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WEXCORPORATEINFOGRAPHIC
MOBILE
PAYMENTS
THEREARE4PRIMARYMODELSFORMOBILEPAYMENTS1
:
GLOBALMOBILESNAPSHOT
MOBILEPAYMENTADOPTION
U.S.MOBILEPAYMENTSWILLREACH$142BILLIONBY20194
WEARABLES
OFU.S.SMARTPHONEOWNERS7
MOBILELEADER:STARBUCKS8
$101.1
$721.4
$235.4
$431.1
$67,264
$100,408
$141,673
1
Statista
2
Statista (Gartner; Goldman Sachs)
3
Mobile Payments Readiness Index (MasterCard)
4
The State of Mobile Payments in 2015 on CIO.com (Forrester)
5
Executive Brief: 2016 Mobile Payments State of the Industry MobilePaymentsToday
6
Statista (Federal Reserve, GfK)
7
Wearables Payment study (Stratos)
8
MobileStrategies360
9
'Mobile Wallets,' the Future of Loyalty Marketing Programs (Entrepreneur)
DIRECTMOBILEBILLING WEB-BASEDPAYMENTS
(including apps)
PREMIUMSMS
GLOBALMOBILEPAYMENTTRANSACTIONVOLUME2
(in U.S. billions)
PAYMENTMETHODSUSEDWHENMAKINGMOBILEPAYMENTS6
GLOBALMOBILEPAYMENTSREADINESS2
(top 5 countries overall)
CONTACTLESSNFC
2011
2014
2012
2013
2015
2017
2019
Singapore 45.6%
Peer-to-peer transfer
Canada 42.6%
Singapore 40.4% Singapore 39.7%
Singapore 41.5%
$7.3K $53,141$6.8K
$11,899 $72,269$16,240
$16,833 $90,680$34,160
In-person payment
Remote payment
42% of people say the speed of
consumer adoption of mobile payments
has been slower then expected
45% said the deployment of mobile-
payment applications by businesses
has been slower than expected4
Debit Card 55%
Prepaid Debit Card 7.6% Phone Bill Charges 4.2%
Credit Card 51.2% Bank Account 40.7% Non-financial institution
Account (e.g. PayPal) 40.7%
Other 5.1%
30%own a
wearable device
43%would like to make
in-store payments with
their wearables
48%would wear their wearable
more if it had the ability to
make in-store payments
Starbucks’mobile app accounted
for 21% of the retailer’s U.S.
transactions in 1Q206
>1MILLION
Number of U.S. customers who
used Starbucks’Mobile Order
and Pay service in December 2015
11.1MILLION
Number of U.S. Members in Starbucks’
digital rewards loyalty program
—up 23% over 1Q2015
BUSINESSBENEFITSFOROFFERINGMOBILELOYALTYPROGRAMS9
:
Customer Retention Increased Sales Competitive Differentiation Cost Savings Improved Customer Service
WEXCORPORATEINFOGRAPHIC
MOBILE
PAYMENTS
THEREARE4PRIMARYMODELSFORMOBILEPAYMENTS1
:
GLOBALMOBILESNAPSHOT
MOBILEPAYMENTADOPTION
U.S.MOBILEPAYMENTSWILLREACH$142BILLIONBY20194
WEARABLES
OFU.S.SMARTPHONEOWNERS7
MOBILELEADER:STARBUCKS8
$101.1
$721.4
$235.4
$431.1
$67,264
$100,408
$141,673
1
Statista
2
Statista (Gartner; Goldman Sachs)
3
Mobile Payments Readiness Index (MasterCard)
4
The State of Mobile Payments in 2015 on CIO.com (Forrester)
5
Executive Brief: 2016 Mobile Payments State of the Industry MobilePaymentsToday
6
Statista (Federal Reserve, GfK)
7
Wearables Payment study (Stratos)
8
MobileStrategies360
9
'Mobile Wallets,' the Future of Loyalty Marketing Programs (Entrepreneur)
DIRECTMOBILEBILLING WEB-BASEDPAYMENTS
(including apps)
PREMIUMSMS
GLOBALMOBILEPAYMENTTRANSACTIONVOLUME2
(in U.S. billions)
PAYMENTMETHODSUSEDWHENMAKINGMOBILEPAYMENTS6
GLOBALMOBILEPAYMENTSREADINESS2
(top 5 countries overall)
CONTACTLESSNFC
2011
2014
2012
2013
2015
2017
2019
Singapore 45.6%
Peer-to-peer transfer
Canada 42.6%
Singapore 40.4% Singapore 39.7%
Singapore 41.5%
$7.3K $53,141$6.8K
$11,899 $72,269$16,240
$16,833 $90,680$34,160
In-person payment
Remote payment
42% of people say the speed of
consumer adoption of mobile payments
has been slower then expected
45% said the deployment of mobile-
payment applications by businesses
has been slower than expected4
Debit Card 55%
Prepaid Debit Card 7.6% Phone Bill Charges 4.2%
Credit Card 51.2% Bank Account 40.7% Non-financial institution
Account (e.g. PayPal) 40.7%
Other 5.1%
30%own a
wearable device
43%would like to make
in-store payments with
their wearables
48%would wear their wearable
more if it had the ability to
make in-store payments
Starbucks’mobile app accounted
for 21% of the retailer’s U.S.
transactions in 1Q206
>1MILLION
Number of U.S. customers who
used Starbucks’Mobile Order
and Pay service in December 2015
11.1MILLION
Number of U.S. Members in Starbucks’
digital rewards loyalty program
—up 23% over 1Q2015
BUSINESSBENEFITSFOROFFERINGMOBILELOYALTYPROGRAMS9
:
Customer Retention Increased Sales Competitive Differentiation Cost Savings Improved Customer Service

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The Global Evolution of Mobile Payments

  • 1. WEXCORPORATEINFOGRAPHIC MOBILE PAYMENTS THEREARE4PRIMARYMODELSFORMOBILEPAYMENTS1 : GLOBALMOBILESNAPSHOT MOBILEPAYMENTADOPTION U.S.MOBILEPAYMENTSWILLREACH$142BILLIONBY20194 WEARABLES OFU.S.SMARTPHONEOWNERS7 MOBILELEADER:STARBUCKS8 $101.1 $721.4 $235.4 $431.1 $67,264 $100,408 $141,673 1 Statista 2 Statista (Gartner; Goldman Sachs) 3 Mobile Payments Readiness Index (MasterCard) 4 The State of Mobile Payments in 2015 on CIO.com (Forrester) 5 Executive Brief: 2016 Mobile Payments State of the Industry MobilePaymentsToday 6 Statista (Federal Reserve, GfK) 7 Wearables Payment study (Stratos) 8 MobileStrategies360 9 'Mobile Wallets,' the Future of Loyalty Marketing Programs (Entrepreneur) DIRECTMOBILEBILLING WEB-BASEDPAYMENTS (including apps) PREMIUMSMS GLOBALMOBILEPAYMENTTRANSACTIONVOLUME2 (in U.S. billions) PAYMENTMETHODSUSEDWHENMAKINGMOBILEPAYMENTS6 GLOBALMOBILEPAYMENTSREADINESS2 (top 5 countries overall) CONTACTLESSNFC 2011 2014 2012 2013 2015 2017 2019 Singapore 45.6% Peer-to-peer transfer Canada 42.6% Singapore 40.4% Singapore 39.7% Singapore 41.5% $7.3K $53,141$6.8K $11,899 $72,269$16,240 $16,833 $90,680$34,160 In-person payment Remote payment 42% of people say the speed of consumer adoption of mobile payments has been slower then expected 45% said the deployment of mobile- payment applications by businesses has been slower than expected4 Debit Card 55% Prepaid Debit Card 7.6% Phone Bill Charges 4.2% Credit Card 51.2% Bank Account 40.7% Non-financial institution Account (e.g. PayPal) 40.7% Other 5.1% 30%own a wearable device 43%would like to make in-store payments with their wearables 48%would wear their wearable more if it had the ability to make in-store payments Starbucks’mobile app accounted for 21% of the retailer’s U.S. transactions in 1Q206 >1MILLION Number of U.S. customers who used Starbucks’Mobile Order and Pay service in December 2015 11.1MILLION Number of U.S. Members in Starbucks’ digital rewards loyalty program —up 23% over 1Q2015 BUSINESSBENEFITSFOROFFERINGMOBILELOYALTYPROGRAMS9 : Customer Retention Increased Sales Competitive Differentiation Cost Savings Improved Customer Service
  • 2. WEXCORPORATEINFOGRAPHIC MOBILE PAYMENTS THEREARE4PRIMARYMODELSFORMOBILEPAYMENTS1 : GLOBALMOBILESNAPSHOT MOBILEPAYMENTADOPTION U.S.MOBILEPAYMENTSWILLREACH$142BILLIONBY20194 WEARABLES OFU.S.SMARTPHONEOWNERS7 MOBILELEADER:STARBUCKS8 $101.1 $721.4 $235.4 $431.1 $67,264 $100,408 $141,673 1 Statista 2 Statista (Gartner; Goldman Sachs) 3 Mobile Payments Readiness Index (MasterCard) 4 The State of Mobile Payments in 2015 on CIO.com (Forrester) 5 Executive Brief: 2016 Mobile Payments State of the Industry MobilePaymentsToday 6 Statista (Federal Reserve, GfK) 7 Wearables Payment study (Stratos) 8 MobileStrategies360 9 'Mobile Wallets,' the Future of Loyalty Marketing Programs (Entrepreneur) DIRECTMOBILEBILLING WEB-BASEDPAYMENTS (including apps) PREMIUMSMS GLOBALMOBILEPAYMENTTRANSACTIONVOLUME2 (in U.S. billions) PAYMENTMETHODSUSEDWHENMAKINGMOBILEPAYMENTS6 GLOBALMOBILEPAYMENTSREADINESS2 (top 5 countries overall) CONTACTLESSNFC 2011 2014 2012 2013 2015 2017 2019 Singapore 45.6% Peer-to-peer transfer Canada 42.6% Singapore 40.4% Singapore 39.7% Singapore 41.5% $7.3K $53,141$6.8K $11,899 $72,269$16,240 $16,833 $90,680$34,160 In-person payment Remote payment 42% of people say the speed of consumer adoption of mobile payments has been slower then expected 45% said the deployment of mobile- payment applications by businesses has been slower than expected4 Debit Card 55% Prepaid Debit Card 7.6% Phone Bill Charges 4.2% Credit Card 51.2% Bank Account 40.7% Non-financial institution Account (e.g. PayPal) 40.7% Other 5.1% 30%own a wearable device 43%would like to make in-store payments with their wearables 48%would wear their wearable more if it had the ability to make in-store payments Starbucks’mobile app accounted for 21% of the retailer’s U.S. transactions in 1Q206 >1MILLION Number of U.S. customers who used Starbucks’Mobile Order and Pay service in December 2015 11.1MILLION Number of U.S. Members in Starbucks’ digital rewards loyalty program —up 23% over 1Q2015 BUSINESSBENEFITSFOROFFERINGMOBILELOYALTYPROGRAMS9 : Customer Retention Increased Sales Competitive Differentiation Cost Savings Improved Customer Service