You can find the full webinar with audio here: https://www.youtube.com/watch?v=acw3aFJerPg
EdTech is an effective way to reach large amounts of students, but without a human connection it can quickly be forgotten. This webinar focuses on boosting student engagement of EdTech solutions though human impact.
7. Why colleges have trouble
reaching students:
• Students don’t care until the last minute
• Unlikely to visit learning center webpage
until they have to
• Tech isn’t integrated with school’s systems
8. Schools have to impose on vendors the same
measure of impact as the federal
government is imposing on schools
performance in the form of retention.
12. NumberofSessionsScheduled
0
10
20
30
40
50
60
70
8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM
Online Upswing
Sessions
In-Person
Tutoring
S
C
H
O
O
L
C
L
O
S
E
S
Tutoring Usage Throughout the Day
14. Welcome to Upswing E: speak@upswing.io T: (919) 200-0190 W: www.upswing.io
Implementation Plan
Training
Your Upswing account manager will visit campus to teach your tutors how to use the
platform, typically during your usual training schedule.
Training session for tutors (1-2 hours for demo, hands-on application, and questions)
Training session for faculty or departments (if possible), or visit classrooms
Learning center open house, club expo, etc.
Notes:
Campus
Ambassadors
Upswing will seek out two students to act as Campus Ambassadors for Upswing, helping to
make students aware of your Upswing portal, and encouraging students to use this valuable
resource through various means (handouts, social media, email communication, etc.)
Discuss opportunities to find candidates (work study programs, student government, etc)
Approach potential candidates
Training for campus ambassadors
Notes:
Technology
This will get kicked off with a call to your IT or technology management staff so we can
discuss various integration points and how best to promote your school’s Upswing portal to
students.
Build portal
Banner ads and buttons for online display (support center page, pre- and post-login to LMS, etc.)
Integration with LMS and website for Single Sign On and linking
Notes:
This is a checklist of tasks that Upswing will complete, often with your assistance or that of
your administration and staff, in order to successfully implement the Upswing platform and
resources at your school.
Remember, students and tutors will have around the clock support for any technical or
operational questions.
16. Welcome to Upswing E: speak@upswing.io T: (919) 200-0190 W: www.upswing.io
Retention Plan
Upswing wants to work with you towards reducing your attrition by at least 10%.
02 Communication
Upswing will take various steps to increase activity on your Upswing portal, such as through emails,
handouts, and the Campus Ambassador Program. We also use feedback from students and coaches alike,
along with web analytics, to guide our product development process.
Project Tasks:
A bi-weekly email to students to notify them of a) help available online from our expert coaches as well as
your own, b) promotions that we introduce, c) new features and improvements to the platform. We will also
email your tutors with notifications if they do not access the platform for extended periods of time.
As described in the Implemenation Plan, Upswing will seek out two students at your school to promote the
use of your Upswing portal among students. These Campus Ambassadors will occasionally share handouts
and flyers, but will also be vocal on social media and vie email.
01 Assignments
With your help, we would like to encourage faculty to make Upswing an essential part of their curriculum
Project Tasks:
Upswing will create a specific URL off of your portal that contains an“assignment”for students to complete
that will walk them through their (first) tutoring session. In the future, this assignment will be tracked and
the results can be provided back to teachers.
We also strongly recommend that teachers make tutoring mandatory for students that need it: students that
have performed poorly on tests, quizes, etc. In an upcoming feature release, there will be a teacher portal for
that will facilitate this process.
03 Tracking Attrition
Over the course of each year, Upswing would like to collect various information from you in order to
determine ways of helping your students stay in school.
Project Tasks:
Share with Upswing the rate of attrition for the prior year
Through the periodic upload of active student accounts (and inactive ones), Upswing will determine the rate
of attrition for the current year. These bulk files are typically shared by your technology staff in order to make
sure that only active students have access to your portal.
18. !
!
!
!
Welcome to Ulytics!
!
The data and graphs in this report represent sessions occurring during the 2014 fall semester
(August 15, 2014 - December 31, 2014). The information provided represents time spent
online with both Upswing Coaches and Durham Tech coaches.
Overview
!
A summary of session data for Durham Tech students:
• A total of 103 sessions and 104 hours have been completed
• Durham Tech students have spent 102 hours in sessions with Upswing Coaches
• Students have most often sought help in chemistry and math
• 40 students completed sessions in Upswing
!
Student Body Penetration
!
In the fall 2014 semester, 40 students completed Upswing sessions. This is approximately
.75% of the Durham Tech’s ~5,500 enrolled students.1
This rate of student body penetration
ranks in the 1st
quartile of all Upswing implementations (better than 20% of all colleges).
Considering the late September launch of Upswing at Durham Tech, this is a substantial
percentage of students.
!
Fall 2014 Initiatives
In October we instituted the Campus Ambassador Program. At Durham Tech, we enlisted the
help of student Oluwakemi Dawodu to spread awareness of Upswing around campus and!
among!her!classmates.!Upswing!provided!Dawado!with!various!promotional!materials!and!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1!http://www.heraldsun.com/news/localnews/x2042199318/DurhamATechAseesAuptickAinAfallAsemesterA
enrollment!
23. NEW
YO
NEW
YEAR
Get your grades up with
FREE online tutoring at
Just search by Subject or
Course, choose a coach,
and schedule a session!!
www.cccc.upswing.io
MEET YOUR UPSWING
CAMPUS AMBASSADOR
Robin Novak
EXAMS
$0
WHILE STUDYING
25. I now know everything!
D. Ball, Davidson
Great Tutor!
J. Rivers, Davidson
I urgently needed her!
B. Rose, Durham Tech
Very Helpful!
L. Williams, Davidson
BRILLIANT tutor!
S. Anumihe, Central Carolina
Very friendly and explained the problems in detail
A. Jarvis, Sandhills
