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Engagement Marketing
M. Valentina Escobar-Gonzalez, MBA
Beyond Engagement
Beyond-Engagement.com
@EquineValentina http://beyond-engagement.com
What I do?
Beginners: Set up Social Media Platforms
Consultation for Businesses
Do their Social Media
Shh…Confidential Classes (for job security)
Lessons for Individuals forced to do it (i.e. Clubs,
Associations, Religious Committees)
Diligent on Following up with Clients
@EquineValentina http://beyond-engagement.com
Why Invest in Social Media Marketing?

◼Approximately 46% of online users count on social
media when making a purchase decision.
(Source: Nielsen) 
◼Social media produces almost double the
marketing leads of trade shows, telemarketing,
direct mail, or PPC. (Source: HubSpot)
◼25% of consumers who complain about products
on Facebook or Twitter expect a response within 1
hour. (Source: American Express) 
@EquineValentina http://beyond-engagement.com
Must See!
Video:
#Socialnomics 2014 by Erik Qualman
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
Engagement Marketing
◼Quick Response
◼Consistent
◼Extensive Research = Content
◼Open convo with customers
@EquineValentina http://beyond-engagement.com
Facebook 101
◼Have a plan (Who, What, When)
◼Set up a Business Page, “Like”
◼Fill in About Section completely
◼Add pictures or albums
◼Use Visuals (http://www.picmonkey.com/)
◼Start adding “likes” of businesses: media,
sponsors, HQ, corps to ENGAGE
@EquineValentina http://beyond-engagement.com
Facebook Tactics
◼Graphic Search Results
◼Add visuals based on results
◼Tagging others
◼“Liking” & Commenting Quickly
◼Reach paid Ads through Power Editor
@EquineValentina http://beyond-engagement.com
"Photos had the lowest organic reach with an average
of just three out of every 100 (3.7%) page fans seeing a
photo post. Contrarily, videos garnered an average
organic reach of 8.7%. Link and text-only posts follow
with organic reach averages of 5.3% and 5.8%
respectively.”
-Maximize Social Business
“
“
@EquineValentina http://beyond-engagement.com
Graph
Search
@EquineValentina http://beyond-engagement.com
Buyer Personas
@EquineValentina http://beyond-engagement.com
Power Editor
@EquineValentina http://beyond-engagement.com
Power Editor
@EquineValentina http://beyond-engagement.com
Mobile, no desktop ads!
@EquineValentina http://beyond-engagement.com
Twitter
◼Twitter Advanced Search
◼Search by #, keywords, location
◼Read Bio, “Thanks for the follow,” find common
theme
◼Tweetchat
@EquineValentina http://beyond-engagement.com
Surprise & Delight!
@EquineValentina http://beyond-engagement.com
How to “Search” for #Customers
and #Engage with Them
www.Twitter.com/search-advanced
Search by:
Keywords (#Hashtag)
And
Location
CONTEXT!
@EquineValentina http://beyond-engagement.com
Abingdon Farmer’s Market
◼Check Spelling Variations:
Farmer, Farmers, Farmers’, Farmer’s
◼Location:
Within 15 miles or more?
◼Spacing
All together, separately, Abbrevations
@EquineValentina http://beyond-engagement.com
“Instagram delivered 58 times more
engagement per follower than
Facebook, and 120 times more
engagement per follower than
Twitter.”
-Rebekah Radice
@EquineValentina http://beyond-engagement.com
Instagram
1. Location
2. Emotion, Emoji
3. Keywords (#####)
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
Sources
◼Photos from HubSpot on Slides: 5, 11, 14, 16,
◼Photos from iStock on Slides: 20 & 21
◼Facebook Marketing Reach from Maximize Social
Business: http://maximizesocialbusiness.com/
integrate-video-facebook-marketing-17745/
◼Instagram Stats Quote from Rebekah Radice:
http://rebekahradice.com/use-instagram-to-
expand-business-reach/?
hootPostID=cc3daf29406f88546c47e0af4790fc9f
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
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Washington County Noon Knowledge Social Media Workshop, May 25, 2015