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Where are we going? 
Paper Chain Forum 
Eddy Hagen 
VIGC –5/11/2014 
ideas.inspire.growth
VIGC 
•Flemish Innovation Center for Graphic Communication 
•Not for profit organisation 
•Originated from within the industry 
•Located in Turnhout 
•Known worldwide, e.g. Live Preflight Profiles 
•Mission VIGC (short version): 
•Informing the printing industry as a whole about and supporting with the implementation of innovation and best practices. 
•How do we do that? 
•Collective services, e.g. seminars 
•Individual services, e.g. consulting 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum)
Agenda 
•Short version of a much broader seminar: ‘Where are we going? Figures, Trends and Strategy’ 
•Standard seminar, next session: 4/12 (in Dutch) 
•In company possible (also in English), even including time for extensive discussion 
•This leads to interesting discussions and insight! 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum)
Truths about Innovation
Gartner Hype Cycle 
Every new technology knows these phases!
Truths about Innovation 
•The perfect storm 
•Innovations will only succeed if all elements are in place: the time needs to be right 
•E.g. digital photography 
•Good, cheap cameras 
•Cheap memory, storage 
•Everybody has a computer, with internetconnection 
•Printing of digital pictures 
•Easy tools for assembling personalized photo books 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
Evolutions at Customers
Evolutions at Customers 
•Publishing 
•Information consumption, reading culture is changing 
•Shift towards web / tablet / mobile / e-readers 
•Young people 
•Business models based on advertising are not as easy as they used to be 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
Advertising budgets for print get smaller each year…
Yet: influence of printed ads is higher than sociale media
Stong decline in advertising revenue newspapers US: one man!
Evoluties bij Customers 
•Commercial Printing (CP) 
•Large part of CP is related to marketing and publicity 
•What keeps marketers awake? 
•Marketing = integrated approach 
•‘Functional’ print 
•E.g. administrative documents, envelopes, … 
•Can we replace it by something more efficient? 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
Need to measure respons, also from print! 
Source: Adobe, DIGITAL DISTRESS: What Keeps Marketers Up at Night? (2013)
Where is the place of print in this landscape?
Technological Evolutions
Technological Evolutions 
•When do technological evoluation make sense? 
•Efficiency gains (= cost) 
•Shorter run lengths (= ‘micro jobs’) 
•Getting attention (= ROI of marketing) 
•Measuring response (= ROI of marketing) 
•Generating added value (= answering a need of customers) 
•Stability & reliability(= guaranteed production) 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
Everything evolves, also ‘old’ technologies
Inline controlesystems are a must: faster setup, smaller deviations
What does this mean for the logistics around the press? 
Offset press anno 2014: 169 jobs in 24 hours… Offset vs digital…
Also in finishing short make ready
Flexo also for high quality jobs
Superfast job changes in flexo: minimum run length gets shorter…
Desktop label printing and converting…
These devices are placed in offices, competing with PSPs…
Short run lengths, to convince print buyers to buy more expensive print
Print can ‘seduce’ people: demand for better paper qualities
Many helpful, affordable ‘workflow’ tools outside the printing industry
Big data (good data mining) + ‘personalised’ folders = $$$$$
3D printing = ‘manufacturing’, other market than ‘printing’
Industrial printing: usually part of a much bigger production process
Figures
Figures 
•Why do things happen the way they happen? What is the real reason? 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
What is this strong growth (1981-1994)? 
Be careful with figures: know the background!
Changes in buying behaviour are difficult to turn back…
Evolution ‘Other Graphic Papers’ top 2007 > 2013: -32%!
An Interessing Example
Changed label is solution to ‘missed sales’: added value! $$$
Conclusion 
(and Strategy)
Conclusion 
•The world is changing, fast… 
•Customers of the printing industry 
•The printing industry itself 
•Knowing what happens is essential, keeping up-to-update is a very important task 
•This is the added value of VIGC! 
•E.g. weekly ‘Verplichte Lectuur’ 
•Influence of digitisation, intern is huge 
•IT = key to succes! 
•Even of strategic importance! 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
Conclusion 
•Print, printing companies do have a future! 
•On condition that companies take the right approach… 
•Strategic options for succes? 
•Come to our seminar! 
© VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) 
Content 
•Truths 
•Customers 
•Technology 
•Figures 
•Example 
•Conclusions
Thanks! :-)
Titel seminarie 
ideas.inspire.growth
Strategic partners VIGC

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Where are we going?

  • 1.
  • 2. Where are we going? Paper Chain Forum Eddy Hagen VIGC –5/11/2014 ideas.inspire.growth
  • 3. VIGC •Flemish Innovation Center for Graphic Communication •Not for profit organisation •Originated from within the industry •Located in Turnhout •Known worldwide, e.g. Live Preflight Profiles •Mission VIGC (short version): •Informing the printing industry as a whole about and supporting with the implementation of innovation and best practices. •How do we do that? •Collective services, e.g. seminars •Individual services, e.g. consulting © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum)
  • 4. Agenda •Short version of a much broader seminar: ‘Where are we going? Figures, Trends and Strategy’ •Standard seminar, next session: 4/12 (in Dutch) •In company possible (also in English), even including time for extensive discussion •This leads to interesting discussions and insight! © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum)
  • 6. Gartner Hype Cycle Every new technology knows these phases!
  • 7. Truths about Innovation •The perfect storm •Innovations will only succeed if all elements are in place: the time needs to be right •E.g. digital photography •Good, cheap cameras •Cheap memory, storage •Everybody has a computer, with internetconnection •Printing of digital pictures •Easy tools for assembling personalized photo books © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 9. Evolutions at Customers •Publishing •Information consumption, reading culture is changing •Shift towards web / tablet / mobile / e-readers •Young people •Business models based on advertising are not as easy as they used to be © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 10. Advertising budgets for print get smaller each year…
  • 11. Yet: influence of printed ads is higher than sociale media
  • 12. Stong decline in advertising revenue newspapers US: one man!
  • 13. Evoluties bij Customers •Commercial Printing (CP) •Large part of CP is related to marketing and publicity •What keeps marketers awake? •Marketing = integrated approach •‘Functional’ print •E.g. administrative documents, envelopes, … •Can we replace it by something more efficient? © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 14. Need to measure respons, also from print! Source: Adobe, DIGITAL DISTRESS: What Keeps Marketers Up at Night? (2013)
  • 15. Where is the place of print in this landscape?
  • 17. Technological Evolutions •When do technological evoluation make sense? •Efficiency gains (= cost) •Shorter run lengths (= ‘micro jobs’) •Getting attention (= ROI of marketing) •Measuring response (= ROI of marketing) •Generating added value (= answering a need of customers) •Stability & reliability(= guaranteed production) © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 18.
  • 19. Everything evolves, also ‘old’ technologies
  • 20.
  • 21. Inline controlesystems are a must: faster setup, smaller deviations
  • 22. What does this mean for the logistics around the press? Offset press anno 2014: 169 jobs in 24 hours… Offset vs digital…
  • 23. Also in finishing short make ready
  • 24. Flexo also for high quality jobs
  • 25. Superfast job changes in flexo: minimum run length gets shorter…
  • 26. Desktop label printing and converting…
  • 27. These devices are placed in offices, competing with PSPs…
  • 28. Short run lengths, to convince print buyers to buy more expensive print
  • 29. Print can ‘seduce’ people: demand for better paper qualities
  • 30. Many helpful, affordable ‘workflow’ tools outside the printing industry
  • 31. Big data (good data mining) + ‘personalised’ folders = $$$$$
  • 32. 3D printing = ‘manufacturing’, other market than ‘printing’
  • 33. Industrial printing: usually part of a much bigger production process
  • 35. Figures •Why do things happen the way they happen? What is the real reason? © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 36.
  • 37. What is this strong growth (1981-1994)? Be careful with figures: know the background!
  • 38. Changes in buying behaviour are difficult to turn back…
  • 39. Evolution ‘Other Graphic Papers’ top 2007 > 2013: -32%!
  • 40.
  • 41.
  • 43. Changed label is solution to ‘missed sales’: added value! $$$
  • 45. Conclusion •The world is changing, fast… •Customers of the printing industry •The printing industry itself •Knowing what happens is essential, keeping up-to-update is a very important task •This is the added value of VIGC! •E.g. weekly ‘Verplichte Lectuur’ •Influence of digitisation, intern is huge •IT = key to succes! •Even of strategic importance! © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 46. Conclusion •Print, printing companies do have a future! •On condition that companies take the right approach… •Strategic options for succes? •Come to our seminar! © VIGC - 5/11/2014 Where are we going? (Paper Chain Forum) Content •Truths •Customers •Technology •Figures •Example •Conclusions
  • 47.