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Social TV & 2nd Screen Management
by Havas Media
27th of February 2014

A NIGHTMARE
ON MAIN
SCREEN
Surf on
websites
related to
what I’m
watching

Comment
on Social
Networks
about what
I’m watching

44%

22%

Source: Havas MMS 2013
The most engaging
categories
6 498
Kroatië – België
11/10

2 625

2 078
Sport

Sport

4 248
SYTYCD
13/10

966

4 307
RDV Grand Place
27/09

1 443
Variety

Candidate Show

1 449
De Zevende Dag
13/10

902

5 751
Croatie – Belgique
11/10

Political

Source : North&South, Messages Facebook&Twitter

3 717
Belgium’s got talent
03/11

1 362
Candidate Show
Men tend to be more engaged viewers
except for the candidate shows
TV
Benchmark

Social
Social & TV data

Sport

Political

Source : National, Twitter, gender, >100 messages and >50 unique users

Magazine

Candidate Show

Variety
Sentiment is linked to the topics more than the
programs and vary week on week

53%

11/09

La maternité trop vue
comme un hôtel ?

20%

23/10

Caméras intelligentes, une
bénédiction ou une malédiction?

45%

17/10

Pourquoi malade dans
les transports

17%

16/10

Animaux qui baignent dans le
luxe et vivent comme des humains

44%

13/10

Opération de solidarité
de la RTBF

14%

18/09

Alimentation et
faux sucres

Source : Top North&South positive&negative sentiment on Twitter, Selection broadcast = >100 messages and >50 unique users

40%

15/09

Best of international
avant le lancement de la saison 2

13%

10/11

Affaire Wesphael : l'immunité
parlementaire en question
USEFUL ?
USABLE ?
USED ?
During Breaks, 2nd screen becomes first one

-17%

47%

-9%

Programs that generate “buzz”
suffer less from zapping
Source : Audimetrie CIM, 2013 (26/08-03/11), Commercial channels North : VTM, 2Be, Vier, Vijf, Vitaya; South : La Une; La Deux, RTL-Tvi, Club
RTL, Plug RTL, 15-54, 18h55-22h35, Live+6, Spots entractes, only commercials time bands, Lead in/ out 5min
Programs buzz = Ranking programs Sept-Oct, top 40 on messages, TEVIZZ
The Havas Social TV indicator
SRP : Social Rating Point

TV Reach

Social
Audience

Total Messages

=

X 100
Reach TV (20%)

Average: 0,18
How to read SRP ?
2 SRPs = 2% of TV reach is also messaging about the show on social networks with 1 message by unique user
2 SRPs = 1% of TV reach is also messaging about the show on social networks with 2 message by unique user

Source : National, Reach 000 (20% non cum.), 15-54 year
Top SRP – South – 2013
Program

SRP

UEFA Champions League - Benfica vs Anderlecht (17/09)

2,32

Championnats du monde de cyclisme sur route (29/09)

2,19

Rendez-vous Grand-Place (27/09)

2,09

Soirée CAP 48 (13/10)

1,36

Belgium's got talent (22/09)

1,10

UEFA Europa League - Standard vs Esbjerg FB (19/09)

1,02

La nouvelle star (31/10)

0,95

Qualification Coupe Du Monde - Croatie vs Belgique (11/10)

0,91

Mise au point (03/11)

0,56

Un gars, un chef (18/09)

0,40

Source : Top 10 South by broadcast, ranking on SRP
Weekly - In MM
S
ocial R ing P int - M ch S u Y To 3 S P- week 08 (1 02-2 02
at
o
at
t d p R
7/
3/ )
Le même Top 3 SRP que la semaine passée dans le N ord et le football obtient plus de 4.607 messages dans le Sud .

Region Top

Program

Category

Date

Channel Timing

Political

23/02

Een

GRP

Messages

SRP

11:00
12:58

2,4

1.348

1,9

2

E R S N 201
U OO G 4

Candidate
Show

23/02

Een

20:29
21:40

16,9

4.110

0,8

TH V IC V NV A N E E
E O E A L A DR N

Candidate
Show

21/02

VTM

20:37
22:31

15,8

3.295

0,7

1

U F (A
E A rsenal-b
ayern)

Sport

19/02

Club RTL

20:46
22:36

3,2

4.607

8,4

2

69 m t es sans ch is
inu
ich

Variety

20/02

La Deux

20:25
22:02

1,0

748

7,0

3

SU
O TH

D Zevend d
e
e ag

3

NR
O TH

1

L d lat e sh w
e an
o

Variety

23/02

La Deux

22:47
23:28

0,7

603

5,6

Sources : GRP = Rating Live; 15-54 without duplication ; Messages = Total Facebook&Twitter ; SRP = Based on reach000 (50% non cum.)
For more info, methodology and sources visit Havas Media slideshare on bit.ly/HavasMATCH or contact erwan.bras@
havasmedia.com

Social Media Analytics by
SRP Champions 2014 (so Far): 16 !
Hello Bank! & The Voice
LIVE INTEGRATION OF TWEETS
Conclusion - A Virtuous Approach
Advertiser
Reach Better – Start Storytelling – Engage
Consumer
Broadcaster
Enhance Tv viewer loyalty through 2nd
screen Engagement (Please do it!)
Havas Media
Break the silos (TV + Social + Data)
huguesrey

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Social Rating Point - Hugues Rey - IAB Belgium - 27 2 2014

  • 1. Social TV & 2nd Screen Management by Havas Media 27th of February 2014 A NIGHTMARE ON MAIN SCREEN
  • 2. Surf on websites related to what I’m watching Comment on Social Networks about what I’m watching 44% 22% Source: Havas MMS 2013
  • 3.
  • 4. The most engaging categories 6 498 Kroatië – België 11/10 2 625 2 078 Sport Sport 4 248 SYTYCD 13/10 966 4 307 RDV Grand Place 27/09 1 443 Variety Candidate Show 1 449 De Zevende Dag 13/10 902 5 751 Croatie – Belgique 11/10 Political Source : North&South, Messages Facebook&Twitter 3 717 Belgium’s got talent 03/11 1 362 Candidate Show
  • 5. Men tend to be more engaged viewers except for the candidate shows TV Benchmark Social Social & TV data Sport Political Source : National, Twitter, gender, >100 messages and >50 unique users Magazine Candidate Show Variety
  • 6. Sentiment is linked to the topics more than the programs and vary week on week 53% 11/09 La maternité trop vue comme un hôtel ? 20% 23/10 Caméras intelligentes, une bénédiction ou une malédiction? 45% 17/10 Pourquoi malade dans les transports 17% 16/10 Animaux qui baignent dans le luxe et vivent comme des humains 44% 13/10 Opération de solidarité de la RTBF 14% 18/09 Alimentation et faux sucres Source : Top North&South positive&negative sentiment on Twitter, Selection broadcast = >100 messages and >50 unique users 40% 15/09 Best of international avant le lancement de la saison 2 13% 10/11 Affaire Wesphael : l'immunité parlementaire en question
  • 8. During Breaks, 2nd screen becomes first one -17% 47% -9% Programs that generate “buzz” suffer less from zapping Source : Audimetrie CIM, 2013 (26/08-03/11), Commercial channels North : VTM, 2Be, Vier, Vijf, Vitaya; South : La Une; La Deux, RTL-Tvi, Club RTL, Plug RTL, 15-54, 18h55-22h35, Live+6, Spots entractes, only commercials time bands, Lead in/ out 5min Programs buzz = Ranking programs Sept-Oct, top 40 on messages, TEVIZZ
  • 9. The Havas Social TV indicator SRP : Social Rating Point TV Reach Social Audience Total Messages = X 100 Reach TV (20%) Average: 0,18 How to read SRP ? 2 SRPs = 2% of TV reach is also messaging about the show on social networks with 1 message by unique user 2 SRPs = 1% of TV reach is also messaging about the show on social networks with 2 message by unique user Source : National, Reach 000 (20% non cum.), 15-54 year
  • 10. Top SRP – South – 2013 Program SRP UEFA Champions League - Benfica vs Anderlecht (17/09) 2,32 Championnats du monde de cyclisme sur route (29/09) 2,19 Rendez-vous Grand-Place (27/09) 2,09 Soirée CAP 48 (13/10) 1,36 Belgium's got talent (22/09) 1,10 UEFA Europa League - Standard vs Esbjerg FB (19/09) 1,02 La nouvelle star (31/10) 0,95 Qualification Coupe Du Monde - Croatie vs Belgique (11/10) 0,91 Mise au point (03/11) 0,56 Un gars, un chef (18/09) 0,40 Source : Top 10 South by broadcast, ranking on SRP
  • 11. Weekly - In MM S ocial R ing P int - M ch S u Y To 3 S P- week 08 (1 02-2 02 at o at t d p R 7/ 3/ ) Le même Top 3 SRP que la semaine passée dans le N ord et le football obtient plus de 4.607 messages dans le Sud . Region Top Program Category Date Channel Timing Political 23/02 Een GRP Messages SRP 11:00 12:58 2,4 1.348 1,9 2 E R S N 201 U OO G 4 Candidate Show 23/02 Een 20:29 21:40 16,9 4.110 0,8 TH V IC V NV A N E E E O E A L A DR N Candidate Show 21/02 VTM 20:37 22:31 15,8 3.295 0,7 1 U F (A E A rsenal-b ayern) Sport 19/02 Club RTL 20:46 22:36 3,2 4.607 8,4 2 69 m t es sans ch is inu ich Variety 20/02 La Deux 20:25 22:02 1,0 748 7,0 3 SU O TH D Zevend d e e ag 3 NR O TH 1 L d lat e sh w e an o Variety 23/02 La Deux 22:47 23:28 0,7 603 5,6 Sources : GRP = Rating Live; 15-54 without duplication ; Messages = Total Facebook&Twitter ; SRP = Based on reach000 (50% non cum.) For more info, methodology and sources visit Havas Media slideshare on bit.ly/HavasMATCH or contact erwan.bras@ havasmedia.com Social Media Analytics by
  • 12. SRP Champions 2014 (so Far): 16 !
  • 13. Hello Bank! & The Voice LIVE INTEGRATION OF TWEETS
  • 14. Conclusion - A Virtuous Approach Advertiser Reach Better – Start Storytelling – Engage Consumer Broadcaster Enhance Tv viewer loyalty through 2nd screen Engagement (Please do it!) Havas Media Break the silos (TV + Social + Data)

Notas del editor

  1. wor
  2. Pour le sentiment : toutes les emissions avec moins de 100 messages ou 50 unique users, n’ont pas étéinclusesdansl’échantillonnage