There are times when you may have to stay overnight as part of your business travel. In all such instances, it is important to make a reservation and fax or courier the confirmation to the hotel staff for easy check-in. For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/DistanceLearningSldShr Join us on Facebook: http://www.facebook.com/welearnindia Follow us on Twitter: https://twitter.com/WeLearnIndia Read our latest blog at: http://welearnindia.wordpress.com Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP

1. Welingkar’s Distance Learning Division
CHAPTER-30
OVERNIGHT ETIQUETTE
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2. Welingkar’s Distance Learning Division
When you need to travel out of town
and you need to stay overnight,
you could stay
at a hotel,
a company guest house
or with family/friends
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Hotel
• Make a reservation in advance and procure a written
confirmation from the hotel. Get it couriered or faxed so that
check-in is easy.
• On arrival at the hotel, ensure that your suitcases have been
taken out and taken care of by the hotel staff before you check
in.
• If there are persons waiting, wait for your turn with patience
• Mention your preferences regarding the room, check-out
time, and any other information that the hotel should know
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• When you are taken into your room, you will be shown the
various things about your room
• The luggage will be placed on the place allotted for it. Thank
the person and it will be appreciated if you tip.
• Hotels provide robes, towels, toiletries and slippers for the
guest’s use and not to be taken away as gifts
• Some hotels permit you to buy these. Contact the relevant
person
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• If you are traveling with a female colleague it is best not to share the
room
• When you need to check out, ring the cashier and inform him. This
will help keep your bill ready when you reach his station. Check the
bill for accuracy
• If you wish to have a late checkout you should inform the manager
• If you wish to leave your luggage behind till you finish a meeting
after checkout, hotels give the facility of a locker/luggage room and
take it on the way to the airport
• On leaving the hotel ensure to leave a tip for the hotel staff
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Guest House
• Company guest houses are convenient as they give you a homely
atmosphere
• They are manned by a caretaker who doubles up as “Man Friday”-
cook, cleaner and errand boy
• If he requires money to buy provisions to cook food you should pay
him.
• At all times you should remember that you are a guest
• Tip the caretaker when you leave. The amount should be according
to the number of days you stayed and the service you received
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Staying with friends/relatives
• Staying with friends/relatives gives the ambience of a house
• Remember that your hosts are doing you a favour and cannot
be looking after you all the time as they have their share of
responsibilities to look into
• On arrival take a bouquet of flowers and a box of chocolates
for the hostess and gifts for the children
• Do not be fussy in regard to food. Be on time for their meals as
they have a routine that they follow
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• Keep the room allotted to you tidy.
• Hang your clothes and neatly stack your papers
• Tip the servants who have served you when you
leave
• As soon as you reach home, you should send a thank
you note along with flowers/chocolates
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