The document discusses the future of emergency response management and the role that real-time emergency response (rtER) technologies could play. It describes how rtER allows emergency operations centers to integrate large amounts of citizen-submitted video data and social media information. This helps emergency managers gain better situational awareness and coordinate response efforts. The document also notes that current networks may not be able to handle extremely large volumes of multimedia data from the public. It concludes by questioning how rtER could change the way emergency operations centers function.

1. The Future of Emergency
Response Management

2. AAR accident ACIIS action plan activation level actor after action report alert all-hazards alternate site
artificiality asset Automated Criminal Intelligence Information System availability background investigation BCM
BCP BIA biological business business continuity business impact analysis business operations CAIP capability
capability improvement process capability-based planning CBP CBRNE CBRNE event CBRNE materials CCG CCG
requirements check-in chemical, biological, radiological, nuclear or explosive cold site cold wash cold zone
collection point communications complex comprehensive computer crime concept and objectives concept of
operations CONOPS consequence contingency plan continuity of continuity of constitutional government
contributor controller coordinating criminal crisis critical critical asset cyber event cyber incident cyberattack
cybercrime cybersecurity dangerous goods deliberate demobilization disaster discussion-based disruption
domain awareness domestic drill economic EM plan emergency emergency management plan emerging
environmental environmental scan EOC ESF evacuation evaluation event exercise exercise controller
explosion FCC FCG FCO FCSC federal Federal Coordination Group Federal Emergency Response Management
System federal liaison officer FERMS final planning conference FIR first first impressions report first receiver
first responder FPC FR frequency FSX full-scale exercise functional FX GOC governance Government
Government Operations hazard hazardous hazardous material event hazardscape HAZMAT high degree of hot
hot site hot zone ICS impact analysis IMS incident Incident Command Incident Command System initial
planning inject integrated Integrated Terrorism international IPC ITAC job aid lesson learned level level 2
event liaison officer likelihood logistics MAD malicious actor malicious agent management mass Master
Scenario Events Master Sequence maximum maximum allowable downtime mid-term mid-term planning
conference mirror site mission-critical mitigation mitigation plan mobilization MPC MSEL mutual mutual aid
mutual assistance national emergency National Emergency Response System national interest national policy
direction natural disaster natural hazard NERS NGO non-governmental organization nuclear operational
operational interoperability operational period operations director operations function operations-based exercise
partner performance player post-incident preparedness preparedness plan prevention prevention plan
preventive control primary primary department private probability protective provincial public safety public
sector qualitative quantitative radiological receiver recovery recovery point objective recovery time objective
requirements residual risk resilience response response plan risk risk assessment RPO RTO SA safety officer
scenario SEMP simulation cell SITREP situation situation report situational awareness SME SO SOG SOP
span staging area standard standard operating strategic strategic emergency subject matter subject matter
expert supporting surge capacity tabletop tabletop exercise Target Capabilities List technical interoperability
technological hazard terrorism threat threat actor threat agent toxic industrial toxic industrial chemical training
trusted TTX uncertainty Unified Unified Command System vulnerability warm site warm zone warning
A picture is worth
1000 words

3. Stanley Cup Riots – Vancouver 2011
> 1000 hours of citizen video (600 GB) sent to police after the riots

4. The integrated YouTube
uploading feature on your
Android phone fits the
process into five easy steps.
Step 3: Give the video a
title before uploading, so
that it's easy to find.
Step 4: Open the More
details area. Make sure the
privacy settings and
account being used are set
to your liking
Step 5: Press Upload.
The status of your video
upload will display in the
notification shade at the
top of the screen.Step 1: After taking a
video, select it in the Gallery
and press the Menu button.
Step 2: Now select Share and
then YouTube from the pop-up
menu.

5. Today’s networks aren’t ready for this!

6. Who could manage all of this video?

7. Teamwork
Operation Pinecone – Training exercise at Washington State Emergency Operations Center at Camp Murray

11. How will rtER change the EOC?

13. rtER is real right now!
srl.mcgill.ca/rter