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Trouble in paradise: Stakeholder
conflict in the Paseo Caribe
Project- Case Solution
Case Details
Antonio Moreno had
two visions regarding
the project
1- Wanted the
development of a
sustainable design
along with
construction
2- Wanted adoption by
communities of a
consultative impact of a
real estate development on
the people and on
environment
First Bank of Puerto Rico
also supported Moreno’s
views and financed the
project for $200 million
It was a state-chartered
commercial bank with
operations in Puerto
Rico, the Virgin
Islands and Florida
Govt. intervened and
halted the process of
construction for 60 days
to revisit the permits that
were granted earlier
The planning board
approved the project
before govt. agencies
finished their proper
evaluations
Supreme court took the
decision to uplift the
stoppage of Paseo Caribe
construction
After deepening into the
investigation,
irregularities emerged
Tito Kayak from
AMIGO DE MARs
climbs the cranes and
stop operations
People’s court evaluated
the evidence presented by
diverse stakeholders
wishing to stop the
development
Q-1: Conduct stakeholder analysis – identify
all stakeholders briefly describing their role
Private Sector
 Arturo Madero
 Investors
 Construction Workers
 First Bank PR
 Professionals working
in the Paseo Caribe
Public Sector
 ARPE(Regulation& Permit
Administration)
 Governor of PR (2004-2008)
 Institute of PR culture Planning
Board
 Supreme Court
 Commission of Federal Affairs of
PR senate
 Secretary of Justice
Civil Society
 Tito Kayak
AMIGOS DE MAR
 PUERTO RICO
Architects & Landscape
Associates
 The People’s Court
The community that
generates employment
to its people
The public lawyers
that were fighting for
the rights of
community and
environment
Government
Ricardo Alegría from
ICP complains about
the Paseo Caribe
Project
Q-2: How could Madero have won these
stakeholders and have them support project?
Relation with the shareholders wasn’t effectively
maintained from the start
Controversy because involved parties had different opinions,
interests and values and no communication with each other
Madero should have expressed advantages of the
project to the common public
These advantages included rise in employment within the region (which would
also benefit the economy of the region) due to ongoing construction and
subsequent increase in tourists
The Puerto Rican Economy was poor and its GDP had been negative for past 4
years. Its unemployment rate was 15%. The project was helping solve all these
issues
He should have focused on sustainable development to ensure
future growth rather than focusing on profits
he could have explained that since the project had been first
granted by ARPE, he was not at fault
He should have guaranteed finishing the project without
affecting the different natural resources and the historical Fort to
the public
Instead of interfering in the public domain land, he could have just
built the project on the area initially allotted to him
He could have justified that if govt. permits were revoked for his project, they
could have been cancelled for any other ongoing development project on the
island which would have further hurt the economy/employment rate
Sales of other present and future projects would have been massively affected
if this project got cancelled
He could have initiated a platform on which stakeholders could voice out
their concerns to show he cared
He could have financed the fort restoration project himself or helped get funding
for it to be seen in a better light in the eyes of the public
Not stopping the project can be justified by how it could have brought
negative image, negative opinion of investment sector, lowered private
investment flows & increased unemployment
Investors and buyers would be skeptical about all
projects going on if this one did not work out
In the long run, local consumers would have less access to mortgages and
credibility of processes of Puerto Rico would have declined if the project got
cancelled
Q-3: The project controversy could be
characterized an ethical issue, a political failure,
or lack of corporate responsibility? Justify your
answer
• The project controversy could be characterized as all
three i.e. an ethical issue, a political failure, and a lack
of corporate responsibility
An Ethical Issue
There was a threat to the San Jeronimo Fort, a historical place and public access
to it and surrounding areas would be restricted
Project was close to residential buildings and was affecting residents’ quality
of life by blocking beach view, increasing air/noise pollution and increase
visitor density
Construction along the coastline was dangerous due to natural phenomenon
yet the workers’ safety wasn’t taken into account
The historical Fort could not be restored since the land it was on needed to be
public area for the fort to get funding. The project was causing a historical site to
deteriorate
Protest against the project had led to bad publicity and
negatively affected investor’s willingness to invest. Workers
at the construction site had lost money when protests had
hindered construction
Despite heavy protests by the public, their side of the story
was never seriously heard by the government
A Political Failure
Key objective 2 of Puerto Rica’s economic development plans i.e. clearly delineate the land maritime zone wasn’t
considered while granting access to build on maritime zone
Despite ZMT zones being public property, it had been sold to Madero
A number of studies and permits were still pending even though the Land Use Consultation had been authorized
Water & Sewage Authority’s request to delay permit till major water supply was built was not accepted
Despite ARPE granting the project, a stoppage order was later give and not lifted till Madero provided evidence
Secretary of Justice’s appeal after the decision to lift stoppage order was declined due
to insufficient evidence and he wasn’t allowed to present new evidence
Conflicts of interests in the Supreme Court had led to decision to lift stoppage
order; Court had accepted bribe from Madero
No internal investigation of the project’s permits was carried out despite the
permit having been wrongly given
Many architects were not included in the island’s
development committees
Lack of Corporate Responsibility
Madero was taken to court 4 times and yet always won and didn’t
take responsibility for his actions
There were doubts about the accuracy of original appraisal of
the land
A maritime land zone (ZMT) had been purchased by Madero
without regard for the sensitive zone
The Planning Board s approval of the Paseo Caribe Land Use Consultation had
the net effect of redefining the parameters for land use, rezoning all the
surrounding land and thus overriding Regulation 23
Q-4: What could investors, citizens, developers
and governments do to avoid such conflicts in
future?
Government should
consider all factors
(such as public
reaction, impact on
state image etc.) before
re-zoning
The permit granting
process should be more
clear and final. No one
was clear about the
validity of the permits
causing the huge
debate
Developers should
consider all laws and
regulations before
deciding for such big
construction plan
Developers should have
told the common public
about all advantages of the
project such as rise in
employment within the
region and the tourists
coming etc.
Citizens should be
informed and taken
into confidence before
starting any such
projects. Their
concerns should be
addressed
The investors
should have
analyzed the
feasibility before
putting in money
for the project
• Involved parties had different opinions, interests and values.
• There was a lack of collaboration, transparency and communication
• This delayed the project from the start
• Individual groups were fighting for theirs personal interests
• To avoid conflicts, govt. should take to avoid these from happening
Q-5: What would you recommend to
Moreno?
Initial investigation by
Planning commission
should be more
transparent and discrete
Should take into account
all permits from various
departments before
giving the green signal
for any project
Re-zoning of land
should be accounted for
(as it is dangerous to
construct any
infrastructure on the
coastline)
Everyone should
follow the rules,
they should not
have bought the
illegal land
The local people’s
concern should be
taken into account
Measures should be
adopted to gain back
confidence in the Justice
System as well as any
government agency
granting any kind of
permits
Benefits of project
should be clarified to
stakeholders (investors
and public) such as
increase in employment,
boost in economy
through tourism etc.
Thank You!

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Paseo caribe case study analysis

  • 1. Trouble in paradise: Stakeholder conflict in the Paseo Caribe Project- Case Solution
  • 3. Antonio Moreno had two visions regarding the project 1- Wanted the development of a sustainable design along with construction 2- Wanted adoption by communities of a consultative impact of a real estate development on the people and on environment First Bank of Puerto Rico also supported Moreno’s views and financed the project for $200 million It was a state-chartered commercial bank with operations in Puerto Rico, the Virgin Islands and Florida
  • 4. Govt. intervened and halted the process of construction for 60 days to revisit the permits that were granted earlier The planning board approved the project before govt. agencies finished their proper evaluations Supreme court took the decision to uplift the stoppage of Paseo Caribe construction After deepening into the investigation, irregularities emerged Tito Kayak from AMIGO DE MARs climbs the cranes and stop operations People’s court evaluated the evidence presented by diverse stakeholders wishing to stop the development
  • 5. Q-1: Conduct stakeholder analysis – identify all stakeholders briefly describing their role
  • 6. Private Sector  Arturo Madero  Investors  Construction Workers  First Bank PR  Professionals working in the Paseo Caribe Public Sector  ARPE(Regulation& Permit Administration)  Governor of PR (2004-2008)  Institute of PR culture Planning Board  Supreme Court  Commission of Federal Affairs of PR senate  Secretary of Justice Civil Society  Tito Kayak AMIGOS DE MAR  PUERTO RICO Architects & Landscape Associates  The People’s Court
  • 7. The community that generates employment to its people The public lawyers that were fighting for the rights of community and environment Government Ricardo Alegría from ICP complains about the Paseo Caribe Project
  • 8. Q-2: How could Madero have won these stakeholders and have them support project?
  • 9. Relation with the shareholders wasn’t effectively maintained from the start Controversy because involved parties had different opinions, interests and values and no communication with each other Madero should have expressed advantages of the project to the common public These advantages included rise in employment within the region (which would also benefit the economy of the region) due to ongoing construction and subsequent increase in tourists
  • 10. The Puerto Rican Economy was poor and its GDP had been negative for past 4 years. Its unemployment rate was 15%. The project was helping solve all these issues He should have focused on sustainable development to ensure future growth rather than focusing on profits he could have explained that since the project had been first granted by ARPE, he was not at fault He should have guaranteed finishing the project without affecting the different natural resources and the historical Fort to the public Instead of interfering in the public domain land, he could have just built the project on the area initially allotted to him
  • 11. He could have justified that if govt. permits were revoked for his project, they could have been cancelled for any other ongoing development project on the island which would have further hurt the economy/employment rate Sales of other present and future projects would have been massively affected if this project got cancelled He could have initiated a platform on which stakeholders could voice out their concerns to show he cared He could have financed the fort restoration project himself or helped get funding for it to be seen in a better light in the eyes of the public
  • 12. Not stopping the project can be justified by how it could have brought negative image, negative opinion of investment sector, lowered private investment flows & increased unemployment Investors and buyers would be skeptical about all projects going on if this one did not work out In the long run, local consumers would have less access to mortgages and credibility of processes of Puerto Rico would have declined if the project got cancelled
  • 13. Q-3: The project controversy could be characterized an ethical issue, a political failure, or lack of corporate responsibility? Justify your answer
  • 14. • The project controversy could be characterized as all three i.e. an ethical issue, a political failure, and a lack of corporate responsibility
  • 15. An Ethical Issue There was a threat to the San Jeronimo Fort, a historical place and public access to it and surrounding areas would be restricted Project was close to residential buildings and was affecting residents’ quality of life by blocking beach view, increasing air/noise pollution and increase visitor density Construction along the coastline was dangerous due to natural phenomenon yet the workers’ safety wasn’t taken into account The historical Fort could not be restored since the land it was on needed to be public area for the fort to get funding. The project was causing a historical site to deteriorate
  • 16. Protest against the project had led to bad publicity and negatively affected investor’s willingness to invest. Workers at the construction site had lost money when protests had hindered construction Despite heavy protests by the public, their side of the story was never seriously heard by the government
  • 17. A Political Failure Key objective 2 of Puerto Rica’s economic development plans i.e. clearly delineate the land maritime zone wasn’t considered while granting access to build on maritime zone Despite ZMT zones being public property, it had been sold to Madero A number of studies and permits were still pending even though the Land Use Consultation had been authorized Water & Sewage Authority’s request to delay permit till major water supply was built was not accepted Despite ARPE granting the project, a stoppage order was later give and not lifted till Madero provided evidence
  • 18. Secretary of Justice’s appeal after the decision to lift stoppage order was declined due to insufficient evidence and he wasn’t allowed to present new evidence Conflicts of interests in the Supreme Court had led to decision to lift stoppage order; Court had accepted bribe from Madero No internal investigation of the project’s permits was carried out despite the permit having been wrongly given Many architects were not included in the island’s development committees
  • 19. Lack of Corporate Responsibility Madero was taken to court 4 times and yet always won and didn’t take responsibility for his actions There were doubts about the accuracy of original appraisal of the land A maritime land zone (ZMT) had been purchased by Madero without regard for the sensitive zone The Planning Board s approval of the Paseo Caribe Land Use Consultation had the net effect of redefining the parameters for land use, rezoning all the surrounding land and thus overriding Regulation 23
  • 20. Q-4: What could investors, citizens, developers and governments do to avoid such conflicts in future?
  • 21. Government should consider all factors (such as public reaction, impact on state image etc.) before re-zoning The permit granting process should be more clear and final. No one was clear about the validity of the permits causing the huge debate Developers should consider all laws and regulations before deciding for such big construction plan Developers should have told the common public about all advantages of the project such as rise in employment within the region and the tourists coming etc. Citizens should be informed and taken into confidence before starting any such projects. Their concerns should be addressed The investors should have analyzed the feasibility before putting in money for the project
  • 22. • Involved parties had different opinions, interests and values. • There was a lack of collaboration, transparency and communication • This delayed the project from the start • Individual groups were fighting for theirs personal interests • To avoid conflicts, govt. should take to avoid these from happening
  • 23. Q-5: What would you recommend to Moreno?
  • 24. Initial investigation by Planning commission should be more transparent and discrete Should take into account all permits from various departments before giving the green signal for any project Re-zoning of land should be accounted for (as it is dangerous to construct any infrastructure on the coastline) Everyone should follow the rules, they should not have bought the illegal land The local people’s concern should be taken into account Measures should be adopted to gain back confidence in the Justice System as well as any government agency granting any kind of permits Benefits of project should be clarified to stakeholders (investors and public) such as increase in employment, boost in economy through tourism etc.