2. History of e-commerce
The beginnings of e-commerce can be
traced to the 1960s, when businesses
started using EDI to share business
documents with other companies. In 1979,
the American National Standards Institute
developed ASC X12 as a universal standard
for businesses to share documents through
electronic networks
3. E COMMERCE
E-commerce (electronic commerce) is the
buying and selling of goods and services
over an electronic network, primarily the
internet.
4. How does e-commerce work?
E-commerce is powered by the internet,
where customers can access an online
store to browse through, and place orders
for products or services via their own
devices.
5. Types of e-commerce
Business-to-business (B2B) e-commerce refers to
the electronic exchange of products, services or
information between businesses rather than between
businesses and consumers. Examples include online
directories and product and supply exchange websites
that allow businesses to search for products, services
and information and to initiate transactions through
e-procurement interfaces
Business-to-consumer (B2C) is the retail part of e-
commerce on the internet. It is when businesses sell
products, services or information directly to
consumers. The most recognized example of these
sites is Amazon, which dominates the B2C market.
6. Consumer-to-consumer (C2C) is a type of e-
commerce in which consumers trade products,
services and information with each other online.
These transactions are generally conducted through a
third party that provides an online platform on which
the transactions are carried out. Online auctions and
classified advertisements are two examples of C2C
Consumer-to-business (C2C) is a type of e-
commerce in which consumers make their products
and services available online for companies to bid on
and purchase. This is the opposite of the traditional
commerce model of B2C.
7. Business-to-administration
(B2A) refers to transactions conducted
online between companies and public
administration or government bodies.
Many branches of government are
dependent on e-services or products in
one way or another, especially when it
comes to legal documents, registers,
social security, fiscals and employment.
8. Consumer-to-administration
(C2A) refers to transactions conducted
online between individual consumers and
public administration or government
bodies. The government rarely buys
products or services from citizens,
9. Advantages and disadvantages of
e-commerce
A Larger Market
E-Commerce allows you to reach customers
all over the country and around the world.
Your customers can make a purchase
anywhere and anytime, especially more
people are getting used to shopping on
their mobile devices.
10. Fast Response To Consumer Trends And Market
Demand
The streamlined logistics, especially for merchants who
do "drop ship," allow businesses to respond to market
and e-Commerce trends and consumer demands in a
nimble manner. Merchants can also create promotions
and deals on the fly to attract customers and generate
more sales.
4. Lower Cost
With the advance in e-Commerce platform
technologies, it has become very easy and affordable to
set up and maintain an e-Commerce store with a low
overhead. Merchants no longer have to spend a large
budget on TV ads or billboard, nor worry about the
expense for personnel and real estate.
11. Disadvantages
Lack Of Personal Touch
Some consumers value the personal touch they get
from visiting a physical store and interacting with
sales associates. Such personal touch is particularly
important for businesses selling high-end products as
customers not only want to buy the merchandise but
also have a great experience during the process.
.
3. Price And Product Comparison
With online shopping, consumers can compare many
products and find the lowest price. This forces many
merchants to compete on price and reduce their
profit margin.
12. Need For Internet Access
This is pretty obvious, but don't forget that
your customers do need Internet access
before they can purchase from you! Since
many eCommerce platforms have features
and functionalities that require high-speed
Internet access for an optimal customer .
Credit Card Fraud
Credit card fraud is a real and growing
problem for online businesses. It can lead
to that result in the loss of revenue,
penalties, and bad reputation.
13. Most common applications of
Ecommerce:
Retail and Wholesale
Online Marketing
Finance
Online Booking
Online Publishing