1. ZACHARY L. FELLER
10615 Crystal Cove Lane, Boca Raton, FL 33498
561-465-6767 | zacharylfeller@yahoo.com
linkedin.com/in/zacharyfeller
SALES & MARKETING PROFESSIONAL
University of Central Florida graduate who offers hands-on experience in sales, marketing, and customer service roles.
Skilled communicator who excels in winning sales through presentation, negotiation, and closing. Brings strong technical,
graphic design, and writing skills. Willing to travel and relocate.
EXPERIENCE
Internet Sales Representative Aug. 2016 - Present
Delray Honda | Delray Beach, FL
Generates revenue at this Berkshire Hathaway-owned new and pre-owned automotive dealership. Follow-up on assigned
Internet leads from Edmunds, TrueCar and AutoTrader to schedule test drives. Manage the entire sales process through
presenting vehicles, discussing financing options, negotiates terms and closing the sale.
Guest Services Representative May 2011 – Aug. 2016
Target Corporation, Boca Raton, FL
Delivered customer service and quickly resolved issues/concerns related recent purchases, store policies and interactions
with staff members. Worked as part of the 15-person Customer Service Team. Maintained current knowledge of policies,
personnel and promotional details.
 Fielded up to 100 daily questions from customers related to obtaining discounts, returning product and online sales
 Escalated issues to the Store Leader when unable to offer a solution within bounds of Target policies
 Conducted daily cash counts; reconciled counts with expected revenue; prepared end-of-shift reports
 Assisted in quarterly inventory counts as well as returned merchandise to each department
 Helped customers to apply for and use REDcard, Target’s credit/debit card
 Attended regular store training to stay up-to-date on store policies
 Organized and cleaned workstations during and after each shift
Production & Marketing Intern May 2010 – Aug. 2010
Graphics Plus, Inc., Boynton Beach, FL
Supported this print, graphic design and photography shop during a summer internship. Enabled the Print Production
Team to meet client deadlines. Gained hands-on graphic design experience in using Adobe Photoshop.
 Documented and communicated requests/concerns between department managers
 Aided in the graphic design, production and shipment of an informational brochure
 Provided daily updates to supervisors regarding progress and production volume
EDUCATION
Bachelor of Arts in Cinema Studies, Minor in Mass Communications May 2014
University of Central Florida, Orlando, FL
SKILLS
Productivity: Microsoft Word, Excel, PowerPoint and Outlook
Social Media: LinkedIn, Facebook, Twitter, LinkedIn
Graphic Design: Adobe Photoshop