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Improving Practice Profitability




          JAMES A. STROUD, CPA


   Warren, Averett, Kimbrough and Marino, LLC
    2500 Acton Road, Birmingham, AL 35243
                 (205) 979-4100
             Jim.Stroud@Wakm.com
           www.WAKM.com/healthcare
Cutting Costs



 Eliminate the use of the some goods or services


    Sunset mentality - what happens if we do
     without?


    Is the need driven by a flawed or outdated
     decision?


    Every item is a candidate.


    Use MGMA data for comparison purposes.
 Shop for Different Brand or Provider


    Avoid the “We’ve always bought there”
     mentality.


    Top 20% medical and office items - competitive
     bids.


    Can use of available staff time lower the cost to
     outsiders?


 Negotiate a Lower Price


    Ask preferred vendor to match lowest price.


    Delegate to an employee who “takes
     ownership.”
 Get outside consultants to assist.


    Ask vendors “How can I reduce my costs?”


 Find Some Way to Subsidize the Cost


    Identify the “interested parties” to your practice.

       - Drug and supply companies.

       - Equipment manufacturers

       - Landlord

       - Other vendors

       - Entities to whom you refer

    Ask them how they would like to help you.
Don’t Overlook the Biggest Item in the Budget


    Compare salaries to surveys.


    Lower or eliminate overtime.


    Summarize total package.


    Convert sick, vacation, etc. to personal days.


    Review part-time staff situation.
Increasing Revenue

 Add Physician Time to the Year


    Lengthen work week.


    Take fewer vacations.


    Are you ready for a new associate?


      Improve the tempo.


    Pack the schedule.


 Productivity

    Capture all charges.
 Code consistently and correctly.


    Account for charge tickets.


 Review Fee Schedule


    Annual fee schedule.


    Compare increases to third party payor.


    Identify the profitable vs. loser procedures.


 Check the Payor Mix, Procedure Mix, and Referral
  Mix


    Review several years for payor mix trend.
 Analyze your procedure mix.


    Who is not referring to you - and why?


 Match Capacities to Demand


    Where are the bottlenecks?


    What limits your practice?


    Use of physician extenders.


    Nights and weekends?


 Add NEW Revenue


    New procedures.
 New services.


    New referral sources.


    Satellite offices.


    Hire other specialists.


    Establish a web site.


 Collect for what you do


    Who appeals claims and what is outcome?

    Are you collecting most co-pays and
     deductibles?
 Revise collection procedures.


    It starts at the scheduling point.


    Review professional discounts and courtesy
     write-offs.


    Get the right temperament person involved.


 Conclusion

    Word of Caution - Profitability Defined

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Improving Practice Profitability

  • 1. Improving Practice Profitability JAMES A. STROUD, CPA Warren, Averett, Kimbrough and Marino, LLC 2500 Acton Road, Birmingham, AL 35243 (205) 979-4100 Jim.Stroud@Wakm.com www.WAKM.com/healthcare
  • 2. Cutting Costs  Eliminate the use of the some goods or services  Sunset mentality - what happens if we do without?  Is the need driven by a flawed or outdated decision?  Every item is a candidate.  Use MGMA data for comparison purposes.
  • 3.  Shop for Different Brand or Provider  Avoid the “We’ve always bought there” mentality.  Top 20% medical and office items - competitive bids.  Can use of available staff time lower the cost to outsiders?  Negotiate a Lower Price  Ask preferred vendor to match lowest price.  Delegate to an employee who “takes ownership.”
  • 4.  Get outside consultants to assist.  Ask vendors “How can I reduce my costs?”  Find Some Way to Subsidize the Cost  Identify the “interested parties” to your practice. - Drug and supply companies. - Equipment manufacturers - Landlord - Other vendors - Entities to whom you refer  Ask them how they would like to help you.
  • 5. Don’t Overlook the Biggest Item in the Budget  Compare salaries to surveys.  Lower or eliminate overtime.  Summarize total package.  Convert sick, vacation, etc. to personal days.  Review part-time staff situation.
  • 6. Increasing Revenue  Add Physician Time to the Year  Lengthen work week.  Take fewer vacations.  Are you ready for a new associate?  Improve the tempo.  Pack the schedule.  Productivity  Capture all charges.
  • 7.  Code consistently and correctly.  Account for charge tickets.  Review Fee Schedule  Annual fee schedule.  Compare increases to third party payor.  Identify the profitable vs. loser procedures.  Check the Payor Mix, Procedure Mix, and Referral Mix  Review several years for payor mix trend.
  • 8.  Analyze your procedure mix.  Who is not referring to you - and why?  Match Capacities to Demand  Where are the bottlenecks?  What limits your practice?  Use of physician extenders.  Nights and weekends?  Add NEW Revenue  New procedures.
  • 9.  New services.  New referral sources.  Satellite offices.  Hire other specialists.  Establish a web site.  Collect for what you do  Who appeals claims and what is outcome?  Are you collecting most co-pays and deductibles?
  • 10.  Revise collection procedures.  It starts at the scheduling point.  Review professional discounts and courtesy write-offs.  Get the right temperament person involved.  Conclusion  Word of Caution - Profitability Defined