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Solvency II: Europe's new
                                                                      charter toward better risk
                                                                      management in insurance




    Insurers in Europe will see the advent of a new regime, come 2012 ─ Solvency II.
    Its predecessor and European Union's regulation, Solvency I, which came into effect
    in the late 1970s, laid out a simple, but robust framework for assessing capital
    requirements of insurance companies to pay potential claims in the future. Since
    then, insurance portfolios have undergone changes, and markets have evolved.


   This document aims to understand the nuances of the regime          With Solvency II, national regulators will work with each
   and the challenges in the path ahead.                               insurance company to arrive at their money requirements
                                                                       based on various risks. Solvency II works on the premise that
   The mandate for Solvency I was to revise and update the EU          one-size-does-not-fit-all. The EU solvency requirements today
   solvency regime, and had little scope for managing the kinds        concentrate mainly on the liabilities side (i.e. insurance
   of risk that the market is exposed to today. Most European          risks), however, Solvency II will also take into account the
   countries, thus introduced regulations to prop up Solvency I,       asset-side of risks. The new regime will be a 'total balance
   so that risks could be covered adequately by the insurers.          sheet' type approach wherein all the risks and their
   The result: New sets of rules across Europe that were not           interactions will be considered. Solvency I restricts itself to
   necessarily synchronized with each other. This gave rise to         insurance risk, while the new regime would consider market
   an imminent need for a more risk-based solvency regime.             risk (fall in the value of insurers' investments), credit risk
                                                                       (failure on the part of third parties to repay debts) and
   2007 saw the introduction of Solvency II. The European              operational risk (risk of systems breaking down or
   Commission stated that the new regime was meant to improve          malpractice). These risks are currently not covered by the EU
   consumer protection, modernize supervision, deepen market           regime, and experience has shown that they can pose a
   integration and increase the international competitiveness of       material threat to insurers' solvency. The new regime will
   European insurers. By October 2012, Solvency II will firmly         usher in an ecosystem of better risk management, overall.
   be in place. Companies involved in life and non-life insurance
   and reinsurance in the EU are preparing themselves for this
   new regime, which will cover all those insurers with gross
                                                                       Understanding Solvency II
   premium income exceeding Euro 5 million.                            Solvency II encourages insurers to engage in a lot more
                                                                       introspection than ever before, and also encourages
                                                                       transparency with the findings. This lays the foundation for
   A Comparison Between The Two Regimes
                                                                       Own Risk and Solvency Assessment (ORSA), which requires
   Solvency I lays out how an insurance company should                 insurers to assess their overall solvency needs keeping in view
   calculate its insurance liabilities, and then apply a solvency      their specific risk profile. The ORSA results are to be shared
   margin, which is an industry standard, to arrive at the amount      with the supervisory authorities.
   the company should hold so that all the liabilities are covered.




Copyright © 2010 WNS Global Services | wns.com                                                                                           01
Solvency II: Europe's new Charter toward
                                                                                   better risk management in insurance




    Solvency II also introduces the Supervisory Review Process           Educating employees: Insurers have begun their efforts by
    (SRP). The role of SRP is to evaluate the risk profiles of the       training their employees about the new norms under Solvency II.
    insurance companies, and the quality of their risk                   However, adherence to Solvency II requires a different
    management and governance systems.                                   approach from the employees, who might not be too willing to
                                                                         adapt to the impending change. Insurers have to prepare for
    To arrive at the capital needed, Solvency II requires insurers       this change management and figure out ways to get the buy-in
    to have two capital requirements - Solvency Capital                  from their employees. Solvency II would require various teams
    Requirement (SCR) and Minimum Capital Requirement                    in the company to work a lot more in tandem, and the
    (MCR), with SCR being the main solvency control tool.                company will have to create a conducive environment to
    There are two ways to arrive at SCR. Companies can follow            enable this.
    their own internal models for risk evaluation, provided they
    are acceptable to the regulatory authorities. In case insurers       Documentation: Though the exact documentation changes are
    do not have a model of their own, they can opt for the               yet to be made clear, the fact that a lot more assessment and
    standard model prescribed under the regime - the European            information disclosure would be involved implies that
    Standard Formula. MCR is a lower capital requirement, the            documentation needs could go up significantly. Internal
    non-adherence to which could lead to withdrawal of                   assessments imply that all internal data will have to be strictly
    authorization of insurers.                                           monitored and controlled, which would bring in new processes
                                                                         and the documentation thereof. New systems and IT
    Solvency II also prescribes qualitative requirements on              applications would come into play as well.
    undertakings such as risk management as well as supervisory
    activities, and covers supervisory reporting and disclosure.         New resources: Resources well-versed in Solvency II
    In general, insurers need to make certain information public         stipulations are now being sought out by insurers. Also, with
    and report more information to their supervisors. Solvency II        risk modeling being involved, the demand for actuaries is on
    also brings in group supervisors who will be able to                 the rise. The spiraling demand for a specialized talent pool is
    streamline the way insurance groups with diversified                 leading to inflated pay packets, and insurance companies will
    presence across the EU operate.                                      have to factor the increase into their plans for Solvency II
                                                                         implementation. They could explore outsourcing or offshoring
    Challenges For Insurers                                              some of these processes to reign-in costs.
    Clarity on the regulations: A new framework is bound to come
                                                                         While the charter is to mitigate risk, Solvency II can never be
    with its own set of challenges, with new requirements to be
                                                                         hailed as a 'zero-failure' regime. There is no cast-iron
    met and news ways of conducting day-to-today business.
                                                                         guarantee that an insurer will not fail. As its requirements and
    While insurance companies are unanimous in their
                                                                         directives get clearer over the coming months, insurers have to
    perception that the new regime will bring in the 'Single
                                                                         deal with the uncertainties and the challenges up ahead.
    Market' in insurance services in Europe, implementing it
                                                                         Rather than viewing the new regime as an obstacle to
    would be a challenge at various levels - especially with the
                                                                         conducting business, insurers have to convince their teams to
    new directives, guidance notes and consultation papers
                                                                         consider this as a mechanism that will bring in business
    issued by the European Commission from time-to-time.
                                                                         flexibility and mitigate risk in a methodical manner.
    The path ahead is not clear, and most insurers are uncertain
    about how they should prepare themselves for the new
    regime. The pre-application process for internal models is          The 3 Pillars Of Solvency II
    now on, but most insurers are unsure if the work done for
                                                                        Pillar 1 consists of the quantitative requirements (for example,
    this process will hold merit.
                                                                        the amount of capital an insurer should hold).
    Moving beyond compliance: Many insurance companies and              Pillar 2 sets out requirements for governance and risk
    their employees consider Solvency II as a new compliance            management and effective supervision of insurers.
    mechanism. Solvency II goes well beyond that, and tries to
                                                                        Pillar 3 focuses on disclosure and transparency requirements.
    bring in change in the way business is conducted. It requires
    a change in thinking, not just at the management level,
    but all the way to operations. Insurers need to understand          What's New about Solvency II?
    that the new regime is not a mere technical requirement,
                                                                        Solvency II rules will replace old requirements and establish
    which can be managed by engaging IT resources or by
                                                                        more harmonized requirements across the EU, thus promoting
    deploying new applications. It is about modeling for risk in
                                                                        competitive equality as well as high and more uniform levels
    day-to-day business, which is a continuous process, and not
                                                                        of consumer protection.
    a one-off project.
                                                                        Source: The European Commission




                                             To learn more, please write to us at info@wns.com

Copyright © 2010 WNS Global Services | wns.com                                                                                           02

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Solvency II Europe’s New Charter Toward Better Risk Management In Insurance

  • 1. Solvency II: Europe's new charter toward better risk management in insurance Insurers in Europe will see the advent of a new regime, come 2012 ─ Solvency II. Its predecessor and European Union's regulation, Solvency I, which came into effect in the late 1970s, laid out a simple, but robust framework for assessing capital requirements of insurance companies to pay potential claims in the future. Since then, insurance portfolios have undergone changes, and markets have evolved. This document aims to understand the nuances of the regime With Solvency II, national regulators will work with each and the challenges in the path ahead. insurance company to arrive at their money requirements based on various risks. Solvency II works on the premise that The mandate for Solvency I was to revise and update the EU one-size-does-not-fit-all. The EU solvency requirements today solvency regime, and had little scope for managing the kinds concentrate mainly on the liabilities side (i.e. insurance of risk that the market is exposed to today. Most European risks), however, Solvency II will also take into account the countries, thus introduced regulations to prop up Solvency I, asset-side of risks. The new regime will be a 'total balance so that risks could be covered adequately by the insurers. sheet' type approach wherein all the risks and their The result: New sets of rules across Europe that were not interactions will be considered. Solvency I restricts itself to necessarily synchronized with each other. This gave rise to insurance risk, while the new regime would consider market an imminent need for a more risk-based solvency regime. risk (fall in the value of insurers' investments), credit risk (failure on the part of third parties to repay debts) and 2007 saw the introduction of Solvency II. The European operational risk (risk of systems breaking down or Commission stated that the new regime was meant to improve malpractice). These risks are currently not covered by the EU consumer protection, modernize supervision, deepen market regime, and experience has shown that they can pose a integration and increase the international competitiveness of material threat to insurers' solvency. The new regime will European insurers. By October 2012, Solvency II will firmly usher in an ecosystem of better risk management, overall. be in place. Companies involved in life and non-life insurance and reinsurance in the EU are preparing themselves for this new regime, which will cover all those insurers with gross Understanding Solvency II premium income exceeding Euro 5 million. Solvency II encourages insurers to engage in a lot more introspection than ever before, and also encourages transparency with the findings. This lays the foundation for A Comparison Between The Two Regimes Own Risk and Solvency Assessment (ORSA), which requires Solvency I lays out how an insurance company should insurers to assess their overall solvency needs keeping in view calculate its insurance liabilities, and then apply a solvency their specific risk profile. The ORSA results are to be shared margin, which is an industry standard, to arrive at the amount with the supervisory authorities. the company should hold so that all the liabilities are covered. Copyright © 2010 WNS Global Services | wns.com 01
  • 2. Solvency II: Europe's new Charter toward better risk management in insurance Solvency II also introduces the Supervisory Review Process Educating employees: Insurers have begun their efforts by (SRP). The role of SRP is to evaluate the risk profiles of the training their employees about the new norms under Solvency II. insurance companies, and the quality of their risk However, adherence to Solvency II requires a different management and governance systems. approach from the employees, who might not be too willing to adapt to the impending change. Insurers have to prepare for To arrive at the capital needed, Solvency II requires insurers this change management and figure out ways to get the buy-in to have two capital requirements - Solvency Capital from their employees. Solvency II would require various teams Requirement (SCR) and Minimum Capital Requirement in the company to work a lot more in tandem, and the (MCR), with SCR being the main solvency control tool. company will have to create a conducive environment to There are two ways to arrive at SCR. Companies can follow enable this. their own internal models for risk evaluation, provided they are acceptable to the regulatory authorities. In case insurers Documentation: Though the exact documentation changes are do not have a model of their own, they can opt for the yet to be made clear, the fact that a lot more assessment and standard model prescribed under the regime - the European information disclosure would be involved implies that Standard Formula. MCR is a lower capital requirement, the documentation needs could go up significantly. Internal non-adherence to which could lead to withdrawal of assessments imply that all internal data will have to be strictly authorization of insurers. monitored and controlled, which would bring in new processes and the documentation thereof. New systems and IT Solvency II also prescribes qualitative requirements on applications would come into play as well. undertakings such as risk management as well as supervisory activities, and covers supervisory reporting and disclosure. New resources: Resources well-versed in Solvency II In general, insurers need to make certain information public stipulations are now being sought out by insurers. Also, with and report more information to their supervisors. Solvency II risk modeling being involved, the demand for actuaries is on also brings in group supervisors who will be able to the rise. The spiraling demand for a specialized talent pool is streamline the way insurance groups with diversified leading to inflated pay packets, and insurance companies will presence across the EU operate. have to factor the increase into their plans for Solvency II implementation. They could explore outsourcing or offshoring Challenges For Insurers some of these processes to reign-in costs. Clarity on the regulations: A new framework is bound to come While the charter is to mitigate risk, Solvency II can never be with its own set of challenges, with new requirements to be hailed as a 'zero-failure' regime. There is no cast-iron met and news ways of conducting day-to-today business. guarantee that an insurer will not fail. As its requirements and While insurance companies are unanimous in their directives get clearer over the coming months, insurers have to perception that the new regime will bring in the 'Single deal with the uncertainties and the challenges up ahead. Market' in insurance services in Europe, implementing it Rather than viewing the new regime as an obstacle to would be a challenge at various levels - especially with the conducting business, insurers have to convince their teams to new directives, guidance notes and consultation papers consider this as a mechanism that will bring in business issued by the European Commission from time-to-time. flexibility and mitigate risk in a methodical manner. The path ahead is not clear, and most insurers are uncertain about how they should prepare themselves for the new regime. The pre-application process for internal models is The 3 Pillars Of Solvency II now on, but most insurers are unsure if the work done for Pillar 1 consists of the quantitative requirements (for example, this process will hold merit. the amount of capital an insurer should hold). Moving beyond compliance: Many insurance companies and Pillar 2 sets out requirements for governance and risk their employees consider Solvency II as a new compliance management and effective supervision of insurers. mechanism. Solvency II goes well beyond that, and tries to Pillar 3 focuses on disclosure and transparency requirements. bring in change in the way business is conducted. It requires a change in thinking, not just at the management level, but all the way to operations. Insurers need to understand What's New about Solvency II? that the new regime is not a mere technical requirement, Solvency II rules will replace old requirements and establish which can be managed by engaging IT resources or by more harmonized requirements across the EU, thus promoting deploying new applications. It is about modeling for risk in competitive equality as well as high and more uniform levels day-to-day business, which is a continuous process, and not of consumer protection. a one-off project. Source: The European Commission To learn more, please write to us at info@wns.com Copyright © 2010 WNS Global Services | wns.com 02