1. SPA TAPESTRY
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SPA TAPESTRY
Spa Tapestry is defined by the ability to create unique and extraordinary spa concepts which
are professionally and holistically implemented. Luxurious excellence is blended with
innovative and eccentric guest experiences. We present specialized services and training
that produce professional Spa operations that embrace an environmental consciousness.
Each project is unique with its own vision and individual set of requirements. Spa Tapestry
offers spa expertise for those looking to refine an existing guest experience -
steering operations to a higher level of excellence. Or, for those looking to develop new
projects, we will work with you from concept through pre-opening to operations.
With a global perspective and over 15 years experience in the industry, Spa Tapestry
consultancy brings a unique understanding of multi-cultural healing traditions and their
implementation. We have a thorough knowledge of the international luxury spa and
hospitality industry and their most rapidly growing markets. Pioneering design and
innovative concepts, professional development of successful operations, and the highest
standards of service excellence, ensures delivery of treasured guest experiences.
A passion for creating exclusive spaces of relaxation and healing within luxurious, nurturing
environments drives Spa Tapestry’s commitment. We combine an intuitive approach with
talented spa professionals. Spa Tapestry specializes in the development of successful,
beautiful and spiritually uplifting spaces within naturally stunning surroundings......thought
only to appear in dreams!
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MOBILE: INDONESIA +62 81 338507780 • SINGAPORE +65 81 378336
E-MAIL: SPATAPESTRY@GMAIL.COM

2. WHITTLE, FOUNDER ~AN INTRODUCTION
After an upbringing visiting exotic destinations around the world, a fascination for travel was
born. Whittle has been inspired by over 20 years of journeying and discovery to more than
30 countries. During this time countless challenges were faced while encountering and
embracing many exciting and diverse cultures.
Whittle’s extraordinary path encouraged a creative spirit, helping to develop a unique style
and breadth of skills. Her natural curiosity extended to an interest in global healing practices
and she has gained in-depth knowledge from many wise and remarkable teachers including
African sangomas, Indian sadus and tribal elders of the South Pacific.
A qualified natural health therapist with ITEC accreditation, experienced in a range of luxury
health and beauty techniques, she opened the Natural Health Centre in Zanzibar, East Africa
in 1997. This beautiful spa reflects Whittle’s passion for developing spaces of relaxation and
restoration. It is located within the ancient Arabic ruins of a sultans palace in a boutique
hotel offering a selection of massages, tropical facials, meditation and chi kung.
After a move to Southern Africa, Whittle joined the Asia based Amanresorts and undertook
extensive training at the multi award winning Aman Spa at Amanpuri in Phuket. Following
this she oversaw, from conception to the successful management of operations, The Baths
at Amangalla in Sri Lanka. This spa is set within a landmark historic building and has been
named on Conde Nast Traveler’s Hot List and nominated in AsiaSpa crystal awards for
consecutive years.
Following two memorable years in Sri Lanka, which included surviving the Asian tsunami,
Whittle was invited to improve and refine spa operations at Amanjena in Morocco. Focusing
on defining the overall guest experience, she established the high standards set by Aman’s
core service philosophy. Research and intense training of the therapist team allowed
Amanjena to enrich delivery of its indigenous therapies, based on traditional, authentic
Moroccan body care including the legendary Hammam experience. This has consequently
produced a significant increase in revenue.
More recently she assisted in the development of Quan Spas, a new in house brand for JW,
Marriott and Renaissance hotels within the Asia Pacific region. Working and living in China,
emerging as one of the world’s most competitive spa markets, this experience saw Whittle
manage projects from concept and preopening stages to operations.
She was responsible for ensuring brand consistency and standards, full coordination and
implementation of skills and service training, developing treatment menus and standard
operating procedures, local and international product selection, full spa procurement, spa
design and equipment installation advisory and guiding marketing initiatives.
____________________________________________________________________
MOBILE: INDONESIA +62 81 338507780 • SINGAPORE +65 81 378336
E-MAIL: SPATAPESTRY@GMAIL.COM

3. SPA TAPESTRY
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SERVICES
SPA DESIGN AND EQUIPMENT ADVISORY
• Operational requirements
• Spa layout
• Correct operational flow
SPA CONCEPT
• Spa positioning strategy
• Appropriate brand selection for your spa
• Conceptualize and prepare unique concept proposal for your spa
SPA DEVLOPMENT
• Prepare spa's pre-opening plan
• Produce standard operating procedures
• Spa set up
• Spa systems
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MOBILE: INDONESIA +62 81 338507780 • SINGAPORE +65 81 378336
E-MAIL: SPATAPESTRY@GMAIL.COM

4. THE GUEST EXPERIENCE
• Service excellence and attention to detail
• Define the guest expectations
• Implement techniques related to chosen spa concept
SKILLS & SERVICE TRAINING
• Recruitment of spa associates - Spa manager, therapists and spa attendants
• Design and conduct training programs for all spa associates
• Implement full skills & service training
SPA TREATMENTS & MENU CREATION
• Treatments and programs selection for your spa
• Development of spa menu
• Devise the spa pricing structure
SPA PRODUCTS
• Spa product selection
• International and local health & beauty ranges
• Retail line
SPA PROCUREMENT
• Prepare required spa items list
• Advice on appropriate spa equipment
• Sourcing of spa items
MARKETING
• Advice marketing and PR plans for pre opening, launch & operations
• Advice spa media plan and advertising strategy
• Determine marketing advantages
• Research spa market conditions
SPA CUISINE
• Produce and design specialized spa cuisine and menu
• Advise chef team on organic and healthy food choices
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MOBILE: INDONESIA +62 81 338507780 • SINGAPORE +65 81 378336
E-MAIL: SPATAPESTRY@GMAIL.COM

5. SPA TAPESTRY
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PORTFOLIO
AMANRESORTS
AMAN Spas, Amanpuri Phuket, Thailand
Amangalla Galle, Sri Lanka

6. Amanjena Marrakech, Morocco
Amanwella Tangalle, Sri Lanka
www.amanresorts.com
MARRIOTT INTERNATIONAL
QUAN Spas China, Hong Kong, India, Indonesia, Thailand
www.quanspa.com

7. Conservation Corporation Mnemba Island, Zanzibar
www.mnemba-island.com
Serena Hotel /Aga Khan Foundation Stone Town, Zanzibar
www.serenahotels.com/zanzibar
Greenways Hotel Cape Town, South Africa
www.greenways.co.za
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MOBILE: INDONESIA +62 81 338507780 • SINGAPORE +65 81 378336
E-MAIL: SPATAPESTRY@GMAIL.COM

8. SPA TAPESTRY
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AWARDS
2006 Conde Nast Traveler Spa Hot List
2006 AsiaSpa Crystal Awards Spa Treatment of the Year
The Baths, Amangalla, Sri Lanka
2007 AsiaSpa Crystal Awards Spa Treatment of the Year
The Baths, Amangalla, Sri Lanka
2006 / 2007 Galivanters Guide
Amanjena Spa, Morocco
2008 Conde Nast Traveler Spa Hot List
The Baths, Amangalla, Sri Lanka
2008 Conde Nast Traveler Spa Hot List
Quan Spa, JW Marriott, Beijing
Quan Spa, Yuyuan Renaissance, Shanghai
2007 / 2008 Asia Spa Crystal Awards
Quan Spa, JW Marriott, Mumbai
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MOBILE: INDONESIA +62 81 338507780 • SINGAPORE +65 81 378336
E-MAIL: SPATAPESTRY@GMAIL.COM