Not everyone makes decisions in the same way at work. By understanding how you do so, and how your way is the same or different from your boss, your peers, and your team mates, you will improve your interpersonal effectiveness at work.

1. Decisions, Decisions …
How Do We Make Decisions?

2. Decisions, Decisions:
How do we make decisions?
2
We spend about:
• 8 hours working
My interest
• 8 hours doing other things
• 8 hours sleeping

3. Decisions, Decisions:
How do we make decisions?
3
We are marvellous …
• Evolution keeps
adding …
• Complex, layered
“additive” brain
– Conscious abilities in
upper brain
– Instincts &
pre-conscious abilities
in lower brain

4. Decisions, Decisions:
How do we make decisions?
4
That means …
• Many of our abilities
“execute” at
pre-conscious level
• Smart Habits
• We lose touch
unconscious
incompetence
conscious
incompetence
conscious
competence
unconscious
competence
Feedback
Practice /
Application
Learning /
Coaching
Smart
Habit

5. Decisions, Decisions: How do we
make Decisions?
5
We end up in conflict
without knowing why …
• Conflict about
content of
decisions
 Creative
resolution
• Conflict about
style of decision
making
 confusion

6. Spring 2015 6
• E-Author, E-Learning Architect, Business Problem Solver and Entrepreneur
• Publishes on the web in the following formats
– Voice overs, e-books, e-articles and presentations on
Roelf’s web site - http://www.roelfwoldring.com/
– Videos on You Tube at https://www.youtube.com/user/RoelfW
– No-charge e-pubs on Slide Share – see http://www.slideshare.net/Woldring
– E-Learning programs at www.knowthatknowhowknowwhy.com
– E-articules on E-Learning and Talent Management on Linked In Posts
https://www.linkedin.com/today/posts/roelfwoldring
• Career as Organizational Change Leader / Consultant and IT Executive
– Linked Profile at https://www.linkedin.com/in/roelfwoldring
• Passionate about the potential of e-learning
– As a way of contributing to the people of the under developed world through personal skill development
– As a professional development platform for the growing numbers of Individual Professional Entrepreneurs
– As a tool for professional development within organizations
An aside before we continue:
Who is Roelf Woldring and What Does he do?

7. • If you find this Slide Share post useful:
– Click Like on Slide Share so that it gets shared with others or add a
comment so that you contribute to the dialogue
– Forward it / share it with colleagues
use the button on the bottom left
– Embed it in another web site
Use the Embed button at the upper right
• Join Roelf’s E-Learning community
– Click on the image to the right
and get a non-charge copy
of the one of the e-books
Spring 2015 7
An Aside:
Call to Action
Browse to the KTKHKW web site and view the e-learning programs
Click on the banner below to see the course intro’s

8. Decisions, Decisions:
How do we make Decisions?
8
Let’s look at how we make decisions with working with others
(a language for becoming aware)
Follows Logic Considers Impact
Mr. Spock Dr. McCoy

9. Decisions, Decisions:
How do we make Decisions?
9
Follows Logic
When Making Decisions
Talk about:
– Cause and Effect
– Logical Analysis
– Reasons, Analysis,
Projections

10. Decisions, Decisions:
How do we make Decisions?
10
Considers Impact
When Making Decisions
Talk about:
– Who is affected
– How they are
impacted
– How they feel and
react

11. Decisions, Decisions:
How do we make Decisions?
11
Not a problem when
we are making decisions by ourselves
Decisive Indecisive
In
agreement
with
ourselves

12. Decisions, Decisions:
How do we make Decisions?
12
It’s tougher when we are
making decisions with others
Others who make
decisions in same
way as us
Others who make
decisions in ways
different from us
as well as

13. Decisions, Decisions:
How do we make Decisions?
13
Great WORK decisions require:
That we pay attention to logic and reasoning
And that we pay attention to the impact on people
+

14. Decisions, Decisions:
How do we make Decisions?
14
Skill at work means working well with
Follows
Logic
Considers
Impact
Easy
Takes Effort
and Practice
Takes Effort
and Practice
Easy
Others
YOU
Follows
Logic
Considers
Impact

15. Decisions, Decisions:
How do we make Decisions?
15
Step #1 : Self Awareness
Do you make decisions by:
OR

16. Decisions, Decisions:
How do we make Decisions?
16
Step # 2: Paying attention to others
 stopping to LISTEN
What do the other people in your
work group talk about during
decision making?
OR

17. Decisions, Decisions:
How do we make Decisions?
17
Step # 3: Figuring out why you are arguing?
(when you argue)
• Is it because you are
approaching making the
decision differently?
• Or is it because you are
disagreeing about content
relevant to the decisions
and the options you are
considering?

18. Decisions, Decisions:
How do we make Decisions?
18
Do this whenever you are “bored” or
“not plugged” into a meeting ..
unconscious
incompetence
conscious
incompetence
conscious
competence
unconscious
competence
Feedback
Practice /
Application
Learning /
Coaching
Smart
Habit

19. Decisions, Decisions:
How do we make Decisions?
19
INCREASE YOUR
INTERPERSONAL EFFECTIVENESS
• Feedback brings
awareness,
• Awareness brings
choice,
• Choice brings freedom,
• Freedom bring
effectiveness.

20. Decisions, Decisions: How do we
make Decisions?
20
Great WORK decisions require:
+
20% of the
CONSCIOUS skills
get us through
80% percent
of our life situations
Becoming deeply skilled
interpersonally requires that
we slow down,
increase our awareness,
and develop parts
of the other 80%

21. Decisions, Decisions:
How do we make Decisions?
21
If you are interested in more …
Taking an evolutionary and brain
neurophysiology perspective
when understanding human
individual and social psychology
…

22. Spring 2015 22
Thank You• If you find this Slide Share post useful:
– Click Like on Slide Share so that it gets shared with others or add a
comment so that you contribute to the dialogue
– Forward it / share it with colleagues
use the button on the bottom left of the screen
– Embed it in another web site
Use the Embed button at the upper right of the screen
• Join Roelf’s E-Learning community
– Click on the image to the right
and get a non-charge copy
of the one of the e-books
Browse to the KTKHKW web site and view the e-learning programs
Click on the banner below to see the course intro’s

23. Contact Roelf Woldring at
1- 416-427-1567
or roelf@roelfwoldring.com
www.roelfwoldring.com
www.knowthatknowhowknowwhy.com
23
Soft Skill Development for Working Professionals
Be the best team player and manager of others you can be