Advanced English Conversation Course in Dubai, Sharja, Abu Dhabi
Virtually everyone communicates at work. It is clear that specialized knowledge alone isn’t enough to guarantee success.
to Learn English is no longer a challenge with us.
Zabeel’s customized and practical approach that helps to learn English speaking with the ease of thousands of happy Students past Three Decades. Hence, our Business English classes for Advanced Users are carefully designed to drastically improve reading, writing, speaking and listening skills. This Course has been programmed for both MiddleEast and other International Audience.
For more information: https://tinyurl.com/y5o6yjjf
Call : 00971 4 3974905
WhatsApp:- 00971503068426 / 00971508234427/ 00971506905425
Email: mail@zabeelinstitute.ae
2. The Importance of Advanced Business Communication Skills
Virtually everyone communicates at work. No matter what the field, and no matter how much you know
about your job, specialized knowledge alone isn't enough to guarantee success; communication skills are
also vital.
Subscribers to the Harvard Business Review rated "the ability to communicate" the most important factor in
making an executive "promotable," more important than ambition, education, and capacity for hard work.
Research spanning several decades has consistently ranked communication skills as crucial for managers.
One 20-year study that followed the progress of Stanford University MBAs revealed that the most successful
graduates (as measured by both career advancement and salary) shared personality traits that distinguish
good communicators: a desire to persuade, an interest in talking and working with other people, and an
outgoing, ascendant personality. As students, these achievers developed their communication skills by
choosing courses such as business writing, persuasion, selling ideas, negotiation, and speaking.
Hence, the importance of communicating effectively on the job is clear. Strong written, and oral, business
communication skills will make you more competitive, more promotable, and more productive on the job.
If you are in business, the course will greatly improve your ability to communicate in English in a wide range
of business situations. If you are a student of business, the course will develop the communication skills you
need to succeed in business and will enlarge your knowledge of the business world. Everybody studying this
course will become more fluent and confident in using the language of business and should increase their
STARTING UP You are offered a variety of interesting activities in which you discuss the topic of the
unit and exchange ideas about it.
VOCABULARY You will learn important new words and phrases which you can use when you carry out
the tasks in the unit. A good business dictionary, such as the Longman Business English
Dictionary, will also help you to increase your business vocabulary.
DISCUSSION You will build up your confidence in using English and will improve your fluency through
interesting discussion activities.
READING You will read authentic articles on a variety of topics from the Financial Times and other
newspapers and books on business. You will develop your reading skills & learn essential
business vocabulary. You will also be able to discuss the ideas and issues in the articles.
LISTENING You will hear authentic interviews with business people. You will develop listening skills
such as listening for information and note-taking.
3. LANGUAGE REVIEW This section focuses on common problem areas at upper intermediate level. You will
become more accurate in your use of language. Each unit contains a language review
box which provides a review of key grammar items.
SKILLS You will develop essential business communication skills such as making presentations,
taking part in meetings, negotiating, telephoning, and using English in social situations.
Each skills section contains a useful language box which provides you with the language
you need to carry out the realistic business tasks in the book.
CASE STUDY The case studies are linked to the business topics of each unit. They are based on
realistic business problems or situations and allow you to use the language and commu-
nication skills you have developed while working through the unit. They give you the
opportunities to practice your speaking sills in realistic business situations. Each case
study ends with a writing task. A full writing syllabus is provided in the Market Leader
Practice File.
LanguageTrainingApproachLanguageTraining Approach
Most participants start Zabeel’s language courses with an existing knowledge of the English language.
However, they invariably struggle with the difficulty of using their knowledge in a practical way. The main
objective of our language courses is to guide participants from KNOWLEDGE to USAGE. The focus of our
trainer’s work is to make participants use English in particular situations related to their everyday work and
life. This is done in four steps, progressing from easier to more complex language skills:
Step 1: Review & Learn
(Vocabulary & phrases,
idioms used by native speak-
Step 2: Practise
(Actively using vocabulary,
phrases and idioms with
high fluency and accuracy
Step 3: Apply
(The language content of
the course to realistic profes-
sional situations
Step 4: Develop
(The skills of self-correction,
problem solving and self
confidence while using
4. BusinessResultBusinessResult
combines a communicative approach with authentic business material and digital multi-media, to give
professional students relevant and immediate communication skills. The course teaches a variety of general
business vocabulary using authentic and up-to-date texts and engaging and motivating activities. Students
then re-use and recycle these key items of vocabulary throughout the unit and the course.
Business Result also provides skills and strategies for different business scenarios, such as talking to
suppliers, entertaining customers, or updating colleagues.These help students to communicate confidently
in everyday situations. They focus on key expressions, and then build up to a final task in which they put the
new language into practice. Language and skills practice is available through activities in the Student's
Book, exercises on the interactive Workbook, and practice files on the Teacher's and Student's Websites.
CourseMaterial:CourseMaterial:
Zabeel’s course is the unique program that provides language training for the real world by
using real-life scenarios, in the classroom as well as in course materials. Whether you want
to learn English for travel, to conduct business, to study abroad or simply for personal
enrichment, you’ll find that Zabeel gives you the language skills you need to handle almost
any situation.
5. CourseContentsCourseContents
Working with Business Language at Practically Case Study Outcomes:
words Communication work speaking you can
skills
1 Connections Describing cross-
cultural experienc-
es
keep an open
mind, read a
Meetings
Reporting
back on
research
Tenses
review
Introducing
yourself to
a
group
Case Study
P l a n n i n g
for
expansion
• describe cross-cultural
experiences
• report back on research
• use tenses appropriately
• introduce yourself to a
2 Careers Comparing career
paths and choices
move on to, keep
in
with, broaden your
Meetings
Managing the
discussion
Sharing ideas
Expressing
attitudes
to the past
Getting
your
points
across
Case Study
Establish-
ing
a career
review
• talk about career paths
and choices
• manage the discussion
in a meeting and share
ideas
• express attitudes to the
3 Change Discussing
working practices
implement,
transform, give the
option,etc.
Presenting
Giving a
formal
presentation
Speculat-
ing
about
future
changes
Showing
understand-
ing
Case Study
Planning
office
space
• discuss working practices
• give a formal presentation
• speculate about future
changes
• show understanding
4 Risk Talking about
different kinds of
risk
predict,minimize,
run the risk of, risk
averse, etc.
Telephoning
Taking part in
a
teleconference
Referenc-
ing using
pronouns
Establishing
rapport and
showing
interest
Case Study
Tackling
risks
• talk about different kinds
of risk
• take part in a teleconfer-
ence
• reference appropriately
• establish rapport and show
5 Teamwork Exploring team
relationships
cope with, steer
clear of, tread
carefully, etc.
Negotiating
Dealing with
conflict
Adding
emphasis
using
fronting.
cleft
sentences,
adverbs &
phrases
Responding
to feedback
Case Study
Developing
a
teamwork
ethos
• talk about team relation-
ships
• deal with conflict in
negotiations
• add emphasis appropriate-
ly
6 Progress Discussing factors
for success
look beyond….
undergo change
boost earnings,
etc.
Meetings
Problem-solv-
ing
Brainstorming
ideas
Using
adverbs
to qualify
attitudes
U s i n g
vague
language
Case Study
Handling
rapid
growth and
progres-
• discuss factors for success
• solve problems &
brainstorm
ideas during meetings
• use adverbs to qualify
attitudes appropriately
7 Learning Talking about
training and
learning
performance
management,
skills
deficit, generic
Telephoning
Communica-
tion
strategies
Using
participle
clauses
and "the
future in
the past"
Expressing
dissatisfac-
tion
Case Study
Tackling
the
skills
shortage
• talk about training and
learning
• use communication
strategies on the
telephone
• use participate clauses and
"the future in the past"
appropriately
6. 8 Performance Presenting
Giving an
impromptu
presentation
Using
questions
Dealing
with
difficult
questions
Case Study
Increasing
staff and
customer
satisfaction
of leadership
• talk about employer/
employee expectations
• give an impromptu
presentation
• use questions effectively
Discussing
employer/employ-
ee expectations
make a contribu-
tion to, seek out
oppor tunities,
show a willingness
9 Resources Meetings
Discussing
options and
reaching
decisions
Using
conditional
Dealing
with
misunder-
standings
Case Study
Starting a
CSR project
• talk about resources
• discuss options and reach
decisions in meetings
• use conditionals effectively
• deal with misunderstand-
Talking about
resources
knowledge base,
s u s t a i n a b i l i t y,
return
10 Leadership Meetings
Giving a
briefing on
change
Distancing
&deperson-
alizing
using the
passive
Expressing
personal
views
Case Study
Dealing
with
the
challenges
• talk about leadership styles
• give a briefing on change
at a meeting
• use the passive to
depersonalize and
distance
yourself from information
Talking about
leadership styles
collaborative,
people-focused,
etc.
11 Values Negotiating
Reaching
agreement
Using
inversion
for empha-
sis
Raising a
difficult
point
Case Study
Dealing
with
the
challenges
of leader-
• talk about leadership styles
• give a briefing on change
at a meeting
• use the passive to deper-
son-
alize and distance yourself
from information
Talking about
values
hold ourselves
accountable to,
pride
12 Persuasion Presenting
Selling an idea
Using
discourse
markers
Giving and
responding
for
compli-
ments
Case Study
Initiating
an
expansion
pro-
gramme
• talk about persuasion
• give a presentation to sell
an
idea
• use discourse markers
appropriately
• give and respond to
Talking about how
we are persuaded
and influenced
appeal to, be taken
in
by, aspirational
materialistics,etc.
7. Buhaira Corniche
BUR DUBAI
Bank Street, Near Metro
SHARJAH
ME12, Near Model SchoolNear Al Wahda Mall
MUSAFFAHABU DHABI
KHDA (Knowledge & Human Development Authority).
The Ministry of Education, Dubai. Educational quality
assurance and regulatory authority of the Government
of Dubai,
ACTVET The Abu Dhabi Centre for Technical and Voca-
tional Education and Training committed to establishing
policies and standards that effectively regulate technical
and vocational educational institutions in the emirate of
Abu Dhabi.
The Project Management Institute (PMI) USA;
Offers many certifications that recognize knowledge
and competency, including the Project Management
Professional (PMP)® certification – renowned as the
global gold standard.
IATA/UFTA Montreal, Canada Extensive training
portfolio includes topics for airlines, airports, cargo
operators, governments, ground service providers,
travel agents, young professionals and more.
CIPS-UK Chartered Institute of Procurement & Supply..
Leading global excellence and offering chartered status
in procurement and supply chain.
ACCA (the Association of Chartered Certified Accoun-
tants) Global body for professional accountants.
Approved Testing center
CIMA ; Chartered Institute of Management Accoun-
tants – World's largest professional body of manage-
ment accountants offering most relevant finance qualifi-
cation for business.
IMA (Institute of Management Accountants) is the
worldwide association of accountants and financial
professionals in business. Founded in 1919, IMA is one
of the largest and most respected associations focused
exclusively on advancing the management accounting
profession
ICAEW The Institute of Chartered Accountants in
England and Wales World’s leading professional mem-
bership organisation that promotes, develops and
supports over 150,000 chartered accountants world-
wide
AIBM American Institute of Business & Management
(AIBM) USA American Institute of Business and Man-
agement (AIBM) would certify professionals in all areas
of Business & Management. American Institute of
Finance and Banking (AIFB) certication verifies Profi-
ciencies of students in the domains of Accounting,
Finance. American Institute of Purchasing and Logistics
Management (AIPLM) accredates Purchasing and
Supply Chain Management qualifications.