The document discusses the history and purpose of The Coal Authority. It provides services to governments, organizations, and landowners, and regulates the coal industry in Britain. It manages a long term mining legacy of approaching £3 billion. The document then discusses the Coal Authority's efforts to improve project management from 2014-2018, including establishing processes, educating staff, gaining credibility, and using appropriate resources. It discusses lessons learned and challenges along the way, such as reorganizations, multiple tools used, and reduced capacity. It outlines successes in areas like project planning and control. It concludes by outlining key ongoing challenges such as ensuring dedicated resources and adding value.