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THE IDEAL PROFESSIONAL IN A MODERN-DAY
  ORGANIZATION: THE PERSPECTIVE OF
            ‘ALI IBN ABI TALIB




                           Paper
                         Ethics 4.3

                      Haydar Azhari
                  1800213@student.vu.nl


                Lecturer: Prof.dr. E. Kimman


               Master Business Administration
      Faculty of Economics and Business Administration
       Vrije Universiteit Amsterdam, The Netherlands


                     February 06, 2009
THE IDEAL PROFESSIONAL IN A MODERN-DAY
ORGANIZATION: THE PERSPECTIVE OF ‘ALI IBN ABI TALIB




                     A historical piece of Islamic calligraphy:
     The name of Imam ‘Ali bin Abi Talib written in the form of a feline predator
1. Introduction
For as good as every aspect of life the monotheistic religion of Islam has an elaborate
treatment, from highly spiritual (e.g. morality, metaphysics) to material, including the
code of conduct in business contexts (Uddin, 2003). The ethical codes of conduct are
derived from The Qur’an (the holy book) and the narrations of the prophet Mohammed
and his successors. Its objectives are twofold: evaluating human practices by calling upon
moral standards and giving prescriptive advice for moral conduct in particular situations
(Azmi, 2005).


These objectives were always attended to by Imam ‘Ali ibn Abi Talib, one of the
prophet’s successors who effectively showed the practical value of morality and ethics.
His body of thought is captured in the corpus containing his sermons, letters and
aphorisms. Its intent is to discipline the believers' consciences, correct their moralities
and guide them to honourable conduct and ideal behaviour.


The timelessness of this body of thought makes it very well applicable in contemporary
times such as in an organizational context, as it also covers work ethics and code of
conduct in business context. Islam saw work and business more than fourteen hundred
years ago as acceptable pursuits and dignified activities (Uddin, 2003), but thoughts and
deeds of the involved individuals must be intentionally right. Morality and ethics are
therefore of paramount importance in an organizational context.


Who was ‘Ali ibn Abi Talib and how can his body of thought be of value in our modern
times of individualization and moral decay in society and organizations? What should be
the personality and mindset of a professional in an organization and how should he deal
with ethical dilemmas? The purpose of this paper is to discuss these topics from the
perspective of the body of thought of ‘Ali ibn Abi Talib. The following research question
is therefore formulated:


“What is the ideal professional in a modern-day organization according to the perspective of Imam ‘Ali
ibn Abi Talib?”




                                                  1
To be able to follow a path towards formulating a logical answer or solution to this
question, a ‘pattern of thinking’ that is widely known in the field of moral philosophy will
be naturally applied throughout the chapters: the virtues and vices ethics. Virtues and
vices ethics emphasize the character or personality of role models as justification of given
acts or behaviour. I have chosen for this approach because it suits best with the overall
body of thought of ‘Ali ibn Abi Talib narrated in his sayings and writings, which
extensively cover human virtues and vices. The following aphorism captures much of his
way of reasoning on virtues and vices: “A virtuous person is better than virtue and a
vicious person is worse than vice”.


This paper is structured as follows. In the first section of chapter two I will shortly
portray the life and legacy of ‘Ali ibn Abi Talib. In the second section of chapter two I
will describe the body of thought of ‘Ali ibn Abi Talib as I will do this in a broader
fashion by discussing his view on the development of certain qualities and interlocking
virtues for building the ideal human personality and society. In the third chapter I will
depict what the ideal mindset is of a professional in a modern-day organization and how
he should deal with a given ethical dilemma in accordance with that mindset. The
concluding chapter four is dedicated for describing the ideal professional in a modern-
day organization by combining the relevant aspects of chapter two (the ideal human
personality) and chapter three (the ideal mindset) with the appropriate moral principles
through a diagram that represents a visual answer of the research question. The virtues,
attributes, ideals and principles depicted in this diagram render the ideal professional and
they will be elaborated on.



2.   The ideal personality
2.1 ‘Ali ibn Abi Talib

‘Ali ibn Abu Talib was born in the year A.D. 598 in Mecca. Unique is the fact that he
was the only person born inside The Ka'aba sanctuary, considered the House of God
and the holiest place for all Muslims.


From the beginning of his life ‘Ali ibn Abu Talib was adopted, raised and educated
spiritually and mentally by the prophet Mohammed himself. The prophet shared his
contemplations with his ‘foster son’ to strengthen moral notions. As such he learned


                                             2
from an early age to live with dignity and he intensely grasped the veracity of the
prophet’s character. As a young boy at the age of thirteen ‘Ali ibn Abu Talib
distinguished himself by declaring three times in a gathering of close relatives of the
prophet that he believed in Mohammed as a messenger and prophet sent by The
Supreme Being to humanity, whereupon the prophet took his hand and proclaimed ‘Ali
ibn Abu Talib status in relation to him by saying: “You are my brother in this world and
in the hereafter”. He himself said about this in a later stage of life: “When truth was
revealed to me I never doubted it”. This firm conviction of ‘Ali ibn Abi Talib at such an
age made men of thought like historians, scholars and clergyman perceive it as exemplary
proof that he as a youngster had a free will and had developed a rational mind.


He proved to be a brave and loyal soldier in the spiritual and physical sense for the
religion of Islam. When the prophet Mohammed said he was ordered by God to give his
daughter, Fatimah al-Zahra, to ‘Ali ibn Abu Talib in marriage he also became the
prophet’s son-in-law. In A.D. 661 he was struck a fatal blow on his head by the poisoned
sword of a mercenary killer while praying in the mosque in Kufah (modern-day Iraq) and
died a few days later. He is buried in the nearby city of Najaf and his shrine is still visited
by millions of people from all over the world.


According to the scholastic paradigm dominant in Islam, ‘Ali ibn Abi Talib was the most
truthful person among the reporters of the prophetic traditions and the leading scholar
of religious law after the prophet. As such, it considers him the most knowledgeable,
faithful and virtuous person in Islam after the prophet Mohammed. His legacy to Islam
can be broadly divided in two categories of sciences: intellectual ('aqli) and transmitted
(naqli). The intellectual (and spiritual) sciences consist of a range of disciplines such as
literature, grammar and rhetoric, philosophy, metaphysics and theosophy, mysticism and
gnosis, and Islamic numerology (i.e. an esoteric science dealing with the symbolic
significance of the letters of the Arabic alphabet). The transmitted sciences are the
sciences which depend upon transmission from some source, which for him was
predominantly the prophet Mohammed, like the science of Qur’anic exegesis in the form
of tafsir (the literal explanation), and ta’wil (the spiritual exegesis), hadith (narrations) and
theology. Much of his knowledge and wisdom is captured in the compilation of his
sayings and writings (i.e. sermons, quotations and epistles), known as Nahj al-Balagha




                                               3
(Peak of Eloquence). This book is considered of significant importance for Islamic
civilization due to its intellectual, political and religious insights (Motahhari, 1997).


2.2 Body of thought

Since the prophet Mohammed said “I was appointed for prophet hood so that I may
accomplish moral perfection” and ‘Ali ibn Abi Talib his closest disciple was, the task of
‘Ali ibn Abi Talib after the prophet’s departure from this world was to extend and
consolidate this mission. This post-prophetic task of continuing to herald moral
perfection is embodied in ‘Ali ibn Abi Talib’s body of thought, which encompasses a
broad perspective because its tenor concerns humanity as a whole.


2.2.1 Human personality and ideal society
It begins with outlining the importance of human personality in order to build an ideal
society. Through the lens of ‘Ali ibn Abi Talib society is perceived as a personality
formed on the basis of virtues and the building of human personality is through the
development of reason, ideals and personal qualities (Kattani, 1983).


Reason is for him the inner meaning of man, a crucial feature of man to survive. It is the
womb of the brain to bring forth thoughts, making it a seminal tool to comprehend
knowledge. Reason results in transferring the personality to its proper sphere, where
strong qualities and virtues prevail (Kattani, 1983).


Strong personal qualities are according to ‘Ali ibn Abi Talib’s view of the existence of
man a pillar embodying the value of man (Kattani, 1983). What follows is the concise
description of qualities that can be discerned and which were a natural part of his
personality. Integrity and truth are gentle qualities making all action principled. Right and
justice are correlated qualities which have a conscientious nature and the values between
the two qualities can be found in faith. Love and sincerity are an inseparable set of
virtues giving the world warmth to continue the path of harmony. Determination and
resolution are two virtues resulting from being steadfast, strength and will, to shape focus
and overcome adversities.
A consistent set of virtues is a firm fundament to have a sound intellect to understand
and a sound program to follow in daily life (Kattani, 1983). The outward behaviour of an
individual must reflect his inward structure of virtues to be able to contribute to the well-


                                               4
being of the environment he is part of. Developing virtues however is never finished;
virtues need polishing. This is an ongoing process to refine moralities and ameliorate the
human personality, which at its turn will enhance the individuals’ solicitous efforts for a
better society. Striving towards a better society therefore begins with the individual taking
his responsibilities and be a living example for others. The universal educational slogan
“creating a better society begins with yourself” fits therefore perfectly with ‘Ali ibn Abi
Talib body of thought, with the emphasis that the basis of this body of thought is the
individual taking his explicit responsibilities towards society as well as implicit
responsibilities toward the Divinity, because the transient reality in this world heeds
continuous attention and refinement.


So what are the springs of the ideal human personality who can adequately meet the just
mentioned responsibilities in order to make up the ideal society from the perspective of
‘Ali ibn Abi Talib? This is summarized in the diagram on page seven. It begins with being,
because being is the source of everything, which is in its totality God: the Great Cause,
the Almighty and Exalted. God is the complete essence, the perfect reality and constant
subsistence. Out of being comes man with the two features of reason and body. Reason is not
negatively influenced by body and it is able to ‘connect’ with the essence of being. From
this ‘connection’ reason can obtain the conception of knowledge. Knowledge is in contact
with the reality of essence and transformed from the caves of the soul to become the culture
of man. Culture amalgamates with the reality of essence and what subsist from this,
results in virtues, skills and glorious deeds. These three features saturate each other to
generate respectively truth, goodness and beauty. Truth, goodness and beauty form a union
that cultivates the civilisation of man. From civilization are born equally justice, happiness
and idealisation. These three elements jointly bring forth the perfect being.


The second feature of man, body, obtains ability through its contact with the essence by
its link with reason. Ability has no value without the glory of knowledge touching it to
become will. Will doesn’t know where to head without the guiding of rich culture, as ‘Ali
ibn Abi Talib said that there is “no greater heritage than culture”. Thereupon it is bravery
that embellishes will. Bravery as a just virtue is polished by the union of truth, goodness
and beauty. Consequently it is transformed in heroism, an intrinsic feature related to soul
and mind before it is measured by extrinsic actions. Heroism is covered by beauty, truth
and idealisation. It adorns perfection and perfection renders the ideal person.



                                              5
From the perspective of ‘Ali ibn Abi Talib the ideal society then is an outcome of the
development of all the aforementioned interwoven virtues into a society that is free of
flaws due to its internal consistency. For ‘Ali ibn Abi Talib and his adherents it is a
timeless ideal of freethinking humans which must serve as a basis to organize terrestrial
life, for humans have a mind and a free will while life doesn’t possess a self-organizing
scheme or mechanism. Men like ‘Ali ibn Abi Talib and alike took the lead to realize this
ideal in their epoch. In this sense his aphoristic wisdom speaks volumes: “Do not be one
of those who hope for a better world to come without working for it”.




                                           6
BEING




                                                                     MAN




 ESSENCE                                              REASON                 BODY




 REALITY                                             KNOWLEDGE              ABILITY




SUBSISTENCE                                           CULTURE                WILL




     VIRTUES                SKILLS            GLORIOUS DEEDS




     TRUTH                GOODNES                    BEAUTY                BRAVERY
                             S




                         CIVILISATION




     JUSTICE              HAPPINESS               IDEALISATION             HEROISM




                         PERFECTION                                 THE IDEAL PERSON




                                               THE IDEAL SOCIETY




Figure 1: The ideal human personality and society (Kattani, 1983)




                                                 7
3. The ideal mindset
3.1 The attributes of the mindset

An organization always wants steady focus and continuation in the words and action of
the professional employed at it. The mindset of a professional is indispensable for
creating the mindset of the organization, which is embodied in the dominant work
culture of the organization. Developing the ideal mindset implies adopting certain
attributes to set the right example for other professionals in the organization.


It all begins with authenticity. ‘Ali ibn Abi Talib said that “blessings are for the man (...)
whose intentions are always honourable”. Authenticity will automatically generate a
conscious attitude of doing things incorruptibly with clean intentions. Like said above,
the mindset of the professional creates the mindset of the organization. If the majority of
professionals within the organization don’t have clean intentions, the culture within the
organization will be polluted and the organization will gradually see itself in decay. Often
it is vital for an executive to give the right example by communicating a vision and
showing authenticity. Being transparent and showing empathy are means to let people
perceive it as authenticity, but people have the ability to distinguish genuine behaviour
from attitudinizing behaviour.


The aspect of diligence is irrefutably important in the work sphere. Nowadays the field of
organizational psychology extensively researches the importance of work and
productivity for the mental happiness of the individual, while more than fourteen
hundred years ago ‘Ali ibn Abi Talib gave advices emphasizing the importance of
diligence. Like being perseverant as an intrinsic motivation: “Persist in your action with a
noble end in mind… Failure to perfect your work while you are sure of the reward is
injustice to yourself”. Or working hard as an extrinsic motivation: “whoever is not
diligent in his work, will suffer”. If a professional in a modern organization fails to meet
the required performance level, the manager will usually inflict disciplinary punishment
on him. Intrinsic and extrinsic motivation will push the professional to do his utmost
best to achieve the highest results possible, because wanting something without effort is
a reprehensible attitude, as ‘Ali ibn Abi Talib said: “Do not be among those people who
want to gain good returns without working hard for them”. It is therefore a duty upon
the professional to always avoid laxity in work, for laxity limits progress and results in



                                              8
losing or wasting opportunities, and the latter will result according to ‘Ali ibn Abi Talib
in “grief and sorrow” (like the disciplinary punishment of a manager on the professional).


Within the organization the professional has to work together with colleagues in teams or
projects. This kind of method of working is an effective structure to divide work. In the
era of ‘Ali ibn Abi Talib the division of work was also a way to divide responsibilities
among people, witnessing the advice to his adherents: “Divide and distribute work
(among your servants) so that you can hold each one responsible for the work entrusted
to them; this is a better and smoother way of carrying on a work than each one of them
throwing the responsibility of every bit of work on somebody else”. In modern-day
organizational context distributed work activities often impel the need for consultation.
The significance of consultation in the view of ‘Ali ibn Abi Talib was clear when he said
that “no support and defense are stronger than consultation”. Consultation is about
exchanging ideas, information and knowledge. Through this exchange one can often
come to a satisfying compromise or solution to certain issues that appear to the surface.
Another goal of consultation in the view of ‘Ali ibn Abi Talib is “to learn something
from the experience of the learned and the wise”. A (young) professional benefits much
from consulting senior colleagues in the organization, as their experience, knowledge and
advice is valuable to limit mistakes and make progress.


Progress is also what an organization strives for, but times arise when its activities are on
the decline. It therefore wants from professionals an attribute on which it can count in
times of prosperity and in times of hardship: loyalty. Loyalty implies commitment and
participation, which can mean in ‘Ali ibn Abi Talib’s body of thought for a professional
to “never make excuses in discharging (…) responsibilities”. Commitment and
participation is then a predictor of promise keeping, an important virtue of a professional
to be perceived as trustworthy and plausible. ‘Ali ibn Abi Talib’s expressed the
significance of promise keeping by saying: “whenever you have promised anything, keep
it with all the strength that you command, for whatever differences of opinion might
exist on other matters, there is nothing so noble as the fulfilment of a promise”. When
disputes occur in an organization that might prompt the professional to break his
promise, he should persevere at such moments and “wait in patience for wholesome
results to follow than to break it out of any apprehensions”. In sum, loyalty makes the




                                             9
professional transcend expediency to think and act for the collective benefit of the
organization by way of commitment, participation and promise keeping.


3.2 Dealing with ethical dilemmas

In modern-day organizations professionals can be confronted with moral issues. Ethics is
about truly understanding what is right and wrong and distinguishing between them
when confronted with in a certain situation. When a professional has to question what
the right or wrong thing is to do, he is confronted with an ethical dilemma. An ethical
dilemma by default means choosing between alternatives. It can be of the ‘easy’ type in
the plain case of right versus wrong conduct. Or it can be of the ‘complex’ type, when it
involves a matter of right versus right. So how to deal as a professional who has
developed the ideal mindset with an ethical dilemma?


The ideal mindset as described in the preceding section consists of four coalescing
attributes: authenticity, diligence, consultation and loyalty. They coalesce because one
cannot attend to one attribute and mitigate the other. How does this apply in a practical
situation? Take for example a professional who has to finish a report within a limited
time span or before a given deadline. Having begun working on the report is the
professionals’ implicit agreement or promise that he will finish the report on time. From
the perspective of the manager this predicts in a sense the loyalty of the involved
professional. However, while working on the report the professional discovers that the
given time span or deadline is too narrow for finishing the report in an excellent manner,
while he usually takes his time to work diligently on given assignments and tasks (since
impeccability is his trade mark). He decides to ask a colleague to assist him in making the
report and the colleague agrees (consultation and loyalty). The two work jointly till
shortly before the deadline. The colleague decides to leave due to other commitments
and not long after he left, the professional discovers some huge mistakes done by his
colleague. Here begins the ethical dilemma, as the professional has a choice of two
alternatives. The first alternative can result in sacrificing yourself, blemishing your
reputation and following two attributes while neglecting the two other attributes of the
ideal mindset. And the second alternative means sacrificing the colleague who has helped
you out when it was needed (though he made mistakes unwittingly), blemish his
reputation and like follow two of the four attributes of the ideal mindset. They are as
follows:


                                            10
   The first alternative is that he can correct the mistakes himself, neglect the deadline
    and hand in the flawless report later. In that case the manager wants an explanation
    for the delay, and this delay can blemish the reputation of the professional. After all,
    since the professional is involved in a boss-employee agreement he is attended to be
    genuine, work hard, keep promises, be communicative and report possible flaws.
    From the perspective of the professional he has followed in this situation two of the
    four attributes of the ideal mindset, namely authenticity and diligence, while not
    acting upon the two other attributes of consultation (not reporting the mistakes of
    his colleague to the manager) and loyalty (breaching the implicit ‘covenant’ of
    promise keeping, albeit in an unintentional manner). As such the professional has
    chosen not to involve the colleague who has helped him out so that the colleague’s
    reputation won’t be blemished, while he accepts that this choice will probably have a
    negative effect on his reputation. Because from the perspective of the employer this
    professional has neglected all of the four attributes due to the mere delay in finishing
    the report, out shadowing positive opinions and experiences dominating the
    reputation that the professional had prior to this incident;
   The second alternative is that he can confront his colleague face-to-face with the
    mistakes he made and demand from him to correct those mistakes alone or offering
    him to correct them jointly, resulting in handing the report not on time due to this
    correction. In that case the professional follows the attributes of authenticity (clean
    intentions towards his colleagues) and diligence (correcting mistakes to produce a
    flawless report). Or the professional can demand from his colleague to confess his
    mistakes in the manager’s office, thus making him take full responsibilities for his
    mistakes. In that case the professional follows the attributes of consultation (be
    transparent and report flaws) and loyalty (by adhering to the manager’s policy). Or
    else the professional can opt to confront his colleague in front of the manager
    without their prior knowledge, with the risk of blemishing his reputation indirectly by
    the mere reporting of this incident, or directly through the unexpected confrontation
    which can be so intimidating that it forces him to confess the errors he made.
    Likewise in that case the professional would follow the two attributes of consultation
    and loyalty.


For a professional in an organization confronted with the above depicted ethical
dilemma it is hard to choose between the two described alternatives. It is probably not


                                             11
likely that there can be a situation where the professional is able to cover all of the four
attributes. So in the end it’s about configuring a compromise in order to create some sort
of win-win situation to normalize the state of mind of the involved professional(s), thus
choosing the ‘right’ thing within the sphere of possibilities of doing the ‘right’ or ‘wrong’
thing according to the professional’s conscience and his moral norms. From the point of
view of ‘Ali ibn Abi Talib your conduct is always right when you show generosity and
tolerance towards others: “Admonish your comrade by good deeds and kind regards, and
ward off his evil by favouring him”. When confronted with an ethical dilemma a
professional can therefore opt not to act to the detriment of his colleague, for the
colleague will sense this goodwill implicitly and this induces him to think about the
professional’s moral standards. In this manner the professional can become a role model
for his colleague(s).



4. The ideal professional: conclusion
What was depicted in the previous chapters will be melt together in this chapter to obtain
a clear picture of the ideal professional in an organization from the perspective of ‘Ali
ibn Abi Talib. The concept of the ideal professional will be treated by discussing the
interlocking relationships of all previous mentioned aspects of human personality,
qualities and attributes, and in addition the appropriate moral principles will be added
and elaborated on in this chapter. The structure of the concept of the ideal professional
is visually depicted on the next page. This diagram is a variant to Kattani’s (1983)
diagram of the ideal society (see chapter two, page seven of this paper). What follows in
this chapter can be seen as a profound suggestion for a more desirable situation of
subordinates’ moral conduct in modern-day organization through the development of
virtues and attributes, ideals and principles.


It begins with the human personality, consisting of reason, qualities (or virtues) and
idealism. These three elements are in harmony with each other when the goal of all
words and deeds is to progress spiritually and materially, for it is the first layer in the
latent structure of the ideal professional. Reason is the essence of man, for there is no
thought without reason. Qualities are virtues that determine the value of man. And the
path of ideals is the runway of conduct with the environment that surrounds the




                                                 12
HUMAN PERSONALITY




  QUALITIES                                                                     REASON



                                                        IDEALS          MORAL PRINCIPLES

 ATTRIBUTES


                        AUTHENTICITY                                  RIGHT FOR AUTONOMY




   INTEGRITY                                          TRUTH




                         CONSULTATION                               RIGHT FOR INTELLECTUAL
                                                                           PROGRESS




   RESOLUTION                                    DETERMINATION




                           DILIGENCE                                     RIGHT TO ACHIEVE




                            LOYALTY                                            SOLIDARITY




   CONVICTION                                           SINCERITY




                           PERFECTION                               THE IDEAL PROFESSIONAL




                                         THE IDEAL ORGANIZATION




Figure 2: The ideal professional / the ideal organization



                                                   13
the individual. Now it is these two latter aspects of human personality, qualities and
ideals, which are the springs of perfection in an organization.


Qualities are related with attributes (of the ideal mindset), and their intermingle is vital to
constitute an individual culture of occupational craftsmanship, pragmatism and no-
nonsense. It begins with the attribute of authenticity to do things intentionally and
incorruptibly. An authentic professional has both integrity and truth as qualities. When
people have a reputation of him that contains integrity and truth, he can easily make
direct appointments for consultations with (junior, medior and senior) colleagues,
managers, customers, suppliers and so forth, as this reputation is based on prior
experiences with the professional. Consultations yield new theoretical and practical
knowledge about which ‘Ali ibn Abi Talib said that they are “the best signs of
distinction”. This newly acquired knowledge generates more resolution and
determination for a professional to complete work (more) diligently. Satisfaction and
happiness from diligence leads to loyalty. As described in chapter three, the attribute of
loyalty is about commitment, participation and promise-keeping. Out of loyalty is born
conviction and sincerity forming jointly the spring of perfection of individual work
culture.


In the lap of the second aspect, ideals, grow moral principles. Moral principles mould the
right work climate of idealism and justice and it nourishes the belief that the nature and
goal of the professional’s actions are in accord with the principal. They are
paradigmatically shaped within the compartment of ideals in the professional’s mind. For
each attribute (of the ideal mindset) a moral principle fits that by default approves of the
goal and nature of the actions that are derived from the attribute. The principles are
elaborated on in the next paragraphs.


The principle of right for autonomy is about voluntariness in thought and behaviour and
a determined consideration. As an effect this principle has a strong correlation with the
attribute of authenticity, as this correlation means that the professional decides and acts
upon own values and ambitions in life. This is possible in the perspective of ‘Ali ibn Abi
Talib, as he attested that human beings have “complete freedom to do as they like”. The
right of autonomy thus means being a free agent in an organization to do things with
authenticity (voluntarily and determined).



                                              14
The principle of right for intellectual progress is about acquiring knowledge, of great
significance in the body of thought of ‘Ali ibn Abi Talib as he said that “no exaltation is
superior to knowledge” and “the more you make use of knowledge the more it
increases”. Acquiring knowledge inside and outside the organization by all lawful and
honorable means necessary is thus strongly exhorted to the professional and this is
backed by the principle of right for intellectual progress.


Intellectual progress is a predictor of high performance by diligence. This is backed up by
the principle of the right to achieve, for every professional in the organization must get
equal chances and be offered all the possibilities and conditions to excel in work, as this
is of benefit for the professional as well as the organization.


Finally the principle of solidarity corresponds with the attribute of loyalty, for this
principle is about feelings of unity, altruism, generosity, tenderness, devotion and
goodwill in an organization. Solidarity and care for others like colleagues is according to
‘Ali ibn Abi Talib a good affair to make people be loyal towards you in the end: “Care for
them with the tenderness with which you care for your children, and do not talk before
them of any good that you might have done to them, nor disregard any expression of
affection which they show in return; for, such conduct inspires loyalty, devotion and
goodwill. Attend to every little of their wants not resting content with what general help
that you might have given to them, for sometimes, timely attention to a little want of
theirs brings them immense relief. Surely these people will not forget you in your own
hour of need”. The professional then always ought to be solicitous towards individuals
with whom he has to deal with in the work sphere, like his colleagues, managers,
customers and suppliers. Showing solidarity as a professional certainly bears its fruit in
the organization, as it is the trade mark characterizing the ideal professional in an
organization.


In sum, each layer in the diagram corresponds with the mindset for professional
perfection in an organization. The result is an organization that develops its professionals
through the interlocking aspects, hence turning them into the ideal professionals who
make up the ideal organization which is not impaired by weaknesses or flaws.




                                             15
When striving for professional perfection the behaviour that should be shown according
to ‘Ali ibn Abi Talib is the behaviour that let other people “crave for your company”,
for it is you who can craft your own personality, set the right example for others and
hence distinguish your position in organizational and societal contexts. That is the
paramount lesson that we can discern from the described body of thought of ‘Ali ibn Abi
Talib: an inspirator living in the minds of the impressed, amazed and speechless.



References
Azmi, S. (2005). An Islamic approach to business ethics. Economic Issues, May 2005.
Imam ‘Ali ibn Abi Talib. (1984). Nahjul Balagha (Peak of Eloquence) – Sermons, Letters and
Sayings of Imam ‘Ali Ibn Abi Talib. Transl. Askari Jafri, eleventh revised ed. Accra: Islamic
Seminary Publications. All quoted sayings in this paper come from Nahjul Balagha and
from the famous epistle to Malik al-Ashtar (governor of Egypt appointed by ‘Ali ibn Abi
Talib). Both available online:
http://www.al-islam.org/masoom/sayings/saying5.html and
http://www.al-islam.org/nahjul/letters/letter53.htm
Jamal Uddin, S. (2003). Understanding the framework of business in Islam in an era of
globalization: A review. Business Ethics: A European Review, 12 (1), 23-32.
Kattani, S. (1983). Imam Ali: A Beacon of Courage. Transl. I.K.A Howerd. London, UK:
Muhammadi Trust.
Motahhari, M. (1997). Glimpses of the Nahj Al-Balaghah. Transl. Ali Quli Qara'i. Tehran,
IR: Islamic Culture and Relations Organization.


Source image (pag. i):
http://www.cartage.org.lb/en/themes/GeogHist/histories/Oldcivilization/Egyptology/
Calligraphy/art5.jpg




                                             16

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The ideal professional according to Imam ‘Ali ibn Abi Talib

  • 1. THE IDEAL PROFESSIONAL IN A MODERN-DAY ORGANIZATION: THE PERSPECTIVE OF ‘ALI IBN ABI TALIB Paper Ethics 4.3 Haydar Azhari 1800213@student.vu.nl Lecturer: Prof.dr. E. Kimman Master Business Administration Faculty of Economics and Business Administration Vrije Universiteit Amsterdam, The Netherlands February 06, 2009
  • 2. THE IDEAL PROFESSIONAL IN A MODERN-DAY ORGANIZATION: THE PERSPECTIVE OF ‘ALI IBN ABI TALIB A historical piece of Islamic calligraphy: The name of Imam ‘Ali bin Abi Talib written in the form of a feline predator
  • 3. 1. Introduction For as good as every aspect of life the monotheistic religion of Islam has an elaborate treatment, from highly spiritual (e.g. morality, metaphysics) to material, including the code of conduct in business contexts (Uddin, 2003). The ethical codes of conduct are derived from The Qur’an (the holy book) and the narrations of the prophet Mohammed and his successors. Its objectives are twofold: evaluating human practices by calling upon moral standards and giving prescriptive advice for moral conduct in particular situations (Azmi, 2005). These objectives were always attended to by Imam ‘Ali ibn Abi Talib, one of the prophet’s successors who effectively showed the practical value of morality and ethics. His body of thought is captured in the corpus containing his sermons, letters and aphorisms. Its intent is to discipline the believers' consciences, correct their moralities and guide them to honourable conduct and ideal behaviour. The timelessness of this body of thought makes it very well applicable in contemporary times such as in an organizational context, as it also covers work ethics and code of conduct in business context. Islam saw work and business more than fourteen hundred years ago as acceptable pursuits and dignified activities (Uddin, 2003), but thoughts and deeds of the involved individuals must be intentionally right. Morality and ethics are therefore of paramount importance in an organizational context. Who was ‘Ali ibn Abi Talib and how can his body of thought be of value in our modern times of individualization and moral decay in society and organizations? What should be the personality and mindset of a professional in an organization and how should he deal with ethical dilemmas? The purpose of this paper is to discuss these topics from the perspective of the body of thought of ‘Ali ibn Abi Talib. The following research question is therefore formulated: “What is the ideal professional in a modern-day organization according to the perspective of Imam ‘Ali ibn Abi Talib?” 1
  • 4. To be able to follow a path towards formulating a logical answer or solution to this question, a ‘pattern of thinking’ that is widely known in the field of moral philosophy will be naturally applied throughout the chapters: the virtues and vices ethics. Virtues and vices ethics emphasize the character or personality of role models as justification of given acts or behaviour. I have chosen for this approach because it suits best with the overall body of thought of ‘Ali ibn Abi Talib narrated in his sayings and writings, which extensively cover human virtues and vices. The following aphorism captures much of his way of reasoning on virtues and vices: “A virtuous person is better than virtue and a vicious person is worse than vice”. This paper is structured as follows. In the first section of chapter two I will shortly portray the life and legacy of ‘Ali ibn Abi Talib. In the second section of chapter two I will describe the body of thought of ‘Ali ibn Abi Talib as I will do this in a broader fashion by discussing his view on the development of certain qualities and interlocking virtues for building the ideal human personality and society. In the third chapter I will depict what the ideal mindset is of a professional in a modern-day organization and how he should deal with a given ethical dilemma in accordance with that mindset. The concluding chapter four is dedicated for describing the ideal professional in a modern- day organization by combining the relevant aspects of chapter two (the ideal human personality) and chapter three (the ideal mindset) with the appropriate moral principles through a diagram that represents a visual answer of the research question. The virtues, attributes, ideals and principles depicted in this diagram render the ideal professional and they will be elaborated on. 2. The ideal personality 2.1 ‘Ali ibn Abi Talib ‘Ali ibn Abu Talib was born in the year A.D. 598 in Mecca. Unique is the fact that he was the only person born inside The Ka'aba sanctuary, considered the House of God and the holiest place for all Muslims. From the beginning of his life ‘Ali ibn Abu Talib was adopted, raised and educated spiritually and mentally by the prophet Mohammed himself. The prophet shared his contemplations with his ‘foster son’ to strengthen moral notions. As such he learned 2
  • 5. from an early age to live with dignity and he intensely grasped the veracity of the prophet’s character. As a young boy at the age of thirteen ‘Ali ibn Abu Talib distinguished himself by declaring three times in a gathering of close relatives of the prophet that he believed in Mohammed as a messenger and prophet sent by The Supreme Being to humanity, whereupon the prophet took his hand and proclaimed ‘Ali ibn Abu Talib status in relation to him by saying: “You are my brother in this world and in the hereafter”. He himself said about this in a later stage of life: “When truth was revealed to me I never doubted it”. This firm conviction of ‘Ali ibn Abi Talib at such an age made men of thought like historians, scholars and clergyman perceive it as exemplary proof that he as a youngster had a free will and had developed a rational mind. He proved to be a brave and loyal soldier in the spiritual and physical sense for the religion of Islam. When the prophet Mohammed said he was ordered by God to give his daughter, Fatimah al-Zahra, to ‘Ali ibn Abu Talib in marriage he also became the prophet’s son-in-law. In A.D. 661 he was struck a fatal blow on his head by the poisoned sword of a mercenary killer while praying in the mosque in Kufah (modern-day Iraq) and died a few days later. He is buried in the nearby city of Najaf and his shrine is still visited by millions of people from all over the world. According to the scholastic paradigm dominant in Islam, ‘Ali ibn Abi Talib was the most truthful person among the reporters of the prophetic traditions and the leading scholar of religious law after the prophet. As such, it considers him the most knowledgeable, faithful and virtuous person in Islam after the prophet Mohammed. His legacy to Islam can be broadly divided in two categories of sciences: intellectual ('aqli) and transmitted (naqli). The intellectual (and spiritual) sciences consist of a range of disciplines such as literature, grammar and rhetoric, philosophy, metaphysics and theosophy, mysticism and gnosis, and Islamic numerology (i.e. an esoteric science dealing with the symbolic significance of the letters of the Arabic alphabet). The transmitted sciences are the sciences which depend upon transmission from some source, which for him was predominantly the prophet Mohammed, like the science of Qur’anic exegesis in the form of tafsir (the literal explanation), and ta’wil (the spiritual exegesis), hadith (narrations) and theology. Much of his knowledge and wisdom is captured in the compilation of his sayings and writings (i.e. sermons, quotations and epistles), known as Nahj al-Balagha 3
  • 6. (Peak of Eloquence). This book is considered of significant importance for Islamic civilization due to its intellectual, political and religious insights (Motahhari, 1997). 2.2 Body of thought Since the prophet Mohammed said “I was appointed for prophet hood so that I may accomplish moral perfection” and ‘Ali ibn Abi Talib his closest disciple was, the task of ‘Ali ibn Abi Talib after the prophet’s departure from this world was to extend and consolidate this mission. This post-prophetic task of continuing to herald moral perfection is embodied in ‘Ali ibn Abi Talib’s body of thought, which encompasses a broad perspective because its tenor concerns humanity as a whole. 2.2.1 Human personality and ideal society It begins with outlining the importance of human personality in order to build an ideal society. Through the lens of ‘Ali ibn Abi Talib society is perceived as a personality formed on the basis of virtues and the building of human personality is through the development of reason, ideals and personal qualities (Kattani, 1983). Reason is for him the inner meaning of man, a crucial feature of man to survive. It is the womb of the brain to bring forth thoughts, making it a seminal tool to comprehend knowledge. Reason results in transferring the personality to its proper sphere, where strong qualities and virtues prevail (Kattani, 1983). Strong personal qualities are according to ‘Ali ibn Abi Talib’s view of the existence of man a pillar embodying the value of man (Kattani, 1983). What follows is the concise description of qualities that can be discerned and which were a natural part of his personality. Integrity and truth are gentle qualities making all action principled. Right and justice are correlated qualities which have a conscientious nature and the values between the two qualities can be found in faith. Love and sincerity are an inseparable set of virtues giving the world warmth to continue the path of harmony. Determination and resolution are two virtues resulting from being steadfast, strength and will, to shape focus and overcome adversities. A consistent set of virtues is a firm fundament to have a sound intellect to understand and a sound program to follow in daily life (Kattani, 1983). The outward behaviour of an individual must reflect his inward structure of virtues to be able to contribute to the well- 4
  • 7. being of the environment he is part of. Developing virtues however is never finished; virtues need polishing. This is an ongoing process to refine moralities and ameliorate the human personality, which at its turn will enhance the individuals’ solicitous efforts for a better society. Striving towards a better society therefore begins with the individual taking his responsibilities and be a living example for others. The universal educational slogan “creating a better society begins with yourself” fits therefore perfectly with ‘Ali ibn Abi Talib body of thought, with the emphasis that the basis of this body of thought is the individual taking his explicit responsibilities towards society as well as implicit responsibilities toward the Divinity, because the transient reality in this world heeds continuous attention and refinement. So what are the springs of the ideal human personality who can adequately meet the just mentioned responsibilities in order to make up the ideal society from the perspective of ‘Ali ibn Abi Talib? This is summarized in the diagram on page seven. It begins with being, because being is the source of everything, which is in its totality God: the Great Cause, the Almighty and Exalted. God is the complete essence, the perfect reality and constant subsistence. Out of being comes man with the two features of reason and body. Reason is not negatively influenced by body and it is able to ‘connect’ with the essence of being. From this ‘connection’ reason can obtain the conception of knowledge. Knowledge is in contact with the reality of essence and transformed from the caves of the soul to become the culture of man. Culture amalgamates with the reality of essence and what subsist from this, results in virtues, skills and glorious deeds. These three features saturate each other to generate respectively truth, goodness and beauty. Truth, goodness and beauty form a union that cultivates the civilisation of man. From civilization are born equally justice, happiness and idealisation. These three elements jointly bring forth the perfect being. The second feature of man, body, obtains ability through its contact with the essence by its link with reason. Ability has no value without the glory of knowledge touching it to become will. Will doesn’t know where to head without the guiding of rich culture, as ‘Ali ibn Abi Talib said that there is “no greater heritage than culture”. Thereupon it is bravery that embellishes will. Bravery as a just virtue is polished by the union of truth, goodness and beauty. Consequently it is transformed in heroism, an intrinsic feature related to soul and mind before it is measured by extrinsic actions. Heroism is covered by beauty, truth and idealisation. It adorns perfection and perfection renders the ideal person. 5
  • 8. From the perspective of ‘Ali ibn Abi Talib the ideal society then is an outcome of the development of all the aforementioned interwoven virtues into a society that is free of flaws due to its internal consistency. For ‘Ali ibn Abi Talib and his adherents it is a timeless ideal of freethinking humans which must serve as a basis to organize terrestrial life, for humans have a mind and a free will while life doesn’t possess a self-organizing scheme or mechanism. Men like ‘Ali ibn Abi Talib and alike took the lead to realize this ideal in their epoch. In this sense his aphoristic wisdom speaks volumes: “Do not be one of those who hope for a better world to come without working for it”. 6
  • 9. BEING MAN ESSENCE REASON BODY REALITY KNOWLEDGE ABILITY SUBSISTENCE CULTURE WILL VIRTUES SKILLS GLORIOUS DEEDS TRUTH GOODNES BEAUTY BRAVERY S CIVILISATION JUSTICE HAPPINESS IDEALISATION HEROISM PERFECTION THE IDEAL PERSON THE IDEAL SOCIETY Figure 1: The ideal human personality and society (Kattani, 1983) 7
  • 10. 3. The ideal mindset 3.1 The attributes of the mindset An organization always wants steady focus and continuation in the words and action of the professional employed at it. The mindset of a professional is indispensable for creating the mindset of the organization, which is embodied in the dominant work culture of the organization. Developing the ideal mindset implies adopting certain attributes to set the right example for other professionals in the organization. It all begins with authenticity. ‘Ali ibn Abi Talib said that “blessings are for the man (...) whose intentions are always honourable”. Authenticity will automatically generate a conscious attitude of doing things incorruptibly with clean intentions. Like said above, the mindset of the professional creates the mindset of the organization. If the majority of professionals within the organization don’t have clean intentions, the culture within the organization will be polluted and the organization will gradually see itself in decay. Often it is vital for an executive to give the right example by communicating a vision and showing authenticity. Being transparent and showing empathy are means to let people perceive it as authenticity, but people have the ability to distinguish genuine behaviour from attitudinizing behaviour. The aspect of diligence is irrefutably important in the work sphere. Nowadays the field of organizational psychology extensively researches the importance of work and productivity for the mental happiness of the individual, while more than fourteen hundred years ago ‘Ali ibn Abi Talib gave advices emphasizing the importance of diligence. Like being perseverant as an intrinsic motivation: “Persist in your action with a noble end in mind… Failure to perfect your work while you are sure of the reward is injustice to yourself”. Or working hard as an extrinsic motivation: “whoever is not diligent in his work, will suffer”. If a professional in a modern organization fails to meet the required performance level, the manager will usually inflict disciplinary punishment on him. Intrinsic and extrinsic motivation will push the professional to do his utmost best to achieve the highest results possible, because wanting something without effort is a reprehensible attitude, as ‘Ali ibn Abi Talib said: “Do not be among those people who want to gain good returns without working hard for them”. It is therefore a duty upon the professional to always avoid laxity in work, for laxity limits progress and results in 8
  • 11. losing or wasting opportunities, and the latter will result according to ‘Ali ibn Abi Talib in “grief and sorrow” (like the disciplinary punishment of a manager on the professional). Within the organization the professional has to work together with colleagues in teams or projects. This kind of method of working is an effective structure to divide work. In the era of ‘Ali ibn Abi Talib the division of work was also a way to divide responsibilities among people, witnessing the advice to his adherents: “Divide and distribute work (among your servants) so that you can hold each one responsible for the work entrusted to them; this is a better and smoother way of carrying on a work than each one of them throwing the responsibility of every bit of work on somebody else”. In modern-day organizational context distributed work activities often impel the need for consultation. The significance of consultation in the view of ‘Ali ibn Abi Talib was clear when he said that “no support and defense are stronger than consultation”. Consultation is about exchanging ideas, information and knowledge. Through this exchange one can often come to a satisfying compromise or solution to certain issues that appear to the surface. Another goal of consultation in the view of ‘Ali ibn Abi Talib is “to learn something from the experience of the learned and the wise”. A (young) professional benefits much from consulting senior colleagues in the organization, as their experience, knowledge and advice is valuable to limit mistakes and make progress. Progress is also what an organization strives for, but times arise when its activities are on the decline. It therefore wants from professionals an attribute on which it can count in times of prosperity and in times of hardship: loyalty. Loyalty implies commitment and participation, which can mean in ‘Ali ibn Abi Talib’s body of thought for a professional to “never make excuses in discharging (…) responsibilities”. Commitment and participation is then a predictor of promise keeping, an important virtue of a professional to be perceived as trustworthy and plausible. ‘Ali ibn Abi Talib’s expressed the significance of promise keeping by saying: “whenever you have promised anything, keep it with all the strength that you command, for whatever differences of opinion might exist on other matters, there is nothing so noble as the fulfilment of a promise”. When disputes occur in an organization that might prompt the professional to break his promise, he should persevere at such moments and “wait in patience for wholesome results to follow than to break it out of any apprehensions”. In sum, loyalty makes the 9
  • 12. professional transcend expediency to think and act for the collective benefit of the organization by way of commitment, participation and promise keeping. 3.2 Dealing with ethical dilemmas In modern-day organizations professionals can be confronted with moral issues. Ethics is about truly understanding what is right and wrong and distinguishing between them when confronted with in a certain situation. When a professional has to question what the right or wrong thing is to do, he is confronted with an ethical dilemma. An ethical dilemma by default means choosing between alternatives. It can be of the ‘easy’ type in the plain case of right versus wrong conduct. Or it can be of the ‘complex’ type, when it involves a matter of right versus right. So how to deal as a professional who has developed the ideal mindset with an ethical dilemma? The ideal mindset as described in the preceding section consists of four coalescing attributes: authenticity, diligence, consultation and loyalty. They coalesce because one cannot attend to one attribute and mitigate the other. How does this apply in a practical situation? Take for example a professional who has to finish a report within a limited time span or before a given deadline. Having begun working on the report is the professionals’ implicit agreement or promise that he will finish the report on time. From the perspective of the manager this predicts in a sense the loyalty of the involved professional. However, while working on the report the professional discovers that the given time span or deadline is too narrow for finishing the report in an excellent manner, while he usually takes his time to work diligently on given assignments and tasks (since impeccability is his trade mark). He decides to ask a colleague to assist him in making the report and the colleague agrees (consultation and loyalty). The two work jointly till shortly before the deadline. The colleague decides to leave due to other commitments and not long after he left, the professional discovers some huge mistakes done by his colleague. Here begins the ethical dilemma, as the professional has a choice of two alternatives. The first alternative can result in sacrificing yourself, blemishing your reputation and following two attributes while neglecting the two other attributes of the ideal mindset. And the second alternative means sacrificing the colleague who has helped you out when it was needed (though he made mistakes unwittingly), blemish his reputation and like follow two of the four attributes of the ideal mindset. They are as follows: 10
  • 13. The first alternative is that he can correct the mistakes himself, neglect the deadline and hand in the flawless report later. In that case the manager wants an explanation for the delay, and this delay can blemish the reputation of the professional. After all, since the professional is involved in a boss-employee agreement he is attended to be genuine, work hard, keep promises, be communicative and report possible flaws. From the perspective of the professional he has followed in this situation two of the four attributes of the ideal mindset, namely authenticity and diligence, while not acting upon the two other attributes of consultation (not reporting the mistakes of his colleague to the manager) and loyalty (breaching the implicit ‘covenant’ of promise keeping, albeit in an unintentional manner). As such the professional has chosen not to involve the colleague who has helped him out so that the colleague’s reputation won’t be blemished, while he accepts that this choice will probably have a negative effect on his reputation. Because from the perspective of the employer this professional has neglected all of the four attributes due to the mere delay in finishing the report, out shadowing positive opinions and experiences dominating the reputation that the professional had prior to this incident;  The second alternative is that he can confront his colleague face-to-face with the mistakes he made and demand from him to correct those mistakes alone or offering him to correct them jointly, resulting in handing the report not on time due to this correction. In that case the professional follows the attributes of authenticity (clean intentions towards his colleagues) and diligence (correcting mistakes to produce a flawless report). Or the professional can demand from his colleague to confess his mistakes in the manager’s office, thus making him take full responsibilities for his mistakes. In that case the professional follows the attributes of consultation (be transparent and report flaws) and loyalty (by adhering to the manager’s policy). Or else the professional can opt to confront his colleague in front of the manager without their prior knowledge, with the risk of blemishing his reputation indirectly by the mere reporting of this incident, or directly through the unexpected confrontation which can be so intimidating that it forces him to confess the errors he made. Likewise in that case the professional would follow the two attributes of consultation and loyalty. For a professional in an organization confronted with the above depicted ethical dilemma it is hard to choose between the two described alternatives. It is probably not 11
  • 14. likely that there can be a situation where the professional is able to cover all of the four attributes. So in the end it’s about configuring a compromise in order to create some sort of win-win situation to normalize the state of mind of the involved professional(s), thus choosing the ‘right’ thing within the sphere of possibilities of doing the ‘right’ or ‘wrong’ thing according to the professional’s conscience and his moral norms. From the point of view of ‘Ali ibn Abi Talib your conduct is always right when you show generosity and tolerance towards others: “Admonish your comrade by good deeds and kind regards, and ward off his evil by favouring him”. When confronted with an ethical dilemma a professional can therefore opt not to act to the detriment of his colleague, for the colleague will sense this goodwill implicitly and this induces him to think about the professional’s moral standards. In this manner the professional can become a role model for his colleague(s). 4. The ideal professional: conclusion What was depicted in the previous chapters will be melt together in this chapter to obtain a clear picture of the ideal professional in an organization from the perspective of ‘Ali ibn Abi Talib. The concept of the ideal professional will be treated by discussing the interlocking relationships of all previous mentioned aspects of human personality, qualities and attributes, and in addition the appropriate moral principles will be added and elaborated on in this chapter. The structure of the concept of the ideal professional is visually depicted on the next page. This diagram is a variant to Kattani’s (1983) diagram of the ideal society (see chapter two, page seven of this paper). What follows in this chapter can be seen as a profound suggestion for a more desirable situation of subordinates’ moral conduct in modern-day organization through the development of virtues and attributes, ideals and principles. It begins with the human personality, consisting of reason, qualities (or virtues) and idealism. These three elements are in harmony with each other when the goal of all words and deeds is to progress spiritually and materially, for it is the first layer in the latent structure of the ideal professional. Reason is the essence of man, for there is no thought without reason. Qualities are virtues that determine the value of man. And the path of ideals is the runway of conduct with the environment that surrounds the 12
  • 15. HUMAN PERSONALITY QUALITIES REASON IDEALS MORAL PRINCIPLES ATTRIBUTES AUTHENTICITY RIGHT FOR AUTONOMY INTEGRITY TRUTH CONSULTATION RIGHT FOR INTELLECTUAL PROGRESS RESOLUTION DETERMINATION DILIGENCE RIGHT TO ACHIEVE LOYALTY SOLIDARITY CONVICTION SINCERITY PERFECTION THE IDEAL PROFESSIONAL THE IDEAL ORGANIZATION Figure 2: The ideal professional / the ideal organization 13
  • 16. the individual. Now it is these two latter aspects of human personality, qualities and ideals, which are the springs of perfection in an organization. Qualities are related with attributes (of the ideal mindset), and their intermingle is vital to constitute an individual culture of occupational craftsmanship, pragmatism and no- nonsense. It begins with the attribute of authenticity to do things intentionally and incorruptibly. An authentic professional has both integrity and truth as qualities. When people have a reputation of him that contains integrity and truth, he can easily make direct appointments for consultations with (junior, medior and senior) colleagues, managers, customers, suppliers and so forth, as this reputation is based on prior experiences with the professional. Consultations yield new theoretical and practical knowledge about which ‘Ali ibn Abi Talib said that they are “the best signs of distinction”. This newly acquired knowledge generates more resolution and determination for a professional to complete work (more) diligently. Satisfaction and happiness from diligence leads to loyalty. As described in chapter three, the attribute of loyalty is about commitment, participation and promise-keeping. Out of loyalty is born conviction and sincerity forming jointly the spring of perfection of individual work culture. In the lap of the second aspect, ideals, grow moral principles. Moral principles mould the right work climate of idealism and justice and it nourishes the belief that the nature and goal of the professional’s actions are in accord with the principal. They are paradigmatically shaped within the compartment of ideals in the professional’s mind. For each attribute (of the ideal mindset) a moral principle fits that by default approves of the goal and nature of the actions that are derived from the attribute. The principles are elaborated on in the next paragraphs. The principle of right for autonomy is about voluntariness in thought and behaviour and a determined consideration. As an effect this principle has a strong correlation with the attribute of authenticity, as this correlation means that the professional decides and acts upon own values and ambitions in life. This is possible in the perspective of ‘Ali ibn Abi Talib, as he attested that human beings have “complete freedom to do as they like”. The right of autonomy thus means being a free agent in an organization to do things with authenticity (voluntarily and determined). 14
  • 17. The principle of right for intellectual progress is about acquiring knowledge, of great significance in the body of thought of ‘Ali ibn Abi Talib as he said that “no exaltation is superior to knowledge” and “the more you make use of knowledge the more it increases”. Acquiring knowledge inside and outside the organization by all lawful and honorable means necessary is thus strongly exhorted to the professional and this is backed by the principle of right for intellectual progress. Intellectual progress is a predictor of high performance by diligence. This is backed up by the principle of the right to achieve, for every professional in the organization must get equal chances and be offered all the possibilities and conditions to excel in work, as this is of benefit for the professional as well as the organization. Finally the principle of solidarity corresponds with the attribute of loyalty, for this principle is about feelings of unity, altruism, generosity, tenderness, devotion and goodwill in an organization. Solidarity and care for others like colleagues is according to ‘Ali ibn Abi Talib a good affair to make people be loyal towards you in the end: “Care for them with the tenderness with which you care for your children, and do not talk before them of any good that you might have done to them, nor disregard any expression of affection which they show in return; for, such conduct inspires loyalty, devotion and goodwill. Attend to every little of their wants not resting content with what general help that you might have given to them, for sometimes, timely attention to a little want of theirs brings them immense relief. Surely these people will not forget you in your own hour of need”. The professional then always ought to be solicitous towards individuals with whom he has to deal with in the work sphere, like his colleagues, managers, customers and suppliers. Showing solidarity as a professional certainly bears its fruit in the organization, as it is the trade mark characterizing the ideal professional in an organization. In sum, each layer in the diagram corresponds with the mindset for professional perfection in an organization. The result is an organization that develops its professionals through the interlocking aspects, hence turning them into the ideal professionals who make up the ideal organization which is not impaired by weaknesses or flaws. 15
  • 18. When striving for professional perfection the behaviour that should be shown according to ‘Ali ibn Abi Talib is the behaviour that let other people “crave for your company”, for it is you who can craft your own personality, set the right example for others and hence distinguish your position in organizational and societal contexts. That is the paramount lesson that we can discern from the described body of thought of ‘Ali ibn Abi Talib: an inspirator living in the minds of the impressed, amazed and speechless. References Azmi, S. (2005). An Islamic approach to business ethics. Economic Issues, May 2005. Imam ‘Ali ibn Abi Talib. (1984). Nahjul Balagha (Peak of Eloquence) – Sermons, Letters and Sayings of Imam ‘Ali Ibn Abi Talib. Transl. Askari Jafri, eleventh revised ed. Accra: Islamic Seminary Publications. All quoted sayings in this paper come from Nahjul Balagha and from the famous epistle to Malik al-Ashtar (governor of Egypt appointed by ‘Ali ibn Abi Talib). Both available online: http://www.al-islam.org/masoom/sayings/saying5.html and http://www.al-islam.org/nahjul/letters/letter53.htm Jamal Uddin, S. (2003). Understanding the framework of business in Islam in an era of globalization: A review. Business Ethics: A European Review, 12 (1), 23-32. Kattani, S. (1983). Imam Ali: A Beacon of Courage. Transl. I.K.A Howerd. London, UK: Muhammadi Trust. Motahhari, M. (1997). Glimpses of the Nahj Al-Balaghah. Transl. Ali Quli Qara'i. Tehran, IR: Islamic Culture and Relations Organization. Source image (pag. i): http://www.cartage.org.lb/en/themes/GeogHist/histories/Oldcivilization/Egyptology/ Calligraphy/art5.jpg 16