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Dissertation Trident
Integrated Marketing Campaign

University of Bedfordshire   Luton I 24th September 2010
Agenda Trident

       •   Background
       •   Situation Analysis
       •   Strategy and Objectives
       •   Big Idea and Target Audience
       •   Operations
       •   Schedule
       •   Budget
       •   Evaluation
       •   Vision of the future




                                          2
TASK




       3
COME UP WITH THE BEST
    COMMUNICATION
PLATFORM THAT ENABLES
 TRIDENT TO ACHIEVE ITS
   AMBITIOUS GOALS.




                          4
THE BIG GOAL BEHIND:

GRAB MARKET SHARE
FROM THE CATEGORY
 LEADER WRIGLEY.




                          5
BACKGROUND




             6
TO GAIN A
LARGER SHARE OF THE FUTURE

YOU NEED TO
BREAK THE
CONVENTIONS
OF THE MARKET.




                             7
8
9
‘I like the way all the bits of gum are lined
  ‘The pack is cool, it                       up, it makes it feel a little bit special’
really jumps out at you’

                           ‘I like the writing on the pack, its
                                 funny and pretty random’




                                                                                           10
11
Trident chose
pleasure
as its brand
positioning.




                12
13
Source: Tridentgum.co.uk/2010
PHILOSOPHY
                                ‘Enjoy the long-lasting
                                flavours of Trident.’

                                ‘Smile and laugh.’




                                                          14
Source: Tridentgum.co.uk/2010
VALUES

            Joy
            Pleasure
            Excitement
            Taste




                                15
Source: Tridentgum.co.uk/2010
CURRENT ASSORTMENT ARCHITECTURE



        PeppermintStrawberrySpearmintTropical Twist             FLAVOURS
                                                                •Peppermint
                                                                • Strawberry
                                                                • Spearmint
        PeppermintSplashStrawberrySplashSpearmintSplash         • Tropical Twist




      Trident Splash: high uniqueness and exciting sensation

      Trident Soft: long-lasting flavours via its soft chew formulation and texture

                                                                                      16
Source: Tridentgum.co.uk/2010
CURRENT ASSORTMENT ARCHITECTURE



        PeppermintStrawberrySpearmintTropical Twist             FLAVOURS
                                                                •Peppermint
                                                                • Strawberry
                                                                • Spearmint
        PeppermintSplashStrawberrySplashSpearmintSplash         • Tropical Twist




      Trident Splash: high uniqueness and exciting sensation

      Trident Soft: long-lasting flavours via its soft chew formulation and texture

                                                                                      17
Source: Tridentgum.co.uk/2010
AS TRIDENT’S BIGGEST CHALLENGE IS:




COMPETE AGAINST

WRIGLEY

                                     18
19
Source: Marketingmagazine.co.uk/2010
WRIGLEY

           • Wrigley remains the world’s largest gum manufacturer
             and stands out in the market as category leader with a
             total market share of 83 percent in the UK

           • Wrigley, as quasi-monopolist, virtually formed its own
             categories

           • Wrigley’s Extra has become the most recognised
             chewing
             gum in the market




                                                                      20
Source: Marketingmagazine.co.uk/2010
• Extra is the most valuable brand within the Wrigley
            product portfolio and had sales of £153.9m in 2009,
            while its Airwaves variant was worth £30.9m

          • With the introduction of 5, Wrigley launched a new
            sophisticated, stylish and adult feeling product;
            targeting teens and young adults




                                                                  21
Source: Marketingmagazine.co.uk/2010
In comparison:

           • Trident had sales of £19.1m in 2009 and holds 15 percent
             market share in the UK

           • Since the UK launch of Trident (2007) sales plummeted
             from £26.2m in 2008 to £19.1m in 2009




                                                                        22
Source: Marketingmagazine.co.uk/2010
TRIDENT NEEDS
TO RETHINK ITS
STRATEGY
AS THERE IS NOT JUST
WRIGLEY AS COMPETITOR.




                         23
24
Source: Key Note Confectionery 2010
Mints and chewing gum are aimed at the same targets

           Consumers tend to choose gum for its functional uses:
           refreshment and breath freshening
           A number of mint products now target the breath-
           freshening and oral health care market;
           sugar-free ranges offer a healthier option




                                                                   25
Source: Key Note Confectionery 2010
26
Source: Key Note Confectionery 2010
INSIGHT HUNTING




                  27
COMMUNICATION   SOCIETY




MEDIA           CONSUMER




                           28
√                         √               √




         Healthy living             Newlifestyle              DIY Mentality   Family & Friends




                                                                                                 29
Source: Key Note Confectionery 2010/ TouchPoints3 Experience 2010
COMMUNICATION         SOCIETY

                Society is more demanding




 MEDIA                CONSUMER




                                            30
Men and women consume chewing gum and mints nearly similarly




    Consumption by sex in percent
    Chewing gum; Mints
                 61.3
                          54.6
             47.4
                        44.3




          Women       Men




                                                                          31
Source: Key Note Confectionery 2010
Consumption by age in percent
                                      Chewing gum; Mints

                                         75.9
                                             58.5                                             63.3


                                                                                            16.4


                                          15-19     20-24   25-34   35-44   45-54   55-64    65+




    Mints users tend to have an older age profile in comparison to chewing gum


                                                                                                     32
Source: Key Note Confectionery 2010
BENEFITS OF CHEWING GUM: INTERNAL



                           Gums…

                           • releasenervous energy and provide an
                            outlet for frustration and irritation

                           •   helpto focus and concentrate

                           • helpto ease stress, tension and to
                           improve mood

                           • increaseblood flow to the brain, influence
                           brain activity positively




                                                                          33
Source: Gumlink.com/2010
In today’s world of multi-tasking, lack             of concentration
    and increased                stress are challenges that most people face

    People chew gum to relieve
                           boredom and
    tension, refreshment and breath freshening




                                                                               34
Source: FRC Research Corporation/ 2006
‘Chewing gum is a great way
    to help me to feel more relaxed.’



           28%
                        15%

       Teens
                      Adults




    I need to relax after a busy
    day to get new energy and
    ideas.




                                         35
Source: FRC Research Corporation/ 2006
‘When I am tense or
                                                     excited, chewing gum helps calm
                                                     down’



                                                            26%
                                                                         15%

                                                         Teens
                                                                       Adults



        I like challenges and experiencing new things.



                                                                                       36
Source: FRC Research Corporation/ 2006
BENEFITS OF CHEWING GUM: EXTERNAL



   Gums…

   •    promotehealthy teeth

   • helpto reduce the risk of
   dental caries

   •    helpto reduce plaque

   •    strengthen teeth

   •    providesfresh breath




                                       37
Source: Gumlink.com/2010
Consumers choose their gum in
                                      less than eight
                                      seconds, highlighting the
                                      impulsive nature of this product
                                      and the importance of loyalty to
                                      specific

                                      brands and flavours.

                                      Consumer buy what they usually
                                      know or what catches their eye
                                      at the counter.
                                                                         38
Source: Key Note Confectionery 2010
Consumers choose their gum in
                                      less than eight
                                      seconds, highlighting the
                                      impulsive nature of this product
                                      and the importance of loyalty to
                                      specific

                                      brands and flavours.

                                      Consumer buy what they usually
                                      know or what catches their eye
                                      at the counter.
                                                                         39
Source: Key Note Confectionery 2010
COMMUNICATION         SOCIETY

                Society is more demanding




 MEDIA                CONSUMER
                 People need orientation




                                            40
Different age groups prefer different media




                15-24                  25-44      45+




                                                        41
Source: TouchPoints3 Experience 2010
Daily media consumption in percent
                                   1
                               4
                     19
                                              TV
                                         50
                                              Radio
                                              Internet
                   26                         Newspaper
                                              Magazine




                                                          42
Source: TouchPoints3 Experience 2010
TV reaches most people is the most used
                                       media, however, out-of-home has a similar
                                       reach.




                                                                                   43
Source: TouchPoints3 Experience 2010
COMMUNICATION              SOCIETY

                     Society is more demanding




 MARKETING                 CONSUMER
  TV is main media    People need orientation




                                                 44
45
Source:Innova Market Insights 2009
Promoting the health
           aspect dominates the
           communication




      Positioning in percent
                                          Heath (Passive)

                          3   8           Heath (Active)
                 7
             9                            Age
                                     54
                                          Convenience
                     19

                                          Pleasure

                                          Others


                                                            46
Source:Innova Market Insights 2009
Promoting the health
           aspect dominates the
           communication




      Positioning in percent
                                          Heath (Passive)

                          3   8           Heath (Active)
                 7
             9                            Age
                                     54
                                          Convenience
                     19

                                          Pleasure

                                          Others


                                                            47
Source:Innova Market Insights 2009
‘Keep your mouth extra clean’   ‘Help to fight the plaque you can’t
see’




                                                                      48
‘Stimulate your Senses’                               ‘Kick up a Gear’



Communicate   Lifestyle. For people who like cutting-edge lifestyle
                products and the ultimate experience.




                                                                           49
‘The original Fruit Gum’   ‘It’s Fun believablebubble’   ‘Double
the Fun’


                                                                   50
COMMUNICATION                     SOCIETY
Communication satisfies
different needs and wants   Society is more demanding
                            Society is more demanding




 MARKETING                        CONSUMER
   TV is main media          People need orientation




                                                        51
To Sum Up




                      √               √                √




 Demand for                         Too many
     sugar        People are        products      Health aspect
 free, healthy      more             crossing     dominates the
   products      sophisticated   consumer’s way     marketing



                                                                  52
THE PROBLEM

The market is highly competitive and not just Wrigley can be seen as
competitor, also the mint category must be taken notice of


Wrigley, as category leader, covers every single need with its product
portfolio in the gum market and constitutes Trident’s biggest competitor


Trident’s positioning as a ‘pleasurable gum’ is unique indeed, but does
not cover consumers’ needs and wants


Trident’s positioning over flavour and taste covers just 10 percent of
the market and is therefore not strong enough to compete against
Wrigley’s product portfolio, as the main potential can be found in the
functional category



                                                                           53
What does that mean for Trident




                                  54
Trident’s current
positioning does
  not follow the    THAT’S WHY…
large majority of
   the market.




                                  55
TRIDENT SHOULD USE

ITSDIFFEREN
      CE
AND SHIFT IT TO A
MORE CUSTOMER
FOCUSED POSITIONING.



                       56
STRATEGY




           57
STEP 1: Re-launch the brand’s product range




                                              58
Chewing Gum Benefits




Source: Group Nymphenburg

                            59
Chewing Gum Benefits

                            Traditionally, chewing gum benefits can be found in two
                            ‘benefit areas’. On the one hand, gums offer functional
                            benefits, i.e. they whiten your teeth, freshen your breath
                            or offer general oral care.

                            The functional sector covers 73 percent of the overall
                            market.




                            On the other hand, gums also offer fun/ pleasure
                            benefits. The chewing experience takes centre stage.
                            To name a few, tropical flavours or the easy use are
                            typical ‘fun benefits’.


Source: Group Nymphenburg

                                                                                         60
Trident’s Current Positioning




Source: Group Nymphenburg

                                  61
Trident’s Current Positioning


                            Currently, the Trident brand is positioned in
                            the fun/ pleasure category and does not cover
                            the functional sector.




                            The package design, the latest marketing
                            activities, the claim ‘pleasurable chew’ as well
                            as the flavours support this positioning.




Source: Group Nymphenburg

                                                                               62
In order to cover the whole gum market and to
compete against Wrigley it is necessary for Trident to be on
the spot in both ‘benefit areas’

To achieve this goal, Trident needs to set   foot in the
functional category

As a consequence, the functional   category that already
exists in the US will be launched in the UK



                                                               63
Launch of Trident White and Xtra Care in the UK



                    In order to become a serious competitor, the
                    launch of functional gums in the UK is an
                    absolute necessity for Trident

                    Trident White and Xtra Care enable the brand
                    to target the functional gum category

                    Trident’s ‘fun product portfolio’ is already quite
                    successful in the UK, therefore there is no
                    need for modification (Würde das
                    andersformulierenoderrauslassen,
                    oderwarumsonstmachenwireinenrelaunchwen
                    nalles super ist?, könntenenangriffspunktsein)


                                                                         64
Trident goes into the functional category




Source: Group Nymphenburg

                                              65
Trident goes into the functional category




Source: Group Nymphenburg

                                              66
STEP 2: Re-position the brand




                                67
In order to differentiate the Trident brand from its main
competitor a new
             positioning is necessary that goes
beyond traditional chewing gum benefits

The new brand positioning will span   over the whole
product portfolio, i.e.over the fun and functional
category, and will concurrently exploit a gap in the
market


The positioning will be linked   to the overall brand
and not to particular products


                                                            68
Trident’s New Positioning




Source: Group Nymphenburg

                              69
70
‘Achieve Your Little Goals’

The new Trident positioning will be established and communicated in
order to position the brand and occupy a distinct position in the
minds of consumers

The positioning is based on the well-known fact that chewing
stimulates brain activity and helps to improve concentration and
creativity, plus the factor that it takes care of the consumer’s teeth

Both categories will be communicated under this new positioning

The campaign aims at establishing the Trident brand and not
particular products in the consumers’ choice set

                                                                         71
Simon

Positioning Statement

Trident….




                                72
NEW VALUES

Individuality
Aspiration
Carefree
Flavour




                73
NEW VALUES

Individuality Just like its consumers the Trident brand is far away
from stereotypes or clichés. The brand has its own character traits
and goes its own, individual way.


Aspiration Trident sets its sight high. It is about bringing the best
out of the brand and offering consumers the best products possible.


CarefreeJust like its products, Trident, on the one hand, put
emphasis on taking care. On the other hand, the brand also
embodies a carefree life, full of spontaneity and fun.


FlavourWith its long lasting flavours, Trident provides its consumers
an incredible taste experience and flavours that appeal to all
senses.

                                                                        74
CAMPAIGN OBJECTIVES




                      75
Business Objectives

Key goals:


• Compete against Wrigley and establish Trident as a serious
  competitor
• Successfully re-launch and re-position the brand
• Successfully introduce a full product portfolio
• Occupy a strong position in the market
• Adapt a promising course for the future




                                                               76
Marketing Objectives*

  • Increase annual sales by 32 percent within two years (CAGR of
    15 percent; 10 percent attributed to the functional category, 5
    percent to the fun category)

  • Gain market share in the functional category of 5 percent in
    2012

  • Slightly increase market share in the fun category (+ 10
    percent) by 2012

  • Permanently establish Trident as the No. 2 gum brand

  • Increase general awareness of the Trident brand among the
    target audience by 30 percent in 2011
* UK

                                                                      77
Marketing Communications Objectives

Communication should affect the mind of current and potential
consumers in the following ways:


• Make people aware of the re-launched Trident brand
• Create awareness for and make consumers interested in
  Trident
• Determine Trident as the gum brand to choose and distinctively
  position in the consumers’ minds
• Reinforce the Trident brand image
• Make consumers understand what the new Trident is all about


                                                                   78
Overall Campaign Objectives


Decision



Choice set



Consideration set



Awareness set



Total set



                              79
Overall Campaign Objectives


Decision



Choice set

The campaign is aimed at creating awareness for the new Trident brand.
 In the long term, consumers shall consider Trident a good alternative to
Consideration set
          Wrigley and finally think of Trident as their first choice.


Awareness set



Total set



                                                                            80
THE BIG IDEA AND TARGET AUDIENCE




                                   81
It isn’t the big pleasures that

count the most;
It’s making a great deal out of

the little things.
                        - Jean Webster -




                                           82
Success and happiness in life is founded
upon  attention to the small
 things,i.e. those every day things and
challenges that are nearest to us.




                                            83
Life’s Little Challenges

Life is full of little challenges one is facing every day

It is not about life and death. Not meeting these challenges is not the end
of the world, however, a success results in a moment of personal
happiness and satisfaction

A moment of clarity, i.e. the ‘light bulb moment’, that illuminates the mind
plays a decisive role

‘Light bulb moments’ are precious. They can happen at any age, any time
and they come and go. ‘Light bulb moments’ always lead to one thing:
change




                                                                               84
The Light Bulb Moment…is about achieving an idea and a
sudden boost of inspiration




                                                         85
The Light Bulb Moment… provides extra energy and creativity and
leads to the ‘final answer’ or the ‘missing piece’




                                                                  86
The Light Bulb Moment… describes the moment where one is just
one ‘click‘ away from discovering something new




                                                                87
The Light Bulb Moment… opens new paths and guides into new
directions




                                                             88
The Light Bulb Moment… embodies an individual ‘moment of
genius’ and is particularly for the person concerned of special meaning




                                                                          89
The Light Bulb Moment… is the moment when the clarity of thought
becomes so intense that one realises that something ‘special’ is possible




                                                                            90
The light bulb moment embodies

a little bit of magic
since it comes out of the blue,
unexpected and surprisingly.




                                  91
BIG IDEA




           92
Tick… Tick… Click!
Discover Your Trident Moment




                               93
Tick… Tick… Click!

Is directly related to the fact that chewing gum stimulates brain activity
and expresses it in a modern way as well as is actively connected to the
Trident brand

Reflects a typical situation everybody is facing all the time

Is about a process of thinking where people try to solve a problem, even if
little, followed by a moment of enlightenment, i.e. the light bulb moment

The sub-slogan ‘Discover Your Trident Moment’ additionally supports this
while helping to establish the brand’s new brand positioning




                                                                              94
The light
 Problem     Thinking
                          bulb       Personal
occurrence   process    moment      satisfaction




Tick…        Tick…      Click!       Discover
                                         Your
                                     Moment



                                                   95
Trident helps to get over life’s little challenges

Trident gum will be portrayed as the ‘little helper’ that helps to clear life’s
little hurdles

It is not only about increasing concentration and striking on an idea. It is
about discovering a personal moment of happiness and satisfaction, i.e.
‘Your Trident moment’

The campaign’s message will be conveyed in a humorous way. Situations
will be shown where normal people discover their individual and perfect
solution to typical challenges of everyday life




                                                                                  96
Everyday challenges of:




         Caitlin &         Andrew &
         The Crew            Julie




        The College         The
          Clique          Anderson


                                      97
OPERATIONS




             98
TV    Print       Ambient Media




POP   Online      Out of Home




      Sales
PR                Sponsorship
      Promotion

                                  99
Media choice

By using a variety of communication tools the campaign seeks to address
the whole range of potential consumers, old or young

Mass media will ensure that the re-launched brand will generally find a
sympathetic ear and a maximum amount of attention

More targeted media will guarantee that Trident permanently occupies an
important place in the consumers choice

One comes across life’s little challenges anytime and anywhere. Hence, it
is always time for a ‘Trident moment’. What matters is that the campaign
message and the new Trident brand reaches the ‘right’ consumers




                                                                            100
Not sureif Ann
                                                                                                 meine m
                                                                                            pfeilen, hab e
                                                                                               beim zwei
Media choice                            Sponsorship                                             begriffen
                          PR
                                                                                            meinst..aberi
                                                                                              gut, vielleic
                                     Online
                                                                                                     man d
                                                                 Sales Promotion             nenbissloffen
                    Out of Home
                                                                                            machen, wenn
                 Awareness        Consideratio                                 Decision                 ega
                                                        Choice Set
Total set           Set                n
                                      Set
                 -Awareness-        -Interest-            -Desire-             -Purchase-



                         TV
                                                                     Point of Purchase
                                              Ambient



In order to equally target potential consumers as well as existing consumers and
to take account of the buying decision making process the media mix is geared to
cover all stages of this process.


                                                                                                     101
Integration across all media guarantees a
consistent look and feel and a consistent brand
   experience across all brand touch points.
In addition, synergy between various marketing
           disciplines can be created.




                                                  102
The Campaign

The campaign uses everyday situations to suggest an everyday
challenge, but the outcome is always something humorous and
unexpected.

It works because the idea or the ‘Click moment’ works for that individual
but might not work to anyone else (Sounds a bit funny, would change the
sentence)

The positioning somehow needs to relate to both categories, i.e. the fun
and the functional category

‘Function’ will be communicated by suggesting that Trident helps the
consumer to reach his/her ‘Click moment’

The campaign will incorporated ‘fun’ by the use of humour with the
adverts

The ‘Click moment’ is always unique and personal for the characters
within the adverts. Therefore the outcome shows a glimpse of their
humour and character                                                        103
TV commercial – 15 sec

TV spots on major TV channels will help to introduce the new Trident
brand and to easily convey the campaign message

Six TV commercials, i.e. six different scenarios, will be produced. All of
them will show typical challenges of everyday life. Each scenario will be
targeted at a specific age group. The ‘Trident Moment’, i.e. the characters’
individual solution to their challenge, will take centre stage

TV spots will also be shown on the ‘Your Trident Moments’ YouTube
channel, the Facebook page and the Trident website




                                                                               104
TV commercial – ‘Greg‘ just to giveoneexample
Greg is sitting in front of three people in an interview. One of the interviewers asks
him…




‘So what would you     The next few sec.       Tick… Tick… Click! Greg’s funny idea is to take
consider your          Greg is struggling to   word strength a little bit literally and pulls of his
greatest strength?’    find the right answer   shirt to flex his muscles. The interviewers look
                       as he knows it          impresses and burst out laughing. This is Greg’s
                       needs needs to be       Trident moment, his unique way of leaving an
                       unique to impress       impression.
                       the bosses
The last thing you see is the Trident logo and a voice over saying ‘Discover Your Trident
Moment’

                                                                                                       105
A serious examination of the myth of TV viewing
          (WARC – MarketLeader,2010)
Social Grade for targeting the right and reliable TA for Trident
campaign as per TV channels we will select. This are the Top 5
        best channel across UK with millions of viewer
Do we need to
  The mentionTV ishows
                 specifically
      Best But think
      shows?
                                of top 5 TV channel with millions
       will b reliable and         viewers       I don’t know can we place our
             effectful                                 advert in BBC 1 & 2 have best show
TV Channel         Shows                 Time (Mon – Fri)      Viewer (000)’
BBC One            East Enders           20:00                 9283
BBC One            What Do You Think     21:00                 5972
                   what you are?
BBC One            10’0 News             22:00                 4950
Channel 4          Big Brother           22:35                 3042
BBC Two            Top Gear              21:31 (sun)           5089
BBC Two            Athletes              18:04                 3624
BBC Two            Dragon Den            21:02                 3022
FIVE               CSI MIAMI             21:02                 2624
FIVE               Neighbours            17:30                 1452
Five               Film                  21:35                 1351

                                                                   BARB, 2010
Print ads

Magazine and newspaper ads will provide the opportunity to reach a mass
audience and to effectively deliver the campaign message

Ads in nationwide newspapers will support the Tick… tick… Click!
campaign at the beginning of the campaign

Later, advertisements will run in more targeted weekly and monthly
magazines

Print ads will deliver a clear understanding of Trident’s new positioning
and will, amongst others, run in the following newspapers and magazines
are:




                                                                            109
Print Magazine
Top Trident TA   Resonance for considering best among others with the quality
buying           content and generating higher revenue from adverts
behaviour mag
Top Gear         UK highest selling CAR magazine
Vogue            Lifestyle Magazine
TV Choice        One of the highest selling TV magazine Y-O-Y
Men’s Health     Men’s best magazine
Vanity Fair      Specially mean Hollywood fans and Women’s lifestyle, fashion
ELLE             Women’s highest purchasing mag
Cosmopolitan     Lifestyle and everything stuff
FHM              Sexy, fun, gadgets, sports and extra

                                 Audit Bureau Circulation (ABC) report card, 2010
National Morning Quality content Newspaper
                  circulation

• Daily Telegraph   678,391
• Financial Times   378,497
• The Guardian      277,246
• The Independent 183,975
• The Scotsman      42,850
• The Times         502,588
Average circulation 2,115,729

                                Source: ABC, 2010
112
Out-of-Home

Out-of-Home activities present further brand touch points and ensure that
the new Trident message will be adequately delivered

For this purpose, billboards and posters will be put into use in crowded
areas around major UK cities as well as in the London underground

Out-of-Home advertising will help to grab the public’s attention and to
convey the campaign message outdoors

Just like print ads, billboards and poster will show typical scenarios of day-
to-day life

‘Light bulb moments’ can occur anywhere and anytime. Hence, the focus
is on highly frequented areas in order to effectively convey the campaign
message

                                                                                 113
114
115
Online
Online activities offer the opportunity to cost effectively spread the new
Trident message, to reinvigorate the brand and to create a dynamic, one-to-
one dialogue with current and potential consumers

All online activities will be matched in a way that they strengthen the Trident
brand as they constitute an interactive and experiential brand touch point

The Trident website and Facebook page will be updated and matched to the
look and feel of the campaign

A YouTube channel (‘Your Trident Moments’) will be launched. Thereby
customers will be actively involved by showing/ uploading their own ‘Trident
moments’

Online banners supplementary support the campaign

                                                                                  116
Trident Website




                  117
Online Banners




                 118
‘Your Trident moment’ YouTube Channel




                                        119
Sales Promotion / Point-of-Purchase (POP)

Sales Promotion (SP) and POP activities will be used in order to affect the
later stages of the customers’ buying process and thereby generate trials
or increase usage

SP, a cost-effective, below-the-line tool, will be applied in the form of a
competition. Prizes can be won that are related to the Trident theme, e.g.
trips to discover some of the greatest light bulb moments in the history of
mankind (e.g. the Louvre in Paris) or ‘Snap Lamps’ (sound sensitive
lamps that can be switched on by snapping the fingers)

The importance of the POP, with regard to low-involvement FMCG in
particular, will be taken into account. Displays at the checkout counter or
in the aisles will be matched to the look and feel of the campaign in order
to ensure consistency and the achievement of the campaign’s objectives


                                                                              120
121
Ambient Media – The ‘Click Tunnel’

Ambient media is used, in conjunction with the marketing mix, in order to
effectively push the brand message in a highly interactive and exiting way

The ambient media activity will create a ‘buzz’ while generating publicity in
the form of PR to gain comprehensive media coverage

Pedestrians will enter the ‘Click Tunnel’ at 2min intervals. As they walk the
tunnel will be dark, but as they click their fingers lights will turn on. Posters
containing short audio text will then play. The text and imagery will be those
of great inventors, scientists, artists and so on that have on thing in
common: they all had at least one great ‘Click moment’

The ‘Click Tunnel’ will be presented in major cities. It allows Trident to
interact with consumers. The tunnel will enable them to discover the
greatest ‘Click moments’ of mankind while making them curious about the
new campaign
                                                                                    122
123
124
Sponsorship

Sponsorship of‘Good Ideas Salon’will help to achieve Trident’s
communications objectives

The event looks to reward candidates for progressive thinking

Sponsorship activities will increase awareness and enhance the image of
the new Trident brand. In addition, it will engage the target audience in a
relaxed atmosphere of goodwill and also create a dialogue with them

The sponsorship of‘Good Ideas Salon’will help to rebuild and reposition
the Trident brand image through the associations of the actual event. In
addition, there is a firm link between the theme of the event, Trident’s new
positioning and the ‘light bulb moment’

The sponsorship also enables sampling activities


                                                                               125
126
PR
                                     Press releases should include in no more than one
PR activities will help to create an environment inthe five it is easier to
                                        to two pages which W's and an H:
WHO is
market the new Trident brand         involved 
WHAT happened 
WHEN did it happen
                                        
WHERE did it happen 
WHY or HOW did it
                                                          happen.
Press releases about the Ambient Media activities/ publicity stunts as well
as about the sponsorship will be distributed to the right editors at the right
time in order to support the overall campaign objectives

PR activities, first and foremost, will be used to credibly and cost-
effectively raise visibility for the re-launched Trident brand and motto
(corporate PR)




                                                                                    127
SCHEDULE




           128
Time schedule - Time period: September 2010 – August 2011


Press releases send out in August to inform the press, media, retail about the new
campaign and Trident’s product re-launch start in September 2010

Campaign kick-off start in September with TV commercial (15 sec) and reminder (5
sec), as TV is different from all other media in that it demands visual presentation and
can deliver a strong emotional message to the mass audience.

Print in magazines, out-of-home media, online activities and sales promotion will
support the campaign.

The POP will used to attract the customers over the whole campaign period via new
packaging, displays and instore promotions




                                                                                           129
Time schedule*

                      Aug    Sep    Oct    Nov    Dec    Jan    Feb    Mar    Apr    May    Jun    Jul    Aug
                      1234   1234   1234   1234   1234   1234   1234   1234   1234   1234   1234   1234   1234

                      2010   2010   2010   2010   2010   2011   2011   2011   2011   2011   2011   2011   2011

    TV                       XXX    XXX                                       XXX
                              X      X                                         X

    Print                     XX    XXX                  XX     XX            XXX                         XXX
                                     X                                         X                           X
    Out-of-home
                              XX    XX                   XX     XX            XXX                         XXX
    Ambient                                                                    X                           X


    Online                           X


    Sales Promotion          XXX    XXX                   XX    XX            XXX                         XXX
                              X      X                                         X                           X

    POP
                             XXX    XXX                                       XXX                         XXX
                              X      X                                         X                           X
    PR
                             XXX    XXX    XXX    XXX    XXX    XXX    XXX    XXX    XXX    XXX    XXX    XXX
    Sponsorship               X      X      X      X      X      X      X      X      X      X      X      X

                      XXX           XXX    XX            XX            XXX                         XXX
                      X              X                                   X                           X

                                                                              XXX
                                                                               X
* Thereis a detailedschedule in theappendix

                                                                                                                 130
BUDGET




         131
Field                              Position                                          Total

TV                                15 sec                                      £ 2,430,000
                                                                              £ 368,000
POP/ Sales Promotion              Supermarket and Bars
                                                                              £ 1,190,760
Out-of-home + Ambient             Billboards, Banner

                                                                              £ 643,800
Online                            Websites and widgets

Mobile                            i-Phone appl                                £ 10,000
                                                                              £ 50,000
PR                                PR press release
Sponsorship                       Good Idea Salon                             £ 1,523,000
Cinema                            15 sec spots                                £ 272,500
Print                             Magazine + Newspaper                        £ 680,833
                                                                              £ 7,168,893
                                                                              £ 1,792,224

                                                                              £ 8,961,117
                                       Including 25% agency fee, production



* There is a detailed budget plan in the appendix

                                                                                             132
Budget allocation

             0.5%
                     7%
                                     TV
                                     Cinema
          22%
                               44%   Print
                                     Online
                                     Out-of-home
           12%                       Mobile
                                     POP
                    10%   5%




                                                   133
EVALUATION




             134
Evaluation

Business Objectives
Analysis of brand awareness/Direct opinion measurement/ Image study
Feedback from customer satisfaction survey


Marketing Objectives
Sales analysis/ CRM/ Quantitative research (e.g. questionnaire analysis)
Cash flow statements
Market share analysis/ Feedback from customer satisfaction survey
Analysis of brand awareness/Direct opinion measurement/ Image study


Marketing Communication Objectives
Feedback from customer satisfaction survey
Brand awareness analysis/ CRM/ Post-testing (e.g. recall-tests / advertising
awareness tests)/ Quantitative research (e.g. attitude scales)


                                                                               135
Thank You

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Trident 360 Integrated Marketing campaign

  • 1. Dissertation Trident Integrated Marketing Campaign University of Bedfordshire Luton I 24th September 2010
  • 2. Agenda Trident • Background • Situation Analysis • Strategy and Objectives • Big Idea and Target Audience • Operations • Schedule • Budget • Evaluation • Vision of the future 2
  • 3. TASK 3
  • 4. COME UP WITH THE BEST COMMUNICATION PLATFORM THAT ENABLES TRIDENT TO ACHIEVE ITS AMBITIOUS GOALS. 4
  • 5. THE BIG GOAL BEHIND: GRAB MARKET SHARE FROM THE CATEGORY LEADER WRIGLEY. 5
  • 7. TO GAIN A LARGER SHARE OF THE FUTURE YOU NEED TO BREAK THE CONVENTIONS OF THE MARKET. 7
  • 8. 8
  • 9. 9
  • 10. ‘I like the way all the bits of gum are lined ‘The pack is cool, it up, it makes it feel a little bit special’ really jumps out at you’ ‘I like the writing on the pack, its funny and pretty random’ 10
  • 11. 11
  • 12. Trident chose pleasure as its brand positioning. 12
  • 14. PHILOSOPHY ‘Enjoy the long-lasting flavours of Trident.’ ‘Smile and laugh.’ 14 Source: Tridentgum.co.uk/2010
  • 15. VALUES Joy Pleasure Excitement Taste 15 Source: Tridentgum.co.uk/2010
  • 16. CURRENT ASSORTMENT ARCHITECTURE PeppermintStrawberrySpearmintTropical Twist FLAVOURS •Peppermint • Strawberry • Spearmint PeppermintSplashStrawberrySplashSpearmintSplash • Tropical Twist Trident Splash: high uniqueness and exciting sensation Trident Soft: long-lasting flavours via its soft chew formulation and texture 16 Source: Tridentgum.co.uk/2010
  • 17. CURRENT ASSORTMENT ARCHITECTURE PeppermintStrawberrySpearmintTropical Twist FLAVOURS •Peppermint • Strawberry • Spearmint PeppermintSplashStrawberrySplashSpearmintSplash • Tropical Twist Trident Splash: high uniqueness and exciting sensation Trident Soft: long-lasting flavours via its soft chew formulation and texture 17 Source: Tridentgum.co.uk/2010
  • 18. AS TRIDENT’S BIGGEST CHALLENGE IS: COMPETE AGAINST WRIGLEY 18
  • 20. WRIGLEY • Wrigley remains the world’s largest gum manufacturer and stands out in the market as category leader with a total market share of 83 percent in the UK • Wrigley, as quasi-monopolist, virtually formed its own categories • Wrigley’s Extra has become the most recognised chewing gum in the market 20 Source: Marketingmagazine.co.uk/2010
  • 21. • Extra is the most valuable brand within the Wrigley product portfolio and had sales of £153.9m in 2009, while its Airwaves variant was worth £30.9m • With the introduction of 5, Wrigley launched a new sophisticated, stylish and adult feeling product; targeting teens and young adults 21 Source: Marketingmagazine.co.uk/2010
  • 22. In comparison: • Trident had sales of £19.1m in 2009 and holds 15 percent market share in the UK • Since the UK launch of Trident (2007) sales plummeted from £26.2m in 2008 to £19.1m in 2009 22 Source: Marketingmagazine.co.uk/2010
  • 23. TRIDENT NEEDS TO RETHINK ITS STRATEGY AS THERE IS NOT JUST WRIGLEY AS COMPETITOR. 23
  • 24. 24 Source: Key Note Confectionery 2010
  • 25. Mints and chewing gum are aimed at the same targets Consumers tend to choose gum for its functional uses: refreshment and breath freshening A number of mint products now target the breath- freshening and oral health care market; sugar-free ranges offer a healthier option 25 Source: Key Note Confectionery 2010
  • 26. 26 Source: Key Note Confectionery 2010
  • 28. COMMUNICATION SOCIETY MEDIA CONSUMER 28
  • 29. √ √ Healthy living Newlifestyle DIY Mentality Family & Friends 29 Source: Key Note Confectionery 2010/ TouchPoints3 Experience 2010
  • 30. COMMUNICATION SOCIETY Society is more demanding MEDIA CONSUMER 30
  • 31. Men and women consume chewing gum and mints nearly similarly Consumption by sex in percent Chewing gum; Mints 61.3 54.6 47.4 44.3 Women Men 31 Source: Key Note Confectionery 2010
  • 32. Consumption by age in percent Chewing gum; Mints 75.9 58.5 63.3 16.4 15-19 20-24 25-34 35-44 45-54 55-64 65+ Mints users tend to have an older age profile in comparison to chewing gum 32 Source: Key Note Confectionery 2010
  • 33. BENEFITS OF CHEWING GUM: INTERNAL Gums… • releasenervous energy and provide an outlet for frustration and irritation • helpto focus and concentrate • helpto ease stress, tension and to improve mood • increaseblood flow to the brain, influence brain activity positively 33 Source: Gumlink.com/2010
  • 34. In today’s world of multi-tasking, lack of concentration and increased stress are challenges that most people face People chew gum to relieve boredom and tension, refreshment and breath freshening 34 Source: FRC Research Corporation/ 2006
  • 35. ‘Chewing gum is a great way to help me to feel more relaxed.’ 28% 15% Teens Adults I need to relax after a busy day to get new energy and ideas. 35 Source: FRC Research Corporation/ 2006
  • 36. ‘When I am tense or excited, chewing gum helps calm down’ 26% 15% Teens Adults I like challenges and experiencing new things. 36 Source: FRC Research Corporation/ 2006
  • 37. BENEFITS OF CHEWING GUM: EXTERNAL Gums… • promotehealthy teeth • helpto reduce the risk of dental caries • helpto reduce plaque • strengthen teeth • providesfresh breath 37 Source: Gumlink.com/2010
  • 38. Consumers choose their gum in less than eight seconds, highlighting the impulsive nature of this product and the importance of loyalty to specific brands and flavours. Consumer buy what they usually know or what catches their eye at the counter. 38 Source: Key Note Confectionery 2010
  • 39. Consumers choose their gum in less than eight seconds, highlighting the impulsive nature of this product and the importance of loyalty to specific brands and flavours. Consumer buy what they usually know or what catches their eye at the counter. 39 Source: Key Note Confectionery 2010
  • 40. COMMUNICATION SOCIETY Society is more demanding MEDIA CONSUMER People need orientation 40
  • 41. Different age groups prefer different media 15-24 25-44 45+ 41 Source: TouchPoints3 Experience 2010
  • 42. Daily media consumption in percent 1 4 19 TV 50 Radio Internet 26 Newspaper Magazine 42 Source: TouchPoints3 Experience 2010
  • 43. TV reaches most people is the most used media, however, out-of-home has a similar reach. 43 Source: TouchPoints3 Experience 2010
  • 44. COMMUNICATION SOCIETY Society is more demanding MARKETING CONSUMER TV is main media People need orientation 44
  • 46. Promoting the health aspect dominates the communication Positioning in percent Heath (Passive) 3 8 Heath (Active) 7 9 Age 54 Convenience 19 Pleasure Others 46 Source:Innova Market Insights 2009
  • 47. Promoting the health aspect dominates the communication Positioning in percent Heath (Passive) 3 8 Heath (Active) 7 9 Age 54 Convenience 19 Pleasure Others 47 Source:Innova Market Insights 2009
  • 48. ‘Keep your mouth extra clean’ ‘Help to fight the plaque you can’t see’ 48
  • 49. ‘Stimulate your Senses’ ‘Kick up a Gear’ Communicate Lifestyle. For people who like cutting-edge lifestyle products and the ultimate experience. 49
  • 50. ‘The original Fruit Gum’ ‘It’s Fun believablebubble’ ‘Double the Fun’ 50
  • 51. COMMUNICATION SOCIETY Communication satisfies different needs and wants Society is more demanding Society is more demanding MARKETING CONSUMER TV is main media People need orientation 51
  • 52. To Sum Up √ √ √ Demand for Too many sugar People are products Health aspect free, healthy more crossing dominates the products sophisticated consumer’s way marketing 52
  • 53. THE PROBLEM The market is highly competitive and not just Wrigley can be seen as competitor, also the mint category must be taken notice of Wrigley, as category leader, covers every single need with its product portfolio in the gum market and constitutes Trident’s biggest competitor Trident’s positioning as a ‘pleasurable gum’ is unique indeed, but does not cover consumers’ needs and wants Trident’s positioning over flavour and taste covers just 10 percent of the market and is therefore not strong enough to compete against Wrigley’s product portfolio, as the main potential can be found in the functional category 53
  • 54. What does that mean for Trident 54
  • 55. Trident’s current positioning does not follow the THAT’S WHY… large majority of the market. 55
  • 56. TRIDENT SHOULD USE ITSDIFFEREN CE AND SHIFT IT TO A MORE CUSTOMER FOCUSED POSITIONING. 56
  • 57. STRATEGY 57
  • 58. STEP 1: Re-launch the brand’s product range 58
  • 59. Chewing Gum Benefits Source: Group Nymphenburg 59
  • 60. Chewing Gum Benefits Traditionally, chewing gum benefits can be found in two ‘benefit areas’. On the one hand, gums offer functional benefits, i.e. they whiten your teeth, freshen your breath or offer general oral care. The functional sector covers 73 percent of the overall market. On the other hand, gums also offer fun/ pleasure benefits. The chewing experience takes centre stage. To name a few, tropical flavours or the easy use are typical ‘fun benefits’. Source: Group Nymphenburg 60
  • 62. Trident’s Current Positioning Currently, the Trident brand is positioned in the fun/ pleasure category and does not cover the functional sector. The package design, the latest marketing activities, the claim ‘pleasurable chew’ as well as the flavours support this positioning. Source: Group Nymphenburg 62
  • 63. In order to cover the whole gum market and to compete against Wrigley it is necessary for Trident to be on the spot in both ‘benefit areas’ To achieve this goal, Trident needs to set foot in the functional category As a consequence, the functional category that already exists in the US will be launched in the UK 63
  • 64. Launch of Trident White and Xtra Care in the UK In order to become a serious competitor, the launch of functional gums in the UK is an absolute necessity for Trident Trident White and Xtra Care enable the brand to target the functional gum category Trident’s ‘fun product portfolio’ is already quite successful in the UK, therefore there is no need for modification (Würde das andersformulierenoderrauslassen, oderwarumsonstmachenwireinenrelaunchwen nalles super ist?, könntenenangriffspunktsein) 64
  • 65. Trident goes into the functional category Source: Group Nymphenburg 65
  • 66. Trident goes into the functional category Source: Group Nymphenburg 66
  • 67. STEP 2: Re-position the brand 67
  • 68. In order to differentiate the Trident brand from its main competitor a new positioning is necessary that goes beyond traditional chewing gum benefits The new brand positioning will span over the whole product portfolio, i.e.over the fun and functional category, and will concurrently exploit a gap in the market The positioning will be linked to the overall brand and not to particular products 68
  • 69. Trident’s New Positioning Source: Group Nymphenburg 69
  • 70. 70
  • 71. ‘Achieve Your Little Goals’ The new Trident positioning will be established and communicated in order to position the brand and occupy a distinct position in the minds of consumers The positioning is based on the well-known fact that chewing stimulates brain activity and helps to improve concentration and creativity, plus the factor that it takes care of the consumer’s teeth Both categories will be communicated under this new positioning The campaign aims at establishing the Trident brand and not particular products in the consumers’ choice set 71
  • 74. NEW VALUES Individuality Just like its consumers the Trident brand is far away from stereotypes or clichés. The brand has its own character traits and goes its own, individual way. Aspiration Trident sets its sight high. It is about bringing the best out of the brand and offering consumers the best products possible. CarefreeJust like its products, Trident, on the one hand, put emphasis on taking care. On the other hand, the brand also embodies a carefree life, full of spontaneity and fun. FlavourWith its long lasting flavours, Trident provides its consumers an incredible taste experience and flavours that appeal to all senses. 74
  • 76. Business Objectives Key goals: • Compete against Wrigley and establish Trident as a serious competitor • Successfully re-launch and re-position the brand • Successfully introduce a full product portfolio • Occupy a strong position in the market • Adapt a promising course for the future 76
  • 77. Marketing Objectives* • Increase annual sales by 32 percent within two years (CAGR of 15 percent; 10 percent attributed to the functional category, 5 percent to the fun category) • Gain market share in the functional category of 5 percent in 2012 • Slightly increase market share in the fun category (+ 10 percent) by 2012 • Permanently establish Trident as the No. 2 gum brand • Increase general awareness of the Trident brand among the target audience by 30 percent in 2011 * UK 77
  • 78. Marketing Communications Objectives Communication should affect the mind of current and potential consumers in the following ways: • Make people aware of the re-launched Trident brand • Create awareness for and make consumers interested in Trident • Determine Trident as the gum brand to choose and distinctively position in the consumers’ minds • Reinforce the Trident brand image • Make consumers understand what the new Trident is all about 78
  • 79. Overall Campaign Objectives Decision Choice set Consideration set Awareness set Total set 79
  • 80. Overall Campaign Objectives Decision Choice set The campaign is aimed at creating awareness for the new Trident brand. In the long term, consumers shall consider Trident a good alternative to Consideration set Wrigley and finally think of Trident as their first choice. Awareness set Total set 80
  • 81. THE BIG IDEA AND TARGET AUDIENCE 81
  • 82. It isn’t the big pleasures that count the most; It’s making a great deal out of the little things. - Jean Webster - 82
  • 83. Success and happiness in life is founded upon attention to the small things,i.e. those every day things and challenges that are nearest to us. 83
  • 84. Life’s Little Challenges Life is full of little challenges one is facing every day It is not about life and death. Not meeting these challenges is not the end of the world, however, a success results in a moment of personal happiness and satisfaction A moment of clarity, i.e. the ‘light bulb moment’, that illuminates the mind plays a decisive role ‘Light bulb moments’ are precious. They can happen at any age, any time and they come and go. ‘Light bulb moments’ always lead to one thing: change 84
  • 85. The Light Bulb Moment…is about achieving an idea and a sudden boost of inspiration 85
  • 86. The Light Bulb Moment… provides extra energy and creativity and leads to the ‘final answer’ or the ‘missing piece’ 86
  • 87. The Light Bulb Moment… describes the moment where one is just one ‘click‘ away from discovering something new 87
  • 88. The Light Bulb Moment… opens new paths and guides into new directions 88
  • 89. The Light Bulb Moment… embodies an individual ‘moment of genius’ and is particularly for the person concerned of special meaning 89
  • 90. The Light Bulb Moment… is the moment when the clarity of thought becomes so intense that one realises that something ‘special’ is possible 90
  • 91. The light bulb moment embodies a little bit of magic since it comes out of the blue, unexpected and surprisingly. 91
  • 92. BIG IDEA 92
  • 93. Tick… Tick… Click! Discover Your Trident Moment 93
  • 94. Tick… Tick… Click! Is directly related to the fact that chewing gum stimulates brain activity and expresses it in a modern way as well as is actively connected to the Trident brand Reflects a typical situation everybody is facing all the time Is about a process of thinking where people try to solve a problem, even if little, followed by a moment of enlightenment, i.e. the light bulb moment The sub-slogan ‘Discover Your Trident Moment’ additionally supports this while helping to establish the brand’s new brand positioning 94
  • 95. The light Problem Thinking bulb Personal occurrence process moment satisfaction Tick… Tick… Click! Discover Your Moment 95
  • 96. Trident helps to get over life’s little challenges Trident gum will be portrayed as the ‘little helper’ that helps to clear life’s little hurdles It is not only about increasing concentration and striking on an idea. It is about discovering a personal moment of happiness and satisfaction, i.e. ‘Your Trident moment’ The campaign’s message will be conveyed in a humorous way. Situations will be shown where normal people discover their individual and perfect solution to typical challenges of everyday life 96
  • 97. Everyday challenges of: Caitlin & Andrew & The Crew Julie The College The Clique Anderson 97
  • 99. TV Print Ambient Media POP Online Out of Home Sales PR Sponsorship Promotion 99
  • 100. Media choice By using a variety of communication tools the campaign seeks to address the whole range of potential consumers, old or young Mass media will ensure that the re-launched brand will generally find a sympathetic ear and a maximum amount of attention More targeted media will guarantee that Trident permanently occupies an important place in the consumers choice One comes across life’s little challenges anytime and anywhere. Hence, it is always time for a ‘Trident moment’. What matters is that the campaign message and the new Trident brand reaches the ‘right’ consumers 100
  • 101. Not sureif Ann meine m pfeilen, hab e beim zwei Media choice Sponsorship begriffen PR meinst..aberi gut, vielleic Online man d Sales Promotion nenbissloffen Out of Home machen, wenn Awareness Consideratio Decision ega Choice Set Total set Set n Set -Awareness- -Interest- -Desire- -Purchase- TV Point of Purchase Ambient In order to equally target potential consumers as well as existing consumers and to take account of the buying decision making process the media mix is geared to cover all stages of this process. 101
  • 102. Integration across all media guarantees a consistent look and feel and a consistent brand experience across all brand touch points. In addition, synergy between various marketing disciplines can be created. 102
  • 103. The Campaign The campaign uses everyday situations to suggest an everyday challenge, but the outcome is always something humorous and unexpected. It works because the idea or the ‘Click moment’ works for that individual but might not work to anyone else (Sounds a bit funny, would change the sentence) The positioning somehow needs to relate to both categories, i.e. the fun and the functional category ‘Function’ will be communicated by suggesting that Trident helps the consumer to reach his/her ‘Click moment’ The campaign will incorporated ‘fun’ by the use of humour with the adverts The ‘Click moment’ is always unique and personal for the characters within the adverts. Therefore the outcome shows a glimpse of their humour and character 103
  • 104. TV commercial – 15 sec TV spots on major TV channels will help to introduce the new Trident brand and to easily convey the campaign message Six TV commercials, i.e. six different scenarios, will be produced. All of them will show typical challenges of everyday life. Each scenario will be targeted at a specific age group. The ‘Trident Moment’, i.e. the characters’ individual solution to their challenge, will take centre stage TV spots will also be shown on the ‘Your Trident Moments’ YouTube channel, the Facebook page and the Trident website 104
  • 105. TV commercial – ‘Greg‘ just to giveoneexample Greg is sitting in front of three people in an interview. One of the interviewers asks him… ‘So what would you The next few sec. Tick… Tick… Click! Greg’s funny idea is to take consider your Greg is struggling to word strength a little bit literally and pulls of his greatest strength?’ find the right answer shirt to flex his muscles. The interviewers look as he knows it impresses and burst out laughing. This is Greg’s needs needs to be Trident moment, his unique way of leaving an unique to impress impression. the bosses The last thing you see is the Trident logo and a voice over saying ‘Discover Your Trident Moment’ 105
  • 106. A serious examination of the myth of TV viewing (WARC – MarketLeader,2010)
  • 107. Social Grade for targeting the right and reliable TA for Trident campaign as per TV channels we will select. This are the Top 5 best channel across UK with millions of viewer
  • 108. Do we need to The mentionTV ishows specifically Best But think shows? of top 5 TV channel with millions will b reliable and viewers I don’t know can we place our effectful advert in BBC 1 & 2 have best show TV Channel Shows Time (Mon – Fri) Viewer (000)’ BBC One East Enders 20:00 9283 BBC One What Do You Think 21:00 5972 what you are? BBC One 10’0 News 22:00 4950 Channel 4 Big Brother 22:35 3042 BBC Two Top Gear 21:31 (sun) 5089 BBC Two Athletes 18:04 3624 BBC Two Dragon Den 21:02 3022 FIVE CSI MIAMI 21:02 2624 FIVE Neighbours 17:30 1452 Five Film 21:35 1351 BARB, 2010
  • 109. Print ads Magazine and newspaper ads will provide the opportunity to reach a mass audience and to effectively deliver the campaign message Ads in nationwide newspapers will support the Tick… tick… Click! campaign at the beginning of the campaign Later, advertisements will run in more targeted weekly and monthly magazines Print ads will deliver a clear understanding of Trident’s new positioning and will, amongst others, run in the following newspapers and magazines are: 109
  • 110. Print Magazine Top Trident TA Resonance for considering best among others with the quality buying content and generating higher revenue from adverts behaviour mag Top Gear UK highest selling CAR magazine Vogue Lifestyle Magazine TV Choice One of the highest selling TV magazine Y-O-Y Men’s Health Men’s best magazine Vanity Fair Specially mean Hollywood fans and Women’s lifestyle, fashion ELLE Women’s highest purchasing mag Cosmopolitan Lifestyle and everything stuff FHM Sexy, fun, gadgets, sports and extra Audit Bureau Circulation (ABC) report card, 2010
  • 111. National Morning Quality content Newspaper circulation • Daily Telegraph 678,391 • Financial Times 378,497 • The Guardian 277,246 • The Independent 183,975 • The Scotsman 42,850 • The Times 502,588 Average circulation 2,115,729 Source: ABC, 2010
  • 112. 112
  • 113. Out-of-Home Out-of-Home activities present further brand touch points and ensure that the new Trident message will be adequately delivered For this purpose, billboards and posters will be put into use in crowded areas around major UK cities as well as in the London underground Out-of-Home advertising will help to grab the public’s attention and to convey the campaign message outdoors Just like print ads, billboards and poster will show typical scenarios of day- to-day life ‘Light bulb moments’ can occur anywhere and anytime. Hence, the focus is on highly frequented areas in order to effectively convey the campaign message 113
  • 114. 114
  • 115. 115
  • 116. Online Online activities offer the opportunity to cost effectively spread the new Trident message, to reinvigorate the brand and to create a dynamic, one-to- one dialogue with current and potential consumers All online activities will be matched in a way that they strengthen the Trident brand as they constitute an interactive and experiential brand touch point The Trident website and Facebook page will be updated and matched to the look and feel of the campaign A YouTube channel (‘Your Trident Moments’) will be launched. Thereby customers will be actively involved by showing/ uploading their own ‘Trident moments’ Online banners supplementary support the campaign 116
  • 119. ‘Your Trident moment’ YouTube Channel 119
  • 120. Sales Promotion / Point-of-Purchase (POP) Sales Promotion (SP) and POP activities will be used in order to affect the later stages of the customers’ buying process and thereby generate trials or increase usage SP, a cost-effective, below-the-line tool, will be applied in the form of a competition. Prizes can be won that are related to the Trident theme, e.g. trips to discover some of the greatest light bulb moments in the history of mankind (e.g. the Louvre in Paris) or ‘Snap Lamps’ (sound sensitive lamps that can be switched on by snapping the fingers) The importance of the POP, with regard to low-involvement FMCG in particular, will be taken into account. Displays at the checkout counter or in the aisles will be matched to the look and feel of the campaign in order to ensure consistency and the achievement of the campaign’s objectives 120
  • 121. 121
  • 122. Ambient Media – The ‘Click Tunnel’ Ambient media is used, in conjunction with the marketing mix, in order to effectively push the brand message in a highly interactive and exiting way The ambient media activity will create a ‘buzz’ while generating publicity in the form of PR to gain comprehensive media coverage Pedestrians will enter the ‘Click Tunnel’ at 2min intervals. As they walk the tunnel will be dark, but as they click their fingers lights will turn on. Posters containing short audio text will then play. The text and imagery will be those of great inventors, scientists, artists and so on that have on thing in common: they all had at least one great ‘Click moment’ The ‘Click Tunnel’ will be presented in major cities. It allows Trident to interact with consumers. The tunnel will enable them to discover the greatest ‘Click moments’ of mankind while making them curious about the new campaign 122
  • 123. 123
  • 124. 124
  • 125. Sponsorship Sponsorship of‘Good Ideas Salon’will help to achieve Trident’s communications objectives The event looks to reward candidates for progressive thinking Sponsorship activities will increase awareness and enhance the image of the new Trident brand. In addition, it will engage the target audience in a relaxed atmosphere of goodwill and also create a dialogue with them The sponsorship of‘Good Ideas Salon’will help to rebuild and reposition the Trident brand image through the associations of the actual event. In addition, there is a firm link between the theme of the event, Trident’s new positioning and the ‘light bulb moment’ The sponsorship also enables sampling activities 125
  • 126. 126
  • 127. PR Press releases should include in no more than one PR activities will help to create an environment inthe five it is easier to to two pages which W's and an H:
WHO is market the new Trident brand involved 
WHAT happened 
WHEN did it happen 
WHERE did it happen 
WHY or HOW did it happen. Press releases about the Ambient Media activities/ publicity stunts as well as about the sponsorship will be distributed to the right editors at the right time in order to support the overall campaign objectives PR activities, first and foremost, will be used to credibly and cost- effectively raise visibility for the re-launched Trident brand and motto (corporate PR) 127
  • 128. SCHEDULE 128
  • 129. Time schedule - Time period: September 2010 – August 2011 Press releases send out in August to inform the press, media, retail about the new campaign and Trident’s product re-launch start in September 2010 Campaign kick-off start in September with TV commercial (15 sec) and reminder (5 sec), as TV is different from all other media in that it demands visual presentation and can deliver a strong emotional message to the mass audience. Print in magazines, out-of-home media, online activities and sales promotion will support the campaign. The POP will used to attract the customers over the whole campaign period via new packaging, displays and instore promotions 129
  • 130. Time schedule* Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 2010 2010 2010 2010 2010 2011 2011 2011 2011 2011 2011 2011 2011 TV XXX XXX XXX X X X Print XX XXX XX XX XXX XXX X X X Out-of-home XX XX XX XX XXX XXX Ambient X X Online X Sales Promotion XXX XXX XX XX XXX XXX X X X X POP XXX XXX XXX XXX X X X X PR XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Sponsorship X X X X X X X X X X X X XXX XXX XX XX XXX XXX X X X X XXX X * Thereis a detailedschedule in theappendix 130
  • 131. BUDGET 131
  • 132. Field Position Total TV 15 sec £ 2,430,000 £ 368,000 POP/ Sales Promotion Supermarket and Bars £ 1,190,760 Out-of-home + Ambient Billboards, Banner £ 643,800 Online Websites and widgets Mobile i-Phone appl £ 10,000 £ 50,000 PR PR press release Sponsorship Good Idea Salon £ 1,523,000 Cinema 15 sec spots £ 272,500 Print Magazine + Newspaper £ 680,833 £ 7,168,893 £ 1,792,224 £ 8,961,117 Including 25% agency fee, production * There is a detailed budget plan in the appendix 132
  • 133. Budget allocation 0.5% 7% TV Cinema 22% 44% Print Online Out-of-home 12% Mobile POP 10% 5% 133
  • 134. EVALUATION 134
  • 135. Evaluation Business Objectives Analysis of brand awareness/Direct opinion measurement/ Image study Feedback from customer satisfaction survey Marketing Objectives Sales analysis/ CRM/ Quantitative research (e.g. questionnaire analysis) Cash flow statements Market share analysis/ Feedback from customer satisfaction survey Analysis of brand awareness/Direct opinion measurement/ Image study Marketing Communication Objectives Feedback from customer satisfaction survey Brand awareness analysis/ CRM/ Post-testing (e.g. recall-tests / advertising awareness tests)/ Quantitative research (e.g. attitude scales) 135

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