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©2018 True Influence. All Rights Reserved | www.trueinfluence.com1
Be there when they’re ready to buy
Intent Data and Personalization for
Dummies Smarties
©2018 True Influence. All Rights Reserved | www.trueinfluence.com2
Your Presenters
Janet Rubio
Chief Marketing Officer
Brian Maschler
Chief Creative Officer
©2018 True Influence. All Rights Reserved | www.trueinfluence.com3
A Leading Data-Driven ABM Company
Founded 2008 Relevance Engine 2010 InsightBASE®
January 2016
Intent Monitoring
Category January 2017
250+ Customers
©2018 True Influence. All Rights Reserved | www.trueinfluence.com4
True Influence Offerings
Content syndication driven by
intent
• We mine InsightBASE for leads showing
an active interest in your products
• Leads are qualified using tailored email
campaigns
• We deliver TripleCheck verified leads for
your sales and marketing teams
Value-packaged tele-verified
leads
• We find customers ready and willing to pick
up the phone
• We ask a series of qualifying questions to
determine interest level
• Gain actionable intelligence and sales leads
• Leverage profile intelligence
• Understand pain points
• Fill all stages of your pipeline with
TripleCheck verified leads
SPIKIN
G
INTENT
SPIKIN
G
INTENT
• Source new accounts by monitoring intent to
purchase
• Monitor existing accounts for activity spikes
• Target accounts at the right time with the right
message
• Integrate seamlessly to unify your technology stack
• Detect early sales opportunities to stay one step
ahead of the competition
•
Self-service account acceleration platform
based on intent
TripleCheck verified contacts with a spiking
interest in your solutions
©2018 True Influence. All Rights Reserved | www.trueinfluence.com5
Today’s Take-a-Ways
Learn what Intent Data is
Learn how to operationalize it
Discover a structured campaign formula using intent data as the
foundation
See real examples of personalized demand campaigns
Walk away with a blueprint for any ABM or Demand initiative
©2018 True Influence. All Rights Reserved | www.trueinfluence.com6
If you know enough about a prospect to
give them exactly what they want,
marketing becomes
irresistible.
If not, you are simply an
intrusion.
©2018 True Influence. All Rights Reserved | www.trueinfluence.com7
OK.
So only give them what
they want.
I mean, who wants
to be an
intrusion??
©2018 True Influence. All Rights Reserved | www.trueinfluence.com8
Easy, right?
Well, no.
No, it’s not.
©2018 True Influence. All Rights Reserved | www.trueinfluence.com9
Timeless Challenges for B2B Marketers
Targeting the right
buyers at the right
time
Earning the
attention of
those buyers
Turning attention into
engagement – and
engagement into sales
©2018 True Influence. All Rights Reserved | www.trueinfluence.com10
Marketers Tried a lot of Methods to get There
Firmagraphic
Data +
Profiling
Personas
+
Use Cases
Predictive
+
Big Data
But we’re still a bit Intrusive
©2018 True Influence. All Rights Reserved | www.trueinfluence.com11
Intent
+
Personalization
“Irresistible Marketing”
©2018 True Influence. All Rights Reserved | www.trueinfluence.com12
“How can I target fewer people & focus on the ones
that are already researching the solutions that I
offer?”
©2018 True Influence. All Rights Reserved | www.trueinfluence.com13
With Intent, you are using data to inform your strategy, your
prioritization, your messaging, your tactics. You are taking
guesswork out of it.
Matt Senatore
Service Director, Account-Based Marketing
SiriusDecisions
“
©2018 True Influence. All Rights Reserved | www.trueinfluence.com14
Where Does the Data Come From?
Email
Open and Clicks
Webcast
Registrations
Content
Downloads
Website
Content Reads
Blog
Content Reads
Social Media
Activity
Searches
©2018 True Influence. All Rights Reserved | www.trueinfluence.com15
Types of Intent Data
1st party data 3rd party data
Gathered from
systems your
company owns
and operates
Provided by
external sources
©2018 True Influence. All Rights Reserved | www.trueinfluence.com16
2 Models for Intent Data Collection
Aggregators
• Work with numerous partners
• Domain specific. Usually anonymous when
collected and is later mapped to accounts
based on location
• Very large pool of data
Publisher networks
• Gathered from properties they own and
operate
• Trackable to specific contacts
• Limited breadth
©2018 True Influence. All Rights Reserved | www.trueinfluence.com17
4 Key Areas to Consider
Data Volume
The more intent signals collected for analysis, the
more meaningful the analysis will be
Quality Assurance
Get a clear view of how the Intent Data is checked before
it is passed to you
Data Collection Method
• Email opens and clicks are highly reliable
• Tracking pixels are notorious for generating a lot of
noise
• Social signals are very reliable
• Display advertising response can be a source for data
quality problems
Visibility into data sources and
collection method
Don’t settle for a “black box” approach, especially with
regulations like GDPR looming
©2018 True Influence. All Rights Reserved | www.trueinfluence.com18
10 Ways to put Intent Data to Work for You
Improved Digital
Campaign ROI
Topics for Content
marketing
Competitive
Intelligence
Advanced Nurture
Streams
Customer
Engagement
ProspectingOutsourced Lead
Generation
Renewals and Competitive
Threats
Customer
Success
Account Prioritization
©2018 True Influence. All Rights Reserved | www.trueinfluence.com19
B2B companies currently
using Intent Data and
Monitoring Tools
Source: DemandGen Reports
©2018 True Influence. All Rights Reserved | www.trueinfluence.com20
Intent Fuels Campaign Success
50% lift in website visits with 70% of those visits coming from
first-time visitors
75% lift in Sales Accepted Leads
46% higher average Opportunity value
©2018 True Influence. All Rights Reserved | www.trueinfluence.com21
“OK Janet. Let’s say I could target the right people.
How do I grab their attention?
There’s so much noise in the market.”
©2018 True Influence. All Rights Reserved | www.trueinfluence.com22
Intent
+
Personalization
“Irresistible Marketing”
©2018 True Influence. All Rights Reserved | www.trueinfluence.com23
The Future of Marketing is Personalized
©2018 True Influence. All Rights Reserved | www.trueinfluence.com24
Marketing About Marketing
©2018 True Influence. All Rights Reserved | www.trueinfluence.com25
Increases email click-through rates by
300% - 1000%
(actual range from campaigns we’ve run)
©2018 True Influence. All Rights Reserved | www.trueinfluence.com26
What is Personalized Video?
This approach involves:
1. Planning and filming a video that’s choreographed
for personalization
2. Then using a custom solution to personalize the
video file for each person in the database
3. To deliver the videos, we create a personalized
video thumbnail image for each recipient that
receives an email (the personalized image is
embedded within the email)
OVERVIEW:
Engages viewers 1:1 via personalization:
• Viewer’s name
• Company name
• Job title
• Company logo
• LinkedIn photo and more
Personalized video cuts through the clutter. Prospects
are attracted when they see their name, and they
stay engaged because they feel like they’re a part of
the story you’re telling.
©2018 True Influence. All Rights Reserved | www.trueinfluence.com27
We Start with Intent Data
Our listening terms:
• Online video marketing
• Personalized video
• Personalized marketing
• Video marketing
• Personalization technology
©2018 True Influence. All Rights Reserved | www.trueinfluence.com28
I’m NOT invited?
©2018 True Influence. All Rights Reserved | www.trueinfluence.com29
Did they seriously
make this video for
me?
It looks real.
Let’s see…
©2018 True Influence. All Rights Reserved | www.trueinfluence.com30
Ellie,
Ellie Hawkin
Ellie,
©2018 True Influence. All Rights Reserved | www.trueinfluence.com31
Example
“You’re
Not Invited”
©2018 True Influence. All Rights Reserved | www.trueinfluence.com32
“Well done! Love it! Props to
whoever put this video together "
“Love!"
“This is great! Very creative. I’m
following your co on LinkedIn – will
keep you in mind.”
“Good one!"
“Thank you so much for sending this over. Amazing job-great
work! You absolutely got my attention and I’m super impressed
with the video customization. I definitely want to keep in touch
and I hope you don’t mind but I do want to share with other
industry contacts…Kudos!"
©2018 True Influence. All Rights Reserved | www.trueinfluence.com33
So Many Applications
Holiday Campaigns Event Promotions Content Promotions
©2018 True Influence. All Rights Reserved | www.trueinfluence.com34
So Many Applications
©2018 True Influence. All Rights Reserved | www.trueinfluence.com35
©2018 True Influence. All Rights Reserved | www.trueinfluence.com36
5 Tips for Crushing Personalized Video
Start with the storyline, not the personalization
Live action trumps animation
Plan for inbound audiences
Plan with the end in mind (your call-to-action)
Go beyond the obvious
©2018 True Influence. All Rights Reserved | www.trueinfluence.com37
(Example) Framework
Optional:
Telequalification
Intent Data
(periodic)
List-building
Promotional Emails
Personalized
Video
eBook/Guide
Tailored Nurture
Contact Us
©2018 True Influence. All Rights Reserved | www.trueinfluence.com38
Intent
+
Personalization
“Irresistible Marketing”
©2018 True Influence. All Rights Reserved | www.trueinfluence.com39
Keys to Becoming Irresistible
Time your contacts with appropriate content
(Intent can help)
Quality data, inspired creative
Become personal - not just personalized
©2018 True Influence. All Rights Reserved | www.trueinfluence.com40
Thank You
To learn more:
visit www.trueinfluence.com | email: sales@trueinfluence.com

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InsightBASE Lunch & Learn Presentation

  • 1. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com1 Be there when they’re ready to buy Intent Data and Personalization for Dummies Smarties
  • 2. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com2 Your Presenters Janet Rubio Chief Marketing Officer Brian Maschler Chief Creative Officer
  • 3. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com3 A Leading Data-Driven ABM Company Founded 2008 Relevance Engine 2010 InsightBASE® January 2016 Intent Monitoring Category January 2017 250+ Customers
  • 4. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com4 True Influence Offerings Content syndication driven by intent • We mine InsightBASE for leads showing an active interest in your products • Leads are qualified using tailored email campaigns • We deliver TripleCheck verified leads for your sales and marketing teams Value-packaged tele-verified leads • We find customers ready and willing to pick up the phone • We ask a series of qualifying questions to determine interest level • Gain actionable intelligence and sales leads • Leverage profile intelligence • Understand pain points • Fill all stages of your pipeline with TripleCheck verified leads SPIKIN G INTENT SPIKIN G INTENT • Source new accounts by monitoring intent to purchase • Monitor existing accounts for activity spikes • Target accounts at the right time with the right message • Integrate seamlessly to unify your technology stack • Detect early sales opportunities to stay one step ahead of the competition • Self-service account acceleration platform based on intent TripleCheck verified contacts with a spiking interest in your solutions
  • 5. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com5 Today’s Take-a-Ways Learn what Intent Data is Learn how to operationalize it Discover a structured campaign formula using intent data as the foundation See real examples of personalized demand campaigns Walk away with a blueprint for any ABM or Demand initiative
  • 6. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com6 If you know enough about a prospect to give them exactly what they want, marketing becomes irresistible. If not, you are simply an intrusion.
  • 7. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com7 OK. So only give them what they want. I mean, who wants to be an intrusion??
  • 8. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com8 Easy, right? Well, no. No, it’s not.
  • 9. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com9 Timeless Challenges for B2B Marketers Targeting the right buyers at the right time Earning the attention of those buyers Turning attention into engagement – and engagement into sales
  • 10. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com10 Marketers Tried a lot of Methods to get There Firmagraphic Data + Profiling Personas + Use Cases Predictive + Big Data But we’re still a bit Intrusive
  • 11. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com11 Intent + Personalization “Irresistible Marketing”
  • 12. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com12 “How can I target fewer people & focus on the ones that are already researching the solutions that I offer?”
  • 13. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com13 With Intent, you are using data to inform your strategy, your prioritization, your messaging, your tactics. You are taking guesswork out of it. Matt Senatore Service Director, Account-Based Marketing SiriusDecisions “
  • 14. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com14 Where Does the Data Come From? Email Open and Clicks Webcast Registrations Content Downloads Website Content Reads Blog Content Reads Social Media Activity Searches
  • 15. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com15 Types of Intent Data 1st party data 3rd party data Gathered from systems your company owns and operates Provided by external sources
  • 16. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com16 2 Models for Intent Data Collection Aggregators • Work with numerous partners • Domain specific. Usually anonymous when collected and is later mapped to accounts based on location • Very large pool of data Publisher networks • Gathered from properties they own and operate • Trackable to specific contacts • Limited breadth
  • 17. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com17 4 Key Areas to Consider Data Volume The more intent signals collected for analysis, the more meaningful the analysis will be Quality Assurance Get a clear view of how the Intent Data is checked before it is passed to you Data Collection Method • Email opens and clicks are highly reliable • Tracking pixels are notorious for generating a lot of noise • Social signals are very reliable • Display advertising response can be a source for data quality problems Visibility into data sources and collection method Don’t settle for a “black box” approach, especially with regulations like GDPR looming
  • 18. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com18 10 Ways to put Intent Data to Work for You Improved Digital Campaign ROI Topics for Content marketing Competitive Intelligence Advanced Nurture Streams Customer Engagement ProspectingOutsourced Lead Generation Renewals and Competitive Threats Customer Success Account Prioritization
  • 19. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com19 B2B companies currently using Intent Data and Monitoring Tools Source: DemandGen Reports
  • 20. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com20 Intent Fuels Campaign Success 50% lift in website visits with 70% of those visits coming from first-time visitors 75% lift in Sales Accepted Leads 46% higher average Opportunity value
  • 21. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com21 “OK Janet. Let’s say I could target the right people. How do I grab their attention? There’s so much noise in the market.”
  • 22. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com22 Intent + Personalization “Irresistible Marketing”
  • 23. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com23 The Future of Marketing is Personalized
  • 24. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com24 Marketing About Marketing
  • 25. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com25 Increases email click-through rates by 300% - 1000% (actual range from campaigns we’ve run)
  • 26. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com26 What is Personalized Video? This approach involves: 1. Planning and filming a video that’s choreographed for personalization 2. Then using a custom solution to personalize the video file for each person in the database 3. To deliver the videos, we create a personalized video thumbnail image for each recipient that receives an email (the personalized image is embedded within the email) OVERVIEW: Engages viewers 1:1 via personalization: • Viewer’s name • Company name • Job title • Company logo • LinkedIn photo and more Personalized video cuts through the clutter. Prospects are attracted when they see their name, and they stay engaged because they feel like they’re a part of the story you’re telling.
  • 27. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com27 We Start with Intent Data Our listening terms: • Online video marketing • Personalized video • Personalized marketing • Video marketing • Personalization technology
  • 28. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com28 I’m NOT invited?
  • 29. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com29 Did they seriously make this video for me? It looks real. Let’s see…
  • 30. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com30 Ellie, Ellie Hawkin Ellie,
  • 31. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com31 Example “You’re Not Invited”
  • 32. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com32 “Well done! Love it! Props to whoever put this video together " “Love!" “This is great! Very creative. I’m following your co on LinkedIn – will keep you in mind.” “Good one!" “Thank you so much for sending this over. Amazing job-great work! You absolutely got my attention and I’m super impressed with the video customization. I definitely want to keep in touch and I hope you don’t mind but I do want to share with other industry contacts…Kudos!"
  • 33. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com33 So Many Applications Holiday Campaigns Event Promotions Content Promotions
  • 34. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com34 So Many Applications
  • 35. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com35
  • 36. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com36 5 Tips for Crushing Personalized Video Start with the storyline, not the personalization Live action trumps animation Plan for inbound audiences Plan with the end in mind (your call-to-action) Go beyond the obvious
  • 37. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com37 (Example) Framework Optional: Telequalification Intent Data (periodic) List-building Promotional Emails Personalized Video eBook/Guide Tailored Nurture Contact Us
  • 38. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com38 Intent + Personalization “Irresistible Marketing”
  • 39. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com39 Keys to Becoming Irresistible Time your contacts with appropriate content (Intent can help) Quality data, inspired creative Become personal - not just personalized
  • 40. ©2018 True Influence. All Rights Reserved | www.trueinfluence.com40 Thank You To learn more: visit www.trueinfluence.com | email: sales@trueinfluence.com

Notas del editor

  1. Our background: We began in 2008, with the intention to monitor the internet and how people engage online. Our team comes from marketing automation. We measure and monitor 1000s of websites. Many companies use marketing automation to measure and monitor engagement … but only those who come to your website. What True Influence can do is see what companies are doing across the web around your product or topic and bring that to you. In 2010, we built regression analysis against that data to create our relevance engine, and we have been studying and writing about it for many years. In 2016, we attached an easy-to-use interface to our relevance engine, and we called it InsightBASE. It’s a SaaS product that puts intent signal monitoring at your fingertips. In 2017, SiriusDecisions identified Intent Monitoring as a distinct category. We have acquired more than 250 customers through this process.
  2. While other vendors try to be all things to all people, True Influence focuses on filling your pipeline— and doing it better than anyone else. InsightBASE, our account acceleration platform monitors the internet for intent. InsightBASE is the lens we use in all of our products It’s a SaaS-based platform that “listens” for online behaviors that match the needs you address. It provides access to companies and contacts as they leave a digital footprint while traversing the web and showing interest in particular topics or topics. It uncovers prospects and tracks behavior to identify s in activity that indicate a possible intent to buy, so marketers can connect with targets at the right time with the right message.   ContentLEADS – content syndication leads that were discovered by intent, then qualified by their actions with your content. TripleCheck verification. TeleLEADS – we tele-verified decision makers to gather intelligence at every stage of the buying journey, supplying a consistent flow of leads at all purchase consideration stages. All ContentLEADS and TeleLEADS are guaranteed. 100% replacement. Let’s take a closer look at these offerings one at a time, starting with InsightBASE.  
  3. We talked about InsightBASE and all the ways it informs and empowers marketers. This same technology is behind our Demand Generation Services and the highest quality leads in volume. Intent becomes the way to achieve personalization beyond just a name. A way to become Personal. Irresistible!
  4. So where does the data come from? The intent signaling data comes from many online sources. We can (1) analyze what companies are doing through intent data signaling, then (2) attach technology installation data to this information, and (3) infer which contacts are genuinely interested in these topics. We partner with some of the most widely accepted and respected sources including Dun & Bradstreet and the Allant Group so we can bring better data and improved data processes to vastly improve campaign targeting. This immediately translates to improved business results for our customers (and btw, at no additional cost). These three practices work together to indicate clearly there is an intent of purchase or at least an interest in your product or service. Our partners monitor thousands of B2B websites for website visits, searches, impressions, email opens and clicks, webcast registrations, and more. We also derive signal data from the content our customers’ prospects consume, such as the blogs and online publications they read, content they download, videos they watch, etc. Our InsightBASE data cloud has aggregated more than 52 billion intent signals, adding about 300 million every day. Data is continuously being augmented, verified, and refreshed; intent data and contact data are refreshed daily and quarterly, respectively.
  5. We talked about InsightBASE and all the ways it informs and empowers marketers. This same technology is behind our Demand Generation Services and the highest quality leads in volume.
  6. Give context for the trend in personalization… cultural trends of brands becoming more PERSONAL (established via B2C, etc) (Without being creepy)
  7. Give context to Bulldog… agency who wants to reach marketers that need support putting new tech-fueled creative approaches into practice… We’re meta-marketers… we use new marketing tactics to showcase our experience w/ those tactics. … Example: personalized video.
  8. PV power stat
  9. Explain PV
  10. Give an example of what the actual intent data process looks like at Bulldog – and the topic we know someone is already researching… “Personalized marketing”
  11. Our subject line…
  12. Our email
  13. Other examples of PV and some power stats around engagement… Quotes from recipients of our campaign (irresistible)
  14. Other examples of PV and some power stats around engagement… Quotes from recipients of our campaign (irresistible)
  15. Other examples of PV and some power stats around engagement… Quotes from recipients of our campaign (irresistible)
  16. Other examples of PV and some power stats around engagement… Quotes from recipients of our campaign (irresistible)
  17. Full view of campaign tactics/architecture… Along with how this model scales to multiple topics/campaigns each month.
  18. We talked about InsightBASE and all the ways it informs and empowers marketers. This same technology is behind our Demand Generation Services and the highest quality leads in volume.