This document discusses different types of communication, including verbal and non-verbal communication. Verbal communication can be oral, involving spoken words, or written, using written symbols. Oral communication includes conversations and speeches while written communication uses emails and letters. Non-verbal communication conveys wordless messages through gestures, body language, tone of voice and facial expressions. The choice of communication channel depends on the message and context.
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TYPES OF COMMUNICATION
1. People Communicate With Each Other In A
Number Of Ways That Depend Upon The
Message And Its Context In Which It Is Being
Sent.Choice Of Communication Channel And
Your Style Of Communicating Also Affects
Communication
So,There Are Variety Of Types Of
Communication
4. • Verbal Commuication Refers To The Form Of
Communication In Which Message Is Transmitted
Verbally.
• Communication Is Done By Words Of Mouth And A
Piece Of Writing.Objective Of Energy
Communication Is To Have People Understand
What We Are Trying To Convey . In Verbal
Commuication Remember
The Acronym KISS(KEEP IT SHORT AND SIMPLE)
6. • In Oral Communication , Spoken Words
Are Used. It Includes Face-To-Face
Conversation Speech, Telephonic
Conversation, Video, Radio, Television,
Voice Over Internet.
• In Oral Communication,
Communication Is Influence By Pitch
Volume, Speed And Clarity Of Speaking
7. • In Written Communication, Written Sings Or Symbols
Are Used To Communicate. A Written Message May Be
Printed Or Hand Written.
• In Written Communication Message Can Be Transmitted
Via Email, Letter, Report, Memo etc.
Message, In Written Communication, Is Influenced By
The Vocabulary & Grammar Used, Writing Style,
Precision And Clarity Of The Language Used.
• Written Communication Is Most Common Form
Of Communication Being Used In Business.
So, It Is Considered Core Among Business Skills.
9. • In A World Flooded With E-Mail And Other Text
Based Communication, Verbal Communication Has
Several Advantages Over Other Forms Of
Communication
• For Example, We Can Slow Down And Present Point
One-By-One And Make Sure That Each Point Is
Clearly Communicated And
Understood Before Moving On To The Next Point.
This Can Greatly Increase Both The Speed And
Accuracy Of Communication.
10. • Verbal Communication Is Far More Precise Than Non-
Verbal Cues. No Matter How Clear We Believe We Are
Being, Different Gestures Have Different Interpretations
Between Different Cultures And Even Between Two –
Members Of The Same Culture.
• One Famous Example Is Richard Nixon’s Use Of The
Victory Finger Salute In Australia, As He Was Unaware
That The Gesture Was A Vulgarity There.
• However, Verbal Communication Is Most Effective
When Combined With Other Forms Of Communication
Like Body Language And Gestures To Help Cue The
Intensity Of The Verbiage.
11. • Verbal Communication Is Also The Most
Effective Way Of Explaining Intangible
Concepts, As Problem Areas Can Be
Readily Addressed And Explained.
• Verbal Communication Also Does Not
Use Natural Resources In The Way That
Technological Methods Or Printing Can.
12. • Of Course, This Does Not Mean That Verbal Communication
Is The Best Option In Every Circumstance. From A Legal
Point Of View, Verbal Communication Is Sometime
Problematic Because
There Is A Much Smaller Chance Of An Objective Record.
• Verbal Communication Can Also Be Quickly Forgotten,
Especially If There Are Multiple Point To Consider.
Additionally, There Is Always The Possibility Of
Miscommunications Leading To Angry Responses Or
Quick Escalation Of A Situation That Could Be Less
13.
14. • Non-Verbal Communication is the sending or receiving of
wordless messages. We can say that communication other
than oral and written, such as gesture, body language,
posture, tone of voice or facial expression, is called
Non-verbal communication.
• Non-verbal communication is all about the body language
language of speaker.
• Non-verbal communication helps receiver in interpreting
the
message received. Often, non-verbal signals reflects the
situation
more accurately than verbal messages. Sometimes non-
verbal
