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NATIONAL KAPODISTRIAN UNIVERSITY OF ATHENS
Supplementary education courses
Using innovative methods of distance learning
PM – MANAGING PROJECTS:
METHODS FOR THE PROJECT
START SUB-PROCESS
UNIT 1. DEFINING THE PROJECT SCOPE AND
PROJECT CONTEXT
SUBUNIT 2. Social context: The project
environments analysis
In this subunit a detailed identification, classification
and analysis of the project interested parties is
presented, in order to prepare for proactive and/or
corrective actions, to ensure the project’s success.
Correlation to specific ICB competences is
documented and these are also presented.
Project mgmt success
Interested parties
Requirements & objectives
Risks & opportunity
Quality
Project organization
Teamwork
Problem solution
Project structures
Scope & deliverables
Time & project phases
Resources
Cost & finance
Purchase & contract
Changes
Control & reporting
Information & documentation
Communication
Start-up
Close-out
Leadership
Engagement & motivation
Self control
Assertiveness
Relaxation
Openness
Creativity
Results orientation
Efficiency
Consultation
Negotiation
Conflict & crisis
Reliability
Values appreciation
Ethics
Project orientation
Programme orientation
Portfolio orientation
PPP implementation
Permanent organization
Business
Systems, Products &
Technology
Personnel mgmt
Health, Security, Safety &
Environment
Finance
Legal
Correlation to the IPMA Competence Baseline
People or groups,
who are interested
in the performance
and/or success
of the project,
or who are
constrained
by the project.
Generalizing, it can be a
non-human entity, a virtual
interested party, such as the
natural environment or the
future generations.
IDENTIFY
ANALYSE
COMMUNICATE
ENGAGE
Social environments (interested parties)
management
Σχολιασμός
The terms interested parties in ICB 3.0 and social environments in
pm baseline 3.0 are equivalent
As by these standards definition Interested Parties van only be people
or groups of people.
“Virtual Interested Parties e.g. the environment (in general),or the
climate change, or “non-human”, such as endangered species have to
be championed by a group and this group is then considered as an
Interested Party.
If there is no relevant group the project manager and the other members
of the project organization have to play that additional role.
Interested Parties (Environments) affect or are affected by the execution
of a project and/or by its output (deliverables).
Please note that a person (or group) has to be considered as Interested
Party, if its perception for the project is: “I think that I am affected”.
SHAREHOLDERS EMPLOYEES
WORKFORCE
UNIONS
INTERNAL
ENVIRONMENT
EXTERNAL
ENVIRONMENT
PARTNERS
CUSTOMERS
CONSUMER
UNIONS
SUPPLIERSCOMPETITORS
FINANCIAL
INSTITUTIONS
FUTURE
GENERATIONS
LOCAL COMMUNITY &
INSTITUTIONS
NATIONAL
COMMUNITY &
INSTITUTIONS
GLOBAL
ENVIRONMENT
GLOBAL
COMMUNITY &
INSTITUTIONS
NGOs
MARKET place WORK place
ENVIRONMENT
SOCIETY
Interested parties of the permanent
organization (example)
SHAREHOLDERS EMPLOYEES
not
working
on the
project
WORKFORCE
UNIONS
INTERNAL
ENVIRONMENT
EXTERNAL
ENVIRONMENT
PARTNERS
CUSTOMERS
CONSUMER
UNIONS
SUPPLIERS
COMPETITORS
FINANCIAL
INSTITUTIONS
FUTURE
GENERATIONS
LOCAL COMMUNITY &
INSTITUTIONS
NATIONAL
COMMUNITY &
INSTITUTIONS
GLOBAL
ENVIRONMENT
GLOBAL
COMMUNITY &
INSTITUTIONS
NGOs
Interested parties of the temporary
organization (example)
PROJECT
Σχολιασμός
The classification as internal or external Interested Parties
(Environments) is different to the permanent and the temporary
organization (project).
Please note that an Interested Party can be classified as:
“internal” to the permanent organization, but “external” to the
project.
“internal” to project, but “external” to the permanent
organization.
 “internal” or “external” to the permanent organization and the
project.
Internal
Actual
Collaborative
Demanding
High affected
High influent
External
Virtual
Agressive
Dormant
Low affected
Low influent
Social environments (interested parties)
classification
POWER (INFLUENCE)
INTEREST
URGENCY
LEGITIMACY
(EFFECT)
DominantDangerous
Definitive
Social environments (interested parties)
taxonomy
Important
KEEP
SATISFIED
KEEP
SATISFIED
MANAGE
CLOSELY
MANAGE
CLOSELY
MONITOR
(minimum effort)
MONITOR
(minimum effort)
KEEP
INFORMED
KEEP
INFORMED
HIGH
HIGH
LOW Interest or Urgency
Power
Social environments (interested parties)
treatment
PROJECT X
Project Sponsor

Project Manager

Project Team

INTERNAL
Not project
team employees

Project
Consultants

Project
Suppliers

Project
Customers

Project
Competitors

EXTERNAL
Social environments (interested parties)
example graph
Σχολιασμός
The three symbols Positive / Neutral / Negative depict the initial result of
the analysis for the Environments perception and mood towards the
project.
Their distance from the project depicts (in a qualitative mode) their
Power / Interest (Urgency) taxonomy.
The dotted lines depict the communication and/or mutual influence
between the External Interested Parties.
The Internal Environments have (or should have), by default, a positive
mood towards the project.
For all these environments appropriate plans for communication and
management have to be developed. In order that their initial
perception/mood is enhanced, or at least not deteriorated.

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University of Athens - Advanced project management sample presentation_en

  • 1. NATIONAL KAPODISTRIAN UNIVERSITY OF ATHENS Supplementary education courses Using innovative methods of distance learning PM – MANAGING PROJECTS: METHODS FOR THE PROJECT START SUB-PROCESS UNIT 1. DEFINING THE PROJECT SCOPE AND PROJECT CONTEXT
  • 2. SUBUNIT 2. Social context: The project environments analysis In this subunit a detailed identification, classification and analysis of the project interested parties is presented, in order to prepare for proactive and/or corrective actions, to ensure the project’s success. Correlation to specific ICB competences is documented and these are also presented.
  • 3. Project mgmt success Interested parties Requirements & objectives Risks & opportunity Quality Project organization Teamwork Problem solution Project structures Scope & deliverables Time & project phases Resources Cost & finance Purchase & contract Changes Control & reporting Information & documentation Communication Start-up Close-out Leadership Engagement & motivation Self control Assertiveness Relaxation Openness Creativity Results orientation Efficiency Consultation Negotiation Conflict & crisis Reliability Values appreciation Ethics Project orientation Programme orientation Portfolio orientation PPP implementation Permanent organization Business Systems, Products & Technology Personnel mgmt Health, Security, Safety & Environment Finance Legal Correlation to the IPMA Competence Baseline
  • 4. People or groups, who are interested in the performance and/or success of the project, or who are constrained by the project. Generalizing, it can be a non-human entity, a virtual interested party, such as the natural environment or the future generations. IDENTIFY ANALYSE COMMUNICATE ENGAGE Social environments (interested parties) management
  • 5. Σχολιασμός The terms interested parties in ICB 3.0 and social environments in pm baseline 3.0 are equivalent As by these standards definition Interested Parties van only be people or groups of people. “Virtual Interested Parties e.g. the environment (in general),or the climate change, or “non-human”, such as endangered species have to be championed by a group and this group is then considered as an Interested Party. If there is no relevant group the project manager and the other members of the project organization have to play that additional role. Interested Parties (Environments) affect or are affected by the execution of a project and/or by its output (deliverables). Please note that a person (or group) has to be considered as Interested Party, if its perception for the project is: “I think that I am affected”.
  • 6. SHAREHOLDERS EMPLOYEES WORKFORCE UNIONS INTERNAL ENVIRONMENT EXTERNAL ENVIRONMENT PARTNERS CUSTOMERS CONSUMER UNIONS SUPPLIERSCOMPETITORS FINANCIAL INSTITUTIONS FUTURE GENERATIONS LOCAL COMMUNITY & INSTITUTIONS NATIONAL COMMUNITY & INSTITUTIONS GLOBAL ENVIRONMENT GLOBAL COMMUNITY & INSTITUTIONS NGOs MARKET place WORK place ENVIRONMENT SOCIETY Interested parties of the permanent organization (example)
  • 7. SHAREHOLDERS EMPLOYEES not working on the project WORKFORCE UNIONS INTERNAL ENVIRONMENT EXTERNAL ENVIRONMENT PARTNERS CUSTOMERS CONSUMER UNIONS SUPPLIERS COMPETITORS FINANCIAL INSTITUTIONS FUTURE GENERATIONS LOCAL COMMUNITY & INSTITUTIONS NATIONAL COMMUNITY & INSTITUTIONS GLOBAL ENVIRONMENT GLOBAL COMMUNITY & INSTITUTIONS NGOs Interested parties of the temporary organization (example) PROJECT
  • 8. Σχολιασμός The classification as internal or external Interested Parties (Environments) is different to the permanent and the temporary organization (project). Please note that an Interested Party can be classified as: “internal” to the permanent organization, but “external” to the project. “internal” to project, but “external” to the permanent organization.  “internal” or “external” to the permanent organization and the project.
  • 9. Internal Actual Collaborative Demanding High affected High influent External Virtual Agressive Dormant Low affected Low influent Social environments (interested parties) classification
  • 12. PROJECT X Project Sponsor  Project Manager  Project Team  INTERNAL Not project team employees  Project Consultants  Project Suppliers  Project Customers  Project Competitors  EXTERNAL Social environments (interested parties) example graph
  • 13. Σχολιασμός The three symbols Positive / Neutral / Negative depict the initial result of the analysis for the Environments perception and mood towards the project. Their distance from the project depicts (in a qualitative mode) their Power / Interest (Urgency) taxonomy. The dotted lines depict the communication and/or mutual influence between the External Interested Parties. The Internal Environments have (or should have), by default, a positive mood towards the project. For all these environments appropriate plans for communication and management have to be developed. In order that their initial perception/mood is enhanced, or at least not deteriorated.