Elevate™ by Unisys is a holistic integrated omnichannel digital banking software framework that enables continuous, seamless customer journeys regardless of touchpoint, anytime, anywhere - mobile banking, internet, branch, or contact center.

1. Digital Banking Ecosystem
Feb 9th, 2017

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Can you imagine a world without banks?

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People are already banking without banks
0% 100%
Disintermediation

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* Transformation of Global Banking Transactions 2015 vs. 2014
21%
Decrease in
Use of
Bank
Branches
42%
Increase in
Use of
Banking
Mobile
Apps
58%
Increase in
Use of Banks’
Online
Portals

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Alipay
$60B
SoFi
$4B
Lufax
$18.5B
JD Finance
$7B
Stripe
$5B
Credit Karma
$3.5B
Global FinTech Unicorns Are Emerging as New Winners

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4.5X Sales
75% Time Deposits online
90% Account Holders Interactions
98% of all retail transactions
-45% customer dissatisfaction
30% release in branch capacity
#BBVA #Citi
Some banks are
getting it right…

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…but most banks don’t know what to do next
Banks’ View of Digital Ecosystem, 2016
]
96%
bankers agree with
evolution of digital
banking ecosystem
13%
see their core systems
and other technology
sustaining such an
ecosystem
Banks’ View of their Core Systems to
Sustain the Ecosystem, 2016

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∞Cross/Up Sell Customer Lifetime
Value
Higher Sales
& Marketing
Rich Customer
Experience
Expand Market
Share
Uncover
Opportunities

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Elevate High Level Components and Services
Micro ServicesOmni Channel Engagement Platform
Security
Other Data
Products
AML and Fraud Detection
Digital Banking Aggregator
Shared Business Rules, Automation, Customer Interaction Repository
Cloud Delivery Platform
Mortgage & Loans
Origination
Saving
Origination
Current Accounts
Origination
Mortgage & Loans
Services
Savings
Services
Current Accounts
Services
Analytics
ECM
Regulatory and Legal
CRM
Authentication
Advisory
Services
Transformation
and Integration
Services
Application
Services
BPO and
Managed
Services

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How Elevate benefits the bank and its customers…
• Responsive and seamless
customer experience across
all touch points
• Delightful Customer Journey
due to personalized products
and services
• Improve Operational
efficiencies across the value
chain
• Effective and Efficient
Marketing and Sales
• Discover new markets and
exploit opportunities
• Deepen customer
satisfaction and loyalty,
driving long-term
relationships and profitability
• Consistency of responses
minimizes friction
• Maximizes relevance of
offers and increase sales
conversions
• Beat the competition with
faster innovations and smart
effective targeting
Upsell Cross Sell
Improved
Efficiency
Physical
Digital

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“With this new digital process, we increased the
quality of service to Caixa customers while reducing
costs significantly.”
Teotonio Costa Rezende, Housing Director, Caixa
Econômica Federal
“Unisys’ leading edge technology that has allowed
us to quickly bring new services and products to
our customers without compromising the security
of our data.”
Larry Peterson, Vice President Data Processing, Union
Bank & Trust
“Unisys is a strong partner in our transformation to an
Omnichannel environment that provides positive
customer experience.”
Latin American Commercial Bank, Sr.Director
What are people
saying about
Unisys?

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READY TO
ELEVATE
YOUR BANKING
EXPERIENCE?