1. Stay curious.
The world is changing at an
alarming rate. Even if you did
know the right answers today,
chances are they won’t be
relevant tomorrow.
Because of this, the ability to
EXECUTIVE EDUCATION 2010 ask the right questions, and
to keep asking them, has
become the modern leader’s
most valuable asset.
1

2. INDEX
Introduction 4 6 FINANCIAL MANAGEMENT 45
Finance for Non-Financial Managers 46
Director’s Comments 5
Sustainable Investment for Asset Managers NEW 48
1 CUSTOMISED PROGRAMMES 9
7 SALES & MARKETING 51
13
Nomadic Marketing 52
2 LEADERSHIP DEVELOPMENT
Mobile Marketing 53
Leading Executive Programme (LEP) 14
Strategic Marketing for Thinkers 54
Programme for Management Development (PMD) 15
Proactive Selling NEW 56
New Managers Programme (NMP) 16
Close the Marketing Gap NEW 57
Women in Leadership 17
www.0214061490.co.za Strategic Leadership through Coaching
Leading with Intuition
18
19
8 PROJECT MANAGEMENT & OPERATIONS 61
Project Management 62
Full Colour Thinking NEW 22 Strategic Project Management 63
Global Supply Chain Management 64
3 STRATEGY 25
Critical Skills NEW 26 9 SPECIALIST & INDUSTRY SPECIFIC 67
Advanced Strategy for Strategists NEW 27 Managing Reform and Regulation in the Electricity
and Water Sectors 68
Leveraging Inclusivity & Diversity NEW 30
Connectivity and Convergence in Telecommunications 69
4 ORGANISATIONAL EFFECTIVENESS 33 Property Development Programme 71
HR as a Strategic Partner NEW The Commercial Property Transaction
34
Landscape NEW 72
Negotiating Skills 35
Business Acumen for Artists 73
The Art of Noticing NEW 36
Business and Climate Change 74
5 COACHING 39
Coaching to Excellence 40
Associate Coaching Course 41
Professional Coaching Course 42
Please note that published dates are subject to change. To confirm dates and venues, for online application and more information including our cancellation policy, please visit our
website at www.gsb.uct.ac.za/execed or call 021 406 1490. Please note that applications for all courses close two weeks before the start of the programme.
2 3

3. INTRODUCTION DIRECTOR’S
Situated in Cape Town, one of Africa’s most exuberant
and culturally diverse cities, on a magnificent
Executive Education at the GSB is committed to
curiosity and collaboration. It will leave no stone
MESSAGE
The ability to nurture curiosity in oneself and others is We draw on a wide range of insights from a number of
Waterfront campus, the University of Cape Town unturned in its quest to create learning experiences disciplines to create interesting and impactful learning
emerging as one of the most sought after leadership
Graduate School of Business is one of Africa’s leading that are relevant and effective. As part of this passion, processes that prepare delegates for new levels of
practises. Curiosity is what keeps us energised. It
business schools. it co-hosted a Future of Learning conference in leadership and help them to rise to the challenge of
focuses our minds more sharply and it helps us
2009 with Melbourne Business School and Ashridge leading and managing in a hyper-connected world,
The School combines UCT’s 175-year tradition make connections between seemingly random bits of
Business School. with a particular focus on emergent markets.
of excellence with a gift for innovation, and this information - thereby enabling us to use our attention
has captured the attention of peers and delegates The first of three planned events, the conference looks more successfully.
From our suite of specialised leadership programmes
internationally. to showcase global innovation in executive education to more industry specific learning, our goal is to grow
Executive Education at the GSB is rated and
and to bring together creative thinking about the future the leadership backbone and deliver real and lasting
In 2009, it was voted the most influential business respected internationally for the style and calibre
of learning from a range of disciplines. benefits to individuals and organisations. Our plan
school in Africa by Eduniversal. In addition, the GSB of its executive development and customised
programmes. Our programmes have delighted and is to stay actively curious about how we get there, to
has full accreditation from the European Foundation
inspired countless delegates and clients to see engage with our peers, clients and delegates, to ask
for Management Development, and its MBA
themselves and the world differently and to act more the right questions and to motivate our delegates to do
programme is the only one in Africa ranked in the
effectively as a result. the same.
prestigious Financial Times Top 100 MBAs.
A large part of this is due to the curiosity-driven In 2010 we have designed our brochure based on the
Executive Education at the GSB was ranked in the
approach we take - and teach. principle of curiosity. We hope that it will spark your
global top 10 by the Economist Intelligence Unit
own curiosity and allow you to nurture the idea of
(EIU) in 2005 and 2006, and given an award for Our approach to learning has earned us international learning as a lifestyle.
excellence for its customised programmes. In 2008 kudos, and the opportunity to collaborate with other
the International University Consortium for Executive For more information about the next Future of
top international business schools. Elaine Rumboll
Education (UNICON) rated the UCT GSB as one of six Learning Conference go to www.uct.ac.za/execed Director of executive eDucation
global innovators in executive education. university of cape town GraDuate school of Business
4 5

4. How does the
campus look
through a
seagull’s eyes?
www.squawkeye.co.za
6 7

5. CUSTOMISED
PROGRAMMES
1
9

6. In addition to its many and varied open programmes, Benefits of customised interventions
Executive Education at the GSB is internationally • Clients receive relevant and impactful learning
acknowledged for its innovative approach to creating interventions that deliver real value to the bottom
customised learning interventions for clients. Its line.
expertise in this area has led to it receiving an • Participants emerge with the tangible insights,
Award for Excellence from the Economist Intelligence skills and knowledge to be more effective in their
Unit (EIU). role in the organisation.
• Participants build personal mastery and
GSB customised programmes are uniquely crafted to effectiveness.
address the specific needs of a particular company. • Participants engage cognitively, emotionally and
Understanding that each organisation has distinctive practically, and are able to play an active part
issues and goals, the School works intimately with in co-creating meaning and knowledge for the
clients to design learning interventions that are organisation.
tailored to make a significant and relevant impact. • Better alignment of strategic goals and
At the outset, a client’s organisational efficiencies talent management.
and leadership requirements are assessed so that
interventions are designed in alignment with their
vision and strategic objectives. Subject experts and
faculty at the GSB collaborate closely with the client
in the crafting of all learning material and processes
so that programmes are essentially co-created. This
adds further to the richness and relevance of
the intervention.
The in-company programmes are purely
developmental and are not constrained by the
requirements of accreditation. No formal assessment
is necessary, but can be included if the organisation
has that requirement. For more information on customised
programmes, contact Donavon Goliath
on 021 406 1324, or
donavon.goliath@gsb.uct.ac.za
10

7. LEADERSHIP
DEVELOPMENT
2
13

8. LEADING EXECUTIVE PROGRAMME (LEP) PROGRAMME FOR MANAGEMENT DEVELOPMENT (PMD)
Programme summary • Become far more aware of personal triggers and Programme summary Programme benefits
LEP asks participants to explore the world of blind spots. PMD is a two-week residential programme with a • An exciting two weeks of debate, discussion
complexity. Participants are challenged to look into a • Discover hidden decision-making possibilities. general management focus. It aims to provide a and exploration. The group is a highly diverse
mirror and observe their own reactions and behaviours • Listen to current ideas from leading thinkers broadened perspective of the organisation, to enable one, with at least 50% of participants drawn
to the various stimuli of the programme. During from a multi-disciplinary base. participants to locate their own functions in the from countries in Sub-Saharan Africa outside
the first week, participants will explore their own • Learn to appreciate the gifts that diversity brings. broader scheme of things, and to equip them with of South Africa. This provides a highly enriching
personal and intellectual boundaries and the ways in • Discover personal taken-for-granted assumptions, the appropriate perspective to progress to general learning experience, as well as a powerful
which these hinder their ability to lead in a complex and uncover the creative possibilities that emerge management level. continental network.
world. In the second week, this theme of personal from an exploration of more diverse perspectives. • The design is fresh and innovative. The ultimate
leadership will be maintained but will share the time • Explore the implications of a mind-body-soul Delegate profile outcome is a manager with substantially
with a focus on the challenges of doing business in interaction to develop increasing curiosity for Middle-to senior-level managers, working enhanced management understanding and
the World 2.0, where change is an accepted way of new paths. predominantly in functional areas. Between 80% capabilities.
life. The intention will be for participants to leave • The learning styles employed will vary from and 90% of delegates are from large companies • The focus is on practical implementation rather
the course having gained a range of new ideas, and traditional content lectures to interactive and that have supported the programme for several than theory formulation. Presenters are well-
an understanding that opens up the space for them experiential activities, which focus on shared years, and who perceive that they are getting a qualified practitioners who can present from
to experience profound personal and leadership learning. substantial return on their investment. Enthusiasm a perspective of both academic validity and
transformation. • Be part of a networking environment of for the programme is evident both in past practical on-the-ground experience. The action-
innovative and highly experienced leaders. participants, who act as valuable word-of-mouth learning activities of the post-course assignment
Delegate profile • The post course assignment will require ambassadors, and top management of the sponsoring add further practical value.
The programme is aimed at anyone in a senior participants to demonstrate the degree to which companies, who perceive the value that it adds. • Participants emerge from the programme
leadership position who knows they have almost they have been able to integrate the course with a highly enhanced self-confidence and
gone as far as they can using traditional command learnings in their personal and business lives. understanding of their own worth, and extended
and control methods, and are willing to accept the basic competence in new areas.
challenge of stepping into a complex space where
they will be challenged to examine and explore their Dates: 9 May – 22 May
basic beliefs and assumptions. 29 August – 11 September
Dates: 24 October – 6 November 24 October – 6 November
Programme benefits Tuition fees: R70 000 Tuition fees: R45 000
• Be exposed to ideas emanating from Complexity Contact: Junita Abrahams on 021 406 1323 Contact: Mario Pearce on 021 406 1268
and Living Systems theories as well as ideas or 084 550 1660 or 084 714 7780
such as Otto Scharmer’s ‘Theory U’, Margaret E-mail: junita.abrahams@gsb.uct.ac.za E-mail: mario.pearce@gsb.uct.ac.za
Wheatley’s ‘Green Line’ and Eddie Obeng’s Website: www.gsb.uct.ac.za/lep Website: www.gsb.uct.ac.za/pmd
‘World After Midnight’.
14 15

9. NEW MANAGERS PROGRAMME (NMP) WOMEN IN LEADERSHIP
Programme summary Programme benefits Programme summary Programme benefits
NMP has a growing reputation as an empowering • Core business skills are developed in marketing, The Women in Leadership programme seeks to • Increased leadership awareness.
and transformational experience for new and entry- finance, operations, and in the management of transform proven managers into innovative leaders. • Advanced ability to manage change in oneself,
level managers. Its primary purpose is to enable complex projects. It catalyses change in participants’ professional lives others and organisations.
delegates to grow in confidence as managers and • The key challenge faced by many first-level through a deep understanding and development of • Enhanced ability to lead people toward effective
leaders, with a strong emphasis on personal mastery managers is how to develop, manage and their leadership capacity. The programme provides collaboration.
and a collaborative management process. A focus on motivate a team. The insight, skills and access to innovative leadership perspectives and • Immediate practical value through the
experiential learning allows delegates to experiment confidence needed are systematically developed. approaches, sourced from the UCT GSB Global programme’s action-reflection format.
with new ways of solving problems and interacting • A strong emphasis on self-knowledge and Knowledge Network. The learning process takes
with colleagues. self-mastery reflects our belief that these are place in an environment in which participants feel
fundamental to good leadership. encouraged to exchange insights and benefit from
Delegate profile • Delegates discover their own potential and form each other’s experiences.
High-potential, highly motivated entry-level managers strategies to develop it.
and new managers; individuals with management • The diversity of classmates who typically come Delegate profile
potential; experienced entry-level managers needing from varied countries, industries and disciplines Women in middle or senior management positions
a boost. adds to the richness of the experience. who want to develop their leadership potential to
• Delegates are encouraged to develop the habit of the fullest, and to realise opportunities for themselves
reflection and ongoing learning. and their organisations.
• A post-course assignment is designed to
help delegates embed the learning from the
programme by applying what they have learned
back at work.
Dates: 16 May – 28 May
3 October – 15 October Dates: Module 1: 10 May – 14 May
Tuition fees: R20 350 Module 2: 26 July – 30 July
Contact: Mario Pearce on 021 406 1268 Tuition fees: R26 900
or 084 714 7780 Contact: Junita Abrahams on 021 406 1323
E-mail: mario.pearce@gsb.uct.ac.za or 084 550 1660
Website: www.gsb.uct.ac.za/newmanagers Website: www.gsb.uct.ac.za/womeninleadership
16 17

10. STRATEGIC LEADERSHIP THROUGH COACHING LEADING WITH INTUITION
Programme summary Programme benefits Programme summary Programme benefits
This in-depth, five day experience has been described • Four one-on-one, individual coaching sessions In his recent book, Blink, Malcolm Gladwell gives • A greater ability to make informed intuitive
as being ‘transformative’ by previous delegates. The with your choice of executive coach. a range of examples of people responding from decisions.
course fuses three disciplines – leadership, one-on- • Greater self-awareness and understanding of your the ‘gut’. Thinking with your ‘gut’ is usually an • A willingness to explore win-win solutions.
one coaching and strategy – creating an innovative leadership impact. unconscious emotional response to a surprising • An ability to consider different solutions in the
learning mix that can help delegates to reach deeper • Improved ability to recognise and drive strategic situation. In some instances this response proves moment.
levels of self knowledge, and understand and improve priorities within organisations through an to be enormously helpful. In others it is a huge • A willingness and ability to slow down at crucial
their contribution towards leading strategic change enhanced ability to listen to and understand liability. This programme aims at helping delegates pressured moments.
within their organisations. others. start a journey where they become more aware of • Improved working relationships with colleagues.
• Learn to communicate effectively and engage in the ways in which they unconsciously respond to • A less judgmental attitude to colleagues.
Delegate profile powerful conversations that leave both parties difficult situations. Is this the right time to trust • A greater capacity to deal with work-place stress
Leaders and senior executives who are tasked with satisfied. their intuition or are they merely following an old and tension.
the running of a business unit, or those responsible • Enhance ability to motivate and positively pattern of behaviour or experience? Was that a wise • An improved ability to listen and communicate.
for strategy implementation of, for example, an influence key stakeholders, peers and staff. decision that they just made? Did they take a learning • An increased sense of authenticity and personal
organisational change initiative. Participants must be • Unlock, unleash and focus energy towards or judgment path? Through a variety of experiential integrity.
prepared to do personal self-reflection and be open strategic goals. activities the programme will explore taken-for- • To be able to integrate the course learnings in
to the experience of being coached, which is often a granted assumptions and lived realities in order to their personal and business lives.
deep and intense process. discover blind spots, triggers and observations that
many have failed to notice before.
Delegate profile
Anyone seeking to make more informed and less
emotional decisions in the moment. Delegates
should be willing to explore the spaces of chaos
and complexity with less conventional teaching and
learning methods. Ones that inevitably ask them to be
Dates: 18 October – 22 October more mindful and in tune with their ‘gut’ responses. Dates: 20 September – 22 September
Tuition fees: R30 900 Tuition fees: R10 600
Contact: Junita Abrahams on 021 406 1323 Contact: Junita Abrahams on 021 406 1323
or 084 550 1660 or 084 550 1660
Email: junita.abrahams@gsb.uct.ac.za E-mail: junita.abrahams@gsb.uct.ac.za
Website: www.gsb.uct.ac.za/strategicleadership Website: www.gsb.uct.ac.za/intuition
18 19

11. FULL COLOUR THINKING [ NEW IN 2010 ] -
HARNESSING PERSONAL GROWTH AND SCIENTIFIC DISCOVERY FOR TRANSFORMATIONAL LEADERSHIP
Programme summary Programme benefits
As old social structures and ways of thinking break • Develop the ability to think more rigorously about
down, we stand at a unique point in human history the challenges faced.
with exciting possibilities for individuals and • Be inspired and grow in intellectual curiosity,
organisations.
Full Colour Thinking is a new programme that •
professionalism, ethical understanding,
supportiveness, confidence and creativity.
Gain insight in the latest holistic management
Are you sure
explores the transformation that is possible and concepts.
necessary in these times. It cultivates participants’
ability to draw from a full spectrum of disciplines
and cultures, provides them with the tools needed to
•
•
Practice self-awareness and mindfulness.
Be challenged by the latest scientific insights in
physics, biology and quantum mechanics.
cheese & tomato is your
thrive in these complex times, and teaches them to
favourite sandwich?
• Work with a learning coach to co-create a
think more rigorously about the challenges they face deep and potentially transformative learning
both personally and professionally. experience.
• Create a personal development plan, including a
Insights from management theory and practice will
continuous learning path.
be merged with those from ancient spiritual wisdom, THE ELVIS
• Leave with many exciting new ideas and have the
complexity theory, quantum mechanics, living-
system biology and mind-body healing to explore
competence to put them into practice. Toast 2 slices of white bread.
• Learn how to cultivate transformation in oneself
different ways of understanding what is real and
and their organisation. Spread a generous helping of
true. The engagement, on a very personal level, with
• Experience a variety of learning techniques, like
new techniques and concepts offers an opportunity peanut butter onto each slice.
group work, meditation, yoga, creativity sessions
for delegates to become transformational leaders,
capable of inspiring others and driving change and
and lectures. Add banana and crispy bacon.
• Develop the skills to be more effective in
innovation in their organisations.
emergent (uncertainty, complexity) markets. Assemble sandwich in custom-
Delegate profile ary fashion and slice diagonally.
This programme is ideal for anyone who is committed Dates: 1 September – 3 September
to personal development, and would like to develop Tuition fees: R11 700
the ability to transform the existing order in their lives Contact: Alison Siebritz on 021 406 1490
and organisations in order to drive innovation. or 072 981 8663
E-mail: alison.siebritz@gsb.uct.ac.za
Website: www.gsb.uct.ac.za/fullcolour
20 21

12. A curious person takes the time to look more closely.
22

13. STRATEGY
3
25

14. CRITICAL SKILLS [ NEW IN 2010 ] ADVANCED STRATEGY FOR STRATEGISTS [ NEW IN 2010 ]
Programme summary appropriate for any individual or group, irrespective Programme summary wish to apply themselves energetically and in-depth
In a demanding and ever-changing environment, of current level of educational or physical disposition, This two module programme covers 6 days over two to the topic, readings, practices and techniques; and
we need the critical skills of problem solving, because it focuses on fundamentals and outcomes months (4 days and 2 days) with guided application that they are prepared to push themselves, and the
creative thinking, communication, planning, conflict that are pertinent to the individual. to the delegates’ strategy work between the modules – boundaries around them, in the name of learning.
management and risk management to maximise for people already practicing strategy in one form
productivity and be successful. Programme benefits or another. Programme benefits
• Improved individual and organisational • Growth of imagination, technique and skill in
The Critical Skills programme uses “Gold of the Advanced strategy for strategists is an advanced
performance at all levels. strategy, so that strategies are better, more
Desert Kings” – a unique, high impact, experiential course, which bends the accepted definitions
• Participants identify their own short comings creative and more resilient.
learning tool that is non-threatening, fun and of strategy and looks at best practice from
through self assessment. • Self-confidence developed from understanding
engaging for teams, as they embark on a “journey” to the viewpoint of different successful strategy
• Learning can be implemented immediately, back and practice.
mine for gold. practitioners, facilitators and academics. In addition
on the job, leading to improved productivity. • Better ability to practice and facilitate strategy
to this, delegates apply the learning and methods
Conducted within an experiential learning framework, • It is safe, lots of fun and adds value. at a senior level and on a large scale.
immediately to their own strategy work, so that they
it fosters an environment of accelerated learning • Can be integrated into current initiatives, such • Immediate application to a real strategic
can get immediate results within their organisation.
through self-discovery and participation. It is a as performance management, learning and challenge of the participants choosing in
The programme is pitched at the level of advanced
structured experience, designed to review, reflect, development, WSP, CSI and marketing. their work.
strategy programmes, globally, and is contextualised
interpret and learn by doing – teaching candidates • Familiarity with the languages and techniques
for working in emergent economies and South Africa.
how to be more effective at work, and in life. of innovation.
We use orthodox and unorthodox techniques, taken • Exposure to different ways of thinking, seeing
The Critical Skills programme’s flexibility allows and acting.
from a range of activities, using design thinking,
for specific objectives to be addressed quickly. The • Membership of a community of dedicated
visual intelligence, systems thinking, decision-making
benefits can immediately be incorporated into one’s strategy learners with whom delegates can
and problem solving. This unique programme mixes
personal and business life. And its success can be learn from, test themselves and stretch
artistry with science to provide a provocative and
measured. their boundaries.
positive environment for learning.
Delegate profile Dates: Module 1: 20 September – 23 September
Delegate profile
This programme is tailored for new or existing Dates: 23 August Module 2: 28 October – 29 October
People who are curious about and skilled in strategy,
managers/supervisors/CEOs, members of cross- Tuition fees: R3 950 Tuition fees: R17 500
who wish to hone and grow their skills to be advanced
functional teams, leaders or members of project Contact: Alison Siebritz on 021 406 1490 Contact: Junita Abrahams on 021 406 1323
strategists. Individuals from any industry, who have
teams, budding or existing entrepreneurs. It is for or 072 981 8663 or 084 550 1660
vision, high aspirations and experience in launching
anyone who wants to improve their quality of life, E-mail: alison.siebritz@gsb.uct.ac.za E-mail: junita.abrahams@gsb.uct.ac.za
new initiatives that challenge the norm. If one had to
develop career prospects, increase job satisfaction, Website: www.gsb.uct.ac.za/critical Website: www.gsb.uct.ac.za/advancedstrategy
attend this programme it will be assumed that they
improve productivity or manage stress levels. It is
26 27

15. IN CASE YOU WERE WONDERING
The average
Play-Doh was Kim Peek, the basis for Dustin
person’s foot
is as long as
originally designed as a Hoffman’s character in the film Rain
wallpaper cleaner. Man, has memorised 9,600 books.
The largest desert in Whale songs can travel their forearm.
Elvis Presley had an eighth-degree black belt in karate.
the world is Antarctica. up to 1,800 miles.
The Arctic Tern sees
more daylight than
In 1956, an expedition to the South Pole found
Sean Connery wore a toupee in If Earth were the size of a tennis ball, the sun any other creature a tin of Edam cheese left behind by Robert
all the James Bond movies. would be 249 feet away. And the nearest star on the planet - it
He started losing his hair at 21. migrates from pole Scott’s party 44 years earlier. It was still edible.
would still be 12,890 miles away. to pole, 12,000
miles. In its lifetime,
Only ants and men make war
that’s equivalent to Twelve percent of people dream only in black and white. Only about 400 people
on a large scale. Standing shoulder flying to the moon have ever left Earth’s
to shoulder, all Captain Kirk never and back. atmosphere.
the people in the actually said “Beam me Mount Rushmore is incomplete.
A 747 has 6 million parts. Only 12 have walked
world could fit on up, Scotty” in any Star Artist Gutzon Borglum had planned on the moon.
the Indonesian Most adult cats
Trek episode or movie. to sculpt the four presidents from
Bill Gates has not missed a day
island of Bali. are lactose- head to waist, but he died before
of work since 1975. Brad Pitt, who played
intolerant. he could finish the job. Achilles in the film Troy,
Vesuvius erupted during tore his Achilles tendon
The longest word in the English language Vulcanalia - the festival IQ scores around the world have been going up by about three IQ points per decade. during production.
is FLOCCINAUCINIHILIPILIFICATION. of the Roman god of fire.
It means: “the act of estimating Mount Everest is Twenty percent of the world’s fresh The elephant is
something as worthless.” More than 70 percent
getting taller. It rises by
water is in a single lake, Russia’s Lake
the only animal
of Seinfeld episodes Baikal. Its surface is smaller than
contain a reference about 2.5 centimetres Lake Superior, but it’s a mile deep. with four knees.
The Red Hot Chili Kamikaze planes had no landing gear. to Superman. each year.
Longest game of
Peppers were Each year, the moon moves 3.82
Monopoly ever
originally called The Mona Lisa has no eyebrows. Steven Spielberg was rejected by centimetres farther from Earth.
You can float in played took
Tony Flow and the USC’s film school – three times. 1680 hours.
the Dead Sea You can type the
Miraculously Picasso’s full name was Pablo Charlie
Diego José Francisco de Paula without getting your At the Panama Canal, Brown’s numbers ONE
Majestic Masters When walking, a 100-pound the Pacific is east of
baseball
of Mayhem.
Juan Nepomuceno María de newspaper wet. the Atlantic. through NINETY-
woman in stiletto heels exerts team has
NINE without
los Remedios Cipriano de la a win-loss
more pressure per square inch Men are struck by
using the letters
Santísima Trinidad Clito A force of 1 newton is about record of
Donald Duck’s middle name than a 6,000-pound elephant. lightning four times as
2-930. A, B, C, or D.
is Fauntleroy. Ruiz y Picasso. the weight of an apple. often as women.
28 29

16. LEVERAGING INCLUSIVITY & DIVERSITY [ NEW IN 2010 ] -
TO BUILD AN INTEGRATED ORGANISATION
Programme summary Delegate profile
Advances in technology and the advent of HR managers/directors or the leadership core that is
a global economy serve to bring people closer. responsible for making diversity and inclusivity part of
They also increase the range of accessible and the mainstream of business activity.
competitive options available. In response,
Programme benefits
businesses, educational systems and other
• An understanding of the importance of diversity
entities are investigating new ways to better
as a business-imperative in a changing
serve their constituents. It has become a business
business landscape. This includes defining and
imperative to attract and retain the best and most
understanding business goals for diversity.
qualified workers.
• Skills and tools to link diversity to strategic
Organisations that can develop and employ the plans, and so contribute to the organisation’s
necessary policies and procedures to employ the competitive advantage.
best people will maintain a competitive advantage • Diagnostic tools and templates to develop
amongst their counterparts, and increase their diversity action plans.
effectiveness. The changing demographics of our • Understanding the success factors and actions
nation also affect the nation’s business and in turn for implementation of diversity plans.
the nation’s economy. For our government and
business to continue to be effective and to motivate
citizens to contribute to building these institutions,
our leaders must recognise and capitalise upon the
diversity of the nation.
To achieve success and maintain a competitive
advantage, we must be able to draw on the most
important resource – the skills of the workforce. With
the increasing richness of diversity in the world and
Dates: 8 September – 10 September
in the workforce, we need to expand our outlook and
Tuition fees: R10 600
use creative strategies to be successful.
Contact: Mario Pearce on 021 406 1268
or 084 714 7780
E-mail: mario.pearce@gsb.uct.ac.za
Website: www.gsb.uct.ac.za/diversity
30

17. ORGANISATIONAL
EFFECTIVENESS
4
33

18. HR AS A STRATEGIC BUSINESS PARTNER [ NEW IN 2010 ] NEGOTIATING SKILLS
Programme summary Programme benefits Programme summary Programme benefits:
The Human Resource function is one of the core • Develop and understand the essence of Contrary to popular belief, very few negotiations Delegates will learn how to:
strategic functions in any organisation. In practice, sustainable performance. involve once-off deals – most happen in the course of • Prepare for any negotiation.
it is often treated as a service provider. Given the • Learn to manage companies by measures other a relationship of one kind or another, or are aimed at • Create better value for themselves in negotiation.
crucial nature of the role, HR practitioners need than financial performance. establishing an ongoing one. In today’s competitive • Manage inter-personal issues while remaining
to acquire the skills to re-position themselves as a • Become familiar with value-based management. business environment, establishing and maintaining focused on the merits.
strategic partner to the business. • Understanding all aspects of leadership for HR business relationships is the key competitive • Persuade the other side.
managers. advantage. • Ensure longer-term cooperation with the
An understanding of what contributes to sustainable
• Contemporary HR management. other side.
performance and the role of the HR strategist will Very few people have the inherent ability to negotiate
• Develop one’s own leadership qualities in the • Deal with negotiators who are obstructive.
be explored. People, productivity, efficiency and deals that are good for both sides. Many still cling to
field of HR.
professionalism are some of the key elements of an outmoded view that they can only win if the other
• Developing emphatic listening skills and team
sustainable performance, and effective leadership is side loses.
working.
at the core. A systemic framework deals with the role
• An increased awareness of the role that diversity In business, the consequence of poor negotiation
of values, personal development, the contemporary
plays in today’s management. practices can be highly destructive.
HR function, and the strategic role of HR in
• Gain insight in the management of diverse teams. The approach discussed and practised on this
transformation.
programme will show delegates how to prepare for
Delegate profile and approach negotiation in a way that will ensure
This programme is aimed at experienced HR not only that they get the best possible deal for
professionals and consultants, management team themselves, but also that they are able to continue
members responsible for change processes and to work long-term with the parties on the other
managers who want to improve their strategic side. After all, the point of the deal is to achieve a
HR skills. sustainable agreement.
Delegate profile
Dates: Module 1: 27 September – 29 September The programme is suitable for people who are Dates: 11 August – 13 August
Module 2: 18 October – 19 October required to negotiate on their own behalf or on behalf Tuition fees: R10 600
Tuition fees: R14 950 of others, both within their organisation and with Contact: Junita Abrahams 021 406 1323
Contact: Junita Abrahams on 021 406 1323 parties on the outside. This includes line managers, or 084 550 1660
or 084 550 1660 senior executives, business owners and HR/ER E-mail: junita.abrahams@gsb.uct.ac.za
E-mail: junita.abrahams@gsb.uct.ac.za professionals. It is not a sales course. Website: www.gsb.uct.ac.za/negotiation
Website: www.gsb.uct.ac.za/strategichr
34 35

19. THE ART OF NOTICING [ NEW IN 2010 ] -
FRESH EYES FOR NEW OPPORTUNITIES
Programme summary Programme benefits
Many are outstanding at what they do because • Become the leader one wishes to be.
they use models that have been proven to work. • Learn how to see and notice the unexpected and
Unfortunately, the world we live in is one that the unusual.
presents opportunities at a rapid rate. And, often, • Work with an Attention Audit and understand
the answers we have today might not be useful or where attention should be focussed.
meaningful tomorrow. • Use the power of curiosity to anticipate and act
strategically.
How do we look with fresh eyes at the work we do?
• Learn the power of going slow to go fast.
How will we bring new energy to organisational
• Experience the world differently in a Nomadic
challenges?
Walkabout.
In this 3-day residential immersion programme, we • Enjoy experiential learning at its best – with
offer a unique personal leadership journey, which improvisation, mindfulness, action-research
will enable delegates to lead meaningfully and and storytelling.
authentically.
Day 1. Widening the Angle: Noticing what we notice
and what we don’t – developing an elastic creative
capacity
Day 2. Focussing on Depth: Sharpening insights
through disciplined reflection – penetrating beyond
the surface
Day 3. Integrating Vision: Rethinking possibilities –
crafting your story to be the leader you wish to be
Delegate profile Dates: 6 October – 8 October
Senior leaders who are at the top of their game, and Tuition fees: R11 700
yet face the need for substantial new transitions in Contact: Alison Siebritz on 021 406 1490
their organisations, careers, communities and life or 072 981 8663
in general. E-mail: alison.siebritz@gsb.uct.ac.za
Website: www.gsb.uct.ac.za/noticing
36

20. COACHING
5
39

21. COACHING TO EXCELLENCE ASSOCIATE COACHING COURSE
Programme summary Programme benefits Programme summary Programme benefits
Coaching to Excellence (CTE) is a two day • Understanding what coaching is and is not. This six month course focuses on the study and • Better communication skills leading to enhanced
introduction to coaching – explaining what it is, • A greater competence in the ability to coach application of the principles of coaching. It is a coach productivity.
and what it is not – and offering a balance of theory others. training and apprenticeship programme designed to • Greater personal effectiveness.
and practice. It lays the foundation for the Centre • Better listening skills. enable delegates to emerge as coach practitioners. • Enhanced ability to coach people to improve
for Coaching’s six-month and yearlong programmes • A new appreciation of the importance of patience. The ACC involves three compulsory contact sessions, their performance and evoke long-term
that follow, and creates a basis for lifelong learning • A commitment to self-discipline. with self-study work in between. excellence in others.
towards coaching mastery. • New perspectives on old problems and issues. • Deeper understanding of self and own
• Ability to build better relationships. Delegate profile limitations.
Delegate profile • New ways of motivating and inspiring people. This course is relevant to all managers, executives • Improved ability to see the world through
This programme is aimed at anyone who envisions • Personal insight into individual strengths and and leaders who are interested in evoking excellence someone else’s eyes.
having a future career as a coach, or who works with limitations in working with others. in others - People working in organisations as advisors • Ability to understand the behaviour of others.
people and wants to improve their ability to inspire • Better understanding of others. or coaches, specialists supporting HR development,
and motivate those around them. No coaching • An appreciation of coaching as a way of life. private coaching practitioners and consultants.
experience is necessary, but a willingness to be open Applicants must have completed the Coaching to
and engaged is essential. Excellence programme to be eligible.
For dates and tuition fees, For dates and tuition fees,
please visit our website please visit our website
Contact: Shaney Wills 021 406 1493 Contact: Shaney Wills on 021 406 1493
Email: shaney@centreforcoaching.co.za Email: shaney@centreforcoaching.co.za
Website: www.centreforcoaching.co.za Website: www.centreforcoaching.co.za
40 41

22. PROFESSIONAL COACHING COURSE
Programme summary Programme benefits
This year-long programme comprises of four contact • Self knowledge.
sessions, each made up of four days. It expands • Greater skill as a coach.
on and develops everything that is learned and • The ability to self-generate and self-correct.
experienced in the CTE and ACC, during a year of • The ability to inspire, motive and lead others.
intense introspection and practice. This is a rigorous • The course has been accredited by the
course and is preceded by a selection process to International Coach Federation.
ensure delegates are well-prepared for the demands
of the programme. Delegates need to have completed
both the CTE and ACC to be eligible for selection.
Delegate profile
We seek applicants who demonstrate stability,
reliability, and resourcefulness in their lives as well
as the intellectual and emotional capacity to work
with the course material. Delegates must be open and
committed to learning and personal growth.
For dates and tuition fees,
please visit our website
Contact: Shaney Wills on 021 406 1493
Email: shaney@centreforcoaching.co.za
Website: www.centreforcoaching.co.za
42

23. FINANCIAL
MANAGEMENT
6
45

24. SUSTAINABLE INVESTMENT FOR ASSET MANAGERS [ NEW IN 2010 ] -
FINANCE FOR NON-FINANCIAL MANAGERS RETHINKING INVESTMENT IN AN ERA OF A CHANGING BUSINESS WORLD
Programme Summary Programme benefits Programme summary Programme benefits
On this participative, case-study-driven course, the • Leave with an understanding of the language Institutional investors representing US$ 18 trillion • Have an in-depth knowledge of the Responsible
language of accounting and finance will be unveiled. of finance and, as a consequence, the ability and located in 36 countries, including the South Investment principles and a RI practical toolbox.
Delegates, from a wide variety of backgrounds, will to engage with financial professionals and African Government Employees Pension Fund (GEPF) • Understand the current state of play and the
be taught how to read an organisation’s financial appreciate their points of view. are signatories to the United Nation’s Principles latest trends in the responsible investment arena
statements and explore their limitations. They will • Gain an ability to examine the financial for Responsible Investment (PRI). This number in a post-recession world economy.
be given the tools to analyse cost behaviour and health of an organisation, identify problems demonstrates the growing strength, worldwide, of • Understanding the new thinking in the pension
financial performance. They will participate in and inefficiencies and have an appreciation the emerging and powerful concept of responsible fund industry worldwide – including fiduciary
creating a financial plan and will gain the knowledge of how their resolution will improve financial Investment that is changing the investment industry, duty, pension funds liability and the universal
and confidence needed to contribute to creating performance. and impacting on traditional assumptions of doing share-ownership theory.
value within their organisation. No prior exposure to • Get an insight into the drivers and measurement business. We will give participants the tools and • Understanding of the responsible investment
accounting or finance is necessary. of costs. knowledge to understand what it means to be a value chain.
• Acquire an understanding of key measures of responsible investor. This course aims to enable • Practical guidance on how to become a
Delegate profile financial performance, including ROE, ROA delegates to rethink investment in an era of a responsible investor – including a responsible
This programme is aimed at anyone wanting to and EVA. changing business world. investment toolbox kit on different types of share
understand the key drivers of performance in • Develop the ability to construct a financial plan classes.
organisations - entrepreneurs running their own and establish its financial feasibility. Delegate profile • Be able to develop a responsible investment
businesses, managers responsible for meeting This course is aimed at both public and private sector strategy informed by examples of current
budgets and containing costs, as well as engineers, finance professionals: fund management, pension international and South African best practices.
marketing, sales, operations and human resources fund and corporate management professionals; also • Acquire knowledge and expertise on the link
managers. sustainability and investor relations managers working between responsible investment practices,
for South African corporations willing to understand company valuation and shareholder value
the expectations of domestic and international maximisation.
institutionally responsible investors.
Dates: 10 May – 14 May
11 October – 15 October Dates: 4 August – 6 August
Tuition fees: R12 800 Tuition fees: R10 600
Contact: Junita Abrahams on 021 406 1323 Contact: Mario Pearce on 021 406 1268
or 084 550 1660 or 084 714 7780
E-mail: junita.abrahams@gsb.uct.ac.za E-mail: mario.pearce@gsb.uct.ac.za
Website: www.gsb.uct.ac.za/fnfm Website: www.gsb.uct.ac.za/investment
46 47

25. Der Ursprung
des Wissens ist
die Entdeckung
von etwas,
das wir nicht
verstehen.
http://babelfish.yahoo.com
48

26. SALES &
MARKETING
7
51

27. NOMADIC MARKETING MOBILE MARKETING
Programme summary Programme benefits Programme summary Programme Benefits
Nomadic Marketing has become known as South Nomadic Marketing has been designed using the Mobile Marketing has emerged as one of the most • Learn about the major mobile technologies
Africa’s leading digital-media primer for marketing latest innovations in education design - from class viable and high-impact ways to communicate and and platforms that are available to marketers
executives. The programme offers a dynamic participation exercises and discussions, to games influence consumers. However, most companies in South Africa.
approach to marketing using web and mobile and blended learning. Thus the amount and depth are getting it wrong by delivering mobile marketing • Get ideas from inspirational Mobile Marketing
technologies. This approach emphasizes engagement, of learning is enhanced and the delegate leaves messages in a way that disrupts and annoys case-studies from around the world.
conversation and adaptive planning. the course feeling energised and equipped with consumers. • Learn about some of the hottest mobile
the knowledge, skills and attitudes to successfully platforms and portals in SA and what is
The learning on Nomadic Marketing falls into In this programme delegates will learn about the
implement the learnings. possible with them.
three key areas which will equip the delegates key technologies in Mobile Marketing - from USSD,
• Move beyond mobile spam and towards adding
with the skills to succeed in this industry: Tools Specifically, delegates on Nomadic Marketing SMS and MMS to Mobile Applications. Beyond that,
value through anticipated, relevant and timely
and Technologies; Management and Optimization; will learn: key strategies will be explained, along with working
mobile communication.
Integration and Strategy. • The fundamentals of Internet and mobile examples that will enable their company to engage
• Get a strategic model for designing mobile
marketing strategy. with consumers meaningfully and sustainably.
marketing campaigns.
Delegate profile • How to create engaging content on blogs and
The programme design is interactive and • Learn how to enhance traditional media
Media and marketing professionals - including social networks.
experiential. Delegates will have the opportunity to campaigns by integrating mobile into the mix.
advertising, public relations, publishers, editors, • The most important tools and technologies for
use their phones to try out various mobile tools and
brand executives, consultants and entrepreneurs. online and mobile marketers.
technologies. The lecturing faculty is made up of
• How to stimulate and curate customer
leading practitioners in the Mobile Marketing space.
participation online.
• How to measure the efficacy of online and mobile
Delegate Profile
campaigns.
Marketers, brand managers and anyone associated
• The size, shape and trajectory of South African
with the communication strategy of their brand
Dates: 12 May – 14 May (Gauteng) broadband, Internet and mobile usership.
or business.
19 May – 21 May (Cape Town) • How to manage online reputation and branding.
20 September – 22 September • Licensing and Intellectual Property approaches
(Cape Town) online.
Dates: 12 August – 13 August
Tuition fees: R10 600 • Innovative mobile and Internet advertising and
Tuition fees: R8 400
Contact: Mario Pearce on 021 406 1268 branding case studies.
Contact: Mario Pearce on 021 406 1268
or 084 714 7780 • How to craft a creative digital marketing strategy.
or 084 714 7780
E-mail: mario.pearce@gsb.uct.ac.za • Weave brand stories across multiple media
Email: mario.pearce@gsb.uct.ac.za
Website: www.gsb.uct.ac.za/nomadic channels.
website: www.gsb.uct.ac.za/mobilemarketing
• Online and Mobile business and pricing models.
52 53