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Webinar: Hacking AdWords:
The Secrets to Quality Score
Larry Kim, Founder/CTO, WordStream
October 28, 2013

CONFIDENTIAL – DO NOT DISTRIBUTE

1
Today’s Agenda
• Overview: Why You Should Care about Quality
Score in AdWords
• Revealed: How AdWords Quality Score is Actually
Calculated
• Theory: How One Advertiser Got an Average Quality
Score of 8.8/10!
• Strategy: What Does It All Mean? What should we
do now?
Warning: Lots of Valuable Data Ahead!

2
Speaker Introduction
Larry Kim

 Founder, CTO, WordStream, Inc.
 Been doing PPC & SEO for 10
Years!

 Provider of 20 Minute PPC Work
Week and AdWords Grader
 #1 PPC Expert According to PPC
Hero!

3
Take Part in Live Blogging on Twitter / Google+

•

Include the hashtag #hackingadwords in your Twitter
tweets, Google+ status updates, etc.

4
Enter for a chance to win $25,000 In Google
AdWords Spend + Free Marketing Tools
Visit www.wordstream.com/gradeandgetpaid for contest
rules and how to enter.

CONFIDENTIAL – DO NOT DISTRIBUTE

5
Let’s learn a little about you….

CONFIDENTIAL – DO NOT DISTRIBUTE

6
Live-Poll Question #perrymarshall
What’s Your Average Quality Score in AdWords?

a)
b)
c)
d)

I don’t know
Below average, less than 4/10
Average, between 5-7
Amazing, 8/10 and higher!

7
How Quality Score Impacts Ad Position

CONFIDENTIAL – DO NOT DISTRIBUTE

8
How Quality Score Impacts Actual CPC

CONFIDENTIAL – DO NOT DISTRIBUTE

9
What’s an Average Quality Score? Around 5.1/10

CONFIDENTIAL – DO NOT DISTRIBUTE

10
Click Prices Range from -50% to +400%
Cost Per Conversion is Largely Based on QS

CONFIDENTIAL – DO NOT DISTRIBUTE

12
The Impact of Quality Score on Cost Per Conversion

CONFIDENTIAL – DO NOT DISTRIBUTE

13
How is Quality Score Calculated? Mostly CTR.
How Quality Score is Normalized by Ad Position

Avg Position Between 2.1 and 2.2
CONFIDENTIAL – DO NOT DISTRIBUTE

15
How Quality Score is Normalized by Ad Position

Avg Position Between 4.1 and 4.2
CONFIDENTIAL – DO NOT DISTRIBUTE

16
Example Advertiser with Very High Quality Score

CONFIDENTIAL – DO NOT DISTRIBUTE

17
Average Quality Score of 8.8/10!! HOW?!

CONFIDENTIAL – DO NOT DISTRIBUTE

18
Slow and Steady Wins the Race

CONFIDENTIAL – DO NOT DISTRIBUTE

19
Eliminate the Garbage

CONFIDENTIAL – DO NOT DISTRIBUTE

20
Be Intentional

CONFIDENTIAL – DO NOT DISTRIBUTE

21
Killer Ads

CONFIDENTIAL – DO NOT DISTRIBUTE

22
What Does it All Mean?
• QS = Essentially Normalized CTR
• Has a profound impact on CPC and CPA
• Don’t treat PPC ads like display ads (duh.)
Versus:
Grade Your Quality Score with The AdWords Grader!
•

A free, instant PPC audit in
under a minute!

•

Grades your AdWords account
performance based on the 8
PPC metrics that really matter

•

Compares how you’re doing
against other accounts of
similar size (monthly spend)

www.wordstream.com/google-adwords
24
WordStream’s
20 Minute PPC Work Week
• We find all the low hanging
fruit in your account
• You just review / approve the
findings.
• Quick. Easy. Powerful.
• 20 Minutes a Week can
improve your ROI on
AdWords by 20% or more!™

www.wordstream.com/ppc-free-trial
25
Special Offers! Would you like…
A. A free AdWords account audit with a WordStream
Professional
B. A free live demo of WordStream PPC Advisor
C. Nothing at the moment

26
Your Questions
Thank you for attending WordStream’s webinar!
Benchmark your account today!
http://www.wordstream.com/google-adwords
Don’t forget to sign up for our Free Trial:
http://www.wordstream.com/ppc-free-trial
Or contact us directly:
Larry Kim
lkim@wordstream.com
http://twitter.com/larrykim

27

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Hacking AdWords: The Secrets to Quality Score [Webinar]

  • 1. Webinar: Hacking AdWords: The Secrets to Quality Score Larry Kim, Founder/CTO, WordStream October 28, 2013 CONFIDENTIAL – DO NOT DISTRIBUTE 1
  • 2. Today’s Agenda • Overview: Why You Should Care about Quality Score in AdWords • Revealed: How AdWords Quality Score is Actually Calculated • Theory: How One Advertiser Got an Average Quality Score of 8.8/10! • Strategy: What Does It All Mean? What should we do now? Warning: Lots of Valuable Data Ahead! 2
  • 3. Speaker Introduction Larry Kim  Founder, CTO, WordStream, Inc.  Been doing PPC & SEO for 10 Years!  Provider of 20 Minute PPC Work Week and AdWords Grader  #1 PPC Expert According to PPC Hero! 3
  • 4. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #hackingadwords in your Twitter tweets, Google+ status updates, etc. 4
  • 5. Enter for a chance to win $25,000 In Google AdWords Spend + Free Marketing Tools Visit www.wordstream.com/gradeandgetpaid for contest rules and how to enter. CONFIDENTIAL – DO NOT DISTRIBUTE 5
  • 6. Let’s learn a little about you…. CONFIDENTIAL – DO NOT DISTRIBUTE 6
  • 7. Live-Poll Question #perrymarshall What’s Your Average Quality Score in AdWords? a) b) c) d) I don’t know Below average, less than 4/10 Average, between 5-7 Amazing, 8/10 and higher! 7
  • 8. How Quality Score Impacts Ad Position CONFIDENTIAL – DO NOT DISTRIBUTE 8
  • 9. How Quality Score Impacts Actual CPC CONFIDENTIAL – DO NOT DISTRIBUTE 9
  • 10. What’s an Average Quality Score? Around 5.1/10 CONFIDENTIAL – DO NOT DISTRIBUTE 10
  • 11. Click Prices Range from -50% to +400%
  • 12. Cost Per Conversion is Largely Based on QS CONFIDENTIAL – DO NOT DISTRIBUTE 12
  • 13. The Impact of Quality Score on Cost Per Conversion CONFIDENTIAL – DO NOT DISTRIBUTE 13
  • 14. How is Quality Score Calculated? Mostly CTR.
  • 15. How Quality Score is Normalized by Ad Position Avg Position Between 2.1 and 2.2 CONFIDENTIAL – DO NOT DISTRIBUTE 15
  • 16. How Quality Score is Normalized by Ad Position Avg Position Between 4.1 and 4.2 CONFIDENTIAL – DO NOT DISTRIBUTE 16
  • 17. Example Advertiser with Very High Quality Score CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Average Quality Score of 8.8/10!! HOW?! CONFIDENTIAL – DO NOT DISTRIBUTE 18
  • 19. Slow and Steady Wins the Race CONFIDENTIAL – DO NOT DISTRIBUTE 19
  • 20. Eliminate the Garbage CONFIDENTIAL – DO NOT DISTRIBUTE 20
  • 21. Be Intentional CONFIDENTIAL – DO NOT DISTRIBUTE 21
  • 22. Killer Ads CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. What Does it All Mean? • QS = Essentially Normalized CTR • Has a profound impact on CPC and CPA • Don’t treat PPC ads like display ads (duh.) Versus:
  • 24. Grade Your Quality Score with The AdWords Grader! • A free, instant PPC audit in under a minute! • Grades your AdWords account performance based on the 8 PPC metrics that really matter • Compares how you’re doing against other accounts of similar size (monthly spend) www.wordstream.com/google-adwords 24
  • 25. WordStream’s 20 Minute PPC Work Week • We find all the low hanging fruit in your account • You just review / approve the findings. • Quick. Easy. Powerful. • 20 Minutes a Week can improve your ROI on AdWords by 20% or more!™ www.wordstream.com/ppc-free-trial 25
  • 26. Special Offers! Would you like… A. A free AdWords account audit with a WordStream Professional B. A free live demo of WordStream PPC Advisor C. Nothing at the moment 26
  • 27. Your Questions Thank you for attending WordStream’s webinar! Benchmark your account today! http://www.wordstream.com/google-adwords Don’t forget to sign up for our Free Trial: http://www.wordstream.com/ppc-free-trial Or contact us directly: Larry Kim lkim@wordstream.com http://twitter.com/larrykim 27