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PERFORMANCE MANAGEMENT
Performance Management using Assessments
Performance Management Needs
Identification of star performers
• To identify high potential employees/star performers from various managerial levels
in order to groom them for leadership positions in the future
• To incorporate an assessment process which is scientific, standardized and fair so
as to demonstrate credibility of the process and gain confidence of all related
stakeholders
Leadership development
• To identify the strengths and weaknesses of key employees and to identify their
development needs so as to plan and implement focused developmental initiatives
• To develop a robust and sustainable leadership pipeline, so as to enable the
organization to effectively pursue and achieve its business objectives
Talent Management
--- Benefits of the Ma Foi CAT module
Person-Job Fit
Know the “percent match” and access narrative descriptions of personality-based similarities and differences
between the job profile and the test taker.
Person-Job Fit Matrix
Evaluate assessment results compared to multiple job profiles at your organization using “percent match” to
make post-hire assignments as well as placement decisions with current employees.
Client-Specific Competencies
Identify specific competency strengths and limitations that can be used as a starting point for training needs
identification and development at your company.
Talent Potential
Identify current and future star performers through commonly desired talents such as sales potential,
leadership potential, and creative potential.
Leadership Style
Get to know your future leaders so you can make better placement decisions, ensure that their style
matches an assignment or team, and provide them with an awareness of how their style will be perceived by
others.
Big 5 Narrative Detail
Gain deeper insights into an employee's expected behaviors, motivators, and interpersonal style through
interpretive information that describes the employee's tendencies along the Big 5 Global Factors.
RANGE OF ASSESSMENT AND ORGANIZATION
DEVELOPMENT SERVICE OFFERINGS
Assessment Service Offerings :
Psychometric Testing through world renowned tools and international alliances
Counseling / Coaching / Feedback assignments
Assessment & Development Centers
Competency Mapping
In House/Public orientation and certification programs in 16PF.
Job Profiling and Person-Job fitment Study
Team Building Assignments/Leadership Development Workshops
Organization Climate Study
Behavioral Interviewing Skills Workshop
Competency based Interviewing Skills Assignment
360 Degree Competency based Assessment and Feedback
Competency Assessment Technique – CAT module **new
From IPAT stable
16 Personality Factors (PF) Test
• Developed by Dr. Raymond Cattel in 1949
• Owned by IPAT (Institute of Personality & Ability Testing) in the US & OPP
in UK
• Translated into more than 40 languages world-wide
• 6 different reports of the same person can be generated
• High Reliability & Validity
• Reliability Index of 0.85
• Established validity Indices
• 5th and Latest Edition represented solely by Ma Foi in India
Wide variety of Testing tools
PSL Range of Tools:
Personality Assessment Tools
Occupational Personality Inventory (OPI)
Rapid Personality Questionnaire (RPQ)
Function Based Personality Assessment
Customer Service Questionnaire (CS7)
Advanced Sales Questionnaire (ASQ)
Others
Motivation Questionnaire (MQ)
Infinity Series
EBILITIES – GMA
- Measuring General Mental Ability
The GMA test is a self-administered, timed test that uses abstract designs, shapes, and
colors to help measure general ability. The GMA IQ score helps estimate an individual's
general intellectual ability and the 5 subtest scores provide additional information about
the individual's performance.
• Self-administered, 15-25 minute, different timed test for different levels.
• Administered individually or with groups.
• Highly correlated with other intelligence measures, the GMA test helps provide
convenience without sacrificing quality.
• The nonverbal format helps overcome language, cultural and educational barriers,
making it useful with diverse populations.
• Requires less training for administrators than many other general abilities tests.
Other Tests cont …..
• MBTI
• Firo-B
• Belbin Team Analysis
• Emotional Intelligence Test
• Executive Profile Survey
• Comprehensive Abilities Battery – Series of Aptitude tests
• Creativity and Strategic Innovation test modules
360 Degree Assessments
The 360 Feedback Concept
The 360 Degree Feedback Process
Advantages of
To the individual:
 Helps individuals to understand how others
perceive them.
 Uncover blind spots
 Quantifiable data on soft skills
To the team:
Increases communication
Higher levels of trust
Better team environment
Supports teamwork
Increased team effectiveness
To the organization:
Reinforced corporate culture by linking survey items to organizational
leadership competencies and company values
Better career development for employees
Promote from within
Improves customer service by involving them
Conduct relevant training
360 Deg. Competency Assessment
-- Ma Foi Leadership Benchmark
Assessing existing and aspiring managers on their Leadership qualities
Features:
By implementing the Leadership Benchmark™ managers will be able to:
1. Gain feedback on how well they have established the four leadership conditions with the people they
must lead and influence.
2. Develop a personal leadership plan to address each of the four leadership conditions, i.e. how they will
establish: A shared understanding of the environment in which the organisation is operating
A shared sense of direction
A shared set of values and a feeling of team
A shared feeling of power
3. When completed a second time, track progress in each of the four areas.
This tool can be used to help;
(1) improve leadership effectiveness
(2) effect change in the organisation and/or
(3) initiate a specific training or development program.
360 Deg. Management Competency Assessment
-- Ma Foi Management Skills Inventory
This tool help in Assessing skills of frontline and mid level managers
Tool Assesses the following skills :
Communicating Making Decisions
Resolving Conflict Managing Change
Developing Staff Serving Customers
Measuring Results Negotiating
Planning Handling Pressure
Delegating Motivating Staff
Maintaining Systems and Procedures
Interviewing
Influencing Others
Solving Problems
360 Deg. Management Competency Assessment
-- Ma Foi Management Competency Assessment
Feedback on 5 different areas;
 Setting Goals and Performance Standards
 Coaching
 Assessing Performance and Providing Feedback
 Providing Recognition and Rewards
 Managing for Continuity of Performance
Each of the 5 areas tests on 10 different behaviors, totally 50 behaviors managers get feedback
on.
Assessing Managerial effectiveness targeting mid level managers
Advantage
innovative testing service provides you with several advantages:
• Competency Based Selection
• Placement in the right role
• Identification of star performers early in their career
• Promotion / Potential analysis
• Special Training
• Competency Gap Analysis
• Diagnosis of Developmental needs (Development Centers)
• Cost effective solutions compared to other vendors
For More Information :
Kindly get in touch with me for more information :
Ajay Venkatesh
Consultant – BD
ajay.venkatesh@mafoi.com
919890808848 | 022 - 67232194

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PERFORMANCE MANAGEMENT using Competency Assessment Technique and 360 feedback details.ppt

  • 3. Performance Management Needs Identification of star performers • To identify high potential employees/star performers from various managerial levels in order to groom them for leadership positions in the future • To incorporate an assessment process which is scientific, standardized and fair so as to demonstrate credibility of the process and gain confidence of all related stakeholders Leadership development • To identify the strengths and weaknesses of key employees and to identify their development needs so as to plan and implement focused developmental initiatives • To develop a robust and sustainable leadership pipeline, so as to enable the organization to effectively pursue and achieve its business objectives
  • 4. Talent Management --- Benefits of the Ma Foi CAT module Person-Job Fit Know the “percent match” and access narrative descriptions of personality-based similarities and differences between the job profile and the test taker. Person-Job Fit Matrix Evaluate assessment results compared to multiple job profiles at your organization using “percent match” to make post-hire assignments as well as placement decisions with current employees. Client-Specific Competencies Identify specific competency strengths and limitations that can be used as a starting point for training needs identification and development at your company. Talent Potential Identify current and future star performers through commonly desired talents such as sales potential, leadership potential, and creative potential. Leadership Style Get to know your future leaders so you can make better placement decisions, ensure that their style matches an assignment or team, and provide them with an awareness of how their style will be perceived by others. Big 5 Narrative Detail Gain deeper insights into an employee's expected behaviors, motivators, and interpersonal style through interpretive information that describes the employee's tendencies along the Big 5 Global Factors.
  • 5. RANGE OF ASSESSMENT AND ORGANIZATION DEVELOPMENT SERVICE OFFERINGS
  • 6. Assessment Service Offerings : Psychometric Testing through world renowned tools and international alliances Counseling / Coaching / Feedback assignments Assessment & Development Centers Competency Mapping In House/Public orientation and certification programs in 16PF. Job Profiling and Person-Job fitment Study Team Building Assignments/Leadership Development Workshops Organization Climate Study Behavioral Interviewing Skills Workshop Competency based Interviewing Skills Assignment 360 Degree Competency based Assessment and Feedback Competency Assessment Technique – CAT module **new
  • 7. From IPAT stable 16 Personality Factors (PF) Test • Developed by Dr. Raymond Cattel in 1949 • Owned by IPAT (Institute of Personality & Ability Testing) in the US & OPP in UK • Translated into more than 40 languages world-wide • 6 different reports of the same person can be generated • High Reliability & Validity • Reliability Index of 0.85 • Established validity Indices • 5th and Latest Edition represented solely by Ma Foi in India
  • 8. Wide variety of Testing tools PSL Range of Tools: Personality Assessment Tools Occupational Personality Inventory (OPI) Rapid Personality Questionnaire (RPQ) Function Based Personality Assessment Customer Service Questionnaire (CS7) Advanced Sales Questionnaire (ASQ) Others Motivation Questionnaire (MQ) Infinity Series
  • 9. EBILITIES – GMA - Measuring General Mental Ability The GMA test is a self-administered, timed test that uses abstract designs, shapes, and colors to help measure general ability. The GMA IQ score helps estimate an individual's general intellectual ability and the 5 subtest scores provide additional information about the individual's performance. • Self-administered, 15-25 minute, different timed test for different levels. • Administered individually or with groups. • Highly correlated with other intelligence measures, the GMA test helps provide convenience without sacrificing quality. • The nonverbal format helps overcome language, cultural and educational barriers, making it useful with diverse populations. • Requires less training for administrators than many other general abilities tests.
  • 10. Other Tests cont ….. • MBTI • Firo-B • Belbin Team Analysis • Emotional Intelligence Test • Executive Profile Survey • Comprehensive Abilities Battery – Series of Aptitude tests • Creativity and Strategic Innovation test modules
  • 12. The 360 Feedback Concept
  • 13. The 360 Degree Feedback Process
  • 14. Advantages of To the individual:  Helps individuals to understand how others perceive them.  Uncover blind spots  Quantifiable data on soft skills To the team: Increases communication Higher levels of trust Better team environment Supports teamwork Increased team effectiveness To the organization: Reinforced corporate culture by linking survey items to organizational leadership competencies and company values Better career development for employees Promote from within Improves customer service by involving them Conduct relevant training
  • 15. 360 Deg. Competency Assessment -- Ma Foi Leadership Benchmark Assessing existing and aspiring managers on their Leadership qualities Features: By implementing the Leadership Benchmark™ managers will be able to: 1. Gain feedback on how well they have established the four leadership conditions with the people they must lead and influence. 2. Develop a personal leadership plan to address each of the four leadership conditions, i.e. how they will establish: A shared understanding of the environment in which the organisation is operating A shared sense of direction A shared set of values and a feeling of team A shared feeling of power 3. When completed a second time, track progress in each of the four areas. This tool can be used to help; (1) improve leadership effectiveness (2) effect change in the organisation and/or (3) initiate a specific training or development program.
  • 16. 360 Deg. Management Competency Assessment -- Ma Foi Management Skills Inventory This tool help in Assessing skills of frontline and mid level managers Tool Assesses the following skills : Communicating Making Decisions Resolving Conflict Managing Change Developing Staff Serving Customers Measuring Results Negotiating Planning Handling Pressure Delegating Motivating Staff Maintaining Systems and Procedures Interviewing Influencing Others Solving Problems
  • 17. 360 Deg. Management Competency Assessment -- Ma Foi Management Competency Assessment Feedback on 5 different areas;  Setting Goals and Performance Standards  Coaching  Assessing Performance and Providing Feedback  Providing Recognition and Rewards  Managing for Continuity of Performance Each of the 5 areas tests on 10 different behaviors, totally 50 behaviors managers get feedback on. Assessing Managerial effectiveness targeting mid level managers
  • 18. Advantage innovative testing service provides you with several advantages: • Competency Based Selection • Placement in the right role • Identification of star performers early in their career • Promotion / Potential analysis • Special Training • Competency Gap Analysis • Diagnosis of Developmental needs (Development Centers) • Cost effective solutions compared to other vendors
  • 19. For More Information : Kindly get in touch with me for more information : Ajay Venkatesh Consultant – BD ajay.venkatesh@mafoi.com 919890808848 | 022 - 67232194