This document discusses security and vigilance. It outlines key functions of security such as safeguarding property and people, screening visitors, and maintaining vigilance. It describes procedures for security services like training staff, conducting drills, and developing contingency plans. Maintaining vigilance includes carefully watching for potential dangers or difficulties. Proper security requires procedures like training, drills, physical checks, documentation, and surveillance.

1. Welingkar’s Distance Learning Division
CHAPTER-02
Security and Vigilance
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2. Welingkar’s Distance Learning Division
Security
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Industrial security is to maintain a state of
being secure, from the threats and dangers
for the 4 Ms, viz. men, material, machinery
and money
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In some sectors security is also known by the
term “Watch & Ward”
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3. Welingkar’s Distance Learning Division
Key Functions of Security
• Safeguarding the estate and any kind of property and
the people working therein
• Screening of the visitors entering into the premises
• It is the first interfacing contact on behalf of the
organization at the very entrance
• Right manners and polite behaviour of security staff
need not recede the firmness in dealing with the
visitor as a known or unknown person
• Collection and preservation of personal belongings
of the visitors in the cloak rooms
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Filtering of walk-in visitors without prior appointment
Generating visitor’s pass and identity badge for the
purposeful visitors and directing them to reception or to
concerned department
Precautions in respect of certain safety-wears like
compulsory helmet wearing for the rider and also to the
pillion rider
It is highly desirable that the persons entrusted with
EPABX operation should be equipped with fair level of
communication skills, etiquette
Physical inspection of the out-going vehicles in and out
to trace out any concealment
Cont…
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• Patrolling through he campus at designated
intervals
• Frisking of the persons and searching the
belongings of the persons while relieving from
duties
• Observing vigilance duties by checking the
locking condition of chambers, cabins etc.
• Maintaining the movement register of the
staff, going out and coming in with permission for
personal or official purposes
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Methods of handling large number of visitors
• Inward entry material
• Outward entry of material
• Timely acting by signaling for help or action in times
of crisis, attack, fire etc.
• Mobilizing security alter for detecting fire upon the
buzzer/ hooter ring of the fire alarm
• Maintaining a note of guests and participants
attending to special meetings
• Exhibiting a sense of courage and boldness while
facing critical situations
Cont…
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Equipping skills through continuous training in fire
fighting and developing a sense of loyalty towards the
organization in facing these risks
Observing the length of confidentiality and integrity in
the discharge of security duties
Equipping skills in the requisite levels in first aid
treatment for rescuing the injured person/s due to an
accident
Reporting the suspicious acts and movements of people
strolling inside the premises
Noting the vehicles coming inside the
premises, registration numbers, timing etc.
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• Executing certain associate duties like operating the siren and
certain illumination points of the compound, etc.
• Regulating and controlling the traffic of in-coming and outgoing vehicles by whistle
• Maintaining the parking slots of the designated categories of
officials
• Performing espionage duties for special purposes to
investigate into cases of theft, sabotage and alike
• Assisting the management in fact-finding inquiries conducted
over undesired incidents by employees
• To recover the visitor’s badge and the signed visitor’s pass, to
ensure an authentication of the visit
• Identifying any disorderly lying objects or equipment
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Procedural Controls required in maintaining
Security Services
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Train and educate the security staff on their fundamental
duties, at regular intervals
Conduct mock drills and march past at periodic
schedules
Train the security staff to gain the requisite
communication and interpersonal skills to a standard
level
Ensure as practicable as possible, a minimum standard of
education background, while recruiting the security staff
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Organize intensive training programs on “Fire fighting”
for educating the security staff
Organize orientation programs through illustrating
hypothetical situations for developing the security staff
to upgrade their skills
Motivating the security staff to instill a ‘sense of
belongingness’ towards the organization
Organize special purpose training programs through
external detective agencies, for improving in them
vigilance techniques, investigating approaches and also
tips for preventing industrial espionage
Prepare a contingency plan for alert prevention actions
Cont…
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• Ensure and be particular about the physical fitness, stature
and appearance of security staff
• Identify the check points for fixing and posting the security
guards
• For effective vigilance and span of control security, fix the
requisite number of supervisory staff
• Special permission in respect of any rifle or pistol license, etc.
may be obtained, depending upon the requirement of the
organization
• Portable FRP security booth may be installed at certain
appointed points
• It is advisable to provide rain coats, torch lights, etc. to
facilitate effective mobility and patrolling inside the premises
Cont…
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• Organize a specimen-signature sheet, duly
laminated, from officials who come in contact for
cross verification, vehicle movement etc by security
before acting upon the transaction
• Ensure ‘surprise visits on night security’ by a
company official at irregular intervals for checking
alertness at odd hours
• Develop “Duty Post Manual” for establishing nature
of duties and role clarity, post wise
• Provide regulating indicators type display
boards, wherever required, to prevent access to
unauthorized locations or spots
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Vigilance
It is holding or keeping a careful watch over the possible
danger or difficulties
Dossiers
They are a set of documents, in respect of a person to
draw requisite information, out of an enquiry, with some
definite purpose
Incident reporting by security
Security staff, may be an officer, a supervisor or even a
guard sometimes, will be required to submit report/s on
the occurrence of an unpleasant or undesired incident
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