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Strictly confidential - ©LivingObjects
LivingObjects
Company – Vision – software solutions
2013
LivingObjects
A spin off from SFR
LivingObjects software suite has been first
developed from 2006 to provide SFR network
management teams with a platform more
efficient than on the shelf products (e.g.
Metrica, Mycom,etc..)
More efficient stands for better performance,
better user interface, more flexible
LivingObjects as a company was created in 2009
to develop a generic product from SFR solution .
SFR account 20 million of subscribers in France
Company
Software
Today LivingObjects suite is used daily by
hundreds of SFR technicians for managing its
mobile (2G, 3G, 4G) and fixed networks (DSL,
FTTH, NetFlow)
-SFR Mobilen etwork : 18 000 radio sites,
60 000 2G, 3G and 4G cells
-SFR DSL network : 25000 Network Elements
(Dslam, routers)
Network
Strictly confidential - ©LivingObjects 3
Positioning Network Performance Software editor
Legal SAS with a capital 200 000 € - private owned
Staff 35 employees
Localisation Toulouse, France
Business Domains Telecom network providers : Mobile : 2G/3G/LTE Fixed : DSL, FTTH, NetFlow
Differentiation
Datamining algorithms for performance degradation detection, user interface powerful and
easily configurable, tool using 15 years of network management experience
Company Skills
Engineering and management of mobile and fixed telecom networks
Data mining techniques
Real time data collection
Web and Ipad programing
References
SFR, Cable and Wireless, Synerail (French GSM-R), Astrium service (EADS), Tchad and Gabon
Regulators …
Partnerships
Equipments suppliers : Cisco, ALU, NSN
R&D : CNRS, French public research laboratory (datamining)
Identity
Strictly confidential - ©LivingObjects 4
LivingObjects platform is providing network
service providers with a set of tools to help them
optimize and improve quality of service of their
fixed and mobile networks based extensively on
the use of network performance KPIs and
network configuration data.
With in depth knowledge of network
hardware and daily operating tasks
With datamining and statistical expertise
With a strong focus on user-friendly
interfaces and tool performances
Positioning of the company
LivingObjects platform Platform conception
Strictly confidential - ©LivingObjects 5
• Easy rollout (web browser),
• User configurable screens, graphs, formulas,
reports, etc.
Data presentation
Functional architecture
Data processing
• On demand or batch (calculation, filtering,
detection, etc..)
• Batch calculations are highly user configurable
Data collection
• Multiple suppliers
• Multiple type of interfaces, format
• Flexible administration
Strictly confidential - ©LivingObjects 6
The Web Platform
Unified workspace for daily recuring tasksl
Strictly confidential - ©LivingObjects 7
LO Platform
A unified workspace for the daily operating tasks
• Unique collector for OSS KPI and MIBS KPI, mobile and fixed networks, and reference database
• Unified end user environment for fixed and mobile technology
• Integrated, dedicated modules for specific issues
Strictly confidential - ©LivingObjects
Data Collection
Millions of data to be collected and processed in
real time. Example :
• Access Network collection (CPE) : around 2TB /
Day / 12 000 CPE
• Transit routers netflow storage (11 CRS) :
around 92 Go/day/ 130 interfaces
Collection Performance
Easy access to data
The Datawarehouse containing the collected
data is used by many applications and thus
must support an heavy load without any
performance degradation.
Data Retention
Accurate investigation need sufficient retention
time (depending of the granularity, 3 weeks to
5 years).
Scalable collection
The collector must adapt to rapidly evolving
environnements (roll out, new release, swap,..).
Minimized impact on device
performance
Data exchange with network equipement (MIBs)
has to be made in order to minimize impact on
the running tasks
Strictly confidential - ©LivingObjects 9
Solution for data collection
NetMiner
Multi-vendors, Multi-protocols : FTP, SFTP, http, SNMP, Telnet, TL1, csv,
xml, sql, Netflow, Q3 …
One connection per collection (and not one
connection per check like most tools)
A robust and efficient architecture
100 000 2G/3G per collection node
20 000 IP device per collection node (pull)
3 millions flows per seconds (max)
Scalable protocols collection
Based on plugins, the collection node eases
the implementation of new protocols or
vendor new features.
Quick & Easy access to data
Using the suite divided by 3 the calculation
time: quicker investigation
Minimized impact on NE performance
Strictly confidential - ©LivingObjects
Performance analysis
Main Concepts CellCenter – IpTomizer
10
4 types « quantity, ratio, expert, out-of-range)
Clusters
• User customizable clusters
• Geographical/technical responsability area
• New sites are automatically included in the
clusters
Raw Kpis / Formulas
• User customizable formulas
• Easy data mining
• Quick implementation for return on
experience
Strictly confidential - ©LivingObjects
11
• The same user friendly editor can be used
by end users to build templates or reports
• Instant access to network elements /
geographical / technical healthcheck photo
Reports / Templates
• To log all actions decided or performed on
each cell.
• Can be linked to the operators’s trouble
ticket DB, Workorder DB, Parameters DB, …
Events - Collaborative tool
Performance analysis
Main Concepts CellCenter – IpTomizer
Strictly confidential - ©LivingObjects 12
The tool administrator can build clusters,
formulas, templates or reports, network element
check which can then be shared by every user
The tool administrator can define the rights for
each user : allowed modules,
technical/gorgraphical access to data,
create/read functions,..
Customisation
End users can also define theirs own objects
(clusters, formulas, templates or reports) for their
own use. End users can define their personnal
home page
One to one dashboard
Performance analysis
Main Concepts CellCenter – IpTomizer
Strictly confidential - ©LivingObjects
• This tool uses the IPFIX/Netflow collected data
(FNF, PA, NBAR2) to produce detailed information
about the corporate client’s bandwidth usage.
• We are closely working with Cisco development
teams on this subject to help them test their new
Netflow features of their future IOS releases.
NetFlow Analyser
Visibility and Control
IPFIX/Netflow analyser
Strictly confidential - ©LivingObjects 14
NetFlow Analyser
AVC value proposition
• Incremental revenue on service and up-sell
bandwidth : Visibility accelerates the decision to
migrate to the cloud.
• Differentiated IP VPN service in the market.
• Customer retention through service
relevance/stickiness.
• Operational efficiencies : Reduced MTTR for SP
customer care team.
Service provider Entreprise
• Day to day productivity : Business/leisure
usage, COS policy on business critical application.
• Efficient capacity planning : Use of bandwidth
by applications.
• End to end tool for troubleshooting : Proactive
management of outsourced IT infrastructure
(App., WAN)
• Synthetic view on usage KPI : Business/Leisure, app
performance, Bandwidth
• Customization : App, group, area, alendar, IP user
• Graph, Top, table, Report, Snapshot, Alerting,
Topology
User Interface
Strictly confidential - ©LivingObjects 15
• Configurable Home page
• Tables, graphs, maps, Network key figures
• Visualize several Kpis, several areas, several
tasks
• Travel in time and space thanks to drill-downs
capabilities
• Analysis : Trends, Comparison, regression,
forecast, average and median values…
• Email datas
Ipad application - iLO
Features
Technical Architecture
• Access to network data through a secured
proprietary protocol using HTTPS
• Enhanced security : Authorization by equipment
and by
• Can work in connected or non-connected modes
• Periodic automatic synchronization
Strictly confidential - ©LivingObjects 16
LivingObjects
Contact : Sylvain Dupuis – COO
sylvain.dupuis@livingobjects.com
Bâtiment Socrate – 23 boulevard Victor-Hugo
31770 Colomiers – France
www.livingobjects.com
Bertrand Le Marec David Maisonneuve Paul Corbel
CHIEF EXECUTIVE OFFICER
bertrand.lemarec@livingobjects.com
Tel : +33 5.61.99.84.91
Gsm : +33 6 22 63 55 69
CHIEF TECHNICAL OFFICER
david.maisonneuve@livingobjects.com
Tel : +33 5.61.99.84.91
Gsm : +33 6 09 51 16 55
CHAIRMAN OF THE SUPERVISORY
BOARD
Paul.corbel@livingobjects.com
Tel : +33 5.61.99.84.91
Contacts- LivingObjects

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Living objects network performance_management_v2

  • 1. Strictly confidential - ©LivingObjects LivingObjects Company – Vision – software solutions 2013
  • 2. LivingObjects A spin off from SFR LivingObjects software suite has been first developed from 2006 to provide SFR network management teams with a platform more efficient than on the shelf products (e.g. Metrica, Mycom,etc..) More efficient stands for better performance, better user interface, more flexible LivingObjects as a company was created in 2009 to develop a generic product from SFR solution . SFR account 20 million of subscribers in France Company Software Today LivingObjects suite is used daily by hundreds of SFR technicians for managing its mobile (2G, 3G, 4G) and fixed networks (DSL, FTTH, NetFlow) -SFR Mobilen etwork : 18 000 radio sites, 60 000 2G, 3G and 4G cells -SFR DSL network : 25000 Network Elements (Dslam, routers) Network
  • 3. Strictly confidential - ©LivingObjects 3 Positioning Network Performance Software editor Legal SAS with a capital 200 000 € - private owned Staff 35 employees Localisation Toulouse, France Business Domains Telecom network providers : Mobile : 2G/3G/LTE Fixed : DSL, FTTH, NetFlow Differentiation Datamining algorithms for performance degradation detection, user interface powerful and easily configurable, tool using 15 years of network management experience Company Skills Engineering and management of mobile and fixed telecom networks Data mining techniques Real time data collection Web and Ipad programing References SFR, Cable and Wireless, Synerail (French GSM-R), Astrium service (EADS), Tchad and Gabon Regulators … Partnerships Equipments suppliers : Cisco, ALU, NSN R&D : CNRS, French public research laboratory (datamining) Identity
  • 4. Strictly confidential - ©LivingObjects 4 LivingObjects platform is providing network service providers with a set of tools to help them optimize and improve quality of service of their fixed and mobile networks based extensively on the use of network performance KPIs and network configuration data. With in depth knowledge of network hardware and daily operating tasks With datamining and statistical expertise With a strong focus on user-friendly interfaces and tool performances Positioning of the company LivingObjects platform Platform conception
  • 5. Strictly confidential - ©LivingObjects 5 • Easy rollout (web browser), • User configurable screens, graphs, formulas, reports, etc. Data presentation Functional architecture Data processing • On demand or batch (calculation, filtering, detection, etc..) • Batch calculations are highly user configurable Data collection • Multiple suppliers • Multiple type of interfaces, format • Flexible administration
  • 6. Strictly confidential - ©LivingObjects 6 The Web Platform Unified workspace for daily recuring tasksl
  • 7. Strictly confidential - ©LivingObjects 7 LO Platform A unified workspace for the daily operating tasks • Unique collector for OSS KPI and MIBS KPI, mobile and fixed networks, and reference database • Unified end user environment for fixed and mobile technology • Integrated, dedicated modules for specific issues
  • 8. Strictly confidential - ©LivingObjects Data Collection Millions of data to be collected and processed in real time. Example : • Access Network collection (CPE) : around 2TB / Day / 12 000 CPE • Transit routers netflow storage (11 CRS) : around 92 Go/day/ 130 interfaces Collection Performance Easy access to data The Datawarehouse containing the collected data is used by many applications and thus must support an heavy load without any performance degradation. Data Retention Accurate investigation need sufficient retention time (depending of the granularity, 3 weeks to 5 years). Scalable collection The collector must adapt to rapidly evolving environnements (roll out, new release, swap,..). Minimized impact on device performance Data exchange with network equipement (MIBs) has to be made in order to minimize impact on the running tasks
  • 9. Strictly confidential - ©LivingObjects 9 Solution for data collection NetMiner Multi-vendors, Multi-protocols : FTP, SFTP, http, SNMP, Telnet, TL1, csv, xml, sql, Netflow, Q3 … One connection per collection (and not one connection per check like most tools) A robust and efficient architecture 100 000 2G/3G per collection node 20 000 IP device per collection node (pull) 3 millions flows per seconds (max) Scalable protocols collection Based on plugins, the collection node eases the implementation of new protocols or vendor new features. Quick & Easy access to data Using the suite divided by 3 the calculation time: quicker investigation Minimized impact on NE performance
  • 10. Strictly confidential - ©LivingObjects Performance analysis Main Concepts CellCenter – IpTomizer 10 4 types « quantity, ratio, expert, out-of-range) Clusters • User customizable clusters • Geographical/technical responsability area • New sites are automatically included in the clusters Raw Kpis / Formulas • User customizable formulas • Easy data mining • Quick implementation for return on experience
  • 11. Strictly confidential - ©LivingObjects 11 • The same user friendly editor can be used by end users to build templates or reports • Instant access to network elements / geographical / technical healthcheck photo Reports / Templates • To log all actions decided or performed on each cell. • Can be linked to the operators’s trouble ticket DB, Workorder DB, Parameters DB, … Events - Collaborative tool Performance analysis Main Concepts CellCenter – IpTomizer
  • 12. Strictly confidential - ©LivingObjects 12 The tool administrator can build clusters, formulas, templates or reports, network element check which can then be shared by every user The tool administrator can define the rights for each user : allowed modules, technical/gorgraphical access to data, create/read functions,.. Customisation End users can also define theirs own objects (clusters, formulas, templates or reports) for their own use. End users can define their personnal home page One to one dashboard Performance analysis Main Concepts CellCenter – IpTomizer
  • 13. Strictly confidential - ©LivingObjects • This tool uses the IPFIX/Netflow collected data (FNF, PA, NBAR2) to produce detailed information about the corporate client’s bandwidth usage. • We are closely working with Cisco development teams on this subject to help them test their new Netflow features of their future IOS releases. NetFlow Analyser Visibility and Control IPFIX/Netflow analyser
  • 14. Strictly confidential - ©LivingObjects 14 NetFlow Analyser AVC value proposition • Incremental revenue on service and up-sell bandwidth : Visibility accelerates the decision to migrate to the cloud. • Differentiated IP VPN service in the market. • Customer retention through service relevance/stickiness. • Operational efficiencies : Reduced MTTR for SP customer care team. Service provider Entreprise • Day to day productivity : Business/leisure usage, COS policy on business critical application. • Efficient capacity planning : Use of bandwidth by applications. • End to end tool for troubleshooting : Proactive management of outsourced IT infrastructure (App., WAN) • Synthetic view on usage KPI : Business/Leisure, app performance, Bandwidth • Customization : App, group, area, alendar, IP user • Graph, Top, table, Report, Snapshot, Alerting, Topology User Interface
  • 15. Strictly confidential - ©LivingObjects 15 • Configurable Home page • Tables, graphs, maps, Network key figures • Visualize several Kpis, several areas, several tasks • Travel in time and space thanks to drill-downs capabilities • Analysis : Trends, Comparison, regression, forecast, average and median values… • Email datas Ipad application - iLO Features Technical Architecture • Access to network data through a secured proprietary protocol using HTTPS • Enhanced security : Authorization by equipment and by • Can work in connected or non-connected modes • Periodic automatic synchronization
  • 16. Strictly confidential - ©LivingObjects 16 LivingObjects Contact : Sylvain Dupuis – COO sylvain.dupuis@livingobjects.com Bâtiment Socrate – 23 boulevard Victor-Hugo 31770 Colomiers – France www.livingobjects.com Bertrand Le Marec David Maisonneuve Paul Corbel CHIEF EXECUTIVE OFFICER bertrand.lemarec@livingobjects.com Tel : +33 5.61.99.84.91 Gsm : +33 6 22 63 55 69 CHIEF TECHNICAL OFFICER david.maisonneuve@livingobjects.com Tel : +33 5.61.99.84.91 Gsm : +33 6 09 51 16 55 CHAIRMAN OF THE SUPERVISORY BOARD Paul.corbel@livingobjects.com Tel : +33 5.61.99.84.91 Contacts- LivingObjects