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Marketin
g and
Big Data
Zahira Benabdallah
INTRODUCTION
What is Big data
?
What is marketing
?
2
Definitio
ns :
 Big Data : The growth in the volume
of data and how fast it is created
and saved. Big data is usually
stored in computer servers.
 Marketing : the activity of a
company that deals with buying and
selling a product or a service.
Marketing departments of a company
use slogans, packaging designs and
special advertisements to attract and
keep consumers.
3
In 1
internet
minute…
2.4
Million
search
queries
$203,596 in
sales
527,560
photos
shared
2.78 million
views
347,222 new
tweets
701,389
Facebook
logins
20.8
million
messages
4
5
SPOTIFY CAMPAIGN Thanks, 2016.
It’s been weird
A Spotify advertisement in UK. Source :
Businessinsider.com
A Spotify advertisement in Los Angeles.
Source : dailyedge.ie
6
Dear person who played « Sorry » 42 times on
Valentine’s Day. What did you do ?
Spotify
Spotify campaign in New York City. Source :
businessinsider
How Big Data
has affected
Marketing ?
I- How big data is used in
marketing
A- Explanation of big data
B- The use of big data in
Marketing
C- Impacts
II- Case studies
A- Amazon,a leader in big data
use
B- Netflix, movies and data
C- Target, a calculated shopping
experience
Conclusion
8
I- How big
data is
used in
Marketing ?
A-Explanation of big data
4 V’s :
Volume : Scale of data
Variety : Different forms
of data
Velocity : analysis of
streaming data
Veracity : Uncertainty of
data
9
4 V’s
10
6 Billion people
have cell phones
World population :
7 Billion
Poor data quality costs : $
3.1 Trillion a year (US)
By 2016, 100 million
wearable, wireless health
monitors
1 TB Of Trade Information in
NY Stock Exchange during each
session
B- The use
of big data
in
marketing
 Customer’s analytics, operational
analytics, new product and service
innovation and data warehouse
optimization
 Customer Relationship Management
(CRM)
 Key Performance Indicator (KPI)
 Geomarketing
44 % of B2C Marketers use big
data to attract more customers and
keep them
 $ 1 trillion of marketing
expenditures
11
12
Identify valuable
opportunities.
Develop pictures of their customers
and create the perfect products for
them.
Systems track key words. Prices
change because of consumer’s
preferences,comparisons, inventory
and predictive analysis.
C-Impacts
13
4 million jobs created (SEO,
SEM… )
An increase of consumption and
profits
Gain of time for companies
Consumer privacy threats
Predictive analysis
Tracking free search
engines
Ethical issues
Exclusion
More corporate inequality
More adblockers
Lots of errors
II- Case
studies
A- Amazon
case study
14
A
leader…
15
 Recommendation
 Path-to-
purchase
 Supply chain
optimization
 Price
optimization
 Amazon Web
Services
Source : homeworldbusiness.com
B- NETFLIX
CASE STUDY
16
75 %
800 engineers
Main criterion :
Day
Time
Date
Ratings
Kinds of movies
Source : weichert.com
17
C- TARGET
CASE STUDY
18
19
Customer’s ID :
- Credit card use
- Purchase history
- Survey responses
- E-mail clicks
- Website visits
Source : Staples.com
NUMBER OF
CHILDREN
ETHNICITY
AGE
INCOME
MARRITAL
STATUS
EDUCATION
20
21
Source : slate.com
Target knows if you are likely
pregnant !
Conclusio
n
 Big data has positively affected
marketing. Companies know better
their customers and can perfectly
match consumers’ needs with their
products.
 Nevertheless, consumers’ privacy may
be in danger because of big data. Are
all of our data well used by
companies ?
22
I’M WITH BIG DATA
MAKE MARKETING GREAT AGAIN
Source : Openclipart.org
Thank you
for your
attention !
23
Debate :
Are you afraid of big data ?
Are you aware that all of your data are
stored ?
Will you change your habits on internet ?
24
SOURCES
http://www.forbes.com/sites/louiscolumbus/2016/05/09/ten-ways-
big-data-is-revolutionizing-marketing-and-sales/#515c8bfb115e
http://www.forbes.com/sites/mckinsey/2013/07/22/big-data-
analytics-and-the-future-of-marketing-sales/#637a1b0b344d
http://www.investopedia.com/articles/insights/090716/7-ways-
amazon-uses-big-data-stalk-you-amzn.asp
http://www.forbes.com/sites/lisaarthur/2013/08/15/what-is-big-
data/#345a279f3487
http://www.forbes.com/sites/louiscolumbus/2015/10/11/2015-big-
data-market-update/#6d6a3e645170
http://www.forbes.com/sites/forrester/2014/05/29/big-datas-big-
meaning-for-marketing/#539a4baf29d8
http://www.france24.com/fr/20140521-netflix-france-big-
data-house-cards-television-algorithme-recommandation-
internet-svod
http://www.frenchweb.fr/big-data-la-success-story-de-
netflix/241601
http://www.usine-digitale.fr/article/entre-vie-privee-et-
innovation-quel-droit-pour-le-big-data.N384653
https://jeremypineau45.wordpress.com/2014/03/30/le-
bigdata-procede-avantages-et-inconvenients/
http://big-data.developpez.com/tutoriels/avantages-
incovenients-big-data/
25
SOURCES
https://www.weforum.org/agenda/2015/02/a-brief-history-of-big-
data-everyone-should-read/
https://www.salesforce.com/blog/2014/11/5-ways-marketers-can-
actually-use-big-data-gp.html
http://www.forbes.com/sites/jonmarkman/2016/08/08/big-data-and-
the-2016-election/#1205f08146d7
http://www.dailymail.co.uk/news/article-2102859/How-Target-
knows-shoppers-pregnant--figured-teen-father-did.html
http://www.excelacom.com/resources/blog/2016-update-what-
happens-in-one-internet-minute
http://www.ibmbigdatahub.com/sites/default/files/infographic_fi
le/4-Vs-of-big-data.jpg
http://www.dailyedge.ie/spotify-2016-its-been-weird-3118752-
Dec2016/
http://www.mobihealthnews.com/12658/by-2016-100m-wearable-
wireless-sensors
http://www.investopedia.com/articles/insights/090716/7-ways-
amazon-uses-big-data-stalk-you-amzn.asp
https://aws.amazon.com/fr/big-data/what-is-big-data/
26

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Marketing et big data