Report about Job Satisfaction of Employees in Indonesia 2013

Report time: August 2013
Creator: Nusaresearch team
JOB SATISFACTION OF
EMPLOYEES
Research time: 10.07.2013 – 20.07.2013
Based on Nusaresearch‟s panelist

A. Executive summary
[1] Nearly 40% of surveyed employees are not satisfied with current compensation
Within 371 employees who were asked, there are 99 people agree that they satisfied with their current salary / bonus,
which leads to low satisfaction mean score with 2.87. This score is not much different among groups when being
categorized by demographic factors.
For welfare, mean satisfaction is 3.07, slightly higher than salary and bonus. Good allowance, annual healthcare check
and vacation / sick leave upon request are voted as best three welfare items for employees in their current company,
with mean satisfaction score of 4.13, 3.88 and 3.87 respectively.
[2] Rating for various elements of working condition is generally positive
3.16 is mean satisfaction score for work conditions. More than 60% employees agree that their employers has pay
good attention to their working conditions by ensuring the safety, providing working equipment as well as full-instruction
for operation.
[4] Rating for training & promotion is generally positive with 3.25 point on 5-scale
For training, 63.3% mentioned that current training courses of company are good as well as they receive good
facilitation for training. More than half also said that they have chances to participated in those training courses (57.1%).
For promotion opportunities, there are different ideas. Although 59.3% surveyed employees agree that they company
has good advancement opportunity, only 38% admitted that there are many in their current job, which leads to lower
mean score (3.16 compared to 3.57).

A. Executive summary
[5] Mean satisfaction score for manager is 3.23 compared to 3.67 for colleagues
Obviously, less than 40% surveyed employees feel satisfied with their manager while more than 60% feel satisfied with
their colleagues at workplace.
Most employees highly appreciated that their manager always supports and encourages them (76.6). However, they
have high suspicion when mention the fair treatment between subordinate staff, as well as leadership skills of their
manager and scores highest among issues they disagree (16.2% each).
[6] In general, surveyed employees do not feel pressure with their current workload
As the satisfied percentage is 51.8 compared to 14.8 of dissatisfied percentage.
While the employees above 30 years old has highest mean score of satisfaction (3.67), those working less than 3 years
in current company seem to have a high volume workload and have lower gratification level of 3.30.
[7] Mean score for the evaluation system among groups is from 3.25 to 3.41
People acknowledge self-improvement demand for better work performance (74.4%). However, part of employees are
not optimistic about the adequacy between payment and performance. In particular, 22.6% not sure if they can get a
raise / bonus with good performance and 21.6% also disagree that their salary / Bonus reflect their contribution.
[8] The satisfaction level of employees regression equation:
Overall Satisfaction (Y) = 0.18*Training & Promotion (X1) + 0.264*Relationship with seniors (X2) +
0.117*Relationship with colleague (X3) + 0.330*Performance evaluation (X4)

B. Research information
 Research method : Quantitative research (Online survey)
 Timing : 10.07.2013 – 20.07.2013
 Sample size : 371s
 Research area : Nationwide (Indonesia)
 Target : Male, female over 18 years old and working currently
 Research objectives : Find out how factors affect the job satisfaction in the work place and
construct regression model of satisfaction
 Sampling method : Internet sampling (Nusaresearch Panel)

Part 1. Overall job satisfaction of employees
C. Research findings
Part 2. Regression model on job satisfaction of employees

1. Salary / bonus
2. Welfare
3. Working conditions
4. Training & Promotion
5. Relationship with seniors
6. Relationship with colleague
7. Workload
8. Performance evaluation

3.8
22.9
35.6
31.5
6.2
I am satisfied with the salary /
bonus in current company
Figure 1. Satisfaction level of salary and bonus
Strongly agree Agree Neutral Disagree Strongly disagree
1. Salary / Bonus
Percentage of respondents who feel satisfied with their current salary / bonus is not really high which leads to low satisfaction
mean of 2.87.
Nearly 40% of surveyed employees are not satisfied with current compensation
Q. Please let us know your agreement level toward the salary & bonus system received at current company? [Matrix SA] Based n=371 (Unit: %)
Satisfaction Mean
2.87

2.82
2.85
2.77
2.93
2.92
2.90
2.88
2.90
2.80
2.76
Figure 2. Satisfaction mean for salary and bonus by groups
1. Salary / Bonus
As can be seen from the result, there is no significant difference on satisfaction mean among groups when being categorized by
demographic factors.
Satisfaction level of salary & bonus does not vary much among groups
Male (n=244)
18 - 30 years old (n=180)
Jakarta (n=104)
Bachelor Degree or higher (n=211)
3 years working or less (n=162)
Q. Please let us know your agreement level toward the salary & bonus system received at current company? [Matrix SA] Based n=371
Female (n=127)
Above 30 years old (n=191)
Others (n=267)
Diploma Degree or lower (n=160)
More than 3 years working (n=209)
(Unit: %)

1. Salary / Bonus
Although overall satisfaction toward compensation system is low, more than 2/3 surveyed employees agree that there is
adequacy among their work‟s effectiveness, responsibility and compensation system. In fact, the majority (61.7%) also indicated
that their company has good benefits.
Satisfaction level of employees differs from item to item of salary & bonus
Q. Please let us know your agreement level toward the salary & bonus system received at current company? [Matrix SA] Based n=371
39.4
27.8 25.9 22.9 16.7 13.7 13.5
38.3
39.1
34.5 35.0
27.8
48.0
38.3
11.6
17.3
20.8 21.6
29.9
32.1 32.1
7.8 14.3 15.9 18.3 22.9
4.0
14.3
3.0 1.6 3.0 2.2 2.7 2.2 1.9
Bonus (monthly /
quarterly / yearly)
is adequate with
work effectiveness
Salary is adequate
with my job
responsibility
Annual salary
increase is
suitable with my
contribution to
company
Salary is adequate
with the nature of
work I am doing
Salaries, bonuses
and benefits are
distributed evenly
Company has
good benefits
Salary is
competitive
compared to
domestic labor
market
Figure 3. Satisfaction level of salary and bonus items
4.03Mean 3.77 3.67 3.64 3.58 3.47 3.33
(Unit: %)

1. Salary / bonus
2. Welfare
7. Workload

3.8
28.6
42.9
20.8
4.0
I am satisfied with the benefits
offered
Figure 4. Satisfaction level for welfare system
2. Welfare
Satisfaction score of employees toward welfare model is slightly higher than salary and bonus (mean=3.07). In which, there are
7.6% respondents feel satisfied with the welfare system of current company more than those who dissatisfied.
More than 3 out of 10 surveyed employees are not satisfied with current welfare model
Q. Please let us know your agreement level toward the welfare system received at current company? [Matrix SA] Based n=371
Satisfaction mean
3.07
(Unit: %)

2. Welfare
In general, all groups achieved mean satisfaction score of over 3.00 excluding female employees and employees who have 3
years working or less. In details, their satisfaction mean for welfare system is 2.89 and 2.94 respectively.
Overall assessment of welfare system is not much different among groups
Q. Please let us know your agreement level toward the welfare system received at current company? [Matrix SA] Based n=371
2.94
3.04
3.00
3.04
3.17
3.18
3.11
3.10
3.10
2.89
Figure 5. Satisfaction mean for welfare system by groups
Male (n=244)
18 - 30 years old (n=180)
Jakarta (n=104)
Bachelor Degree or higher (n=211)
3 years working or less (n=162)
Female (n=127)
Above 30 years old (n=191)
Others (n=267)
Diploma Degree or lower (n=160)
More than 3 years working (n=209)
(Unit: %)

2. Welfare
Though overall satisfaction mean is 3.07, the score for each item is higher
Q. Please let us know your agreement level toward the welfare system received at current company? [Matrix SA] Based n=371 (Unit: %)
36.1 32.6 30.5 24.5 22.1 21.3 18.3
46.9
33.2 42.9 49.9
34.0 42.0
38.8
11.6
19.4
12.7 17.5
24.3 18.1 24.0
4.6
11.6 11.3 5.4
14.8 13.2 13.5
0.8 3.2 2.7 2.7 4.9 5.4 5.4
Company has
good allowance
(holiday,
children...)
Company
provides full
insurance for
employees
Company
supports health
care checking
annually
Company
facilitates
employees to go
on vacation / sick
leave upon
request
Company has
trade union
organization to
protect
employees' rights
Company
supports
transportation for
work implement
Company has
yearly trip for
employees
Figure 6. Satisfaction level for welfare items
4.13Mean 3.80 3.87 3.88 3.54 3.61 3.51
Good allowance, annual healthcare check and vacation / sick leave upon request are voted as best three welfare items for
employees in their current company, with satisfaction mean of 4.13, 3.88 and 3.87 respectively.

3.0
31.5
44.7
19.9
0.8
I am satisfied with working
conditions in current company
Figure 7. Satisfaction level of working conditions
34.5% employees participating in survey revealed that they are satisfied with current working condition in their company
compared to 20.7% who dissatisfied.
3.16 is satisfaction mean score for work conditions
Q. Please let us know your agreement level toward the working conditions at current company? [Matrix SA] Based n=371
Satisfaction mean
3.16
(Unit: %)

3.18 3.12 3.20 3.12 3.09 3.19 3.12 3.21 3.13 3.18
Male
(n=244)
Female
(n=127)
18 - 30
years old
(n=180)
Above 30
years old
(n=191)
Jakarta
(n=104)
Others
(n=267)
Bachelor
Degree or
higher
(n=211)
Diploma
Degree or
lower
(n=160)
3 years or
less
(n=162)
More than 3
year
(n=209)
Figure 8. Mean satisfaction score for working conditions by groups
Q. Please let us know your agreement level toward the working conditions at current company? [Matrix SA] Based n=371 (Unit: %)
Mean
In general, level of satisfaction about current working condition across gender, age, living area, qualifications and working
experience are quite similar.
The highest mean is 3.21 and there is no a big gap with the lowest of 3.09

Rating for various elements of working conditions is generally positive
Q. Please let us know your agreement level toward the working conditions at current company? [Matrix SA] Based n=371 (Unit: %)
27.0 19.9 16.4 15.4 14.0
41.8 47.7 46.9 54.4 49.3
21.6 22.1 24.8
21.6 27.2
8.9 9.4 10.5 7.8 8.6
0.8 0.8 1.3 0.8 0.8
I am always ensured
labour safety at
workplace
I was well-equipped for
my work
I received prevention
instruction for accidents
that can happen
I received using
instruction for equipment
/ support tools for my
work
I was given advice on
health protection method
when working
Figure 9. Satisfaction level of detail working conditions
3.85Mean 3.77 3.67 3.76 3.67
More than 60% employees agree that their employers pay good attention to their working conditions by ensuring the safety,
providing working equipment as well as full-instruction for operation.

1. Salary / bonus
2. Welfare
7. Work load

4. Training & promotion
Percentage of surveyed employees who believe that they can receive good chance for training and promotion at their current
companies is twice the percentage of those who do not.
Rating for training & promotion is generally positive with 3.25 point on 5-scale
Q. Please let us know your agreement level toward the training and promotion opportunity at current company? [Matrix SA] Based n=371 (Unit: %)
9.2 33.2 33.2 22.4 2.2
I am satisfied with the training opportunities / promotions of
current company
Strongly agree 9.2
Agree 33.2
Neutral 33.2
Disagree 22.4
Strongly disagree 2.2
Figure 10. Satisfaction level of training & promotion opportunity Satisfaction mean
3.25

3.36
3.04
3.34
3.16 3.17 3.28 3.18
3.34 3.27 3.23
Male
(n=244)
Female
(n=127)
18 - 30
years old
(n=180)
Above 30
years old
(n=191)
Jakarta
(n=104)
Others
(n=267)
Bachelor
Degree or
higher
(n=211)
Diploma
Degree or
lower
(n=160)
3 years or
less
(n=162)
More than 3
year
(n=209)
Figure 11. Mean satisfaction score for training & promotion opportunity
Assessment on training and promotion opportunity by groups is not too different
Mean
The satisfaction mean score for training and promotion opportunity range from 3.04 to 3.36. In which, male group has highest
figure (mean= 3.36) and female group has lowest (mean= 3.21).

21.8
13.7 13.2
41.2
49.6 43.9
22.4 26.7
29.9
12.7 8.1 11.1
1.9 1.9 1.9
Company facilitate me to
improve knowledge and
working skills
I have chances to
participate in training
courses for effective
working
Current training courses of
company are good
Figure 12. Satisfaction level of training opportunity
More than half also said that current training courses of company are good (63.3%) and employees have chances to participate
in those training courses (57.1).
For training, 63% respondents received good facilitation from their company
3.68Mean 3.56 3.65

17.8
7.0
41.5
31.0
22.6
35.8
15.6
23.2
2.4 3.0
Company has good promotion
opportunity for qualified
employees
There are many promotion
opportunities in my current job
Figure 13. Satisfaction level of promotion opportunity
Although 59.3% surveyed employees agreed that their company has good advancement opportunity, only 38% admitted that
there are many in their current job, which leads to lower mean score (3.16 compared to 3.57).
For promotion opportunities, there are different ideas
3.57 3.16Mean

1. Salary / bonus
2. Welfare
5. Relationship with manager
7. Work load

7.5 9.2
32.3 55.3
39.4
29.1
17
5.93.8
0.5
I am satisfied with my
current manager
I am satisfied with my
colleagues at work
Figure 14. Satisfaction level of relationship with manager & colleagues
5 – 6. Relationship with manager & colleagues
Obviously, less than 40% surveyed employees feel satisfied with their manager while more than 60% feel satisfied with their
colleagues at workplace.
Satisfaction mean score for manager is 3.23 compared to 3.67 for colleagues
Q. Please let us know your agreement level toward the relationship with manager at current company? [Matrix SA] Based n=371
Q. Please let us know your agreement level toward the relationship with colleagues at current company? [Matrix SA] Based n=371
(Unit: %)
Mean of satisfaction
3.67
Mean of satisfaction
3.23

It is apparent from survey results that the employees who work outside Jakarta have the most harmonious relationship with their
colleagues (3.70), while highest satisfaction level toward manager belongs to those who have Diploma Degree or lower (3.29).
Ratings for both relationships among groups are quite consistent
(Unit: %)
3.27 3.15 3.28 3.18 3.20 3.24 3.18 3.29 3.22 3.23
3.68 3.64 3.66 3.67 3.58 3.70 3.65 3.68 3.67 3.67
Male
(n=244)
Female
(n=127)
18 - 30
years old
(n=180)
Above 30
years old
(n=191)
Jakarta
(n=104)
Others
(n=267)
Bachelor
Degree or
higher
(n=211)
Diploma
Degree or
lower
(n=160)
3 years or
less
(n=162)
More than 3
year
(n=209)
Figure 15. Mean satisfaction score for relationship with manager & colleagues
Seniors Colleagues
Mean

17.0 14.3 14.0 13.7 13.5 11.6
38.3
62.3
51.8 46.6 41.5 45.0
28.6
20.8
22.1 27.5
28.8
34.5
14.3
2.7
10.8 11.3 14.3
8.4
1.9 0.0 1.3 0.8 1.9 0.5
Manager has
leadership skills
Manager always
supports and
encourages me
when necessary
I have no difficulty in
communicate
directly with
manager
Manager has
professional
capabilities
Manager has fair
treatment with
subordinate staff
Manager recognizes
my contribution to
company
Figure 16. Satisfaction level of relationship with manager
However, they have high suspicion when mentioning the fair treatment between subordinate staff, as well as leadership skills of
their manager and scores highest among issues they concern (16.2% each).
Most employees highly appreciated that their manager always supports and encourages them
(Unit: %)
3.87Mean 3.88 3.66 3.503.61 3.59

15.6 14.0 12.7 8.9 8.6 7.5 7.3
53.4 62.5
55.8
52.3 52.3
36.1
47.7
25.3
20.8
26.7
33.4 30.7
42.9
35.8
4.9 2.4 4.9 4.6 7.8 11.9 7.8
0.8 0.3 0.0 0.8 0.5 1.6 1.3
I learned a lot
from my
colleagues
I cooperate well
with my
colleagues to
finish the job
My colleagues
are friendly and
sociable
My colleagues
always supported
me while working
My colleagues
give me useful
advice in work
My colleagues
and me compete
fairly at work
My colleagues
are reliable
Figure 17. Satisfaction level of relationship with colleagues
As can be seen from the chart, average score for the satisfaction level of the surveyed employees toward their peers is rather
good. Approximately 3/4 respondents said that they cooperate well with their colleagues to finish the job and the satisfaction
mean score is up to 3.88.
The majority of 371 respondents have good words about their colleagues
(Unit: %)
3.78Mean 3.88 3.64 3.363.61 3.52
3.76

6.5
45.3
33.4
13.5
1.3
I am satisfied with the current
workload
Figure 18. Satisfaction level of workload
7. Workload
In general, surveyed employees in Indonesia do not feel pressure with their current workload. To clarify, the satisfied percentage
is 51.8 compared to 14.8 of dissatisfied percentage.
Satisfaction mean score of workload satisfaction is quite good with 3.42
Q. Please let us know your agreement level toward the workload at current company? [Matrix SA] Based n=371 (Unit: %)
3.42
Satisfaction mean
(Based on 5 scale measurement)

7. Workload
While the employees aged above 30 have highest satisfaction mean (3.67), those who worked less than 3 years in current
company seem to have a high volume workload and have lower gratification level of 3.30.
There is difference among groups, but not significantly
Q. Please let us know your agreement level toward the workload at current company? [Matrix SA] Based n=371 (Unit: %)
Male
(n=244)
Female
(n=127)
18 - 30
years old
(n=180)
Above 30
years old
(n=191)
Jakarta
(n=104)
Others
(n=267)
Bachelor
Degree or
higher
(n=211)
Diploma
Degree or
lower
(n=160)
3 years or
less
(n=162)
More than
3 year
(n=209)
3.47 3.33
3.66 3.67
3.39 3.43 3.41 3.43 3.30 3.52
Figure 19. Mean satisfaction score for workload by groups

5.1
5.9
6.2
11.6
11.9
14.0
15.1
15.9
19.1
62.0
59.6
54.2
53.6
42.3
53.1
65.5
71.4
62.3
24.8
32.1
35.8
28.6
34.5
29.1
14.6
11.1
16.4
8.1
2.4
3.8
6.2
10.0
3.8
4.9
1.6
2.2
1.3
0.0 20.0 40.0 60.0 80.0 100.0
My current workload is reasonable
I receive comments on working effectiveness from my seniors
I have right to make decision for works in my professional field
My current work has many interesting challenges
My current work is highly appreciated in company
I use different skills in current work
My current work helps me to use all abilities and strengths
I understand requirements of my current work
My current work requires professional
Figure 20. Satisfaction level of work aspects
7. Workload
Over 80% respondents said that their current work requires professionalism and they understand requirements of their work.
However, only 54.2% commented that “their work is highly appreciated in company”.
Employees are relatively satisfied with different aspects of work
Q. Please let us know your agreement level toward the work at current company? [Matrix SA] Based n=371 (Unit: %)
3.98
Mean
4.02
3.91
3.77
3.53
3.71
3.63
3.69
3.64

3.5
45.0
36.4
14.0
1.1
I am satisfied with the
performance assessment
elements for current work
Figure 21. Satisfaction level of performance
evaluation
Less than 50% employees participating in the survey felt that their company has good elements in work performance
assessment.
Surveyed people express different level of agreement when refer to performance assessment
Q. Please let us know your agreement level toward the performance evaluation at current company? [Matrix SA] Based n=371 (Unit: %)
3.23
Satisfaction mean
(Based on 5 scale measurement)

Male group has strongest belief with their current evaluation system (mean= 3.41). Meanwhile, their female peers have lowest
belief (mean= 3.25).
Mean score for the evaluation system among groups is from 3.25 to 3.41
Male
(n=244)
Female
(n=127)
18 - 30
years old
(n=180)
Above 30
years old
(n=191)
Jakarta
(n=104)
Others
(n=267)
Bachelor
Degree or
higher
(n=211)
Diploma
Degree or
lower
(n=160)
3 years or
less
(n=162)
More than
3 year
(n=209)
3.41
3.25
3.39 3.33 3.30 3.38 3.31 3.42 3.35 3.37
Figure 22. Satisfaction mean of performance evaluation by groups

3.0
7.3
9.4
11.1
12.4
13.7
34.0
59.6
46.4
63.3
38.8
35.0
47.2
24.8
32.9
23.5
27.2
28.6
15.4
7.8
9.4
1.9
18.6
18.6
0.5
0.5
1.9
3.0
4.0
0.0 20.0 40.0 60.0 80.0 100.0
Performance assessment card can not reflect my personal abilities well
Current work is suitable with my ability
Company motivates me to work effectively
I understand the need of self improvement to meet job's requirement
Salary / Bonus reflect my contribution to the company
If I do my job well, I will get a raise / bonus
Figure 23. Satisfaction level of performance evaluation items
However, part of them are not optimistic about the adequacy between payment and performance. In particular, 22.6% unsure if
they can get a raise / bonus with good performance and 21.6% also disagree that their salary / bonus could reflect their
contribution.
Surveyed employees acknowledge self-improvement demand for better work performance
(74.4%)
Mean
3.36
3.39
3.83
3.52
3.65
3.23

1. Factors – Independent variables
3. Regression model
2. Factors – Dependent variable
Part 2. Regression model on overall job
satisfaction of employees

※ Note:
• Cronbach’s alpha (α) analysis was employed to test the consistency among variables obtained in one factor.
• Minimum acceptable level of alpha value is 0.7, Cronbach's Alpha ≥ 0.8 indicates an overall higher reliability factor.
Factor 1. Salary / Bonus Factor 2. Welfare Factor 3. Working conditions
1
Salary is adequate with my job
responsibility
2
Salary is adequate with the nature of work
I am doing
3
Salary is competitive compared to
domestic labor market
4
Annual salary increase is suitable with my
contribution to company
5
Bonus (monthly / quarterly / yearly) is
adequate with work effectiveness
6
Salaries, bonuses and benefits are
distributed evenly
"Company has good benefits" variable was
excluded due to the inappropriateness with
model
Cronbach's Alpha = 0.811
1 Company has yearly trip for employees
2
Company provides full insurance for
employees
3
Company facilitates employees to go on
vacation / sick leave upon request
4
Company supports health care checking
annually
5
Company supports transportation for work
implement
6
Company has good allowance (holiday,
children...)
7
Company has trade union organization to
protect employees' rights
1 I was well-equipped for my work
2
I received using instruction for equipment /
support tools for my work
3
I am always ensured labour safety at
workplace
4
I received prevention instruction for
accidents that can happen
5
I was given advice on health protection
method when working
Through analysis process, functional and psychological variables were constructed to identify the factors that
may have effect on job satisfaction of the employees.
There are 8 factors in total as independent variables:

Factor 4. Training & Promotion
1
Company has good promotion opportunity
for qualified employees
2
There are many promotion opportunities in
my current job
3
I have chances to participate in training
courses for effective working
4
Current training courses of company are
good
5
Company facilitate me to improve
knowledge and working skills
Factor 5. Relationship with seniors
1 Senior has professional capabilities
2 Senior has leadership skills
3
I have no difficulty in communicate directly
with senior
4
Senior has fair treatment with subordinate
staff
5
Senior recognizes my contribution to
company
6
Senior always supports and encourages
me when necessary
Factor 6. Relationship with colleague
1
I cooperate well with my colleagues to
finish the job
2 My colleagues are friendly and sociable
3
My colleagues always supported me while
working
4
My colleagues give me useful advice in
work
5 My colleagues are reliable
6
My colleagues and me compete fairly at
work
7 I learned a lot from my colleagues
Through analysis process, functional and psychological variables were constructed to identify the factors that
may have effect on job satisfaction of the employees.
※ Note:

Factor 7. Work load
1 My current work has many interesting challenges
2 My current work requires professional
3 I understand requirements of my current work
4 I use different skills in current work
5 My current work helps me to use all abilities and strengths
6 I have right to make decision for works in my professional field
7 I receive comments on working effectiveness from my seniors
Variables were excluded due to the inappropriateness with model:
- "My current workload is reasonable"
- "My current work is highly appreciated in company"
Factor 8. Performance evaluation
1 Company motivates me to work effectively
2 If I do my job well, I will get a raise / bonus
3
I understand the need of self improvement to
meet job's requirement
4
Salary / Bonus reflect my contribution to the
company
5 Current work is suitable with my ability
Variables were excluded due to the inappropriateness
with model:
- "Performance assessment card can not reflect my
personal abilities well"
※ The Kaiser-Meyer-Olkin Measure (KMO) was computed to determine whether the data is suitable for factor analysis. The
value of KMO varies from 0 to 1, and should be 0.60 or higher to perform factor analysis.
 As KMO of this model is 0.924, it can be concluded that this model is suitable for factor analysis.
※ Note:

2. Factors – Dependent variable
1 I am satisfied with the salary / bonus in current company
2 I am satisfied with the benefits offered
3 I am satisfied with working conditions in current company
4 I am satisfied with the training opportunities / promotions of current company
5 I am satisfied with my current senior
6 I am satisfied with my colleagues at work
7 I am satisfied with the current workload
8 I am satisfied with the performance assessment element for current work
Overall satisfaction (Dependent variable)
Factor analysis has been employed to explore the underlying factors associated with overall satisfaction of
employees, as displayed in below table.
※ Note:

3. Regression model
 1st regression analysis result shows that:
(Constant) and 4 independent variables (Salary / Bonus, Welfare, Working conditions, Work load) has p-value (Sig.) greater
than alpha value (shown in Table 1) that means there is no basis to reject the Ho: β = 0. As a result, these 4 independent
variables would be excluded from model.
 Regression coefficients are conducted as follows:
Ho: β = 0
H1: β ≠ 0
Multivariate regression analysis was employed for testing the hypothesis of this research with 8 independent
variables from factor analysis and one dependent variable.
Variable name B Beta Sig. VIF
(Constant) -2.36E-17 1.000
Salary / Bonus 0.065 0.065 0.135 1.499
Welfare -0.080 -0.08 0.103 1.897
Working conditions 0.077 0.077 0.108 1.810
Training & Promotion 0.177 0.177 0.001 2.081
Relationship with seniors 0.248 0.248 0.000 1.901
Relationship with colleague 0.121 0.121 0.007 1.597
Work load -0.003 -0.003 0.940 1.379
Performance evaluation 0.310 0.31 0.000 2.158
※ Significance level (α) = 5% (0.05)
Table 1. Coefficients

3. Regression model
2nd regression analysis result shows that:
1. Adjusted R2 = 0.536 means that four factors can help researchers to explain 53.6% variance of the above model
(Table 2).
2. Sig F = 0.00, is smaller than alpha value (0.05), indicated that this regression model has meaning which means
the independent variables significantly affect the Overall job satisfaction of employees.
3. Durbin Watson statistic with coefficient = 2.149 indicated no presence of autocorrelation in the model.
After excluding 4 independent variables, 2st multivariate regression analysis was employed and results
show as in Table 2 below.
(Constant) -3.96E-17 1.000
※ Significance level (α) = 5%
Sig. F coefficient of model = 0.00
Adjusted R Square coefficient = 0.536
Durbin Watson coefficient = 2.149

3. Regression model
2nd regression analysis result shows that:
4. VIF coefficient (variance inflation factor) of independent variables is less than 10, which means there is no phenomenon of
multicollinearity between variables in the model.
5. Similar to 1st regression analysis, the (Constant ) has P value (Sig.) = 1.000 and greater than alpha value (Table 2) that
means there is no basis to reject the hypothesis. As a result, (Constant) is removed from the regression equation.
6. As can be seen in Table 2, p-value of 4 remaining variables are all smaller than 0.05 . Therefore, null hypothesis Ho: β = 0
is rejected and shows these variables have meaning in the model and significantly affect the Overall job satisfaction.
After excluding 4 independent variables, 2st multivariate regression analysis was employed and results
show as in Table 2 below.
(Constant) -3.96E-17 1.000

3. Regression model
(Constant) -3.96E-17 1.000
Regression equation on factors affecting on overall employee satisfaction is:
Overall Satisfaction (Y) = 0.18*Training & Promotion (X1) + 0.264*Relationship with seniors (X2) +
0.117*Relationship with colleague (X3) + 0.330*Performance evaluation (X4)
In conclusion, four independent variables included in the model are directly correlated with the dependent variable.
Especially, “Performance evaluation “ variable impacts strongest on overall employee satisfaction. In particular, 1 point
enhancement of “Performance evaluation “ will lead to 0.330 point increase of overall satisfaction level.

D. Respondent information
65.8
34.2
Gender
Male Female
28.0
72.0
Living area
Jakarta Others
48.551.5
Age
18 - 30 y/o Above 30 y/o
43.7
56.3
Working time
3 years or less More than 3 year
0.5
4.9
5.4
5.7
7.3
17.8
58.5
Company shares
Small Business
State company
Foreign investment
Others
Goverment/ public sector
Private company
Company type
0.5
6.7
12.4
12.7
29.4
38.3
Director
Senior Manager
Coordinator staff
Management staff
Worker
Staff
Current position
(Unit: %)

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creative‟ and „Web marketing‟. Online research is conducted based on Nusaresearch – our actively managed
over 29,000 members panel with various segmentations across Indonesia.
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The copyright of this report belongs to PT. Nusaresearch. The results (analyzing, wording, data, tables and
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Report about Job Satisfaction of Employees in Indonesia 2013

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