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ゆとり世代を伸ばす教育とは
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ゆとり世代と言われる方は、アプローチを変えさえすれば大きな戦力になってくれます。どのように先輩は変わっていけばよいでしょうか?
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組織と個人の目的にはギャップがありますが、それは埋めることによって個人の「夢」と組織の理想が同一軸線上にあると知ってもらい、よりモチベーション高く働いてもらうカギにもなり得ます。
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ZAC Inc,.
優しくしても、強く言ってもうまくいかない場合はどんな指導をすればいいのか?そんな現場のお悩みと解決事例を紹介します。
メンタルが弱い職員へのアプローチ
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仕事ができて頭の回転も速い方であるばかりに、攻撃的ともとられかねないコミュニケーションになってしまう方がいらっしゃいます。リーダーも、チームメンバーも大切にするにはどうすればよいのでしょうか?
攻撃的なコミュニケーションの上司を改善に導いた事例
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ZAC Inc,.
指導が響かない、納得していないような印象の新人はどうアプローチしていけばよいのでしょうか?指導者が疲弊してしまうこともなく、新人の行動も変わっていくためにはどうすればいいのか?
失敗しても、怒られても「気にしない」新人へのアプローチ
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先般、義務化されましたストレスチェック制度ですが、弊社でも業務を承ることができます。担当者が多く聞かれたお悩みに対して回答いたします。
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組織と個人の目的にはギャップがありますが、それは埋めることによって個人の「夢」と組織の理想が同一軸線上にあると知ってもらい、よりモチベーション高く働いてもらうカギにもなり得ます。
離職率を下げるために必要なこと
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ZAC Inc,.
優しくしても、強く言ってもうまくいかない場合はどんな指導をすればいいのか?そんな現場のお悩みと解決事例を紹介します。
メンタルが弱い職員へのアプローチ
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ZAC Inc,.
仕事ができて頭の回転も速い方であるばかりに、攻撃的ともとられかねないコミュニケーションになってしまう方がいらっしゃいます。リーダーも、チームメンバーも大切にするにはどうすればよいのでしょうか?
攻撃的なコミュニケーションの上司を改善に導いた事例
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ZAC Inc,.
指導が響かない、納得していないような印象の新人はどうアプローチしていけばよいのでしょうか?指導者が疲弊してしまうこともなく、新人の行動も変わっていくためにはどうすればいいのか?
失敗しても、怒られても「気にしない」新人へのアプローチ
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ZAC Inc,.
先般、義務化されましたストレスチェック制度ですが、弊社でも業務を承ることができます。担当者が多く聞かれたお悩みに対して回答いたします。
ストレスチェック制度Q&A
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ZAC Inc,.
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Destacado
(20)
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2024 State of Marketing Report – by Hubspot
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Everything You Need To Know About ChatGPT
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How Race, Age and Gender Shape Attitudes Towards Mental Health
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ゆとり世代を伸ばす教育とは
1.
ZAC Inc., ゆとり世代を伸ばす教育とは 【ケース】 新人教育に際し、下記のようなご相談を伺うことがあります。 「今までの新人は、1から10を言わなくてもわかってくれたのに、最近の新人は全部を言わないとわかってく れない。答えがないと動けない。」 「わかっていないのに、わかったふりをする。」 「叱ると、心ここにあらずの様子で、話を全く聞いていない。叱っている意味がない。もうどうしていいかわか らない。」 「メンタルが弱い。相手の顔色や行動に敏感に反応する。」 「どうしたらモチベーションがあがるかがわからない。」 「なかなか心を開いてくれない。コミュニケーションが取れない。何を考えているかわからない。」 こういった状況が続くと、教える側も教えられる側もストレス過多になり、職場の雰囲気も悪くなる一方です。 最近では教える側の中堅層のスタッフが耐え兼ねて離職してしまうというケースが増えている印象です。 【対策】 上記のようなケースの原因は主にこの2つです。 1. ゆとり世代の新人の扱い方を間違えている。 2.
ゆとり世代の新人に対する教育が不十分。 多くは①→②の順番で、解消されていきますが①の「扱い方に関するポイント」を一部ご紹介します。 彼らの特長の一つとして、「自分のことを分かってくれる人、受け入れてくれる人に忠誠を尽くす」というも のがあります。そのためには、彼らにとって「よき理解者」になる必要があります。ただ、彼らは非常に臆病な ので、簡単に自分のことを話さない傾向にあります。 (先輩・上司には壁を作りやすい方が多いようです) そんなときに重要になるのが「自己開示」です。 そのひと手間をかけるか否かで、指導のしやすさが格段に変わります。 ただ、自己開示が必要ですよと言っても、どのように取り掛かって良いのかわからないのが現場の方の本音か 株式会社 ZAC News Letter Vol.9
2.
ZAC Inc., と思います。その際は、ひとつでも取っ掛かりとなるようなツールや方法論を提供させていただくだけでも、霧 が晴れたように新人との関係構築ができるようになるケースが多いです。(ZAC の研修では、自己開示の具体的な 方法論、ヒアリング、関係構築の流れも含めてワンストップでお教えします) 【結果・効果】 「ゆとり世代」だから仕方ない、世代間のギャップがあるので仕方ないと諦めるのは簡単ですが、彼らを活か すにはどうしたよいか、傾向と対策を踏まえて取り組むことで、新人たちは思わぬ成果をあげる可能性が高いの です。これは、今まで当社が、多くの研修・コンサルティングを行ってきた中で証明されています。 実際に個別コンサルでカウンセリング技術について学んだ病棟師長からいただいた言葉をここでご紹介した いと思います。 「新人のことを完全に宇宙人だと思っていたけど、腹を割って話してみたら、案外しっかりと将来のことも考え ていて、真剣に取り組もうとしているんだということがわかりました。ただそれをなかなか表現してくれないの で、こちらがやる気がないと邪推していたところはあったと思います。でも、色々話した後で、そういうことを 言葉や行動で表現してくれないとわからないし、もったいないよと伝えたところ、とても素直に聞き入れてくれ たことが印象的でした。彼女の方からも、表現しなきゃと思いつつ、なんだかきっかけがなくて表現できずにい ました、お話を聞いていただけてよかったですという言葉までもらえたことで、今後よい関係を築いていくこと ができると思えました。」 つい、もう出来ることはない、できない子についてはもう仕方ないと見切ってしまいがちなところですが、そ の前に「ひと手間」のかけ方を考え直してみることも管理者、指導的立場にある方の重要な仕事の一つなのかも しれません。 <株式会社
ZAC について> 2002 年設立。医療・介護業界の研修・コンサルティング事業において年間 250 回以上の研修と 91.7%以上の高 いリピート率という業界屈指の実績を誇る。人事評価制度コンサルティングからエグゼクティブ向けコンサルテ ィング、階層別研修からテーマ別研修(接遇マナー研修、レジリエンス研修、コミュニケーション研修 etc)ま で幅広く手掛ける。心と身体の健康をサポートするメンタルヘルス EAP 機関でもあり、個人向けのスクール事業 では、毎年数多くのカウンセラーやセラピスト、マナー講師を輩出している。 (HP:http://f-zac.com/index.html) <各種研修・コンサルティング,ストレスチェック制度等に関する,お問い合わせはこちらから> 株式会社 ZAC コンサルティング事業部 TEL 03-6821-5202 / FAX 03-6821-5203
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