2. Number of Community Hospitals:
1994 – 2014
All Hospitals
Urban Hospitals
Rural Hospitals
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14
Hospitals
Source: Analysis of American Hospital Association Annual Survey data, 2014, for community hospitals.
(1) All non-federal, short-term general and specialty hospitals whose facilities and services are available to the public.
(2) Data on the number of urban and rural hospitals in 2004 and beyond were collected using coding different from previous years to reflect new Centers
for Medicare & Medicaid Services wage area designations.
3. Announced Hospital Mergers & Acquisitions:
1998 – 2015
139
110
86
83
58
38
59
51 57 58 60
52
72
93
107
88
99 102
287
175
132
118
101
56
236
88
249
149
78 80
125
160
242
293
175
265
0
50
100
150
200
250
300
350
98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
Number of Deals Number of Hospitals
Source: Irving Levin Associates, Inc. (2016). The Health Care Services Acquisition Report, Twenty-Second Edition.
(1) In 2004, the privatization of Select Medical Corp., an operator of long-term and acute-care hospitals, and divestiture of hospitals
by Tenet Healthcare Corporation helped to increase the number of hospitals affected.
(2) In 2006, the privatization of Hospital Corporation of America, Inc. affected 176 acute-care hospitals. The acquisition was the
largest health care transaction ever announced.
(3) In 2013, consolidation of several investor-owned systems resulted in a large number of hospitals involved in acquisition activity.
4. Number of Hospitals in Health Systems:
2004 – 2014
2,400
2,500
2,600
2,700
2,800
2,900
3,000
3,100
3,200
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Hospitals
Source: Analysis of American Hospital Association Annual Survey data, 2014, for community hospitals.
(1) Hospitals that are part of a corporate body that may own and/or manage health provider facilities or
health-related subsidiaries, as well as non-health-related facilities including freestanding and/or subsidiary corporations.
5. with Digital Signage
Enhance the Patient & Visitor Experience
Interactive Wayfinding
Traditional Digital Signage
Queuing
✓
✓
✓
1
2
3
Info & Entertainment Kiosks✓ 4
6. Interactive Wayfinding
Relieve stress by helping people find their way
Interactive directories for key locations
Interactive maps with paths from point A to point B
QR codes pointing to online maps
Text messaging with turn-by-turn directions
7. Check in/admissions information in advance
Check in at self-service kiosks
View appointment status
Integrate queuing software with digital signage
Admissions & Queuing
Reduce perceived wait times in line
8. Messages, videos and live feeds
News, education, health tips and advice
Show event schedules and upcoming programs
Promote on-site services (cafés, gift shop)
Traditional Digital Signage
Inform, engage and entertain your audiences
9. Entertainment & games for patients and visitors
Donor Boards to recognize and promote giving
Menu Boards for cafés and restaurants
Video walls
Info & Entertainment Kiosks
Build community and promote on-site services
11. with Digital Signage
Increase Employee Engagement
71% of American workers are not engaged
Engaged employees are 480% more committed to success
Disengaged employees costs $370 billion annually
✓
✓
✓
1
2
3
Engaged employees are 37% more likely to recommend✓ 4
Engaged employees are 30% less likely to take a sick day✓ 5
12. 21 % higher productivity 26% higher profitability 37% lower absenteeism
Up to 65% lower turnover 41% fewer safety incidents
10% higher customer ratings &
233% greater customer loyalty
Companies with High Communication Effectiveness Show:
Healthcare Facilities with Digital Signage Show:
Visitors recall at least one
message 75% of the time
A 35% cut in
perceived wait times
Distraction reduces perceptions
of pain, lowers anxiety and stress
Effective Internal Communications
Better communications leads to higher engagement