3. - ECM for the Masses
- What’s New for IT Pros
- Enterprise Search
- Architecting a SharePoint Server Farm
- Dashboards
- Intranet Building
- Unleashing the Business End User
SESSIONS ATTENDED
4. 4
ECM for the Masses by Steven Magid (OFC202)
65% project
failure rate
User
empowerment
Valueless
participation
User
purpose
Value
reasons
SharePoint 2010
Policy
makers
5. 5
ECM for the Masses by Steven Magid (OFC202)
30 million docs in a
library – 4000 per
view
Folders –
permissions,
retention schedules
Doc ID – duplicates,
manual crawl for
moved docs
Drag n drop
Content Type hub –
get it right
Record Centre access
+ doc library
6. 6
Sandbox Solutions :
ringfenced + resources =
< impact, governance?
SSP’s 2007 = Service
Architecture in 2010 :
own db’s = scalability
Upgrade BP = Database
Detach and Upgrade :
Farm av, content only
What’s New for IT Pros by Richard Riley (OFC204)
7. 7
Enterprise Search by Peter Reid (OFC306)
Configure Web parts, best bets, keywords, scopes
Extend BCS, federation, terms, rank profiles, XSL edits
Create iFilters, OpenSearch, API’s, web parts, custom connectors
= Extensible search
8. 8
Enterprise Search by Peter Reid (OFC306)
Small farm 0 – 10 million items Single server, 2 tier setup
Medium (shared) 10 – 20 million items Query and Admin servers
Medium (dedicated) 20 – 40 million items 6 – 7 servers, redundant
Large farm 40 – 100 million items Many as you like, mirrored
22 out of box web parts for search (lots unsealed)
9. 9
Architecting a SharePoint Farm by Ben Curry (OFC307)
Foundation – 4
service apps only
No 2 service apps
alike
No guessing on
memory
Availability planning
– LOB systems
Index out, crawl in Separate web servers
Adjust SMTP properties in IIS,
2MB default on incoming email
Education of users on error msg,
trace log, correlation ID
10. 10
Dashboards by Ryan Jamieson (BIN208)
Single Screen Snapshot
Story about something
to someone
Zero learning curve Graphical No scrolling
See patterns Uncluttered
Remove non
essential ink
15. 15
Intranet Building by Steven Magid (WTB203)
Does your intranet
motivate and inspire
your staff?
16. 16
Intranet Building by Steven Magid (WTB203)
Build With the right suite of sites
Promote Info from collaboration to public access
Design A good theme, keep up with trends, uniform across intranet
Plan According to your audience (storage, permissions, gov, collab)
Govern Required for success (strategic, tactical and content teams)
17. 17
Unleashing the Business End User by Rian Durandt (BIN218)
BI / Analytics /
Performance Management
Hardware / software / external
services / internal efforts
In 2010 ….
Convergence with other
Enterprise themes
Collaboration, harnessing search,
mining unstructured data
= 59.3 Billion Dollars = 79.8 Billion Dollars
= 139.1 Billion Dollars
(or $381m every day!)
18. 18
Unleashing the Business End User by Rian Durandt (BIN218)
Hermeneutics
Ashby’s Law of
Requisite Variety
Autopoiesis Minger’s Definition
19. 19
Unleashing the Business End User by Rian Durandt (BIN218)
Support for DIY
BI not great
No empire building
Huge training
implications
Governance!!!
Individual priorities
vs business’s
Steercom +
competency centre
IT + business Semi x 2 Make it easy
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.
So if you take a look at this history there is a lot of tension, lots of different players involved. The first set of players you see on the screen here are the policymakers that people in govt, law enforcement agencies that are defining the requirements for storing disposing and retaining information,. They want to ensure that corps are being transparent and they want to ensure that ppl are acting in accordance with the law.
The next group of ppl are the ppl who are runnig the company. The cxo. They want to ensure they getting the most value out of their people and the most value out of their informaiton. And they want to payback the shareholders or pvt owners of the company.
Next is the group that is struggling, the legal people. The ppl in corp affairs, the records managers, the compliance officers. This is the group that is hard done by because they are typically beat up on. All those problems with file shares and enforcing corp metadata, these guys are ussually blamed for that. So these are the people that are typically down trodden bc the end user is saying, I don’t want to do this, this isnt helping me out. But these are the ppl responsible for ensuring that the company acts in accordance with the rules that are being pushed down on them and acts in accordance with responsible information management.
Finally there is this huge gr of ppl.the end users. They justwant to get their job doen and if you going to tax them in any way then they better see a payback for their engagement – 3 mins for every 1 invest,ment. Otherwise its not worth their while an dthey will find alternative solutions. They will store information on USB drives, they will take it home with the,m. they will put it in the cloud.
If you don’t make it easy for them to get their stuff into an info managemnt repository and see the value of what they doing they just not going to participate.
So how do we solve all this. A lot of tension goiong on. Ppl with different objective,s, Its possible to bring these people together and to give them a solution.