1. CURRICULUM VITAE
Names: Tumwebaze Norman
Gender: Male
Age: 29 years
Marital status: single
Date of Birth: 8th
April 1986
Telephone Contact: +250788313135
Email Address: tumwebazenorman@gmail.com
normant@mtn.co.rw
Passport number: 190925
National ID card: 1198680016552136
CAREER OVERVIEW
A sales management professional with eight years' experience in the Small and medium
enterprises, I have worked in different organisation in the field of sales and Marketing , I have a
proven track record of developing new business and motivating a team to consistently exceed
targets. I've recently managed to achieve individual target agreement performance.
This implies that am very competent to full fill my signed duties and responsibilities as now
seeking for a new professional challenge.
EXPERTISE
Sales Team Supervision
Territory Management
New Account Development
Relationship Building
Presentations & Proposals
Closing Strategies
Sales Training
Lead Qualification
KEY STRENGTH
Direct, monitor and lead the development of regional business sales strategies, business plan,
projects and budget in line with corporate strategy.
Develop, monitor and lead Region’s Sales Department’s performance against pre-set KPI’s in
line with Corporate Strategy, and recommend corrective actions accordingly.
Propose new initiatives, plans and programs to improve the effectiveness of the Business Sales
function.
Keep abreast with market trends and monitor competitors’ activities.
Oversee and monitor Business Sales contracts for all the products/services for Enterprise SME
sold in the region.

2. Support the identification of target companies included in Small-Medium Enterprises (SMEs),
Small Office, Home Offices and Enterprises segments to whom we could provide business
services.
Develop and review the sales quotations related to SME/Enterprise for the region.
Develop and maintain appropriate relationships with key contacts within the business
organizations to promote better services offerings and identify new leads. Actively engage in
building strong relationships with key business partners.
Develop and monitor the implementation of innovative methods to increase direct sales and
business accounts, expand markets and promote business in the upcountry regions, and
coordinate this development with the respective Business Sales Managers for the
Eastern/Southern/northern/Western and central regions.
Ensure customer satisfaction with tailored and developed products/services.
Conduct periodic meetings with subordinates to follow up smooth running of activities and
discuss their suggestions as well as adopt appropriate procedures and executive plans with
respect to these suggestions.
Review all reports prepared by subordinates and prepare periodic reports with respect to the
department’s activities and achievements to be submitted to the Business Sales.
Ensure Business Sales segment’s profitability and attain sales targets across the region, and
control departmental expenditure within agreed budgets.
Practice duties and roles in line with the authorities as illustrated in the authority matrix.
Perform any other duties related to the job as assigned by the direct manager
.EDUCATION BACKGROUND
YEAR INSTITUTION AWARD RESPONSIBILITY
2015 to present Joao Kenyatta
university(Kigali
campus)
Pursuing master’s degree
in Business
Administration MBA
Student
2010 to 2013
Kigali independent
university
Bachelor’s Degree in
Business
studies(Finance)
Member of aiesec
Member of asa/ULK
2002-2007 Kagarama
Secondary school
Advanced level Diploma
in Biology and
chemistry(Bioshimie)
Class monitor
Member of disciplinary committee
C/man Science club

3. PROFESSIONAL EXPERIENCE
MTN RWANDACELL –Kigali, Rwanda
Corporate Sales Executive
15th January 2015 to present
Duties and Responsibilities
1 Sales & Revenue Collections
Selling, meeting sales and collections targets, as set forth by the Sales Manager;
Maintain a healthy pipeline and to achieve set targets;
Doing customer satisfaction survey and giving the inputs to the Sales Manager;
2. Customer Service & Client Relationships
Manage client relationships, including making telephone and face-to-face sales calls to current
clients on a timely basis to uncover opportunities and advance the sales process;
Work with center staff to provide the necessary service required for ongoing customer
satisfaction;
Contact customers through, but not limited to, phone calls, email, mailings, fax and visits to
communicate opportunities to extend initiatives with the company.
3. Marketing initiatives and opportunities
Collaborate with Marketing and center support to facilitate new programs, messages, campaigns,
and offerings;
Support customer acquisition activities, including trade shows, email marketing, and events;
Prepare written presentations, proposals and price quotations.
4. Portfolio Management & Reporting
Managing your account portfolio, including account prioritization, timely outreach to contacts,
current, complete and accurate account notes
Submitting an accurate forecast to the Sales Manager on a weekly basis
Submitting pipeline reports and daily, weekly and monthly sales reports as per the guidelines
Key Performance Indicators/Results
I managed to achieved 2015 individual target agreement with line manager note as good
performance
I managed to become number one in the corporate sales team as someone brought new
Broadband acquisition by the end of year 2015.
Generating a strong and healthy pipeline

4. Increased new market visibility of MTN products
Improved Quality of customer service
TECHNO BRAIN RWANDA LTD- Kigali, Rwanda
Marketing and Account Executive
19th November 2012 to 2nd January 2015
Duties and Responsibilities
Meet Minimum sales and collections standards, as set forth by the GM
Attending the walk-in enquiries and achieving the E/R ratio as set forth by the GM
Encourage the current students to upgrade for higher courses
Manage customer relationships, customer retention,
Tracking of customer history from joining till completion of the course
Give presentations, Seminars and briefings to clients as and when required.
Doing customer satisfaction survey and giving the inputs to the training manager.
Analyzing the market trends based on customer feedback and update GM about the same.
Organizing road shows and other indoor / outdoor activities to create brand visibility in the
market and to increase enquiry base.
Submitting MIS and reports as per the guidelines of SM/GM.
Using software tools on the desktop to track client contact information, communication with
potential clients, and other sales-related function
AIR UGANDA Kigali, Rwanda,
Sales Executive
1st March 2011 to 31st October 2012
Duties and Responsibilities
Ensure all trade partner distribution channels are fully exploited to Air Uganda’s benefit;
Motivate, coach and lead the outdoor sales team to exceed targets;
Develop and implement sales & marketing strategies that ensure key revenue, cost and
profitability targets are met;
Develop and maintain effective brand positioning and brand equity, in line with Air Uganda’s
aim to be a high quality and unique airline;
Visit, service and build relations with Corporates and Frequent Flyers to maintain loyalty and
optimize revenues;
Achieve sales targets in line with budget for profitability of the airline
Prepare, close sales contracts/incentives and deals to key accounts to generate maximum
revenue;
Promote WB products and services to the travel trade to create awareness and generate sales and
revenue;
Gather market intelligence to identify threats and opportunities so as to maintain a competitive
edge;
Collect, collate, feedback and act upon market intelligence and generate sales;
Gather sales reports from your team for management information and performance evaluation
and monitoring.

5. STAR AFRICA MEDIA LTD (STARTIMES) Kigali, Rwanda
Marketing and sales supervisor
02nd February 2010 to 28th February 2011
Duties and Responsibilities
Generating walk in inquiries and sells.
Awareness of company’s product, location through social media, branding, emails phone calls,
bulk sms, demonstrations around shopping malls and trade fairs
Keeping records of sales, and supervising our business services.
Strategic planning and execution of sales strategy to various end users of the product assigned.
Attainment of sales objectives; Contribution to the overall achievement of the key tasks /
objectives of the Company’s Sales:
To reach expected sales targets by attracting clients at corporate and other levels
To maintain a stable and progressive relationship with current dealers and resellers.
Coordinating and cooperating within departments and between departments to ensure that
expected sales targets are met
TIGO RWANDA LTD Kigali, Rwanda
Sales Representative
7th January 2009 to 31st December 2009
Duties and Responsibilities
Establishes, develops and maintains business relationships with current customers and
prospective customers in the assigned territory/market segment to generate new business for the
organization’s products/services.
Makes telephone calls and in-person visits and presentations to existing and prospective
customers. Researches sources for developing prospective customers and for information to
determine their potential. Develops clear and effective written proposals/quotations for current
and prospective customers. Expedites the resolution of customer problems and complaints.
Participates in trade shows and conventions
UNION TRADINGS RWANDA LTD Kigali, Rwanda
Sales Executive
14th February 2008 to 8th October 2008
Duties and Responsibilities
Selling furniture’s
Property supply
Looking for new customers
Daily visit report

6. INFORMATION TECHNOLOGY (COMPUTER SKILLS)
Microsoft office package
Basics IT fundamentals
Fundamental in networking and hardware
Accounting software,
Quick books
CERTIFICATES ATTAINED
Name and training
institute
Obtained title
certificate
Specialties
Institute of certified
public accountants
of Rwanda
Certificate of
participation
Theme: empowering people for development
Institute of certified
public accountants
of Rwanda
Certificate of
participation
Theme; leadership and management forum
International
Service Check
Quality certificate understands the basic principles and
Processes of Mystery Shopping.
Ministry of
commerce
Trade negotiator Removing non-tariff barriers
Along the EAC,NMC committee,
I attended smart Rwanda meeting held in Serena Kigali organized by RDB and
MYICT. Theme: Connect Africa.
I was among of delegate who presents Techno Brain group on Transform Africa
Summit on 28 to 31 October 2013 Kigali Serena. Organized by ITU on Digital
migration, 4G network by Korean Telecom.
I was among of delegates who presents Techno Brain Group in Africa Development
Bank Summit on 19th to 23rd May 2014
Every month I was participating in ICT Awareness campaign organized by
Ministry of youth and ICT, Rwanda Development Board, RURA, EWSA,
MINEDUC etc...?
I attended smart Rwanda days meeting held in Serena digitizing Rwanda 2-3
October 2014

7. I attended transform Africa summit 2015 Theme: Accelerating digital innovations
LANGUAGES
READING SPOKEN WRITTEEN
English Excellent Excellent Excellent
Kinyarwanda Excellent Excellent Excellent
Swahili Excellent Excellent Excellent
French Excellent Good Good
HOBBIES
Playing
Swimming
Travelling
Reading
STRENGTH
Good team leader
Discipline
Good time manager
Eloquent
Hard working
Innovative
Team building
HOLDING DOCUMENTS
Rwanda Driving license, B
Rwanda National identity
Rwandan passport

8. REFEREES
NAMES PHONE POSITION ADDRESS
OKOKO
OSAMBO
+250788303667
vrakigali@ulk.ac.rw
Vice Rector
academics
Kigali independent university P.O.
Box 2280 Kigali-Rwanda
Gisozi +250788304081
ANAND
SHARMA +250788305316
Anand.sharma@technobrainltd.com
General
Manager
Techno Brain Rwanda ltd P.O.
Box 3952 Kigali-Rwanda
Kacyiru prester house 4th
floor
plot no 9922 boulevard de
Umuganda
DIDAS
NDOLI
+250788312580
didasn@mtn.co.rw
Corporate
Sales
Manager
MTN Rwandacell Limited
MTN Centre, Nyarutarama
P.O. Box 264
Kigali, Rwanda
Tel (+250) 280390000
Fax: (+250) 280390002
E-mail: pr@mtn.co.rw
24/7 Toll free Help lines;
General issues: 100
KALISA
JOHN
BOSCO
+250788305943
jjbbkkaalliissaa@@ggmmaaiill..ccoomm
Country
Director
Trade Mark
East Africa
Juba, South
Sudan
South Sudan Office Stanbic CFC
Building
3rd Floor, Eastern Wing
Juba, South Sudan
+211 955 059 882/ +211 912 542
615
infosouthsudan@trademarkea.com
For any contract or documents you may require from my side kindly contact me.
I certify that information contained in these curriculum vitae is true and complete.