Presentation used to train new D&I professionals attending The Conference Board D&I Academy. Relevant dimensions of diversity in the workplace evolve according to social context (legislation and social values) and evidences of their business case (impact on the bottom line). Review of what's going on regarding Age, LGBT, Religion/Multicultural and use of social media in the D&I space.

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Emerging Trends in D&I
Uxio Malvido
Principal Advisor, Talent and Diversity
Rio Tinto
January 2013

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Our Conversation Today
Social values
demographic trends
Religion
D&I Strategy
Blogs
Diversity 2.0
Business
Case
Age Management
Inclusion
LGBT
Twitter
Multicultural Calendar
Social Values
Social Networks Gay Marriage
Interfaith
rooms
Yammer

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Diversity
and
Inclusion
Strategy
Business perspective:
Impact of
social changes in the
workplace/marketplace
Compliance:
Equal Opportunities
legislation in all major
markets (global trend)
Values:
Mission and vision
of the organization
(CSR)

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Diversity Management: Emerging Topics
Low
High
Low
Legal (and social)
pressure
Business CaseHigh
Gender
DA
LGBT
Religion
Age
Multicultural
Inclusion

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The Badlands: Societies in Transition
1950 2000 2025
Historical cycle of disruptive innovation – 75 years long
Great Industrial
Plains
BADLANDS Foothills of
the Future
You Are
Here
New
Technologies
Economic
Shifts
Social
Innovations
New
Identity
Ref: “Navigating the Bandlands” , Mary O'Hara-Devereaux

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The future is already here, it’s just not evenly distributed.

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Demography
Social Values
Technology
Workforce
Talent
Marketplace
Customers
Workplace
Some drivers shaping organizations

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Demography: New Markets
New Consumers
Report
 Vodafone: 10% of
inmigration clients
(higher average
spending)
 Carrefour:
diferentiated products
and services (“Like at
home”).
 Finance: %
inmigrants in the new
clients segment
Increased life expectancy
Low Fertility
Migrations
Increased healthy life expectancy
(% population aged 65 or over: from
17.4% in 2010 to 30.0% in 2060)
Fertility rate: 1.6 (replacement rate: 2.1)
Net migration: 71% of the total
population increase in the EU
Fuente: Demography Report 2010 (European Comission)
• Ageing
• Slight
increase of
population
• Multicultural

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Rituals
Heroes
Symbols
Ref: “Cultures and Organizations”, Hofstede, Geert
Values
Values:
• Good vs Bad
• Dirty vs Clean
• Dangerous vs Safe
• Forbidden vs Allowed
• Moral vs inmoral
• Beautiful vs ugly
• Natural vs unnatural
• Normal vs abnormal
• Irrational vs rational
SYMBOLS: Words,
gestures, images
and objects
HEROES: people
dead or alive, real
or no who are
behavioural
models
RITUALS:
collective
activities socially
considered
esential …
Practices: group of
symbols, heroes and
rituals which can be
seen although true
meaning is only
interpretable by group
members
Multicultural Diversity Implications
Geert-Hofstede Model

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What’s Your Lens?
RELIGIOUS DIVERSITY
1
2

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0
10
20
30
40
50
60
70
80
90
100
I always treat people of other
religious faiths with respect
People of other religious faiths
always treat me with respect
Gallup, 2004
RESPECT AND RELIGION
Religious Diversity: unconscious bias

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Policy
Multicultural
Calendar
Education
Interfaith
Rooms
Religious Diversity: Roadmap

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Demography: New Workplace Dynamics

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Age Management: Beyond Generations
 Career Mobility
 Development
 Manager
 Education/Training
 Mentoring
 Performance Feedback
 Time Flexibility
 Location
 Hours
 Telecommute
 Travel
 Single/Multitask
 Individual/Team
 Internal/External
 Cutting-Edge Work
 Job/Role Flexibility
Time
Work
Content
Growth
 Project
Management
 Technology
Level
 Cross-functional
Assignments
myjob-myway

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Social Values: LGBT rights
Homosexuality Rights Map
Source: Wikipedia, Jan 2013
1
4
11
2001
2005
2012Gay/Lesbian
Marriage
7
2007
Number of countries where gay
marriage is legal

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LGBT Inclusion: Issues
 51% Hide Sexual Orientation
 54% who are not open lie about their personal life
 89% say conversations about social lives come up at
least once a week
 80% confront conversations involving spouses,
relationships or dating
 58% say someone at work makes joke about LGBT
people once in a while
 67% don’t report anti-LGBT remark
Focus
Groups
Survey Interviews

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Diversity 2.0

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Thank you!
Uxio Malvido
@UxioMalvido
corporatediversity.wordpress.com
umalvido@gmail.com
uxio.malvido@riotinto.com
linkedin.com/in/uxiomalvido