1. Family Service Toronto
Topic: Family and Poverty
Group member ：Ke Wang,
Yingying Pan,
Maria Christine Mendoza,
Yuan Wang,
Kellie Downing,
Yan Wen Shi.

2. Animoto

3. Locations
 There are several
locations in GTA.
 The main office is located
at Downtown, Toronto.
 Our group went:
 Scarborough :747
Warden Avenue
 Phone number: 416-
7555-565

4. History
 Almost 100 years of Service
 FST started as the Neighbourhood Workers
Association (NWA) in 1914.
 Why? The growing levels of poverty faced many
families in the city.
 2008 the name is changed to Family Service
Toronto
 Original purpose: severed as umbrella
organization, bring churches and other charitable
organization to relief to families in need.

5. FST’s Goal
 The goal of FST Counselling service is:
 Help people find better communication skills,
 Explore their strengths and weakness
 Help them find resources to solve their problems
and give a wide range of information.
You can receive counseling in a numerous amount
of ways such as; online, by phone, brief counseling
(6 sessions), single sessions consultations, or on-
going counseling.

6. Clients
 10,000 people/year get help through Changing
lives and Family Violence. (Scarborough location)
 Is there a waiting list?
 There is a year long wait list for general
counselling
 0 to 1 month for Violence Against Women
Counselling
 6 months or more for seniors program
Who can get support?
 anyone who lives in Toronto or works in Toronto.

7. Funding
Sources of Revenue 2011-2012 Amount in Dollars Percentage
Government Revenues for Community 5,365,928 25.7%
programs
Government and partner Agency Revenues for 7,014,122 33.6%
Client Purchase of Service
Earned Income (95% Employee Assistance 3,968,689 19.1%
Programs & Integrated Workplace Solutions;
5% individual client fees)
United Way 3,721,897 17.9%
Donations and Non-Government Grants 606,970 2.9%
Investment Income and Other Income 172,545 0.8%
TOTAL 20,850,151 100%

8. Services FST Offer:
 There are many services that FST is offering.
 The most common one is Counselling. You
can get other services through Counselling.
 There are three part Programs and Services
 Changing lives
 Family Violence (VAW)
 Building Inclusive Communities

9. FST’s Expertise
 Abuse and Violence  HIV/AIDS
 Adult Survivors of  Intellectual Disabilities
Childhood Trauma
 Parenting Issues
 Coming out
 Relationships
 Bereavement
 Seniors Issues and
 Separation or Divorce Caregiver Stress
 Remarriage  Sexual Orientation
 Depression and stress

10. Circumstances That Leads to
Choosing FST
 There are many reasons.
 Any issues related to individuals.
 Housing,
 Poverty,
 Abuse,
 New Immigration,
 Unemployment (with stress)
 Child with Special Needs.

11. Poverty to FST
 The poverty issues always related to other issues. It
never just poverty.
 People who end up with Poverty can have many
circumstances.
 Abused
 Disabilities
 Mental issues
 Lost of income
 Homeless
 Stress out

12. Poverty
 Poverty is “People have no
income left after every
expenses or no income at
all.”
 Lower than $25,000
annually is considered as
living in poverty in Toronto.
 Depends on the situation
may define Poverty
differently.

13. What Can FST Do For You?
 How can FST help?
 Counselling, to identify the problem 1st.
 Workshop
 Plan, based on individual issues
 Provide resources and services based on the issue.
 If only can’t find a job, FST may not be the best choice.
 FST can help people solve personal issues or family issues.
 FST can provide useful information that you may not know.
 Pensions for special needs child(ren). (get on wheel trans,
no age limits)
 Provide programs/services that will help you cope with
your issues.

14. Are The Services Free?
 Most of them are free
 Violence Against Women
(Free)
 Seniors and Caregivers
(Free)
 General Counselling
(depends on your income.$
0-110)
 Some of them are cost, most
of them are free.

15. How Can ECE Refer FST?
 If the parents need food, referral food bank
 If the parents need find job, referral
Employment services.
 Referral parents when they live in poverty
and also have issues about how to dealing
with their child, or have other family relation
issues.
 There are different language services.
 Through Website, doctor offices.