5. Relocation Services School Search Orientation Tours Settling-I n Relocation Consultant Departure Services Home F inding Immigration
6. After the service Global Move Management Comprehensive Move Management International Moves Vehicle Shipping Pet Transport Secure Storage Fine Arts Transport
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8. Industry Recognition Recently, we were honored to receive the Re:Locate Magazine Award for Technological Innovation in Relocations for 2009/10. Awards for Excellence & Innovation in technology
School Search Relocation Services Orientation Tours Settling-I n Relocation Consultant Departure Services Home F inding Immigration
After the service Global Move Management Comprehensive Move Management International Moves Vehicle Shipping Pet Transport Secure Storage Fine Arts Transport Move One provides its customers with the following move management services: International Moves – M1 has been relocating families around the world since 1995 and manages all aspects of the move from initial survey to final unpacking. -Survey – M1 will come to measure and calculate the amount of belongings to be packed. -Packing – All materials are supplied and a M1 team will do the packing directly at the assignee's residence. Local / Office Moves – M1 moves many local businesses from one office to another as well as existing residents from one area of the city to another. Pet Transportation – M1 has a dedicated department with full time staff to assist with the transportation of pets and animals. M1 team is up to date with all laws and documentation (vaccines) needed for exporting and importing animals. (Fun fact: transported 13 Siberian wolves for film from Canada to Siberia. Also 5 Hollywood Squirrels to Budapest to shoot a commercial) Secure Storage – M1 has storage facilities in all our locations. These facilities are supervised, have climate control availability and can be rented for short or long term. Vehicle Shipping - M1 will secure the shipment, load the car onto truck or container and take care of customs clearance forms for the assignee. Delivery is to port or final residence. Fine Arts Transport – M1 has a specialized department with full time staff managing the shipment of fine arts for museums, embassy's and private clients. ( Fun Fact: M1 transported artifacts from Montenegro to Shanghai on behalf of the government ) Move Manager – M1 move manager will oversee the move from point of agreement with HR till delivery and unpacking has been made. He/She will be the single point of contact.
Move One Quality Manual Client Care Reports Key Performance Indicators Continual Improvement EuRA Quality Seal Certified Quality Management Program
Industry Recognition Recently, we were honored to receive the Re:Locate Magazine Award for Technological Innovation in Relocations for 2009/10. Awards for Excellence & Innovation in technology Move One is well know within the relocation industry and recently received the 2009/10 Re:Locate Magazine Award for Technological Innovation in Relocation. Move One has also be recognized by several of the Relocation Management Companies we work with for excellence in service and technological innovation Awards from Left to Right: WRRI – Commitment to Service Excellence 2008 Cartus – Gold Supplier Innovation Award 2008 (tracking system) Cartus – Delivering More Service Award 2006 Brookfield – Most Innovative Provider Award 2008 (Technology) Cartus – Delivering More Service Award 2008
www.moveoneinc.com/city-guide Innovations – City Guides Budapest Dubai Shanghai
In addition to our award winning city guides, Move One has also received industry recognition for its Corporate Blog. The Corporate Blog is an instructional video guides that walks you through the process of securing insurance for personnel effects shipments and regional industry bulletins on everything from changes to immigration policy to rental prices.
All of our relocation staff work on the Radix viaRELO platform which is a Software as a Service (SaaS) application run on a cloud computing system (Note: Ask if they are familiar with SaaS and cloud computing). All data is stored on the Radix global server network and protected by encryption as well as uninterrupted power sources. The Via system complies with the highest security accreditation standards, employing the same level of encryption that is currently used by the international banking community. Move One manages your mobility process, captures information from multiple regions and then ensures that all your relocation related data is made available to you through our web-based client portal free of charge. The ViaRelo portal is a service Move One provides, so you only require access to the internet to use the system. Move One is also committed to Consumer Relationship Management as we strive to align our service with your company’s objectives and then act as an extension of your mobility department, which allows you more time to focus on your core tasks.
The Move One Difference Regional & Global Coverage Integrated Relo Solutions EuRA Seal & Quality management Program Recognized Industry Leader Innovative Online Resources viaRelo Service Platform Just to recap what makes Move One different: Regional & Global Coverage – through more than 35 locations and a diverse network of agent partners. Integrated Relo Solutions – International moving, pet transport, immigration and destination relocation services EuRA Quality Seal & Quality Management Program – Eura Certification is performed all Move One offices every two years by an independent DQS auditor and Move One has a quality management program in place that allows us to measure our performance against a set of KPI as a part of our commitment to continual improvement. Recognized Industry Leader – Comprehensive quality management program and industry recognition with several service awards from the leading RMC’s (Relocation Management Companies). Innovative Technology – Efficient execution of relocation services through the viaRELO platform and several award winning sites including the Move One City Guides and Corporate Blog. Service Excellence – Making relocation easier for you with direct access to the viaRELO platform through our Client Portal I hope the presentation gives you a good idea of what Move One has to offer. Do you have any questions on the presentation? What it would take for Move One to become (insert company name’s) relocation provider?