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Vivo Participações S/A
February 21, 2008
RESULTS
R$ billions



                                       2006    2007
      Revenue up by 14.2%              10.9     12.5
      Expenses grow by 12.2%           (8.3)   (9.4)
      Ebitda increases by 20.7%          2.6     3.1
      Ebit up by 219.7%                  0.2     0.6
      Operating Cash Flow* up by 34%     1.2     1.6

      * + Working Capital
Agenda
Operating Performance
Financial Performance




                        Vivo Participações S/A
                        February 21, 2008
Market leader in its operational area and nationwide
Leader in net gains from the year’s main campaigns
(Mother’s Day and Christmas)
Share of net additions in the quarter: 34.2% and
                                                                 COMMERCIAL
Market share: 36.7% in our operational area
                                                                PERFORMANCE

                                                                + 4,430
                                                                          + 2,164
                                                                               33,484
                                                                  31,320
                                                       29,053                   6,247
                                                                  5,863
                                                       5,510


                                                                               27,237
                                                                  25,457
                                                       23,543


                Distribution Channels
              More than 8,000 points of sale           4Q06     3Q07    4Q07
                                                          Prepaid Postpaid
              366,000 recharge points
ARPU AND MOU TRENDS
           ARPU                                              MOU
        + 1.6%                                          - 2.4%
                                                                         + 3.9%
                      + 1.0%

                                                  82                              80
 30.6          30.8            31.1                               77

                               13.7
                                                  38              35              36
 14.2          13.9

                                      + 6.1%

 16.4          16.9            17.4               44              42              44



 4Q06          3Q07        4Q07                  4Q06             3Q07            4Q07
    Outgoing           Incoming                        Outgoing           Incoming



                                               Data ARPU up by 33% in the year
SAC*
               - 10.4%
                               - 10.4%             25% year-on-year growth in
       115               115                       own-store activations
                                         103
      21%                19%
                                     16%

                     24%                           GSM: more competitive
      23%                            22%           prices, acquisition of
                                                   high-value clients
                                                   and increase in postpaid
                                                   additions
      56%                57%         62%




     4Q06            3Q07            4Q07
  Subsidy         Comissions         Advertising

*Blended SAC
LOYALTY BUILDING AND
RETENTION

Initiatives                        Results
 Points Program
                                       2.1% Churn
 Customer recapture
 Restructuring of plans
 Recovery of suspended customers
 Alteration of recharge mix
 Recharge incentives
PRODUCTS
AND           National and international roaming.

SERVICES      Launch of exclusive partnership with Positivo
              Informática, Brazil’s biggest computer
              manufacturer.

              Launch of broadband solutions in the Plano
              Controle.

              Launch of new smartphones: allowing increased
              penetration of the Vivo Smart Mail service in
              VIVO’s customers base

              Increase in interactivity initiatives via SMS




           More than 400,000 broadband users
           More than 4 million Value Added Services
           sold in the year, growth of 132%
CUSTOMER SATISFACTION

                                   SURVEY
                                   “How would you rate your
                                   operator on a scale of 0 to 10,
                                   where 0 indicates that you are
                                   extremely unsatisfied and 10
                                   that you are extremely
                                   satisfied?”
                                                                     8.41
                                            8.33




   Vivo ‘s rating is higher than
   the market average               Market Average                    Vivo

   The number of “extremely
   satisfied” clients (score of    Source: Total Satisfaction Survey in the 2H07
                                   undertaken by the Instituto GFK
   10) grew from 33% to 39%
EMPLOYEE SATISFACTION

   RESULT OF SURVEY

   In 2007, Vivo achieved a score of 7.67(level of excellence), the highest
   employee satisfaction rating since the survey was first implemented.




                                             The survey
                                                 Client focus was considered the most
                                                 important employee satisfaction
                                                 element.
                                                 Participation was the highest since
                                                 2003
                                                 83% of employees gave their
                                                 opinions not only on working
                                                 relations but also on customer
                                                 service, products, services and
                                                 internal processes
STRATEGIC POSITIONING

      Brand strengthening/repositioning

      Acquisition of Telemig, gaining entry to Brazil’s 3rd largest state

      Acquisition of 10MHz of additional 1.9 spectrum throughout Brazil,
      particularly in the 6 states where we had no previous footprint

      Acquisition of 20MHz of 2.1 frequencies in all our operational areas.

      All this Increase the Company’s capacity to offer the best services of the
      market
SO MUCH WORK DESERVES
RECOGNITION
Vivo is the “Company that Most Respects
Consumers”

Most reliable sector brand – Seleções /
Reader's Digest/ IBOPE

1st Brazil Intangibles Award

Most remembered Internet brand –
Top of Mind UOL/ DataFolha

Vivo para o Cliente and Vivo Voluntário Programs:
TOP HR and Top Social - ADVB

Brand repositioning: TOP Marketing (ADVB),
Premio About and Marketing Best

IT Professional 2007: Informatica Hoje magazine,
Info Corporate Award and TOP IT
Agenda
Operating Performance
Financial Performance




                        Vivo Participações S/A
                        February 21, 2008
Agenda
Operating Performance
Financial Performance




                        Vivo Participações S/A
                        February 21, 2008
Data and VAS Revenue                                           NET SERVICE
9.6% of net service revenue
63% YoY growth
                                                                 REVENUE
                                                                                        R$ million




                                                                      + 16.0%

                                                                            11,089

                                                               9,560

                                                                                4,910

                                                                4,173

                        + 12.8%

                                 + 4.9%


                                          2,987
                         2,846                                                  5,296
             2,647                                              4,742

                         1,252            1,287
             1,226

              1,251      1,373             1,440
                                                                645             883
              170         221              260

             4Q06        3Q07             4Q07                  2006            2007
                Other Services       Subscriptions and Usage    Network Usage
OPERATING COSTS*
R$ miillion
                                                  Operating costs under strict
                                                  control despite more
                                                  competitive environment

                                                                   666
  Services Rendered                                               659
                                                            615

                                                            612
              Goods Sold                                  585
                                           407

                                                                              756
    Selling Expenses                                                    704
                                                                  656

       General and           166
                            159
      Administrative         160

                             182
                    H.R.   151
                              185

                            149
  Fistel, Fust, Funtel     144
                           140

                            4Q06    3Q07         4Q07



*Excluding depreciation
EBITDA AND EBITDA
MARGIN
 R$ miillion




                                 29.2%     25.7%    26.9%                25.1%
                                                            23.7%
BALANCE BETWEEN SALES
AND PROFITABILITY
Revenue        3.8% in the QoQ
Costs          2.0% in the QoQ
                                                                        3,132.8
EBITDA         9.0% in the QoQ                              2,596.6




                                   857.6   833.3   908.3



                                   4Q06    3Q07    4Q07      2006        2007

                                                                    EBITDA Margin
CASH FLOW AND NET
RESULT
R$ millions




 CASH FLOW*                                                NET RESULT
                                                 1,616.3
                                                             885.6

                                        1,204.8



              760.2
                              654.5
                      527.5




                                                                           28.3   16.3
              4Q06 3Q07 4Q07                2006 2007                4.4                 -99.4

                      * EBITDA – CAPEX +Working Capital
                                                             4Q06 3Q07 4Q07       2006 2007
FINANCIAL RESULT, GROSS
  DEBT AND NET DEBT
  R$ million




GROSS DEBT                          NET DEBT                           FINANCIAL RESULT
                                               -27.4%

        -2.6%
                    + 8.5%                         - 12.8%
                                    3.553,3
                                               2,957.7
4,500.4                  4,381.4
               4,038.4                                       2,579.3
                                                                         146.6
                                                                                 113.8   111.4
 65%            55%          55%


 35%            45%          45%
 4Q06           3Q07         4Q07
     Short Term     Long Term                                            4Q06    3Q07    4Q07
                                     4Q06       3Q07           4Q07
CAPEX
  R$ million
                                                                19%

                                                            2,123.0       15%




                                                                      1,919.0
                                                             468.8

                                                                       494.3
                                            % Capex/Net
                                            Revenue          414.7
MAIN INVESTMENTS             36%
                                                      29%              267.2
                           1,059.0    11%
                                                   977.1
                            119.7
 Increase in GSM            134.1                  185.7
 Network Capacity and                              129.0
 Quality                                                    1,239.5   1,157.5
 New Customer Service                 369.2
                            805.2
 and Front Office system              114.4        662.4
                                      48.1
 Adaptation to the                    206.7
 Number Portability
 project                    4Q06      3Q07          4Q07      2006      2007

                            Network         Technology      Others
THERE IS ONLY ONE POSSIBLE RESULT OF
ALL THIS:
 A COMPANY THAT HAS...

A consistent strategic      A motivated and       A highly positive
positioning with focus on   committed workforce   operating and financial
customers                                         performance




                  ...possesses all the necessary
            conditions to ensure its continuous
             development in one of the biggest
                           markets in the world
DISCLAIMER


  • This presentation may contain forward-looking statements
  concerning future prospects and objectives regarding growth of the
  subscriber base, a breakdown of the various services to be offered
  and their respective results. The exclusive purpose of such
  statements is to indicate how we intend to expand our business and
  they should therefore not be regarded as guarantees of future
  performance.

  • Our actual results may differ materially from those contained in
  such forward-looking statements, due to a variety of factors,
  including Brazilian political and economic factors, the development
  of competitive technologies, access to the capital required to achieve
  those results, and the emergence of strong competition in the
  markets in which we operate.
VIVO PARTICIPAÇÕES S.A.
VIVO - Apresentation of 4th Quarter 2007 Results

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VIVO - Apresentation of 4th Quarter 2007 Results

  • 1.
  • 3. RESULTS R$ billions 2006 2007 Revenue up by 14.2% 10.9 12.5 Expenses grow by 12.2% (8.3) (9.4) Ebitda increases by 20.7% 2.6 3.1 Ebit up by 219.7% 0.2 0.6 Operating Cash Flow* up by 34% 1.2 1.6 * + Working Capital
  • 4. Agenda Operating Performance Financial Performance Vivo Participações S/A February 21, 2008
  • 5. Market leader in its operational area and nationwide Leader in net gains from the year’s main campaigns (Mother’s Day and Christmas) Share of net additions in the quarter: 34.2% and COMMERCIAL Market share: 36.7% in our operational area PERFORMANCE + 4,430 + 2,164 33,484 31,320 29,053 6,247 5,863 5,510 27,237 25,457 23,543 Distribution Channels More than 8,000 points of sale 4Q06 3Q07 4Q07 Prepaid Postpaid 366,000 recharge points
  • 6. ARPU AND MOU TRENDS ARPU MOU + 1.6% - 2.4% + 3.9% + 1.0% 82 80 30.6 30.8 31.1 77 13.7 38 35 36 14.2 13.9 + 6.1% 16.4 16.9 17.4 44 42 44 4Q06 3Q07 4Q07 4Q06 3Q07 4Q07 Outgoing Incoming Outgoing Incoming Data ARPU up by 33% in the year
  • 7. SAC* - 10.4% - 10.4% 25% year-on-year growth in 115 115 own-store activations 103 21% 19% 16% 24% GSM: more competitive 23% 22% prices, acquisition of high-value clients and increase in postpaid additions 56% 57% 62% 4Q06 3Q07 4Q07 Subsidy Comissions Advertising *Blended SAC
  • 8. LOYALTY BUILDING AND RETENTION Initiatives Results Points Program 2.1% Churn Customer recapture Restructuring of plans Recovery of suspended customers Alteration of recharge mix Recharge incentives
  • 9. PRODUCTS AND National and international roaming. SERVICES Launch of exclusive partnership with Positivo Informática, Brazil’s biggest computer manufacturer. Launch of broadband solutions in the Plano Controle. Launch of new smartphones: allowing increased penetration of the Vivo Smart Mail service in VIVO’s customers base Increase in interactivity initiatives via SMS More than 400,000 broadband users More than 4 million Value Added Services sold in the year, growth of 132%
  • 10. CUSTOMER SATISFACTION SURVEY “How would you rate your operator on a scale of 0 to 10, where 0 indicates that you are extremely unsatisfied and 10 that you are extremely satisfied?” 8.41 8.33 Vivo ‘s rating is higher than the market average Market Average Vivo The number of “extremely satisfied” clients (score of Source: Total Satisfaction Survey in the 2H07 undertaken by the Instituto GFK 10) grew from 33% to 39%
  • 11. EMPLOYEE SATISFACTION RESULT OF SURVEY In 2007, Vivo achieved a score of 7.67(level of excellence), the highest employee satisfaction rating since the survey was first implemented. The survey Client focus was considered the most important employee satisfaction element. Participation was the highest since 2003 83% of employees gave their opinions not only on working relations but also on customer service, products, services and internal processes
  • 12. STRATEGIC POSITIONING Brand strengthening/repositioning Acquisition of Telemig, gaining entry to Brazil’s 3rd largest state Acquisition of 10MHz of additional 1.9 spectrum throughout Brazil, particularly in the 6 states where we had no previous footprint Acquisition of 20MHz of 2.1 frequencies in all our operational areas. All this Increase the Company’s capacity to offer the best services of the market
  • 13. SO MUCH WORK DESERVES RECOGNITION Vivo is the “Company that Most Respects Consumers” Most reliable sector brand – Seleções / Reader's Digest/ IBOPE 1st Brazil Intangibles Award Most remembered Internet brand – Top of Mind UOL/ DataFolha Vivo para o Cliente and Vivo Voluntário Programs: TOP HR and Top Social - ADVB Brand repositioning: TOP Marketing (ADVB), Premio About and Marketing Best IT Professional 2007: Informatica Hoje magazine, Info Corporate Award and TOP IT
  • 14. Agenda Operating Performance Financial Performance Vivo Participações S/A February 21, 2008
  • 15. Agenda Operating Performance Financial Performance Vivo Participações S/A February 21, 2008
  • 16. Data and VAS Revenue NET SERVICE 9.6% of net service revenue 63% YoY growth REVENUE R$ million + 16.0% 11,089 9,560 4,910 4,173 + 12.8% + 4.9% 2,987 2,846 5,296 2,647 4,742 1,252 1,287 1,226 1,251 1,373 1,440 645 883 170 221 260 4Q06 3Q07 4Q07 2006 2007 Other Services Subscriptions and Usage Network Usage
  • 17. OPERATING COSTS* R$ miillion Operating costs under strict control despite more competitive environment 666 Services Rendered 659 615 612 Goods Sold 585 407 756 Selling Expenses 704 656 General and 166 159 Administrative 160 182 H.R. 151 185 149 Fistel, Fust, Funtel 144 140 4Q06 3Q07 4Q07 *Excluding depreciation
  • 18. EBITDA AND EBITDA MARGIN R$ miillion 29.2% 25.7% 26.9% 25.1% 23.7% BALANCE BETWEEN SALES AND PROFITABILITY Revenue 3.8% in the QoQ Costs 2.0% in the QoQ 3,132.8 EBITDA 9.0% in the QoQ 2,596.6 857.6 833.3 908.3 4Q06 3Q07 4Q07 2006 2007 EBITDA Margin
  • 19. CASH FLOW AND NET RESULT R$ millions CASH FLOW* NET RESULT 1,616.3 885.6 1,204.8 760.2 654.5 527.5 28.3 16.3 4Q06 3Q07 4Q07 2006 2007 4.4 -99.4 * EBITDA – CAPEX +Working Capital 4Q06 3Q07 4Q07 2006 2007
  • 20. FINANCIAL RESULT, GROSS DEBT AND NET DEBT R$ million GROSS DEBT NET DEBT FINANCIAL RESULT -27.4% -2.6% + 8.5% - 12.8% 3.553,3 2,957.7 4,500.4 4,381.4 4,038.4 2,579.3 146.6 113.8 111.4 65% 55% 55% 35% 45% 45% 4Q06 3Q07 4Q07 Short Term Long Term 4Q06 3Q07 4Q07 4Q06 3Q07 4Q07
  • 21. CAPEX R$ million 19% 2,123.0 15% 1,919.0 468.8 494.3 % Capex/Net Revenue 414.7 MAIN INVESTMENTS 36% 29% 267.2 1,059.0 11% 977.1 119.7 Increase in GSM 134.1 185.7 Network Capacity and 129.0 Quality 1,239.5 1,157.5 New Customer Service 369.2 805.2 and Front Office system 114.4 662.4 48.1 Adaptation to the 206.7 Number Portability project 4Q06 3Q07 4Q07 2006 2007 Network Technology Others
  • 22. THERE IS ONLY ONE POSSIBLE RESULT OF ALL THIS: A COMPANY THAT HAS... A consistent strategic A motivated and A highly positive positioning with focus on committed workforce operating and financial customers performance ...possesses all the necessary conditions to ensure its continuous development in one of the biggest markets in the world
  • 23. DISCLAIMER • This presentation may contain forward-looking statements concerning future prospects and objectives regarding growth of the subscriber base, a breakdown of the various services to be offered and their respective results. The exclusive purpose of such statements is to indicate how we intend to expand our business and they should therefore not be regarded as guarantees of future performance. • Our actual results may differ materially from those contained in such forward-looking statements, due to a variety of factors, including Brazilian political and economic factors, the development of competitive technologies, access to the capital required to achieve those results, and the emergence of strong competition in the markets in which we operate.