8. Student Affairs and Academic Support
Our division operating budget is the about the
same size as:
A.
B.
C.
D.
Arts and Sciences
School of Medicine - Columbia
Athletics
None of the Above
9. Student Affairs and Academic Support
Our division has more employees than:
A. Scana?
B. BMW?
C. Dorn VA Medical Center?
10. Student Affairs and Academic Support
2013-2014 Operating Budget
2.0%
7.0%
9.0%
Auxiliary Enterprises (B Funds)
Tuition & Fees Supported (A
Funds)
21.0%
61.0%
Sales and Service (E Funds)
Grants, Contracts, Gifts (F Funds)
Student Activity Fees (D Funds)
11. University of South Carolina - Columbia
2013-2014 Operating Budget
10.1%
15.6%
Auxiliary Enterprises
23.5%
Tuition & Fees
Sales and Service
Grants, Contracts, Gifts
47.9%
3.0%
State Appropriations
12. Capital Planning
• State CPIP Process now 5 years
• University 5-year capital plan
• Division 5-year capital plan
– $190 million of renovation & new construction
– Sample of projects included:
• Bates, Bates West, Capstone, Cliff Apts, Legare
Pinkney, Rutledge, E. Quad, S. Quad, S. Tower, Woodrow, New
Student Health Center, Thompson, Intramural
Fields, Blatt, RHUU, Greek Village, Lieber, McKissick
13. Things I Do That Won’t Surprise You:
Finance:
Division budget development, budget management,
resource requests, university scholarship budget
HR:
Review/approve all division HR actions, manage HR
issues
Management:
Supervise our amazing central office team
(Finance/HR, IT, Communications, Ombuds)
14. Formal Ways in Which I Represent Division:
• Data Administration
Advisory Committee
• HR Partners Group
• Capital Operations
• Orientation Design
Planning Sub-Committee
Advisory Committee
• First-Year Study Group
15. Things You May Not Know I Do:
• Annual Tuition Cost Study
• Title IX Review of Sexual
Assault Response
Procedures
• Undergraduate Scholarship
Budget
• Student Legal Services
Contract
• Dept of Justice Agreement
• Stamps Scholars Proposal
• Rating Agency Updates
• Supervisor Training, GEMS
• ACA and Student
Employment
• Drafting of Policy for Grad
Fellowships, Scholarships, A
batements
• Gamecock Gateway Fee
Structure
• RFP Evaluation Team for
New Student Advising
System
19. What is a Student Ombudsman?
• om-buhdz-muhn
• Resource for students (faculty and staff)
• Assist in resolving university-related problems
and concerns in an informal manner
• An ombudsman is not an advocate
20. What an Ombuds does
•
•
•
•
•
•
LISTEN
Discuss options
Explain university policy and procedure
Empower students to find their own solutions
Notify faculty of a student’s absence
Recommend changes to policy and procedure
21. What an Ombuds Doesn’t Do
• Provide legal advice
http://www.sa.sc.edu/stlife/student-legalservices/
• Hear formal complaints
• Facilitate grade changes or medical
withdrawals
22. Just the Facts
spring
fall 2009 2010
TOTAL CASES
261
214
197
fall 2010
spring
2011
258
fall 2011
spring
2012
fall 2012
spring
2013
297
299
254
224
academic
37
32
32
52
57
46
45
51
financial
35
17
31
29
31
16
28
19
absence notice
75
65
54
76
77
79
74
56
withdrawal
20
23
17
28
37
45
33
19
student
84
76
87
108
123
127
104
76
parent
112
80
85
88
107
110
97
87
other
65
41
42
62
67
62
52
60
CONTACTED
BY
23. Top 3 Unusual Calls
3. Room service
2. The “other” USC
1. Can you help me find my husband?
28. The Gamecock
Guarantee is one of
the most important
things USC does!
Call
Melissa
Gentry!
Employers want the skills
students develop in beyondthe-classroom experiences!
42. PAIC
Planning, Assessment & Innovation Council
•
•
•
•
•
Amber Fallucca
Jimmie Gahagan
Nicole Knutson
Student Life
Elizabeth Orehovec
•
•
•
•
•
Claire Robinson
Dallin Young
Dennis Pruitt
Donald Miles
Pam Bowers
43. Student Affairs & Academic Support
Mission: Collaborate with campus and external constituents to provide access, facilitate students’
progress and persistence, advance learning, and shape responsible citizens and future leaders.
Goals
• Manage the comprehensive and collaborative efforts of the university to meet student enrollment
goals, and provide essential programs and services to recruit and enroll new freshmen and
transfer students and facilitate their successful transition to the university.
• Improve student progress and persistence to degree completion by increasing student
engagement in campus life and by providing and supporting essential programs, services, and
educational activities that lead to student success and satisfaction.
• Collaborate with campus and external constituents to provide essential programs and services that
advance learning, at the university and in the higher education community.
• Provide essential programs and services that shape responsible citizens and develop future
leaders, in collaboration with university, community and external partners.
45. SAAS Planning, Assessment & Innovation
WHY / MISSION:
Improve division effectiveness and demonstrate
accountability by guiding department
planning, assessment and innovation efforts.
Verb: guide PAI efforts (unique role)
Target: departments/units
Outcome: division effectiveness, accountability
46. SAAS Planning, Assessment & Innovation
VISION:
Systematic planning and assessment
practices inform data-driven improvement
and efficient use of resources; this
continuous improvement process is clearly
documented in each department blueprint.
53. Astin’s I-E-O Model
ENVIRONMENT
• PAIC
• Blueprints for Excellence
• Engagement Data system
• Division Directors meetings
INPUT
• 6 AVP areas; 42 departments/units
• Varying levels of planning and
assessment expertise, urgency
• Wide range of intended outcomes
OUTCOMES
Meet target enrollment numbers
(recruitment, enrollment, transition)
Improve progress and persistence
Advance learning
Advance civic engagement and
leadership development
54. The goal is to score runs. The first step in scoring
runs is getting on base, so let’s have a statistic that
measures getting on base . . .
55. ENVIRONMENT
• PAIC
• Blueprints for Excellence
• Engagement Data system
• Division Directors meetings
Indicators of Effectiveness
Measures of blueprint quality
Measure of blueprint participation
INPUTS
INPUTS
Measure of relevance of information
provided in blueprints
• 6 AVP areas; 42
departments/units
Measure of data-driven culture
• Varying levels of
planning, assessment
expertise, sense of urgency
• Wide range of outcomes
Division OUTCOMES
Astin’s I-E-O Model
(modified)
• Meet target enrollment numbers
(recruitment, enrollment, transition)
• Improve persistence / progress rates
• Advance learning
• Develop good citizens and leaders
Partnership with S.C. Legal Services – landlord/tenant issues, domestic relations
WHY DOES YOUR UNIT EXIST?WHAT DO YOU DO? (UNIQUE ROLE)WHO DO YOU SERVE?WHAT RESULTS DO YOU INTEND TO ACHIEVE?VERB, TARGET, OUTCOME – 8 WORDSMay not want to publish it in 8 words, but you should be able to explain the fundamental purpose in very few words. If you can’t be clear about why you exist, others may begin to wonder why the unit exists.
WHY DOES YOUR UNIT EXIST?WHAT DO YOU DO? (UNIQUE ROLE)WHO DO YOU SERVE?WHAT RESULTS DO YOU INTEND TO ACHIEVE?VERB, TARGET, OUTCOME – 8 WORDSMay not want to publish it in 8 words, but you should be able to explain the fundamental purpose in very few words. If you can’t be clear about why you exist, others may begin to wonder why the unit exists.
Astin’s Input-Environment-Outcomes Model for Assessment The Input-Environment-Outcome (I-E-O) model was developed by Alexander W. Astin (1993) as a guiding framework for assessments in higher education. The premise of this model is that educational assessments are not complete unless the evaluation includes information on student inputs (I), the educational environment (E), and student outcomes (O) (Astin, 1993). Inputs "refers to those personal qualities the student brings initially to the education program (including the student's initial level of developed talent at the time of entry)" (Astin, 1993, p. 18). Inputs also can be such things as antecedent conditions or performance pretests that function as control variables in research. Examples of student inputs might include demographic information, educational background, political orientation, behavior pattern, degree aspiration, reason for selecting an institution, financial status, disability status, career choice, major field of study, life goals, and reason for attending college (Astin, 1993). Inclusion of input data when using the I-E-O model is imperative because inputs directly influence both the environment and outputs, thus having a “double” influence on outputs—one that is direct and one that indirectly influences through environment (see Figure 1). Input data also can be used to examine influences that student inputs have on the environment; these input data could include gender, age, ethnic background, ability, and socioeconomic level. Environment "refers to the student's actual experiences during the educational program" (Astin, 1993, p. 18). The environment includes everything and anything that happens during the program course that might impact the student, and therefore the outcomes measured. Environmental items can includes those things such as educational experiences, practices, programs, or interventions. Additionally, some environmental factors may be antecedents (e.g. exposure to institution policies may occur before joining a college organization). Environmental factors may include the program, personnel, curricula, instructor, facilities, institutional climate, courses, teaching style, friends, roommates, extra-curricular activities, and organizational affiliation (Astin, 1993). When doing evaluative research, there are instances when environmental variables could be considered intervening outcomes variables, depending on how researchers use data in the analysis (e.g., moderator variables). Defining and assessing environmental variables can be an extremely challenging endeavor.Outcomes refer to the 'talents' we are trying to develop in our educational program" (Astin, 1993, p. 18). Outcomes are variables that may include posttests, consequences, or end results. In education, outcome measures have included indicators such as grade point average, exam scores, course performance, degree completion, and overall course satisfaction. Assessment for Excellence, Alexander W. Astin, 1993, Phoenix: The Oryx Press.
Holiday Greeting card from CollegiateLink / StudentVoice
Astin’s Input-Environment-Outcomes Model for Assessment The Input-Environment-Outcome (I-E-O) model was developed by Alexander W. Astin (1993) as a guiding framework for assessments in higher education. The premise of this model is that educational assessments are not complete unless the evaluation includes information on student inputs (I), the educational environment (E), and student outcomes (O) (Astin, 1993). Inputs "refers to those personal qualities the student brings initially to the education program (including the student's initial level of developed talent at the time of entry)" (Astin, 1993, p. 18). Inputs also can be such things as antecedent conditions or performance pretests that function as control variables in research. Examples of student inputs might include demographic information, educational background, political orientation, behavior pattern, degree aspiration, reason for selecting an institution, financial status, disability status, career choice, major field of study, life goals, and reason for attending college (Astin, 1993). Inclusion of input data when using the I-E-O model is imperative because inputs directly influence both the environment and outputs, thus having a “double” influence on outputs—one that is direct and one that indirectly influences through environment (see Figure 1). Input data also can be used to examine influences that student inputs have on the environment; these input data could include gender, age, ethnic background, ability, and socioeconomic level. Environment "refers to the student's actual experiences during the educational program" (Astin, 1993, p. 18). The environment includes everything and anything that happens during the program course that might impact the student, and therefore the outcomes measured. Environmental items can includes those things such as educational experiences, practices, programs, or interventions. Additionally, some environmental factors may be antecedents (e.g. exposure to institution policies may occur before joining a college organization). Environmental factors may include the program, personnel, curricula, instructor, facilities, institutional climate, courses, teaching style, friends, roommates, extra-curricular activities, and organizational affiliation (Astin, 1993). When doing evaluative research, there are instances when environmental variables could be considered intervening outcomes variables, depending on how researchers use data in the analysis (e.g., moderator variables). Defining and assessing environmental variables can be an extremely challenging endeavor.Outcomes refer to the 'talents' we are trying to develop in our educational program" (Astin, 1993, p. 18). Outcomes are variables that may include posttests, consequences, or end results. In education, outcome measures have included indicators such as grade point average, exam scores, course performance, degree completion, and overall course satisfaction. Assessment for Excellence, Alexander W. Astin, 1993, Phoenix: The Oryx Press.
Astin’s Input-Environment-Output Model for Assessment The Input-Environment-Outcome (I-E-O) model was developed by Alexander W. Astin (1993) as a guiding framework for assessments in higher education. The premise of this model is that educational assessments are not complete unless the evaluation includes information on student inputs (I), the educational environment (E), and student outcomes (O) (Astin, 1993). Inputs "refers to those personal qualities the student brings initially to the education program (including the student's initial level of developed talent at the time of entry)" (Astin, 1993, p. 18). Inputs also can be such things as antecedent conditions or performance pretests that function as control variables in research. Examples of student inputs might include demographic information, educational background, political orientation, behavior pattern, degree aspiration, reason for selecting an institution, financial status, disability status, career choice, major field of study, life goals, and reason for attending college (Astin, 1993). Inclusion of input data when using the I-E-O model is imperative because inputs directly influence both the environment and outputs, thus having a “double” influence on outputs—one that is direct and one that indirectly influences through environment (see Figure 1). Input data also can be used to examine influences that student inputs have on the environment; these input data could include gender, age, ethnic background, ability, and socioeconomic level. Environment "refers to the student's actual experiences during the educational program" (Astin, 1993, p. 18). The environment includes everything and anything that happens during the program course that might impact the student, and therefore the outcomes measured. Environmental items can includes those things such as educational experiences, practices, programs, or interventions. Additionally, some environmental factors may be antecedents (e.g. exposure to institution policies may occur before joining a college organization). Environmental factors may include the program, personnel, curricula, instructor, facilities, institutional climate, courses, teaching style, friends, roommates, extra-curricular activities, and organizational affiliation (Astin, 1993). When doing evaluative research, there are instances when environmental variables could be considered intervening outcomes variables, depending on how researchers use data in the analysis (e.g., moderator variables). Defining and assessing environmental variables can be an extremely challenging endeavor.Outputs "refer to the 'talents' we are trying to develop in our educational program" (Astin, 1993, p. 18). Outputs are outcome variables that may include posttests, consequences, or end results. In education, outcome measures have included indicators such as grade point average, exam scores, course performance, degree completion, and overall course satisfaction. Assessment for Excellence, Alexander W. Astin, 1993, Phoenix: The Oryx Press.