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Jared Goralnick, Founder   +1 240­296­0800,  jared@awayfind.com
get                    from your inbox


                           messages that matter


      from                        you care about



Jared Goralnick, Founder            +1 240­296­0800,  jared@awayfind.com
Voice
                Your Family


                                                                  SMS

             Your Boss

                                   Your Inbox                     IM


                  Top Client
                                                         Others



      “ The online equivalent of having an administrative assistant 
      screen your mail and only bother you for the important things.”
                                                     —WEBWORKERDAILY


March 2010     AwayFind Overview                                        3
The Problem:




 March 2010   AwayFind Overview   4
The Problem:




 March 2010   AwayFind Overview   5
The Solution:




 March 2010   AwayFind Overview   6
The Solution:




 March 2010   AwayFind Overview   7
100+ emails per day
                                 Road warrior or business traveler
                                 Has critical/time­sensitive communications



                                 Most employees involved in time­sensitive tasks
                                 Many employees in client­facing roles
                                 Average employee salary over 65k



                                 100,000+ email users
                                 Seeking marketplace differentiation
                                 Can handle Tier 1 Support


March 2010   AwayFind Overview                                                     8
Product Overview:

 AwayFind used at most major companies. Examples:




 Over 100 articles about AwayFind. Examples include:
                                         “AwayFind lets you use email normally —
                                         checking maybe twice a day — while urgent 
                        “AwayFind lets you use email normally —
                                         messages are still rushed to you”
  “AwayFind offers                                                                              “Anyone who needs 
                        checking maybe twice a day — while urgent 
  ingenious ways to...                                                                          large blocks of time to 
                        messages are still rushed to you”                          AwayFind 
  make it harder for                                                                            accomplish tasks can 
  others to seize your         “…ensures that you will always receive           interruptions
                                                                                                now be assured that 
  focus.”                      important messages without facing the            receive urgent
                                                                                                the critical messages 
                               distraction of unimportant emails.”
                                                                                                will come through.”
                                                “ The online equivalent of 
                                                having an administrative 
“AwayFind is a clever solution that...addresses assistant screen your mail 
the fear that some piece of critical information is                         While you're not checking email…when 
                                                and only bother you for the 
going to arrive and we're not going to see it.”important things.”           Mr. HolyCrapINeedYouRightNow emails 
                                                                            ...you get the message on your phone.”



  March 2010    AwayFind Overview                                                                                          9
Click on any 
                                 of these images for 
                                     a one minute 
                                       YouTube
                                   demonstration
             Filters                                       Intelligent
                                   Contact Form         Auto-Responders




March 2010   AwayFind Overview                                            10
When emails arrive from
                                 any of these people…




         …AwayFind will call and read you the message,
         and forward it on to Jessica




March 2010   AwayFind Overview                             11
AwayFind optionally responds once
   every 180 days to new contacts,
   providing a way to reach the
   AwayFind user in an emergency




                      An alternate way to inform people of a way to reach
                      AwayFind users in an emergency is by placing the
                      Contact Form link in one’s email signature




March 2010   AwayFind Overview                                              12
When others need to reach you urgently,
                                 this form routes messages to your cell
                                 phone and/or emergency contacts




                                               Each message category can trigger different
                                               alerts. Personal messages might send you
                                               an SMS. Billing messages might email you,
                                               as well as someone in accounting.




March 2010   AwayFind Overview                                                               13
Fully                     Filters and                 Notification 
         Supports                  Autoresponders           Distribution Methods
        Exchange                 » Customizable filters 
                                   elevate urgent 
        Gmail/                     messages                  Voice         SMS          Twitter
        Google Apps                                          (local,  (local, int’l,     DM
                                                              int’l) Google Voice)
                                 » Intelligent 
        IMAP                       auto­responder 
                                   routes people to 
                                   emergency contact 
                                                                            IM
                                   form                        (Yahoo, MSN, AIM, Gtalk)


                                                           » Soon: iPhone & Android push




March 2010   AwayFind Overview                                                                    14
Total of 251M users (2010 Estimate)

                                                   AOL
                                                  28M
                                                 (-22%)         Gmail
                                                                49M
                                                               (+32%)
                                     Hotmail
                                       49M
                                      (+4%)

                                                           Yahoo
                                                           125M
                                                          (+18%)



Source: ComScore trending. Total number of email users in 2009, 1.4 billion (Radicati).

   March 2010   AwayFind Overview                                                         15
Estimated at 300M users (2008)

                                               Notes
                Other 4%                       12%

              Third-Party
           POP/IMAP 7%

                In-House
           POP/IMAP 9%
                                                          Exchange
                                                            66%
           GroupWise 2%




Source: Ferris Research, 2009.  In 2010, Gartner estimates 70% Exchange market share.

   March 2010   AwayFind Overview                                                       16
PLUG & PLAY
                                   (easy to get started with)




  OFFERS                                                             ELEVATES
INFO ABOUT                                                          IMPORTANT
  SENDER                                                            MESSAGES




                                             RTFM
                                  (difficult to get started with)
 March 2010   AwayFind Overview                                             17
Technology
                                                  Usability
  Works with
  users’ existing                              Only web based 
  technologies                                 solution that 
                            SMS   IM   Voice   integrates with 
                                               Gmail and 
                                               Outlook interface
       Non­Proprietary Workflow
  Works with users’ existing 
  habits — no new email client 
  or task management add­on




March 2010   AwayFind Overview                                     18
Year One                                    Years Two & Three

                                                  Business          Hosted          ISP
       Early                 Sales/Exec                            Exchange        Email
                                                   Volume
     Adopters                  Users                               Providers     Providers
                                                    Sales


        Test &                   Test &             Test &                 Test &
        Refine                   Refine             Refine                 Refine


  Productivity­            Salesforce.com       Where priority         As an upsell/ 
   enthusiasts              Outlook team       communications          differentiator
       and                     already           are crucial 
     power                  interested in         (example: 
   technology               “hot contacts        Wall Street)
      users              auto­notifications”



March 2010   AwayFind Overview                                                               19
Outreach to business                Targeting influencers 
             productivity and CRM                as customers 
             focused journalists and             (who provide a referral 
             bloggers                            channel through AwayFind 
                                                 autoresponders)


             Participation and thought           Event participation 
             leadership in productivity          (example: Under The 
             and CRM communities                 Radar launch)



         » These strategies are in addition to customer learning focused on 
             increasing referrals and retention through product experience



March 2010    AwayFind Overview                                                20
Year One                               Year Two
    iPhone App Store                              Reseller partners
    Firefox Add­Ons Network                       Business productivity 
                                                  applications – partnership 
    Salesforce.com AppExchange                    promotions
    AwayFind eBook via partners




             » Predicted – Gmail & Yahoo Mail Platform Distribution Networks




March 2010     AwayFind Overview                                                21
Charge                  For near zero­cost 
     Stage One



                     Monthly                 premium features


                    Charge           For branding & direct­cost features 
                 Much More              (voice, international SMS, etc.)




                    Reseller           Already approached by major 
     Stage Two




                   Licensing            hosted Exchange provider


                 Enterprise                 Already approached 
                  Licensing              by major Wall Street firm



March 2010       AwayFind Overview                                          22
$16M
                     Current Monthly Burn :               $25K
                     Projected (Yr 1) Monthly Burn :   $28—36K
       $12M


        $8M


        $4M


        $0M
                        Q1              Q2               Q3         Q4        Year 2       Year 3
      Revenue        $11,563          $22,813          $42,500    $70,625    $4,388,750   $15,638,750
      Expenses       $92,200          $99,600          $108,600   $108,600    $798,000     $1,230,000



March 2010   AwayFind Overview                                                                          23
Raising $250­500k               Use of Proceeds
    $250,000 previously invested    Fund operations for 12 months
    by founder
                                    Team expansion: additional 
                                    developers, marketing
                                    Marketing: aggressive 
                                    go­to­market strategy




March 2010   AwayFind Overview                                      24
$40 K
                                                        $36K      Total Monthly Burn

                                                         $7.0     Operations
         $30 K                                 $7.0


                          $24K       $6.0      $5.0
                                                         $7.0     Marketing

                           $6.0      $2.1
         $20 K
                           $2.1
                                              $18.2      $18.2    Design & Development
                                    $16.0
         $10 K             $11.6



                           $4.0      $4.0      $4.0      $4.0     Founder’s Salary
             $0 K
                        Present    Month 1   Month 6   Month 12




March 2010     AwayFind Overview                                                         25
Jared Goralnick
                            Eight years running software productivity training company. 
                            International speaker on productivity and communications. 
                            EVP, Information Overload Research Group.


                            Charlie Hoehn
                            Honed marketing experience while working with 
                            Seth Godin, Tim Ferriss, and Ramit Sethi.


                            Keith Ludlow
                            Deep experience with user­focused web design through 
                            metrics­testing.  4 years with Jared.


                            Ruben Gutierrez and Sergio Kaszczyszyn
                            Combined 21 years commercial web 
                            development experience.


March 2010   AwayFind Overview                                                             26
Andy Abramson, CEO Comunicano
                                 Involved in 17 startup acquisitions, 
                                 such as GrandCentral by Google (Voice).  
                                 Authors industry­leading blog, VOIPWatch.


                                 Jay Cuthrell
                                 Deep experience in communications 
                                 technologies.  Working relationships with 
                                 large email providers.


                                 Dave McClure
                                 Involved with numerous startups.
                                 Specializes in product and marketing efforts 
                                 through customer development techniques.



March 2010   AwayFind Overview                                                   27
“Google Voice for Email”




                                 Jared Goralnick
                                  +1 240­296­0800
                                  jared@awayfind.com
                                  @technotheory




March 2010   AwayFind Overview                         28
March 2010   AwayFind Overview   29
Email                                                      Primary
Product          Description                                   Compatibility        Interface              Funding           Category             Price

                 Raises priority of urgent communications       Consumer +     Web, Soon: Outlook,                                              Beta, soon
AwayFind                                                                                                   Founder         Prioritization
                 to SMS, Voice, IM, etc.                         Exchange        Gmail, iPhone                                               est 5-10/month

                 Automatic files email, human-based                                 Outlook via
ClearContext                                                      Outlook                                    500k           Prioritization      Free/90
                 prioritization, project management tools                             add-in

                                                                                    Outlook via           Undisclosed                        Est 90 – strictly
C-Mail           Filing and semantic-based prioritization         Outlook                                                   Prioritization
                                                                                      add-in               (2M est.)                          volume based

                                                                  Gmail,         Web & Outlook via                                              Beta, soon
Gist             Business intelligence                                                                      6.75M             Analytics
                                                                  Outlook         add-in, iPhone                                             est 5-10/month

                 Scans email for important dates,tasks,                              Gmail via
Kwaga                                                              Gmail                                     800k          Task Assistance        Beta
                 telephone numbers, passwords, etc                                 Firefox Plugin

                 Scans email for important dates,tasks, etc.                        Outlook via           Undisclosed                           Beta, soon
Liaise                                                            Outlook                                                  Task Assistance
                 Also project management features                                     add-in            (Southern Cross)                     est 5-10/month

                 Grabs communications from social networks       Consumer      Web interface, several
NutshellMail                                                                                            600k estimated      Aggregation            Free
                 and email, and sends an email summary             Email        times per day email

                 Auto files email based on sender, performs                        Yahoo, Gmail,                                                 Primarily
OtherInbox                                                      Yahoo, Gmail                                 2.3M           Prioritization
                 basic analysis for coupons, travel                            separate control panel                                          Free/Advert

                 Aggregates multiple email accounts and          Consumer            Separate
Threadsy                                                                                                     1.5M           Aggregation           Beta
                 social media sites                                Email              website

                 Business intelligence, Outlook search and        Outlook,           Outlook,
Xobni                                                                                                       15.6M             Analytics        Free/30/50
                 contact-centric improvements                    BlackBerry         BlackBerry

                 Aggregates multiple accounts, changes           Consumer            Separate           Angel + Wealthy                        2-6 per user
Zenbe                                                                                                                       Aggregation
                 conversation workflow within groups               Email              website              Founders                             per month

         March 2010      AwayFind Overview                                                                                                                    30
41% of the day is SPENT IN EMAIL (Radicati, IDC)
    28% of the day is spent recovering from INTERRUPTIONS (Basex)  
    27% of people have more than 1,000 MESSAGES in their inbox (Cutter)
   Xerox, MorganStanley, Intel and other companies have attempted 
   to address email overload with home­built software and training
   From 2002 to 2010, Founder Jared Goralnick's company 
   (SET Consulting) has encountered this more and more 
   firsthand while delivering productivity training
   Before this presentation is over, you’ll have checked 
   your email



March 2010   AwayFind Overview                                        31
Product Overview:

                                                                                           Percent who also use 
                                                                                           AwayFind intelligent 
         45%                                                                                    autoresponder
                                                            38% Active Users                               16%
                                                                   (able to receive notifications, 
                                                                   and have ≥1 filter configured)

        30%


                                                            17% Very Active Users                          24%
                                                                   (have received ≥1 notification 
         15%                                                       within the last week)




          0%
                    Oct         Nov     Dec       Jan        Feb

* AwayFind was available in August and September, but only to a carefully chosen few.

   March 2010   AwayFind Overview                                                                                  32
Product Overview:




                                    in PRIVATE BETA  




                                  WAITING FOR ACCESS



 March 2010   AwayFind Overview                         33

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Away Find

  • 1. Jared Goralnick, Founder +1 240­296­0800,  jared@awayfind.com
  • 2. get from your inbox messages that matter from you care about Jared Goralnick, Founder +1 240­296­0800,  jared@awayfind.com
  • 3. Voice Your Family SMS Your Boss Your Inbox IM Top Client Others “ The online equivalent of having an administrative assistant  screen your mail and only bother you for the important things.” —WEBWORKERDAILY March 2010 AwayFind Overview 3
  • 4. The Problem: March 2010 AwayFind Overview 4
  • 5. The Problem: March 2010 AwayFind Overview 5
  • 6. The Solution: March 2010 AwayFind Overview 6
  • 7. The Solution: March 2010 AwayFind Overview 7
  • 8. 100+ emails per day Road warrior or business traveler Has critical/time­sensitive communications Most employees involved in time­sensitive tasks Many employees in client­facing roles Average employee salary over 65k 100,000+ email users Seeking marketplace differentiation Can handle Tier 1 Support March 2010 AwayFind Overview 8
  • 9. Product Overview: AwayFind used at most major companies. Examples: Over 100 articles about AwayFind. Examples include: “AwayFind lets you use email normally — checking maybe twice a day — while urgent  “AwayFind lets you use email normally — messages are still rushed to you” “AwayFind offers  “Anyone who needs  checking maybe twice a day — while urgent  ingenious ways to...  large blocks of time to  messages are still rushed to you” AwayFind  make it harder for  accomplish tasks can  others to seize your  “…ensures that you will always receive  interruptions now be assured that  focus.” important messages without facing the  receive urgent the critical messages  distraction of unimportant emails.” will come through.” “ The online equivalent of  having an administrative  “AwayFind is a clever solution that...addresses assistant screen your mail  the fear that some piece of critical information is  While you're not checking email…when  and only bother you for the  going to arrive and we're not going to see it.”important things.” Mr. HolyCrapINeedYouRightNow emails  ...you get the message on your phone.” March 2010 AwayFind Overview 9
  • 10. Click on any  of these images for  a one minute  YouTube demonstration Filters Intelligent Contact Form Auto-Responders March 2010 AwayFind Overview 10
  • 11. When emails arrive from any of these people… …AwayFind will call and read you the message, and forward it on to Jessica March 2010 AwayFind Overview 11
  • 12. AwayFind optionally responds once every 180 days to new contacts, providing a way to reach the AwayFind user in an emergency An alternate way to inform people of a way to reach AwayFind users in an emergency is by placing the Contact Form link in one’s email signature March 2010 AwayFind Overview 12
  • 13. When others need to reach you urgently, this form routes messages to your cell phone and/or emergency contacts Each message category can trigger different alerts. Personal messages might send you an SMS. Billing messages might email you, as well as someone in accounting. March 2010 AwayFind Overview 13
  • 14. Fully  Filters and  Notification  Supports Autoresponders Distribution Methods Exchange » Customizable filters  elevate urgent  Gmail/ messages Voice SMS Twitter Google Apps (local,  (local, int’l,  DM int’l) Google Voice) » Intelligent  IMAP auto­responder  routes people to  emergency contact  IM form  (Yahoo, MSN, AIM, Gtalk) » Soon: iPhone & Android push March 2010 AwayFind Overview 14
  • 15. Total of 251M users (2010 Estimate) AOL 28M (-22%) Gmail 49M (+32%) Hotmail 49M (+4%) Yahoo 125M (+18%) Source: ComScore trending. Total number of email users in 2009, 1.4 billion (Radicati). March 2010 AwayFind Overview 15
  • 16. Estimated at 300M users (2008) Notes Other 4% 12% Third-Party POP/IMAP 7% In-House POP/IMAP 9% Exchange 66% GroupWise 2% Source: Ferris Research, 2009.  In 2010, Gartner estimates 70% Exchange market share. March 2010 AwayFind Overview 16
  • 17. PLUG & PLAY (easy to get started with) OFFERS ELEVATES INFO ABOUT IMPORTANT SENDER MESSAGES RTFM (difficult to get started with) March 2010 AwayFind Overview 17
  • 18. Technology Usability Works with users’ existing  Only web based  technologies solution that  SMS IM Voice integrates with  Gmail and  Outlook interface Non­Proprietary Workflow Works with users’ existing  habits — no new email client  or task management add­on March 2010 AwayFind Overview 18
  • 19. Year One Years Two & Three Business Hosted ISP Early Sales/Exec Exchange Email Volume Adopters Users Providers Providers Sales Test & Test & Test & Test & Refine Refine Refine Refine Productivity­ Salesforce.com Where priority  As an upsell/  enthusiasts  Outlook team  communications  differentiator and already  are crucial  power  interested in  (example:  technology  “hot contacts  Wall Street) users auto­notifications” March 2010 AwayFind Overview 19
  • 20. Outreach to business  Targeting influencers  productivity and CRM  as customers  focused journalists and  (who provide a referral  bloggers channel through AwayFind  autoresponders) Participation and thought  Event participation  leadership in productivity  (example: Under The  and CRM communities Radar launch) » These strategies are in addition to customer learning focused on  increasing referrals and retention through product experience March 2010 AwayFind Overview 20
  • 21. Year One Year Two iPhone App Store Reseller partners Firefox Add­Ons Network Business productivity  applications – partnership  Salesforce.com AppExchange promotions AwayFind eBook via partners » Predicted – Gmail & Yahoo Mail Platform Distribution Networks March 2010 AwayFind Overview 21
  • 22. Charge For near zero­cost  Stage One Monthly premium features Charge For branding & direct­cost features  Much More (voice, international SMS, etc.) Reseller Already approached by major  Stage Two Licensing hosted Exchange provider Enterprise Already approached  Licensing by major Wall Street firm March 2010 AwayFind Overview 22
  • 23. $16M Current Monthly Burn : $25K Projected (Yr 1) Monthly Burn : $28—36K $12M $8M $4M $0M Q1 Q2 Q3 Q4 Year 2 Year 3 Revenue $11,563 $22,813 $42,500 $70,625 $4,388,750 $15,638,750 Expenses $92,200 $99,600 $108,600 $108,600 $798,000 $1,230,000 March 2010 AwayFind Overview 23
  • 24. Raising $250­500k Use of Proceeds $250,000 previously invested  Fund operations for 12 months by founder Team expansion: additional  developers, marketing Marketing: aggressive  go­to­market strategy March 2010 AwayFind Overview 24
  • 25. $40 K $36K Total Monthly Burn $7.0 Operations $30 K $7.0 $24K $6.0 $5.0 $7.0 Marketing $6.0 $2.1 $20 K $2.1 $18.2 $18.2 Design & Development $16.0 $10 K $11.6 $4.0 $4.0 $4.0 $4.0 Founder’s Salary $0 K Present  Month 1 Month 6 Month 12 March 2010 AwayFind Overview 25
  • 26. Jared Goralnick Eight years running software productivity training company.  International speaker on productivity and communications.  EVP, Information Overload Research Group. Charlie Hoehn Honed marketing experience while working with  Seth Godin, Tim Ferriss, and Ramit Sethi. Keith Ludlow Deep experience with user­focused web design through  metrics­testing.  4 years with Jared. Ruben Gutierrez and Sergio Kaszczyszyn Combined 21 years commercial web  development experience. March 2010 AwayFind Overview 26
  • 27. Andy Abramson, CEO Comunicano Involved in 17 startup acquisitions,  such as GrandCentral by Google (Voice).   Authors industry­leading blog, VOIPWatch. Jay Cuthrell Deep experience in communications  technologies.  Working relationships with  large email providers. Dave McClure Involved with numerous startups. Specializes in product and marketing efforts  through customer development techniques. March 2010 AwayFind Overview 27
  • 28. “Google Voice for Email” Jared Goralnick +1 240­296­0800 jared@awayfind.com @technotheory March 2010 AwayFind Overview 28
  • 29. March 2010 AwayFind Overview 29
  • 30. Email Primary Product Description Compatibility Interface Funding Category Price Raises priority of urgent communications Consumer + Web, Soon: Outlook, Beta, soon AwayFind Founder Prioritization to SMS, Voice, IM, etc. Exchange Gmail, iPhone est 5-10/month Automatic files email, human-based Outlook via ClearContext Outlook 500k Prioritization Free/90 prioritization, project management tools add-in Outlook via Undisclosed Est 90 – strictly C-Mail Filing and semantic-based prioritization Outlook Prioritization add-in (2M est.) volume based Gmail, Web & Outlook via Beta, soon Gist Business intelligence 6.75M Analytics Outlook add-in, iPhone est 5-10/month Scans email for important dates,tasks, Gmail via Kwaga Gmail 800k Task Assistance Beta telephone numbers, passwords, etc Firefox Plugin Scans email for important dates,tasks, etc. Outlook via Undisclosed Beta, soon Liaise Outlook Task Assistance Also project management features add-in (Southern Cross) est 5-10/month Grabs communications from social networks Consumer Web interface, several NutshellMail 600k estimated Aggregation Free and email, and sends an email summary Email times per day email Auto files email based on sender, performs Yahoo, Gmail, Primarily OtherInbox Yahoo, Gmail 2.3M Prioritization basic analysis for coupons, travel separate control panel Free/Advert Aggregates multiple email accounts and Consumer Separate Threadsy 1.5M Aggregation Beta social media sites Email website Business intelligence, Outlook search and Outlook, Outlook, Xobni 15.6M Analytics Free/30/50 contact-centric improvements BlackBerry BlackBerry Aggregates multiple accounts, changes Consumer Separate Angel + Wealthy 2-6 per user Zenbe Aggregation conversation workflow within groups Email website Founders per month March 2010 AwayFind Overview 30
  • 31. 41% of the day is SPENT IN EMAIL (Radicati, IDC) 28% of the day is spent recovering from INTERRUPTIONS (Basex)   27% of people have more than 1,000 MESSAGES in their inbox (Cutter) Xerox, MorganStanley, Intel and other companies have attempted  to address email overload with home­built software and training From 2002 to 2010, Founder Jared Goralnick's company  (SET Consulting) has encountered this more and more  firsthand while delivering productivity training Before this presentation is over, you’ll have checked  your email March 2010 AwayFind Overview 31
  • 32. Product Overview: Percent who also use  AwayFind intelligent  45% autoresponder 38% Active Users 16% (able to receive notifications,  and have ≥1 filter configured) 30% 17% Very Active Users 24% (have received ≥1 notification  15% within the last week) 0% Oct Nov Dec Jan Feb * AwayFind was available in August and September, but only to a carefully chosen few. March 2010 AwayFind Overview 32
  • 33. Product Overview: in PRIVATE BETA   WAITING FOR ACCESS March 2010 AwayFind Overview 33