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2. Basic English for
Communication
Hotel Services

3. Hello, room
service?

4. What time is the breakfast offered?

5. What sort of entertainment
do you offer?

6. Is there a shop in the hotel?

7. Could I have my room
cleaned right now?

8. I have some clothes to be
washed. Do you have a
laundry service?

9. Is my laundry ready?

10. How can I turn
on the TV?

11. How can I turn down
the air conditioner?

12. Can I have some extra
bath towels?

13. I’d like a toothbrush
and a razor

14. Would you bring one steak
dinner, one seafood plate, one bottle
of white wine, and one bucket of
ice, please?

15. This key card is very
difficultchange it for a
Can I to use.
new one?

16. I left the key in
my room

17. There must be something wrong
with the heater.

18. There is no hot water in the
I wish you could come
bathroom at it
over an take a look

19. The air
conditioner
doesn’t work

20. Can you get it
repaired?

21. The sheet is dirty and the
room is noisy

22. These pillow cases
are very dirty. I want
to have them
changed.

23. I can’t get into
my room

24. Where are the
emergency exit and
stairways?

25. The lamp in my room doesn’t
work

26. There is something
wrong with the
toilet

27. Each of our rooms comes
with a TV and a refrigerator

28. Breakfast is from seven to ten.
Lunch is from eleven to two, and
dinner is from six to nine.

29. Please put your clothes in the
laundry bag in your room, and fill
out the card that is attached.

30. I’ll inform the Maintenance
Department right now

31. I’ll ask Housekeeping to
check it

32. I will take care of it personally