CloudAvenue brings with the ShoreTel Mobility router, Unified Communications to your Office. Let your staff bring their own device, be more productive, save costs on your mobile subscription and more. Why? easy to manage, it works with every major PaBX and it helps save costs. Find out more in this presentation

1. WHY SHORETEL MOBILITY ROUTER?
Wiecher Akkerman
Managing Partner
wiecher.akkerman@cloudavenue.nl
2013 – V1.0
© 2013 CloudAvenue. All rights reserved.
CloudAvenue is part of:

2. CONTENTS
 Mobile usage and trends
 What is Mobile UC?
 Mobile Considerations
 ShorTel Mobility product Suite
 Functionality and Capabilities
 Summary
 How to contact us
May 15, 2013 2
Your guide in UC
© 2013 CloudAvenue. All rights reserved..

3. MOBILE USAGE & TRENDS
May 15, 2013 3© 2013 CloudAvenue. All rights reserved..

4. May 15, 2013 © 2013 CloudAvenue. All rights reserved.. 4
WHAT IS MOBILE UNIFIED COMMUNICATIONS (UC)
The seamless extension of communications
applications and infrastructure to mobile devices, enabling
the same capabilities as available on PC’s and desk phones, from
anywhere, on any network.

5. MOBILE UC CONSIDERATIONS
IT Management
• Multi-Vendor Support
• Centralized Control
• Security
• Easy to Manage &
Support
Users
• Easy to Use
• Multi-Modal – Voice,
UC, Email/PIM, Intranet
• Support for BYOD
CxO
• Low(er) TCO
• Cost Savings
• High User Productivity

6. TELECOM COST REDUCTION
 Reduce international roaming charges by 30%-80%
– Leverage VoIP over Wi-Fi and VoIP over 3G/4G
 Eliminate cellular international direct dial charges
– Leverage enterprise PBX least cost routing
 Reduce cellular minutes and move to lower tier plans
– Automatic and dynamic network selection
 Reduce mobile device costs
– Leverage employee-owned mobile devices (BYOD)
 Eliminate secondary deskphones & associated support
May 15, 2013 6© 2013 CloudAvenue. All rights reserved..

7. SHORETEL MOBILITY PRODUCT SUITE
Mobility Router RoamAnywhere Client
Scaling: • 2000 Series: 10 - 100 users
• 4000 Series: 10 - 1,000 users
• 6000 Series: 10 - 5,000 users
• Mobility Routers can be stacked for additional
scaling
Core functions: • PBX and UC integration
• Security integration
• App layer security
• Policy management
• Reporting/trending
Key features: • Desk phone & UC capabilities
• Integrated security
• Business and personal calls
Phone Types: • BlackBerry OS
• Apple iOS
• Symbian S60 (Nokia)
• Android
May 15, 2013 7© 2013 CloudAvenue. All rights reserved

8. SIMPLE, RICH AND EASY TO USE
 Hybrid client interface
– Native interface for “pre-call” user experience
– Enhanced “mid-call” experience
 A single, unified, communications app
– Voice, IM/Presence, Security
 Consistent user experience on any network
Experience the phone as you already know how
– no learning curve
May 15, 2013 8© 2013 CloudAvenue. All rights reserved..

9. RICH DESK PHONE CAPABILITIES
• Extension dialing
• Transfer, hold
• Enterprise conference
• Do Not Disturb
• Personal dial
• VoIP over Wi-Fi, 3G/4G
• Automatic handover
• Corporate directory access
• Transfer/retrieve from desk
• Simultaneous ring
• Single voicemail
• Business dial (dial via office)
May 15, 2013 9© 2013 CloudAvenue. All rights reserved..

10. ENTERPRISE PRESENCE & IM
CWA
Integration
• Location aware presence
• Power and battery optimized
• Built-in security
• Designed for multi-vendor
ShoreTel
Mobility Router
May 15, 2013 10© 2013 CloudAvenue. All rights reserved.

11. SINGLE DEVICE, DUAL PERSONA
Personal calls
 Outgoing calls –
cellular caller
ID displayed
 Incoming calls - route
to cellular voicemail
 Automatically recognizes
personal contacts
Policy control
Admin policy controlled – groups and/or users can be enabled for personal calling
Business calls
• Outgoing calls –
desk/enterprise
caller ID displayed
• Incoming calls –
route to enterprise
voicemail
• Default mode
May 15, 2013 11© 2013 CloudAvenue. All rights reserved.

12. MULTI-VENDOR SUPPORT
PBXs WLANsPresence/IM/MDM Smartphones
(MVS Not Required)
May 15, 2013 12© 2013 CloudAvenue. All rights reserved.

13. BUILT-IN SECURITY
 No corporate data stored on mobile
 Simple, secure and automatic; no need to launch VPN
 Based on industry standard SSL (TCP mTLS and UDP dTLS)
 Certificate based authentication, AES-128/256 encryption
13
ShoreTel Mobility client
auto detects when the
user is outside the
firewall and initiates a
secure session to the
Mobility router
“Inside the firewall” sessions flow normally
Hotels
Home
Airports
Hotspots
Application
Transport Secure tunnel is at the application layer. Only
ShoreTel Mobility applications are encrypted,
other applications flow normallyIP
Link ShoreTel
Mobility
router
CorpNet
May 15, 2013 13© 2013 CloudAvenue. All rights reserved.

14. WIRELESS LAN OPTIMIZATION FOR VOICE
 Audio engine optimized for lossy networks
– Low bit rate CODECs (AMR, iLBC) and
auto-transcoding
– Packet error concealment and flow smoothing
– Noise suppression
 Automatic network selection
– No manual/user intervention required
 Secure communications
– PKI authentication (mTLS) and AES-128/256 encryption
EnterprisePublic
IP-PBX
ShoreTel Mobility Router
3G/4G
Better Coverage, Call Quality & Cost Savings.
May 15, 2013 14© 2013 CloudAvenue. All rights reserved.

15. EASY TO MANAGE AND SUPPORT
 Centralized Reporting for Telecom Expense Management
– Cost Verification
– Trending of Cellular, VoIP over Wi-Fi, VoIP over Cellular Data
– Top Users
 Centralized Upgrades for low TCO
– Consistent software (features, operations, UI) across ALL devices
– Major and Maintenance releases cover all devices
– Over-the-air automatic upgrades to smartphones
 TACACS+ Accounting
May 15, 2013 15© 2013 CloudAvenue. All rights reserved..

16. SUMMARY
• Easy to Use Simple user interface (native integration)
Support for BYOD for UC
Android, BlackBerry, iOS, Symbian. (Win8/RT
roadmap)
Avaya, Cisco, Microsoft, Nortel, ShoreTel
Robust application-layer security
Simple and automatic
Single unified app for voice, UC & security
OTA provisioning and updates
Provisioning via LDAP, MS AD, and PBX
• Multi-Vendor
Support
• Built-in Security
• Easy to Manage and
Support
• Saves Costs Low(ers) TCO
Pays for itself within1 to 1,5 years (average)
May 15, 2013 16© 2013 CloudAvenue. All rights reserved.

17. MORE INFORMATION:
Wiecher Akkerman
Managing Partner
M: +31 (0) 6 5064 1924
E: Wiecher.Akkerman@cloudavenue.nl
wiecher.akkerman@cloudavenue.nl
De Molen 23, 3994 DA Houten I +31 (0) 30 2586 081 I info@cloudavenue.nl I www.cloudavenue.nl
May 15, 2013 © 2013 CloudAvenue. All rights reserved. 17