At Zensar, we envision operational efficiencies through our proprietary RPA framework, using which we identify hidden pockets of automation opportunities and deliver process improvements to our global customers across verticals like Manufacturing, Banking, Retail and Insurance etc.

1. Robotics Process Automation
Transforming business through automation

2. IDENTIFY POCKETS OF AUTOMATION
As the market matures, companies contracting for outcomes are exploring fresh
ideas and are seeking new answers to streamline their business processes. They
are increasingly looking at their Business Service providers for not only running
the operations efficiently but also to transform them.
At Zensar, we envision operational efficiencies through our proprietary RPA
framework, using which we identify hidden pockets of automation opportunities
and deliver process improvements to our global customers across verticals like
Manufacturing, Banking, Retail and Insurance etc.
IDENTIFY POCKETS OF AUTOMATION
As the market matures, companies contracting for outcomes
are exploring fresh ideas and are seeking new answers to
streamline their business processes. They are increasingly
looking at their Business Service providers for not only running
the operations efficiently but also to transform them.
At Zensar, we envision operational efficiencies through our
proprietary RPA framework, using which we identify hidden
pockets of automation opportunities and deliver process
improvements to our global customers across verticals like
Manufacturing, Banking, Retail and Insurance etc.

3. Zensar has its own proprietary Robotics
Platform along with long standing
partnerships with various leading Robotics
platform providers.
The solution is offered in 3 modes, Human
assisted Real Time Process Optimization
(RTPO) & non-human assisted Robotic
Process Automation (RPA) and Hybrid
(RTPO & RPA).
OUR APPROACH
Zensar has its own proprietary Robotics
Platform along with long standing
partnerships with various leading Robotics
platform providers.
The solution is offered in 3 modes, Human
assisted Real Time Process Optimization
(RTPO) & non-human assisted Robotic
Process Automation (RPA) and Hybrid
(RTPO & RPA).

5. l client is loaded on the machine on which
automate the tasks/workflow as designed
a human goes to an ERP application and
be a trigger for the Client to initiate an
top itself.
which is Robotic automation, the work is
execute the task and send it back to
work on a task and in between if there is
s human decision, it will send that back to
shall be routed to a human and once the
e sent back to the queue for the robot to
.
Automation Leading to RPA
Paper based docs
Manual entry of data
standardized processes
Longer cycle time
No audit trail
Lacks process standardization
Potential loss of revenue
Manual & fragmented
10-15% reduced cycle time
15-20% labour arbitrage
Standardized processes
10%ERP licences eliminated
Platform BPM
ZERO errors
3-fold productivity
40-45% reduced cycle time
50-55% reduced TCO
RPA
Event Based Triggers/
Automated Response
Report Scheduling
Exception Management
Characteristics
Automation
Lifecycle
Mailroom Transformation
OCR, DMS
Process Modelling Capability
Workflow Discipline
In Human assisted mode the tool client is loaded on the machine on which
the human is working and it will automate the tasks/workflow as designed
based on certain triggers e.g. a human goes to an ERP application and
clicks on a button, this could be a trigger for the Client to initiate an
automated workflow on the desktop itself.
In non-human assisted mode which is Robotic automation, the work is
directly sent to a Robot who will execute the task and send it back to
the queue.
In Hybrid mode the Robot would work on a task and in between if there is
a setup in the task which requires human decision, it will send that back to
the queue from where the task shall be routed to a human and once the
human finishes the task, it will be sent back to the queue for the robot to
pick it up and complete the task.
A
Paper based docs
Manual entry of data
standardized processes
Longer cycle time
No audit trail
Lacks process standardization
Potential loss of revenue
Manual & fragmented
10-15% reduced cycle time
15-20% labour arbitrage
Standardized processes
10%ERP licences eliminated
Platform BPM
ZERO errors
3-fold productivity
40-45% reduced cycle time
50-55% reduced TCO
RPA
Event Based Triggers/
Automated Response
Report Scheduling
Exception Management
Characteristics
Automation
Lifecycle
Mailroom Transformation
OCR, DMS
Process Modelling Capability
Workflow Discipline

6. 10 times more efficient processing
40-45% reduction in TCO
Up to 80% automated processes
Reduction of up to 90% in cycle time
Reduction of up to 90% in annuity license
Business benefits
10 times more efficient processing
40-45% reduction in TCO
Up to 80% automated processes
Reduction of up to 90% in cycle time
Reduction of up to 90% in annuity license
Business benefits

7. Solution Highlights
A process that is fairly automated (70%-
100%)
Information is first captured through OCR
(automation) and then through captcha
(manual)
Can perform multiple roles at a single
time
Combination of automated (60%-70%)
and manual effort (30%-40%)
n access multiple application platforms to
ain information
rieves information from scanned
uments
DigiSmart & Robotics
+
Solution Highlights
A process that is fairly automated (70%-
100%)
Information is first captured through OCR
(automation) and then through captcha
(manual)
Can perform multiple roles at a single
time
Combination of automated (60%-70%)
and manual effort (30%-40%)
Can access multiple application platforms to
obtain information
Retrieves information from scanned
documents
DigiSmart & Robotics
+

8. Zensar Technologies
Zensar is a leading digital solutions and technology services company that
specializes in partnering with global organisations across industries on their
Digital Transformation journey. A technology partner of choice, backed by
strong track-record of innovation; credible investment in Digital solutions;
assertion of commitment to client's success, Zensar's comprehensive range
of digital and technology services and solutions enable its customers to
achieve new thresholds of business performance. Zensar, with its
experience in delivering excellence and superior client satisfaction through
myriad technology solutions, is uniquely positioned to help them
surpass challenges around running their existing business most
efficiently, helping in their legacy transformation, and
planning for business expansion and growth through
innovative and digital ways.
Corporate Headquarters: Pune, India
Global Offices: USA | UK | Europe | Africa |
Middle East | India | China | Singapore | Australia
For more information please contact:
marcom@zensar.com | www.zensar.com