1. Willie J. Wilson, Jr.
2610 Crest Ave. Cheverly, MD 20785 (240)701-5647
jd8wilson@gmail.com
PROFESSIONAL SUMMARY: Highly skilled and dedicated U.S. Military Veteran (U.S. Air Force).
Honorably discharged, with a Schedule A disability with more than 10 years’ experience and a proven
history of producing exceptional results in a variety of technical service positions. Punctual and
meticulous with details, and proficient with all aspects of Microsoft Office Suite, computer hardware,
software, networking and telecommunications.
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EDUCATION AND TRAINING
Prince George Community College (08/2013 – February 2014) Computer Engineering
Understanding Operating Systems
Digital Circuits
Cisco Academy ITN & Routing and Switching
Intro to Networks: Network + prep
Computer Hardware II: A+ prep
University of Phoenix (06/2009 – 12/2010) AAS Information Technology/Information Systems
Management of Information Systems
PC Applications Support
Computer Hardware/Software Fundamentals
Enterprise Computer Support
Computer Maintenance and Troubleshooting
US Air Force Technical School (07/1991-08/1993) Aviation electronics
Solid State Applications and Principles
Basic Electronics Principles and Circuits
Vacuum Tube Principles
Wave Generation and Shaping
Microprocessor Fundamentals
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WORK EXPERIENCE
Veterans Hospital Washington, DC 20042
Supply Technician August 2014 – February 2015
 Receive and count stock items, and record data manually or using computer.
 Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or supply rooms.
 Verify inventory computations by comparing them to physical counts of stock, and investigate
discrepancies or adjust errors.
 Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or
other areas.
 Mark stock items using identification tags, stamps, electric marking tools, or other labeling
equipment.
Computer Networking
 Configure and define parametersforinstallation or testing of local area network(LAN),wide area network
(WAN), hubs, routers, switches, controllers, or related networking equipment.
 Identify the causes of networking problems, using diagnostic testing software and equipment.

2.  Configure (WAN) or (LAN) router, switches, and end user devices. Fabricate, test, and install
CAT5e, CAT6, T568A, or T568B. Install and configure wireless networking equipment. Catalyst 2960
switches, Cisco 2911 routers, and use Cisco Packet Tracer.
Dearstine Construction Inc. Landover, MD 20785
Skilled Laborer/Installer Assistant, February 2010 - June 2013
 Assisted experienced installers in the completion of $5,000,000 carpentry projects per year.
 Saved time increased efficiency by being able to read and understand blueprints and drawings
of construction jobs.
 Performed heavy lifting of 200 lbs or more of job materials/ hauled, loaded, and unloaded
materials at work sites.
Two Marine Movers Alexandria, VA
Team Leader, March 2009 - February 2010
 Supervised 3-5 loaders and packers daily in moving of customer’s furniture and goods.
 Assisted in loading and unloading moving trucks using hand trucks and furniture dollies. Able
to lift heavy objects over 200 lbs.
 Collected payments (cash, check, or credit card) of services rendered.
 Operated forklift, moving over 17 tons of goods while loading and unloading of trucks.
 Reduced customer’s complaints by maintaining communication with customer’s on their
moving needs.
Verizon Communications Smithfield, VA
Service Support Technician, November 1999 - October 2003
 Handled 25-30 customers’ inquiries per day via phone at an offsite location.
 Identified and troubleshot technical problems and provided implementation assistance.
 Assisted technicians daily in providing dial-tone service to business and residential customers
by utilizing knowledge of the database system.
 Updated and maintained company database of thousands of cables and pairs in the field using
the computer.
 Updated the database system with corrected information from the field technicians
 Properly directed inbound calls in phone queues to improve call flow
 Troubleshoot telephony problems and resolve issues and complaints to satisfy customer needs
Raytheon Hampton, VA (NASA Langley)
Electronics Technician, September 1995 – October 1998
 Certified high reliability soldering
 Certified in cabling and harness
 Worked with engineers to fabricate electronic equipment
 Help to modify new 747 aircraft to NASA standards
 Build electronic test equipment per engineer’s schematics
US Air Force Loring AFB, ME
Aviation Electronic Technician, July 1991- July 1993
 Maintained the guidance and control systems, which included all instruments and auto-pilot
systems on the fleet of B-52 aircraft.
 Repaired numerous instruments at or slightly before takeoff to ensure a safe flight.
 Maintained and repaired electronic equipment enabling an average 98% maintenance
availability.
 Performed preventative, scheduled and unscheduled maintenance.

3. Summary of Qualifications
 Able to communicate effectively in English both written and verbally
 Over four years of telecommunications experience
 Highly proficient in installation, integration, testing, and repairing cables
 Recognized for outstanding quality of work, and able to multi-task effectively
References Available Upon Request
Transcripts Available Upon Request