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LADOTD Video Conference
Video Conferencing Applications

•   Meetings
•   Distance Learning
•   Group Projects
•   Telemedicine
•   Judicial & Legal Applications
•   Emergency Response
•   Surveillance & Security
•   Home Office
Workshop Outline


1. Statewide VTC System Summary

2. How to make a point-to-point call

3. How to make a multipoint call

4. Best Practices and Etiquette

5. Questions & Answers
Statewide VTC Diagram
Software Generated System Report
Statewide Video Conference
History

 Phase 1 (June 2004)     Phase 2 (June 2005)   Phase 3 (June 2006)
District 02              District 04           HQ ANNEX North

District 03              District 05           HQ ANNEX South

District 07              District 08           6 portable units
District 61              District 58
District 62              2 portable units
Traffic Services (S45)   Gatekeeper
LTRC                     Border Controller
DOTD HQ (5 Units)
MCU

*Fully Operational in June 2005
*All Systems are IP based
*On August 31, 2005, two days after Hurricane Katrina, HQ was able to
video conference with Hammond and Bridge City district office.
Local VTC Capabilities


     PTP              Multipoint          Traversal Calls     Multimedia



Allows users to      Multipoint Control   Bordercontroller    Multimedia
dial up any          Unit (MCU) is        allows calls to     equipment are
endpoint on the      capable of           endpoints outside   available in all the
DOTD network         connecting up to 3   of the DOTD         conference room
through IP           simultaneous         network to VTC      and class room
address or E.164     conferences with     endpoints           systems such as
Alias. The           up to 16 sites.      anywhere in the     projector,
coporate                                  world.              DVD/VCR player,
directory is also                                             document camera
available so                                                  and audio
users can dial up                                             amplifier with
sites by selecting                                            speakers.
site names.
Video Conference Security
     Secure ConferenceTF provides embedded
     encryption for both Point-to-Point and MultiSite
     call and ensures both privacy and security.
      Multipoint
     The system is delivered with integrated
     Expressway™ firewall traversal technology.

     When used together with a TANDBERG Border
     Controller it enables:

     Secure and seamless traversal of ANY firewall.

     No missing features when traversing the firewall
     – works with H.264, MPEG4 audio, encryption.

     H.460.18 and H.460.19 ITU Standardized
     firewall traversal, support.
VTC Call Administration
           Multipoint Control Unit (MCU)

•   Support ISDN and IP networks at call rates up to 2Mbps
•   Multiple simultaneous conferences
•   Up to 16 Video sites and 16 telephony calls
•   Encryption
•   Layout control
•   Duo Video
•   Web-Interface Control
•   Password protection feature
VTC Call Administration

                  Gatekeeper

•   Call Control and registration
•   Firewall Traversal
•   URI Dialing
•   Call Policy (ex:call screening, redirection)
•   Zone Management
VTC Call Administration

             Border Controller

• Secure firewall traversal of any firewall or
  NAT
• Registration of traversal enabled enpoints
Crestron Touch-Panel
Touch-panel Main Menu
Touch-Panel Sub menu
Using the Tandberg 770MXP Remote Control



         Use the arrow keys and press OK to navigate
         through the menus. The system’s most
         commonly used functions are also accessible
         directly from the remote control.

         The touch-sensitive activation strips are
         installed on left and right side of the remote to
         allow users to wake up/activate the system
         without pressing any buttons.

         The reach of the remote control signal is 20
         meters (65 ft).
Using the Tandberg 770MXP Remote Control
Using the Tandberg 770MXP Remote Control



         1. Mic Off turns your microphone on and
         off.

         2. Arrow keys are used for navigation in
         the menu and for moving the camera*
         when the menu is hidden.

         3. Volume + and – adjusts the Codec
         volume only and not the monitor's
         Volume.
Using the Tandberg 770MXP Remote Control



          4. The Layout key toggles between full
          screen and different display layouts.

          5. Cancel takes you back one step in
          the menu system. Use Cancel to delete
          characters in an input field. Press and
          hold the Cancel key for 1 second to
          close the menu.

          6. Press the Call key to place a call.
Using the Tandberg 770MXP Remote Control

           7. Camera presets define specific camera
           positions. Move the camera to the
           desired position and press and hold a
           number key for 1 second to save the
           current camera position to that number
           key. To activate a preset whilst in a call,
           simply press and release that number
           key.

           8. Snapshot takes a snapshot of your video
           only while you are in a call.

           9. The Presentation key switches to a
           predefined presentation source. If the
           Presentation key is held down for 1
           second then the Presentation video
           sources menu will appear.
Using the Tandberg 770MXP Remote Control



          10. Press OK/Menu to show the menu and
          to select menu items.

          11. Use Zoom + and – to zoom the camera
          in and out.*

          12. Selfview displays your outgoing video.
          Press Selfview again to turn selfview off,

          13. Use the Phone Book to store and recall
          video contacts for easy placement of
          calls.
Using the Tandberg 770MXP Remote Control



          14. Use the red End Call key to end the
          current call. Pressing this key when not
          in a call will place the system in Standby
          Mode.

          15. Number/Letter keys function in the same
          manner as with a mobile or cellular
          phone.

          16. Press Touch tones when you are in a
          call and need to dial extension numbers
          etc. (instead of presets). Press the
          OK/Menu button to exit Touch Tones.
The 770MXP welcome Screen
Tandberg Classic EP Remote
Classic EP Welcome Screen




After the system has performed a self-test routine, product logo and a
‘Welcome’ menu will be displayed on the monitor. This menu should
provide you with the most important system information. The three color-
coded commands shown correspond with the Quick keys on the remote
control. This means that to make a call, you can press the green quick-
key.
On-Screen Indicators
On-Screen Indicators
How to make a PTP call?

  Step 1                Step 2              Step 3



Turn on system         Select Video        Select the name of
using the touch        Conference tab in   the site and press
panel. This will       the main menu and   the dial button
activate the screen,   activate phone
projector, and the     book or press
Tandberg codec         phonebook button
                       on Tandberg
                       Remote
Troubleshoot a PTP Call
Common technical issues you might experience :

•   System does not connect
•   No video
•   No audio
•   No welcome screen
•   Not registered to gatekeeper
•   Link Down
•   No power
How to make a multipoint call?


                  District X

                               Remote Site
   District Y


                                 You

 District Z
                Head Quarter




2 Ways to make a multipoint call
1. Schedule a meeting through an administrator


Administrator

                            District Y          District X




          District Z
                              MCU

                                              YOU



                               H.Q.
          Remote                            *Reserve VTC
                                            conference rooms in
                                            advance for the
                                            designated sites
LADOTD VTC Contacts
                                                                         Schedule
                                                                          Contact
District                              Phone at                             DOTD      Schedule Contact
Section                      Site       Site     Schedule Contact Name   Number       PSTN Number
  02       Conference Room             02176     Nancy Atkins             02131     504-437-3131
  03       Training Center (Mobile)    03180     Virginia Hebert          03100     337-262-6100
  04       Conference Room             04393     Linda O'Neal             04332     318-549-8332
  05       Conference Room             05181     Lawana Lightsey          05131     318-342-0181
  07       Conference Room             07150     Michelle Jackson         07132     337-437-9131
  08       Conference Room             08176     Lana Durham              08133     318-561-5131
  45       Conference Room             45148     Betty Griffith           45131     225-935-0131
  58       Conference Room             58147     Kenneth Morris           58106     318-412-3131
  61       Conference Room             61176     Linda Dunn               61131     225-231-4131
  62       Training Center             None      Kathy Lamonica           62131     985-375-0131
  HQ       Conf. Room, 3rd Floor                 Diedra Hill              31200     225-379-1200

  HQ       Conf. Room, 5th Floor       31526     Carmel Dysart            31532     225-379-1532

  HQ       Classroom, 3rd Floor                  Stacey Brown             31279     225-379-1200
  HQ       Classroom, IT (EOC)                   Cookie Dauphine          31603     225-379-1603
  HQ       Auditorium                  None      Diedra Hill              31200     225-379-1200
  HQ       Tandberg-1000               Varies    Jamie Glynn              31530     225-379-1130
 LTRC      Conference Room             09195     David Jumper             09119     225-767-9119
2. Using Virtual Conference Rooms

                  Virtual Conference Room/MCU



                        Virtual Conference 1: 33711
                        Virtual Conference 2: 33712




       Endpoint          Endpoint           Endpoint          Endpoint



This type of call setup does not require scheduling, but endpoints will not be able
to control conference settings and there is a possibility of interrupting someone
else’s meeting
Best Practices and Etiquette
•   Always show up 15-30 minutes before a call
•   Proper light and camera settings
•   Testing, testing, 1,2,3…..
•   Leaving well enough alone
•   Identify yourself
•   Are you still with me?
•   Talking out of turn…..
•   Be on time, pay attention, and make sure
    everyone has the same information going into
    the meeting.
Questions?

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LADOTD Video Conference

  • 2. Video Conferencing Applications • Meetings • Distance Learning • Group Projects • Telemedicine • Judicial & Legal Applications • Emergency Response • Surveillance & Security • Home Office
  • 3. Workshop Outline 1. Statewide VTC System Summary 2. How to make a point-to-point call 3. How to make a multipoint call 4. Best Practices and Etiquette 5. Questions & Answers
  • 6. Statewide Video Conference History Phase 1 (June 2004) Phase 2 (June 2005) Phase 3 (June 2006) District 02 District 04 HQ ANNEX North District 03 District 05 HQ ANNEX South District 07 District 08 6 portable units District 61 District 58 District 62 2 portable units Traffic Services (S45) Gatekeeper LTRC Border Controller DOTD HQ (5 Units) MCU *Fully Operational in June 2005 *All Systems are IP based *On August 31, 2005, two days after Hurricane Katrina, HQ was able to video conference with Hammond and Bridge City district office.
  • 7. Local VTC Capabilities PTP Multipoint Traversal Calls Multimedia Allows users to Multipoint Control Bordercontroller Multimedia dial up any Unit (MCU) is allows calls to equipment are endpoint on the capable of endpoints outside available in all the DOTD network connecting up to 3 of the DOTD conference room through IP simultaneous network to VTC and class room address or E.164 conferences with endpoints systems such as Alias. The up to 16 sites. anywhere in the projector, coporate world. DVD/VCR player, directory is also document camera available so and audio users can dial up amplifier with sites by selecting speakers. site names.
  • 8. Video Conference Security Secure ConferenceTF provides embedded encryption for both Point-to-Point and MultiSite call and ensures both privacy and security. Multipoint The system is delivered with integrated Expressway™ firewall traversal technology. When used together with a TANDBERG Border Controller it enables: Secure and seamless traversal of ANY firewall. No missing features when traversing the firewall – works with H.264, MPEG4 audio, encryption. H.460.18 and H.460.19 ITU Standardized firewall traversal, support.
  • 9. VTC Call Administration Multipoint Control Unit (MCU) • Support ISDN and IP networks at call rates up to 2Mbps • Multiple simultaneous conferences • Up to 16 Video sites and 16 telephony calls • Encryption • Layout control • Duo Video • Web-Interface Control • Password protection feature
  • 10. VTC Call Administration Gatekeeper • Call Control and registration • Firewall Traversal • URI Dialing • Call Policy (ex:call screening, redirection) • Zone Management
  • 11. VTC Call Administration Border Controller • Secure firewall traversal of any firewall or NAT • Registration of traversal enabled enpoints
  • 15. Using the Tandberg 770MXP Remote Control Use the arrow keys and press OK to navigate through the menus. The system’s most commonly used functions are also accessible directly from the remote control. The touch-sensitive activation strips are installed on left and right side of the remote to allow users to wake up/activate the system without pressing any buttons. The reach of the remote control signal is 20 meters (65 ft).
  • 16. Using the Tandberg 770MXP Remote Control
  • 17. Using the Tandberg 770MXP Remote Control 1. Mic Off turns your microphone on and off. 2. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden. 3. Volume + and – adjusts the Codec volume only and not the monitor's Volume.
  • 18. Using the Tandberg 770MXP Remote Control 4. The Layout key toggles between full screen and different display layouts. 5. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field. Press and hold the Cancel key for 1 second to close the menu. 6. Press the Call key to place a call.
  • 19. Using the Tandberg 770MXP Remote Control 7. Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key. 8. Snapshot takes a snapshot of your video only while you are in a call. 9. The Presentation key switches to a predefined presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear.
  • 20. Using the Tandberg 770MXP Remote Control 10. Press OK/Menu to show the menu and to select menu items. 11. Use Zoom + and – to zoom the camera in and out.* 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, 13. Use the Phone Book to store and recall video contacts for easy placement of calls.
  • 21. Using the Tandberg 770MXP Remote Control 14. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby Mode. 15. Number/Letter keys function in the same manner as with a mobile or cellular phone. 16. Press Touch tones when you are in a call and need to dial extension numbers etc. (instead of presets). Press the OK/Menu button to exit Touch Tones.
  • 24. Classic EP Welcome Screen After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed on the monitor. This menu should provide you with the most important system information. The three color- coded commands shown correspond with the Quick keys on the remote control. This means that to make a call, you can press the green quick- key.
  • 27. How to make a PTP call? Step 1 Step 2 Step 3 Turn on system Select Video Select the name of using the touch Conference tab in the site and press panel. This will the main menu and the dial button activate the screen, activate phone projector, and the book or press Tandberg codec phonebook button on Tandberg Remote
  • 28. Troubleshoot a PTP Call Common technical issues you might experience : • System does not connect • No video • No audio • No welcome screen • Not registered to gatekeeper • Link Down • No power
  • 29. How to make a multipoint call? District X Remote Site District Y You District Z Head Quarter 2 Ways to make a multipoint call
  • 30. 1. Schedule a meeting through an administrator Administrator District Y District X District Z MCU YOU H.Q. Remote *Reserve VTC conference rooms in advance for the designated sites
  • 31. LADOTD VTC Contacts Schedule Contact District Phone at DOTD Schedule Contact Section Site Site Schedule Contact Name Number PSTN Number 02 Conference Room 02176 Nancy Atkins 02131 504-437-3131 03 Training Center (Mobile) 03180 Virginia Hebert 03100 337-262-6100 04 Conference Room 04393 Linda O'Neal 04332 318-549-8332 05 Conference Room 05181 Lawana Lightsey 05131 318-342-0181 07 Conference Room 07150 Michelle Jackson 07132 337-437-9131 08 Conference Room 08176 Lana Durham 08133 318-561-5131 45 Conference Room 45148 Betty Griffith 45131 225-935-0131 58 Conference Room 58147 Kenneth Morris 58106 318-412-3131 61 Conference Room 61176 Linda Dunn 61131 225-231-4131 62 Training Center None Kathy Lamonica 62131 985-375-0131 HQ Conf. Room, 3rd Floor Diedra Hill 31200 225-379-1200 HQ Conf. Room, 5th Floor 31526 Carmel Dysart 31532 225-379-1532 HQ Classroom, 3rd Floor Stacey Brown 31279 225-379-1200 HQ Classroom, IT (EOC) Cookie Dauphine 31603 225-379-1603 HQ Auditorium None Diedra Hill 31200 225-379-1200 HQ Tandberg-1000 Varies Jamie Glynn 31530 225-379-1130 LTRC Conference Room 09195 David Jumper 09119 225-767-9119
  • 32. 2. Using Virtual Conference Rooms Virtual Conference Room/MCU Virtual Conference 1: 33711 Virtual Conference 2: 33712 Endpoint Endpoint Endpoint Endpoint This type of call setup does not require scheduling, but endpoints will not be able to control conference settings and there is a possibility of interrupting someone else’s meeting
  • 33. Best Practices and Etiquette • Always show up 15-30 minutes before a call • Proper light and camera settings • Testing, testing, 1,2,3….. • Leaving well enough alone • Identify yourself • Are you still with me? • Talking out of turn….. • Be on time, pay attention, and make sure everyone has the same information going into the meeting.