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Meeting 5 (November 5):

Best Practices in Social Media
for the Communications
Professional
Instructor:
Erik Deutsch (@erikdeutsch)
#UCLAx425

UCLA X425

•Traditional vs. social media
•Blog Platforms
•Working with bloggers/citizen journalists
•Dealing with empowered consumers,
negative comments and the real-time
•Using social media for “old school” media
relations
•Guest speakers:
Jessica Gottlieb (@JessicaGottlieb)
Blogger, JessicaGottlieb.com
Jeremy Pepper (@jspepper)
Social Media Consultant

Fall 2013
UCLA X425

Fall 2013
PR pitch --> Media coverage --> Public consumption
Traditional Media Gatekeepers

UCLA X425

Fall 2013
Everyone. Everything. Everywhere.
All the Time. In All Directions.
Content that is Consumed and Shared.
“Tradigital”
UCLA X425

Fall 2013
Traditional media "hits" are just the beginning,
not the end, of the journey...
UCLA X425

Fall 2013
TRADITIONAL

SOCIAL

Professional Journalists

User Generated/Citizen Journalists

Editorial process/oversight

Anything goes

Editorial is distinct from advertising

Anything goes

Expensive Infrastructure

Free or Low Cost Tools Online

Broadcast

Narrowcast (Niche) / Targeted

One-Way Consumed

Two-Way/Multidirectional
(interactive conversation)

Next Day Water Cooler Discussion

Immediate Opportunity to Go Viral

UCLA X425

Fall 2013
Today’s Media Landscape

+ “SHARED” (aka Social) – and it’s all CONVERGING.
UCLA X425

Fall 2013
1. Full-Scale: Wordpress, Blogger, Typepad
2. Hybrid or "Lifestream": Tumblr, Posterous
3. Micro: Twitter

UCLA X425

Fall 2013
Full Platforms:

Wordpress, Blogger & TypePad
- Lots of free and paid templates
- Customization
- Hosted or unhosted
- Widgets and plugins

Hybrid or "Lifestream" Platforms
Tumblr & Posterours

- Simple, quick and easy
- Limited capabilities and customization

Micro Platforms
Twitter

UCLA X425

Fall 2013
UCLA X425

Fall 2013
1) Don't "carpet bomb" or
“spray and pray”
2) Be social
3) Provide "social" content
4) Make it "profitable" for the blogger
PR = Page Rank
Understand "Paid" vs. "Earned" Media...
... as well as “Owned” and “Shared

UCLA X425

Fall 2013
UCLA X425

Fall 2013
Meeting 5 (November 5):
Guest speakers:

Jessica Gottlieb (@JessicaGottlieb)
Blogger, JessicaGottlieb.com

UCLA X425

Jeremy Pepper (@jspepper)
Social Media Consultant

Fall 2013

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UCLA X425 FALL '13 - WEEK 5

  • 1. Meeting 5 (November 5): Best Practices in Social Media for the Communications Professional Instructor: Erik Deutsch (@erikdeutsch) #UCLAx425 UCLA X425 •Traditional vs. social media •Blog Platforms •Working with bloggers/citizen journalists •Dealing with empowered consumers, negative comments and the real-time •Using social media for “old school” media relations •Guest speakers: Jessica Gottlieb (@JessicaGottlieb) Blogger, JessicaGottlieb.com Jeremy Pepper (@jspepper) Social Media Consultant Fall 2013
  • 3. PR pitch --> Media coverage --> Public consumption Traditional Media Gatekeepers UCLA X425 Fall 2013
  • 4. Everyone. Everything. Everywhere. All the Time. In All Directions. Content that is Consumed and Shared. “Tradigital” UCLA X425 Fall 2013
  • 5. Traditional media "hits" are just the beginning, not the end, of the journey... UCLA X425 Fall 2013
  • 6. TRADITIONAL SOCIAL Professional Journalists User Generated/Citizen Journalists Editorial process/oversight Anything goes Editorial is distinct from advertising Anything goes Expensive Infrastructure Free or Low Cost Tools Online Broadcast Narrowcast (Niche) / Targeted One-Way Consumed Two-Way/Multidirectional (interactive conversation) Next Day Water Cooler Discussion Immediate Opportunity to Go Viral UCLA X425 Fall 2013
  • 7. Today’s Media Landscape + “SHARED” (aka Social) – and it’s all CONVERGING. UCLA X425 Fall 2013
  • 8. 1. Full-Scale: Wordpress, Blogger, Typepad 2. Hybrid or "Lifestream": Tumblr, Posterous 3. Micro: Twitter UCLA X425 Fall 2013
  • 9. Full Platforms: Wordpress, Blogger & TypePad - Lots of free and paid templates - Customization - Hosted or unhosted - Widgets and plugins Hybrid or "Lifestream" Platforms Tumblr & Posterours - Simple, quick and easy - Limited capabilities and customization Micro Platforms Twitter UCLA X425 Fall 2013
  • 11. 1) Don't "carpet bomb" or “spray and pray” 2) Be social 3) Provide "social" content 4) Make it "profitable" for the blogger PR = Page Rank Understand "Paid" vs. "Earned" Media... ... as well as “Owned” and “Shared UCLA X425 Fall 2013
  • 13. Meeting 5 (November 5): Guest speakers: Jessica Gottlieb (@JessicaGottlieb) Blogger, JessicaGottlieb.com UCLA X425 Jeremy Pepper (@jspepper) Social Media Consultant Fall 2013