A short introduction to our services.

1. UK Business Training Institute

2. The changing world of business moves at a rapid rate. Increased global trade, advances in technology and changes in the labour market have made the world a smaller place with bigger opportunities. Learning and development combined with an understanding of the English language are essential to succeed in today’s international business environment. Introduction

3. What we do UKbti is at the forefront of business education, corporate training and personal development in Hanoi, Viet Nam. With strong International and UK connections, we have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and proven learning solutions.

4. Our portfolio Internationally recognised courses, workshops and qualifications including: Accounting and Finance Computerised Accounting systems Hospitality Management Hospitality Sales Customer Service Marketing & PR HR & Recruitment Team building and Leadership Executive secretarial skills

6. English for IT

7. English for Tourism

8. International Business Communication

9. International Legal English

10. Interview skills

11. Presentation skills

13. Accreditation & Trainers At UKbti, we work in partnership with many international bodies, groups and businesses to ensure we provide the highest quality professional business training courses and programs. Our trainers are highly qualified professionals with relevant industry experience. Our recruitment procedures ensure our trainers and training support staff can meet and exceed your learning and development needs.

14. Testimonials Airline Ticketing Company Hanoi Customer Service English Tourism Sales UKbti have provided our company with a number of training courses and workshops. These courses have been well received by staff and management and the feedback is always positive. UKbti deliver the training in a professional manner and create a positive learning environment. Mr Do Song Hai Chairman Newsky Air Ticket Agency

15. Testimonials International Logistics Company Hanoi International Business Etiquette English for International Communication The training our International Team and staff members received made a real difference. Participants came away feeling equipped to effectively deal with International communication. UKbtiprovided a thoroughly enjoyable, interesting and varied training experience and we will definitely be using UKbti again. Mr Nguyen Hoai Nam Director Amazon

16. Testimonials Website Design Company Hanoi English for IT English for International Communication Excellent and very relevant to us. It was full of achievable goals, delivered with good pace and in a way that could be understood and used. I would recommend Ukbti to any business thinking of staff training. Mr Nguyen Tien Dung Manager VneWorld Co., Ltd

17. Partner with us At UKbti we’re sure we have, or can develop, a course to meet and exceed your business training needs. Choosing the right training partner is vital, so if you have any questions about any of our training programmes or services please contact us today. Call our Customer Service Dept for details - +84 4 3848 9516

18. Contact us Mr Hung Nguyen Tien Chief Executive Officer hung.nguyen@ukbti.org +84 9666 80 999 Mr Ross Campbell Director ross.campbell@ukbti.org +84 944 54 67 67 Miss Trang Nguyen Dai Executive Assistant trang.nguyen@ukbti.org + 84 979 40 77 16 Alternatively, you can email us at info@ukbti.org and a member of our Customer Service Department will reply as soon as possible.

19. Contact us UKbti – Vietnam Branch Office 34 Giang Van Minh Street BaDinh District Ha Noi Viet Nam UKbti – UK Branch Office 26 Camphill Avenue Glasgow G45 United Kingdom