel lost as a
manager? Write your answer in the space below. As you make decisions throughout this exercise, make sure they map back to the goals you define.
Step 2. Why might they hate me?
Brainstorm. What are some reasons that you have hated managers? Write down the ones you suspect your employees may feel about you.
Step 3. Why do they hate you?
Create a quick mind map with YOU at the center. Start each branch of your map with a reason they hate you. Rather than simple word association, ask “why?” for each
word you put on your map. Write the three end points that resonate most strongly with you below.
Step 4. What are you going to do about it?
For each of the reasons you’ve listed above, come up with some possible tactics that might address them. Don’t look for silver bullets. Write down a few specific tangible
ideas that might make a positive directional impact in the areas you described.
Keep in touch: Adam Kleinberg • @adamkleinberg • adam@tractionco.com • 415.962.5823
2. no experience
don’t trust them
You’re a twit.
micromanager!
Tweet stupid things.
… don’t leave them alone
YOU... ...leave them alone too much
...don’t follow through
trust them to do good job
...don’t follow own rules
they’re smart
… say something. It’s not true.
Do as I say, not as I do.
smart ≠ informed
Liar.
menial tasks for menial people sad face
What a JERK!